Tata Memorial Hospital — Pathetic service

Address:Mumbai City, Maharashtra

My mother is really unwell as she is detected Metastasis Cancer when she was in Australia.. The kind of treatment we received at the time of registration and admission was pathetic.. and to highlight the worse was the emergency casualty ward where a person in sev 1 critical condition is made to wait outside the ward for 40 mins and no one to look at... on questioning the authority so called nurses on duty the only response one would get "bahaar rookho... bulate hai"...

i fired the out of them after 40 mins wait and left to get her admitted in holy family bandra.. finaly got someone who treats patients like humans and not vegetables...

I suggest we close this hospital as it only impacts the reputation of the legendary Tata family... i voiced out.. dont think the thousands who undergo this humiliation everyday wil ever..
Was this information helpful?
No (0)
Yes (0)
customer support has been notified about the posted complaint.
Complaint comments 

Comments

Its really a clear case of mismanagement at tata cancer hospital general opd's, especially the Uro oncology department
Patient are treated rudely & been made to run from pillar to post.
Made to stand in multiple que's without any outcome.
They call patient in the morning at 8 : 00am in the morning and the file i moved from dept to department like a muncipal office

Then in late evening they tell the patient to come on some other day without giving any treatment plan.
They say our senior consultant come for a brief time hence we cannot discuss all the files in meetings with them

Its like Tata Hospital me TAREEK pe TAREEK MILTI HAI Par Treatment nahi milta jaldi.
There is such a long gestation period that the patient would die.
I am suffering from tongue cancer and i have no addiction but still i am suffering.
now it is one month that i am visiting tata hospital
.I have taken general ward as i dont have too much money for my treatment.


whatever test doctor told me i have completed now it is time to give me a date for my operation


now they are simply ignoring me and they want me to do it from outside and outside it cost lakhs.


even i have to do plastic surgery and everyone knows plastic surgery cost a lot.


i dont think tata hospital helps poor people they simply ignore them and take them to last stage of cancer.
My father is been suffering from liver cancer, and yes I agree with the fact the way they treat people is really pathetic. There should be some kind of body who can look over there activities or at least can take some action if we complaint. Yes I actually underwent through a quarrel with a lady over there who was a secretary sitting out of OPD, but poor me I couldn't complaint as I was not knowing any specific POC. But I think they should behave.

Moreover, the doctors asking me to take a date to take my father for TACE, but when i asked them the question can you please tell me the number of tumours and their sizes, so i have got a reply we have to check that?

I was surprised doctor replying in this manner and asking patients family to take the decision on this. This is not the way one should deal. And its been 12 days I am continuously following up and waiting for the CT scan reports to come where in I can get the idea what treatment should be given.

I am a person who is doing lot of research, I wonder what they might be doing of normal people who might not be searching or taking recommendations from other doctors.

What would you think now for Tata memorial Hospital ?

Wherein the patients family is alreday mourning with all the pains and tata people behaving in this manner? there is no POC to which we can complaint. I would only request open you eyes and think well before you go to tata memorial.

And there is not any email id on which we can complaint?
I don't know whether anyone goes through these comments or not. I would like to request the Tata authority to please train your doctors to be friendly with patients relatives. Your policy says we are free to question the doctored but wen we do that doctors don't take it in a positive way. If parents are educated they wil definitely question you and they have complete right to do that. Once you question the doctor you get in their hit list and they start ignoring you. I think you need to arrange workshops for doctors on how to behave with patients relatives. This disease is not easy to digest so the relatives are also disturbed. If possible kind look into it and be approachable.
no one will ever reply or even bother to look at these complaints. Waste writing here.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Memorial Hospital
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    133
    Pending
    0
    Resolved
    4
    Tata Memorial Hospital  Phone
    +91 22 2417 7000
    +91 22 2414 6755
    +91 22 2414 6750
    Tata Memorial Hospital  Address
    Dr. E Borges Road, Parel, Mumbai, Maharashtra, India - 400012
    View all Tata Memorial Hospital contact information