[Resolved] HDFC Bank — hdfc debit card annual charges.
JJamin Joy on Mar 2, 2020
I am an hdfc bank customer for nearly two years. This month (February 2020) bank has debited a sum of rs.891 from my account on annual debit card charges. I was not informed of such a heavy charge on my debit card. I have never asked the bank to provide me with a platinum debit card. I need the bank to take necessary action on this complaint. At least, inform the customers of such charges.
Complaint marked as Resolved 2020-04-03 02:55:20
[Mar 02, 2020] HDFC Bank customer support has been notified about the posted complaint.
Verified SupportHDFC Bank Customer Care's response Mar 03, 2020
The debit card held by you is HDFC Bank Platinum debit card which has an annual fee of Rs. 750+ GST. Please visit the below URL in order to know the features, benefits and service charges of this debit card: https://cutt.ly/TtwYRJY.
In case you do not wish to continue with this debit card, you may visit the nearest branch and apply for a regular debit card.
Branch locator link: https://cutt.ly/UtwYToR.
HDFC Bank Customer Assistance
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