[Resolved] HDFC Bank — hdfc bank cashback not received

jagadish muniswamy

Address:

560043

Hi team,

I have made below product purchases in reliance retail limited (Reliance digital, ramamurthy nagar, bangalore - 560043).

I didn't get my cash back to my account. Please find below transaction details.

1. Samsung refrigerator
2. Samsung washing machine
3. Bajaj majesty kital

Bill details:
Purchase date is 07/10/2018
Total product cost: rs.60828/-
Contact#:[protected]
Payment ref no#:[protected]
Card ending - xx2608

Regards,
Jagadish. M
+91-[protected]

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Apr 16, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2019

HDFC Bank Customer Care's response Dear Customer,

We request you to email us the scanned copy of the charge slip/invoice copy of the said transaction on [protected]@hdfcbank.com for further assistance.

-Nadia
HDFC Bank Customer Assistance

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Comments

Reliance Digital Customer Care

from Noida, Uttar Pradesh

Hi Jagadish,

We regret the unpleasant experience you've had. Please call us on our toll-free number[protected]. You can also find out other customer relationship touchpoints using this link: https://bit.ly/2XbzWVB. Thank you.

jagadish muniswamy's [Complaint's author] reply, Mar 15, 2019

Hi Reliance Digital Customer Care,

I have made purchase on below outlet of Reliance Digital. They are not responding me asking to call to HDFC customer care.

Reliance Retail Limited
No 705, 707,
1st Main Road Ramamurthy Nagar,
Outer Ring Road OMBR Layout,
Banaswadi, Bangalore -560043

Store Contact:080-41250588/89
CIN NO:U01100MH1999PLC120563

Thanks,
Jagadish