[Resolved] HDFC Bank — HDFC Bank fastag not delivered | |
RE:'HBL=[protected]' Re: FasTag still not deliver Inbox HDFC Bank Support 25 Mar 2021, 10:30 to me Dear Mr. Kumar, Thank you for writing to us. This is with reference to your e-mail dated (March 23, 2021) with Subject line : "Re: FasTag still not deliver". We assure you that the query raised by you is being looked on top priority and the bank shall take utmost efforts to ensure an early resolution. The Reference number/docket number for this E- Mail interaction is[protected], which is also mentioned in the subject line. We are looking into the same and will revert to you within April 13, 2021. Warm Regards, Divya Murli Gurnani Customer Service Officer Customer Support Team HDFC Bank Ltd. HDFC Bank Support 31 Mar 2021, 11:50 to me Dear Mr. Kumar, Thank you for writing to us. This is with reference to your e-mail dated (March 29, 2021) with Subject line : "Re: FasTag still not deliver". We request you to provide the address proof to update and dispatch again or provide any nearest HDFC bank branch address along with branch code for us to send to proceed for further assistance. Warm Regards, Divya Murli Gurnani Customer Service Officer Customer Support Team HDFC Bank Ltd. ================================================================================...⇄ 31 Mar 2021, 13:16 to support Hello, Please find Attached address proof for your reference . nearest HDFC bank • Pancard Club Road • • Sr No 33/2, Mezzanine Flr, Arthashree, New Pancard Club Road Baner Pune-411045 hope will deliver very soon ?????? Best Regards Shiv Kumar HDFC Bank Support 31 Mar 2021, 16:33 to me Dear Mr. Kumar Thank you for writing to us. This is with reference to your e-mail dated (March 30, 2021) with Subject line : "Re: FasTag still not deliver". We assure you that the query raised by you is being looked on top priority and the bank shall take utmost efforts to ensure an early resolution. The Reference number/docket number for this E- Mail interaction is[protected], which is also mentioned in the subject line. We are looking into the same and will revert to you within April 13, 2021. Warm Regards, Divya Murli Gurnani Customer Service Officer Customer Support Team HDFC Bank Ltd. ================================================================================...⇄ 3 Apr 2021, 10:59 to support Hello I don't think I hdfc bank is able to support /delivery my fastag. Please refund my money as soon as possible I will be applying form other bank. Warm regards Shiv KUMAR HDFC Bank Support 5 Apr 2021, 09:47 to me Dear Mr. Kumar, Thank you for writing to us. This is with reference to your e-mail dated (April 02, 2021) with Subject line : "Re: FasTag still not deliver". We sincerely regret any inconvenience caused to you. As matter has already been taken up with the unit concerned raised by priority and we will revert to you within April 13, 2021. We apologize you once again and re-assure you that every effort from our side is being made to have your query resolved at the earliest. We want to stress that your concerns are important to us and will spare no efforts to resolve the matter quickly. We treasure your relationship with the Bank, and looking forward for your continued patience & cooperation in the interim. HDFC Bank Support 9 Apr 2021, 13:51 (13 days ago) to me Dear Mr. Kumar, Thank you for writing to us. This is with reference to your e-mail dated (April 07, 2021) with Subject line : "Re: FasTag still not deliver". We request you to provide Any one Proof of document (Aadhar card, Voter ID, passport, Driving license) to update the address and re dispatch the tag or kindly provide the nearest branch address with the recipient name and mobile number to Re dispatch the tag. Warm Regards, Divya Murli Gurnani Customer Service Officer Customer Support Team HDFC Bank Ltd. ================================================================================...⇄ 9 Apr 2021, 21:27 (13 days ago) to support Hello, how many time should i send you Address proof /aadhar number .if you are not able to check old customer mail.how can you deliver Fastag ????????????????????????????????????????????????????????????????????????????????...⇄ PLESE REFUND MY MONNY ON URGENT BASIS . char bank sali more than two months I am following for it. can you let me know how many month you more needed ????????????????????????????????????????????????????????????????????????????////...⇄ best re HDFC Bank Support 12 Apr 2021, 13:21 (10 days ago) to me Dear Mr. Kumar, Thank you for writing to us. This is with reference to your e-mail dated April 09, 2021 with Subject line : "Re: FasTag still not deliver". We assure you that the query raised by you is being looked on top priority and the bank shall take utmost efforts to ensure an early resolution. The Reference number/docket number for this E- Mail interaction is[protected] which is also mentioned in the subject line. We are looking into the same and will revert to you on or before April 29, 2021. We appreciate your cooperation and patience in the interim. Warm Regards, Barkha Tibrewala Customer Service Officer Customer Support Team HDFC Bank Ltd. ================================================================================...⇄ 12 Apr 2021, 16:23 (10 days ago) to support hello, refund my money ASAP UNTILL 13.04.2021. OTHERWISE PUT COMPLAINT AGAINST YOU HDFC CONSUMER FORUM. WHY DATE YOU CHANGING DAY BY DAY??????????????????????????????? WHY DATE FROM 13.04.2021 TO 29.04.2021 CHANGED ??????????????????????????????????????????????????????????? THIS IS MY LAST MAIL. WHY IS TAKING TO MUCH TIME? HDFC Bank Support 12 Apr 2021, 16:54 (10 days ago) to me Dear Mr. Kumar, Thank you for writing to us. This is with reference to your e-mail dated April 12, 2021 with Subject line : "Re: FasTag still not deliver". We assure you that the query raised by you is being looked on top priority and the bank shall take utmost efforts to ensure an early resolution. We are checking to re-dispatch the tag to you as per the aadhare that you have provided. We appreciate your cooperation and patience in the interim. Warm Regards, Barkha Tibrewala Customer Service Officer Customer Support Team HDFC Bank Ltd. ================================================================================...⇄ ================================================================================...⇄ shiv kumar 12 Apr 2021, 16:56 (10 days ago) REFUND MONEY THATSIT HDFC Bank Support 15 Apr 2021, 10:16 (7 days ago) to me Dear Mr. Kumar, We sincerely regret any inconvenience caused to you. We are looking into the same and will revert to you on or before April 29, 2021. We apologize you once again and re-assure you that every effort from our side is being made to have your query resolved at the earliest. We want to stress that your concerns are important to us and will spare no efforts to resolve the matter quickly. We treasure your relationship with the Bank, and looking forward for your continued patience & cooperation in the interim. Warm Regards, Barkha Tibrewala Customer Service Officer Customer Support Team HDFC Bank Ltd. ================================================================================...⇄ ================================================================================...⇄ Thu, 15 Apr, 10:29 (7 days ago) to support WHAT IS LOOKING, JUST WANTED TO UNDERSTAND, NOW IT'S MORE THAN 3 MONTHS. i HAVE VERY BAD EXPERIENCE WITH HDFC BANK . +++++++++++++++++++++++REFUND MY MONEY+++++++++++++++++++++++ Thu, 15 Apr, 11:05 (7 days ago) to support WHAT IS LOOKING, JUST WANTED TO UNDERSTAND, NOW IT'S MORE THAN 3 MONTHS. i HAVE VERY BAD EXPERIENCE WITH HDFC BANK . +++++++++++++++++++++++REFUND MY MONEY+++++++++++++++++++++++ Fri, 16 Apr, 11:31 (6 days ago) to support WHAT issue is LOOKING by HDFC, JUST WANTED TO UNDERSTAND, NOW IT'S MORE THAN 3 MONTHS. i HAVE VERY BAD EXPERIENCE WITH HDFC BANK . +++++++++++++++++++++++REFUND MY MONEY+++++++++++++++++++++++ HDFC Bank Support Mon, 19 Apr, 09:56 (3 days ago) to me Dear Mr. Kumar, We sincerely regret any inconvenience caused to you. The matter has already been taken up with the unit concerned . We apologize you once again and re-assure you that every effort from our side is being made to have your query resolved at the earliest. We want to stress that your concerns are important to us and will spare no efforts to resolve the matter quickly. We treasure your relationship with the Bank, and looking forward for your continued patience & cooperation in the interim. Warm Regards, Barkha Tibrewala Customer Service Officer Customer Support Team HDFC Bank Ltd. ================================================================================...⇄ Mon, 19 Apr, 15:06 (3 days ago) to support Hi Team, The car name is my wife and find attached aadhar card for your reference.I am also repeating Car Registration No:MH12HL9913 Best Regards 2 Attachments Wed, 21 Apr, 11:16 (1 day ago) any Update ??????????????????????????????????////// shiv kumar 13:03 (4 minutes ago) to support As per last communication, the deadline is next week. CAN YOU PLEASE LET ME KNOW PROGRESS ON IT ?????????????????????????????????? . STILL YOU NOT HAVE ANY UPDATE. +++++++++++++++++++++REFUND MY MONEY ++++++++++++++++++++++++ [protected][protected]no excuses will be entertained++++++++++++++++++++++++++++++++ Was this information helpful? | |
Aug 19, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Apr 23, 2021 HDFC Bank Customer Care's response Dear Customer, We are working on your concern vide Ref ID: 14509454 and will revert to you by 29/04/2021. -Zubin HDFC Bank Customer Assistance | |
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