[Resolved]  HDFC Bank — did not received cashback

I have ordered realme xt phone on oct14 2019 and there was a offer on hdfc debit card for 10%cashback upto 2000 inr. I have order the phone an amount of 16999 and for that i havent get any cashback. I have check with realme and they informed that thay have done from there side. After waiting more that 110 days still i haven't get my cashback. Customer care people also not responding properly.
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Mar 19, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 14, 2020
HDFC Bank Customer Care's response
Dear Customer,

I understand the inconvenience. Please click on https://bit.ly/2Lzhyn3 and share the offer details along with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Comments

I have been charged 1899 as one assist membership fee on[protected] without any confirmation from my side so please refund my amount and also deactivate my account

Regards,
Rakshit
I have cancelled my fastag in december month but still the amount is not refunded to my account/ didn't get any DD for it . I have called and emailed to customer care multiple times but still no response.

Please my details below
Wallet Id: [protected]
I purchased a "Redmi Note 7S (Astro Moonlight White, 64 GB) (4 GB RAM)" from Flipkart on Nov 04, 2019 with price 9999. There was an offer of 10% cash back paying with HDFC debit card. It has been more than 90 day, still have not received any cash back. Is this a fraud ??

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