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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32917
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18418
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HDFC Bank reviews & complaints page 91

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A
Anuradha2310
from Delhi, Delhi
Aug 11, 2022
Resolved
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Resolved

I have written an e-mail from the e-mail I'd vinodpandey.[protected]@gmail.com to customerservices.[protected]@hdfcbank.com for the request for a NOC letter for my credit card as my bills have been cleared but had gotten no reply. Please resolve this issue soon.
Sep 13, 2022
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 12, 2022
HDFC Bank Customer Care's response
Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
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    P
    prasadtv
    from Nellore, Andhra Pradesh
    Aug 11, 2022
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    Address: Chennai

    Dear Sir,

    I was guided by a HDFC bank employee for a personal loan which has processed online on August 2021 from HDFC Chennai branch, while loan disbursement and application process, banker promised that, there are no prepayment charges. Loan disbursement and all done well.

    But, when i tried to close the loan on Aug 2022 by visiting branch in pin code 524003, after paying 12 EMI installments. The bank people at branch, mentioned that i have to pay prepayment charges, if it is less amount i won't write this complaint, pay prepayment charges alone close to 70, 000. The interest itself already 2.5Laksh for one year.

    I am writing this complaint to solve this problem.
    Online loan process is little tricky, if the customer is not completely awake, BANKERS are always ready to loot the innocent people's money.

    If the customer is sincere in payments, why bankers are always trying to cheat innocents? can't understand.

    Hope this complaint helps me in solving the problem.

    Loan Account Number :[protected]
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Aug 12, 2022
    HDFC Bank Customer Care's response
    Dear Customer,

    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay
    HDFC Bank Customer Assistance
    Aug 12, 2022
    Updated by prasadtv
    Thanks for the response. Unable to submit my details with reference number 5559022.
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      K
      Kishan Kumar Lot
      Aug 11, 2022
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      Address: Ratlam

      I'm complain about hold amount from HDFC side..amount 1121
      Plz 🥺🙏 send my money 💰
      HDFC Bank customer support has been notified about the posted complaint.
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        V
        Varun sivu
        Aug 11, 2022
        Resolved
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        Resolved

        Money debited without proper reason

        Dear customer care,

        Without any information bank has deducted 236 rs from my account. I want my money back and the reason also why it is deducted.

        Kindly reply as soon as possible

        Hdfc account details :
        Account number : [protected]
        Customer id :[protected]

        Transaction details :
        Reference number : mir[protected]
        Narration : si fail due to insuff bal 120622-mir[protected]br...
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        S
        SafeerMohd
        Aug 11, 2022
        Resolved
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        Resolved

        Daily am getting 2 or more call from HDFC bank regarding the Bank loan.

        I need block this call at any chance, seriously fed-up this call

        Please stop calling me
        Sep 13, 2022
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Aug 12, 2022
        HDFC Bank Customer Care's response
        Dear Customer,

        Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay
        HDFC Bank Customer Assistance
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          A
          Ahmad naqui haider
          Aug 11, 2022
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          Address: Hamdard LABORATORIIES india

          My account is blocked from one month and address has been changed but till date my account is not unblock. I requested to you please my account is unblock.

          Mob no.[protected]
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Customer,

          Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance
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            S
            Sudharshan Baragalla
            Aug 11, 2022
            Resolved
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            Resolved

            HDFC Bank Account blocked Due to Undelivered welcome letter

            HDFC Bank — Account blocked Due to Undelivered welcome letter

            Dear SUDHARSHAN S BARGALLA, Welcome Letter for A/c XXXXXXXXXX7197 has returned undelivered. Due to this, account has been blocked. Please visit your Branch to help us assist you

            Account is blocked just because welcome letter not delivered didn't even reattempted the delivery even mailing address also cant be changed in net banking it asks address...
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            B
            Balaji Yogeshwaran.K
            Aug 10, 2022
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            In the mid of July, I have dialled customer care for emi conversion on the outstanding of my credit card (ie 121, 000). For that i was told processing fee of rs. 499 and only rs. 108, 382 can be processed as emi. But on my due date 2nd of august, I did not get the correct details of emi to pay. So that i contacted customer care and was informed to take Jumbo loan of rs. 110, 000 to repay the 108, 382 amount plus charges and the rest of the amount you need to pay in single time. I said ok. On 5th august, I called the customer care to cancel the jumbo loan since they were charging rs. 5000 to cancel the emi conversion. This was not informed to me previously. After spoken many times they agreed to cancel the jumbo loan and said maintain the loan amount in jumbo loan account and they will cancel. But i can't even transfer the amount to that loan account.
            This is totally unacceptable that i have to pay extra 5000 to cancel the emi. For this jumbo loan they have called so many times around 10 times a day. Everything is there in call history.
            Now my current situation is jumbo loan due date is 12th august and my credit card outstanding still remains the same.
            I need a solution for this. I cant pay sing le penny extra from my packet.
            HDFC Bank customer support has been notified about the posted complaint.
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              M
              Aug 10, 2022
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              I applied for a credit card and submitted my KYC it now shows that 'Records not found'. My Application Reference Number is 22H[protected]S6.
              HDFC Bank customer support has been notified about the posted complaint.
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                A
                Atulphe
                Aug 9, 2022
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                Sir
                I paid my credit card bill on 6th August 2022 for Rs 78208.00 around 7:35 am but in afternoon on 6th August 2022, an amount of Rs 999.00 as payment return fee debited on credit card and of Rs 179.82 GSt deducted as auto-pay was initiated and due to not availability of sufficient funds a payment return fee applied on me .why should I pay the fee as I already cleared the payment of my card in due date . This is unfair and unacceptable . I want my amount back into my credit card
                Reference of payment : (copy enclosed) IB[protected]
                +1 photos
                HDFC Bank customer support has been notified about the posted complaint.
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                  S
                  Sery 24
                  Aug 9, 2022
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                  Hello sir/madam

                  I haven’t received my refund from this online merchant named “nykaa”
                  The transaction number is:-74332742212221106625863

                  Date of payment:-18th july 2022
                  Amount to be refunded:-4676.26₹
                  Refund type:-debit card refund.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Please look in to this asap
                  Dear Customer,

                  Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance
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                    W
                    Wajda
                    from Kolkata, West Bengal
                    Aug 9, 2022
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                    There is some 531 rs deducted from my account as ach debit return charges I have been writing these complain in your support box too but don't got any responses for that try to refund that money as possible
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay
                    HDFC Bank Customer Assistance
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                      D
                      dineshsandia
                      Aug 8, 2022
                      Resolved
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                      Resolved

                      Hello when I checked in June month the balance showed -600 but when I put the amount in my bank in July month there are 354*12 payments cut in my account and 29.50 * 4 other charges cut without information, and when I talk with the bank manager he says it will return in within 2aug but still the payment not refunded, and today they ask you can close the account if I not get the payment back

                      it is not a good banking system, hdfc needs to improve more if you do not want to help customers you have no right to cut amount, if i do not get my payment back I will do the next stap
                      Aug 21, 2022
                      Complaint marked as Resolved 
                      I have make complain here and get response and my problem is fixed yesterday, thank you for your help
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 09, 2022
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Anay
                      HDFC Bank Customer Assistance
                      Aug 10, 2022
                      Updated by dineshsandia
                      I already write in e-mail also but my problem still not solve . and your support team member telling with loud . your team want any customer not make any question, if your support not able to solve my problem please let me know
                      Aug 10, 2022
                      Updated by dineshsandia
                      They told the sytem rejected my request . i don`t know what happen with system
                      Aug 18, 2022
                      Updated by dineshsandia
                      I already write in e-mail also but my problem still not solve . and your support team member telling with loud and told me you can close your account we can`t help

                      and this moth they cut charge again, i am waiting for refund and they cut again fee
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                        A
                        Anant_madhan
                        from Shivpuri, Madhya Pradesh
                        Aug 8, 2022
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                        I have upgrade my Debit card 4-5 days ago, I still have not received my Debit Card. On Friday (8th Aug 2022), I received a message saying "Your OTP for debit card ending 5749 is ******. Use this at HDFC Bank ATM to create ATM PIN before 7 Sept 22", but surprisingly I have neither received my debit card nor any further message related to the delivery. My netbanking also says the debit card status as active. Please help me resolve this issue immediately.
                        HDFC Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay
                        HDFC Bank Customer Assistance
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                          S
                          Shahpatel11011
                          from Surat, Gujarat
                          Aug 8, 2022
                          Resolved
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                          Resolved

                          Address: Katargam surat

                          I visited In your katargam branch for loan inquiry. It was worse experience.
                          I am lodging this complaint very dishearteningly against one of the staff of your bank. His name is Hareshbhai Bhanderi.
                          I have been noticing the weird behavior of Mr. Hareshbhai.. regarding of personal loan I was talking to him but he was busy too much in his phone. Also he was so rude in talking with me.
                          This is very unprofessional. I request you behalf of our department to take a serious action against our complaint. We are expecting a positive response.
                          I want to bring this to your kind attention that the staff in your bank branch does not behave properly with its valuable customers. Not only me, many other people are also unsatisfied due to the same reason. They are always busy in their personal gossips. They speak very harshly whenever we ask them anything. They do not provide us right guidance of personal loan. whenever we need it from their end.
                          Sep 9, 2022
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 09, 2022
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay
                          HDFC Bank Customer Assistance
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                            S
                            Sukdeb Biswas
                            Aug 8, 2022
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                            Electric bill

                            Address: Wbsedcl

                            Main ne Amazon pay se electric bill Diya tha lekin o bill HDFC Bank mme chala geya muje o Paisa(896) refund karna hai...
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                            Baby Shalini M
                            from Gingee, Tamil Nadu
                            Aug 8, 2022
                            Resolved
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                            Resolved

                            Address: Indian Bank microsate Tindivanam

                            This is Baby Shalini M working as Branch Manager, Indian Bank. I had availed loan on 27/11/2021. I want to close my loan as I have not taken prior permission from my head office. In OSM alerts it's reflecting and they are intimating to close the accounts immediately. I kindly request you to allow me to close my account earlier.
                            Sep 12, 2022
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 09, 2022
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We sincerely regret the inconvenience. We are looking into your query vide reference number 5364185 and our team will revert to you by 17, 2022. Your association is greatly valued by the Bank and we will spare no efforts to resolve the matter quickly.

                            -Ajay
                            HDFC Bank Customer Assistance
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                              P
                              Pratiti0610
                              from Kolkata, West Bengal
                              Aug 8, 2022
                              Resolved
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                              Resolved

                              Address: 32/1B, Mahendra Roy Lane

                              On Thursday 8th August, I went to the HDFC Bank near Deshapriya park, Kolkata to open an account. I was asked to come back the next day with a check, and a photograph while they had already made me sign forms and my documents. On Friday 9th August, I went to the branch with the required documents, and after a bit was denied opening the account since I had one name. My name is Pratiti, the name that I have on my Aadhar Card, my Pan Card, My birth Certificate, My Voter Registration Card and my Passport. I have a court-attested affidavit for the same. They kept insisting that they need to put my father's surname on the account, which will cause a mismatch in my identity. Then they refused to open the account, stating that they cannot open the account with one name. They almost forced my hand to get me to agree to have a surname. When I relented (something that I am neither happy about nor that I would like to do that this moment), they stated other excuses. I strongly condemn this discrimination since I have one name which is validated on all my legal documents, and I had presented both my Pan Card and Aadhar Card with the same.

                              I will be available via email to discuss my complaint.
                              Sep 9, 2022
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 09, 2022
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance
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                                A
                                Aurobindo Mukherjee
                                Aug 7, 2022
                                Resolved
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                                Resolved

                                Have been running around in the branch as well as the police station and there is no response from anybody regarding my complaint on UPI FRAUD. I have been banking with HDFC for more than10 years and it's extremely unfortunate that you people are just dragging the matter without giving an actual solution and refunding my amount.

                                Also, it is extremely unfortunate and shocking that the branch manager in Sector 56 HDFC Branch was not even aware of how the transactions o[censored]PI are dealt and even he did not give me the clear picture.

                                I reported about the above 2 fraudulent transactions on 02.08.2022 itself at the branch and call center.

                                I AM GETTING NO POSITIVE RESPONSE.THIS WAS NOT EXPECTED FROM A BIG BANK LIKE HDFC. EVEN NATIONALISED BANKS ACT FASTER AND MORE PROACTIVELY THAN YOU,
                                Sep 15, 2022
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 08, 2022
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  N
                                  nitintnwr.7
                                  from Bhiwani, Haryana
                                  Aug 7, 2022
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                                  I am a account holder in hdfc bank and my account number is [protected] and my bank account got debit freeze and bank didnt even told me about this when i visited the branch they told me someone have complaint about your bank account to prove the complaint is fake you need to provide us your police verification then i provided them my police verification which was clear and asked them to remove debit freeze from my account but branch manager behaved badly with me and he is not opening my account even after providing all the proofs that the complain was false. my pan number BRCPN2695C
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay
                                  HDFC Bank Cuustomer Assistance
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