[Resolved]  HDFC Bank — cancellation and refund of fraud and fake agent marketing policy

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

Dear guys,

I am writing this important post on the eve of 69th republic day, we also want the independence from these "fake marketing calls insurance offers" and union against such fraud and fake policy companies.

Firstly i got the call on 9th june 2017 from the name of person amit srivastava (Contact no - [protected] & [protected]), they told me that calling from hdfc promotional channel and there is one beneficial direct policy "hdfc life super income plan with addition benefits" mention below:-
1) 10 % of the first premium paid will be return in next month.
2) for the following years, you will get the 5% cashback of the annual premium paid.
3) you will get medical cover of 3 person including you and two family members.
When i heard the term from 'hdfc life', so trusted on that guy and taken the spoken plan as per the age etc..
The premium amount was 50, 000 annual.

After execution of the above policy, they people were keep in touch with me, so whenever i asked for the return benefits and medical, they told me that all you will get soon.

These start happening and suddenly, i got a call from preeti (Calling from hdfc life), you have taken policy from hdfc life, so on behalf of that there is some offer on agency code. They explained the agency code benefits like this..
1) fixed 3-4% commission on 4 lacs profit (18000/-).
2) want to invest 60000/- in to completion of 1 lacs slab and all the 60000/- amount will refund after 3 year expiring of agency code with banking rate of interest.
3) all the amount will tax free.
4) calculation of month cycle will be from 20th aug to 20th sept etc.
5) on each month, after 20th, you will get your commission money in your account.

They people told me this agency code only provide those special people whose name is recommended by your file manager
(Mayank sharma, contact no - [protected], [protected]) and hdfc life is only provide this type of benefit to special policy holder.
They suggest to invest & complete 1lacs/1.5 lacs slab into company with reference id (Hdfc[protected]lic).

But due to the fund issue, they convinced me to invest the 30, 000 and rest, you need to pay after the one month when you get your commission amount.

So this way i invested rs. 30, 000.
The investment was done in the form of policy of another company (Future generali), as they told me that, we do investments only in the form of policies and told that we are processing your file very soon to get the amount return back.
So i got the execution of policy on 2 september 2017 from future generali life insurance.

Now they people start looting me as they are processing my file (Term used by the amit srivatava and mayank sharma) and proving money refund.

But suddenly on 20 september 2017, i got a call from siddhartha ([protected]) from hdfc main financial process department that there is some tendency in your file as per the financial year. He verified all my policy details and told that you have some pending amount as per the agency code (You have paid half amount). So you need to pay that right now, else your file will not be processed and your money will get stuck, also due to audit in the company, you need to pay some extra charges like tpw and btr etc.

So now, you need to pay 60, 000 within 3 days, else your charges will increase. Also whatever amount will be invested in this, will be returned next month and policy gets cancelled.
So this way i invested in the policy again (Future generali life insurance).

Now whenever i asked for the status of refund and cancellation of the policy, they told that we are processing and soon getting a call from another number that this is the total amount that you will get soon.

After one month, i got an call again from the siddhartha ([protected]) that your file is pending in process due to some problems in the file and soon will inform to your file manager. Within 2 hrs, i got a call from amit srivastava that we will discuss the issue in the monday with the account manager, and on monday got a call that you will have pay some more money but this will be last time, i assured you.

With same type of answers that there is some issue in the tpw etc, so finally you will have to do investment of rs 60, 000. On the behalf dor fdra and sebi account, you will have to do payment.
This policy will be cancelled within one month and you will get your money back. You also will get the previous amount too.

This policy was done on o2 nov, 2017 with amount rs 60, 000 with reliance nippon life insurance.

Till then i was continuously calling and asking for the refund and cancellation of amount paid to the agent/broker, but they are just processing file but not completed processing.

Recently, they were asking again for the same kind of policy so just confirmed from the friend then he told me that you have been victim, they are looting you and cheating with you.

So i raised complaint in the hdfc life, but still not get any resolution.

So this is my humble request please cancel my
Hdfc life policy and i want full refund for hdfc life policy.

Because this is totally un-faith relationship after showing many fruit-fulls and
I am also not able to give this huge amount (50k+30k+60k+60k= 2lacs/-). Now i am mentally disturb and not able to believe any marketing insurance services.

Please take a legal and appropriate action against those guys because those are wash out company name & fame.

So guys, always take policy directly from bank or face to face rather than trust on fake marketing calls.