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Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] Complaints & Reviews

www.hyderabadwater.gov.in
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Updated: Feb 18, 2026
Complaints 921
Resolved
106
Unresolved
815
So far, so good. Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] will keep up the work and continue to help more customers with their concerns even better 🤝
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Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] reviews & complaints page 4

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G
Ganesh Usha
Aug 1, 2022
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Hi there, we are having a water connection at 18-1-192, bhanodhaya sangham, kandikal gate, Huppuguda.
CAN no.[protected]. Please check. Thank you.
Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
Aug 01, 2022
Updated by Ganesh Usha It is not solved please check and resolve it as soon as possible. Thank you.
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    C
    chippalthurty srikanth
    Jul 31, 2022
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    Address: Near NIA ROAD,VISHNU VISTARA BUILDINGS

    Wasting a lot of water on mainroad of hitech city NIA ROAD near vishnu vistara buildings
    Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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      A
      Armanammu Md
      Jul 21, 2022
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      Address: 3_38 l.venkat Reddy colony, serilingampally
      Website: www.hmwsb.com

      Iwant a new water connection to my house .therefore I couldn't find any connection with the water board so far from 5 years.. so i request the water board authority to please give a new water connection.. serilingampally Hyderabad.500019
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      Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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        A
        Armanammu Md
        Jul 21, 2022
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        New water connection

        Address: 3_38 l.venkat Reddy colony sherilngampally.hyderabad

        I want a new water connection to my house .therefore I couldn't find any connection with the water board so far from 5 years.. so i request the water board authority to please give a new water connection.. serilingampally Hyderabad.500019...
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        vishal778899
        Jul 20, 2022
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        Hi!
        I'm from pragathi nagar-1, jagathgiri Gutta, Kukatpally. For more than 10 days I'm getting contaminated manjeera water. It's getting very difficult to do daily household tasks such as bathing, cleaning vegetables, etc. And also getting skin related problems because of this. Please do something about this immediately.
        Thank you!
        Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
        Jul 20, 2022
        Updated by vishal778899         This is how much it is contaminated

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          B
          Bhavani Dacha
          Jul 19, 2022
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          Address: Karwan

          Complaining about sewerage cleaning
          Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
          Jul 19, 2022
          Updated by Bhavani Dacha           Sewerage cleaning at karwan
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            2
            20-408 Ravali
            Jul 19, 2022
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            Address: Amberpet, golnaka market, kharkhana Galli lane

            From a week our area is facing water problem i.e contaminated water is supplied that smells bad and water has other particles(black colour) exactly like drainage water. Please resolve the issue.
            Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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              S
              Sumit1431
              from Bhopal, Madhya Pradesh
              Jul 15, 2022
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              The Municipal commissioner
              Bhopal municipal corporation
              bhopal, 462023
              subject - water logging
              Respected sir,
              I am sumit pateriya, living in 70b private Bijali nagar colony govindpura bhopal near Durga Mandir

              The roads are waterlogged since last 3 month The drainage water flow all over the street, there is no drainage system available here
              Due to this may be after sometime we will suffer from some infection please take necessary action as soon as possible

              so i request you to register the complaint and improve the condition of our locality
              thank you in anticipation
              your faithfully,
              Sumit pateriya
              bhopal
              Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                G
                gopi Tamraparni
                Jul 15, 2022
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                The board is constantly supplying low water to Alkapoor township manikonda. They are charging full amount for agreed upon quantity but not supplying even 20% of the quantity.
                Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                  A
                  ahmed [email protected]
                  from Hyderabad, Telangana
                  Jul 8, 2022
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                  Address: Phoenix School Lane, besides Vilada Hospital, Murad Nagar, Hyderabaad-500 028 (TS)

                  Sir/Madam,

                  In every 8-10 days the HMWSSB workers clean the sewage line in my area located at Phoernix High School, near Vilada Hospital, Murad Nagar, Hyderabad and dump all the filth/sand there only on the road. They never bother to remove it. Because of this filth, there is unbearable stench in the area, besides it is becoming a breeding ground of deadly mosquitoes, apart from it, the dumped filth is posing a serious health risk to the residents living in the lane.

                  I therefore, request the concerned at HMWSSB to arrange to remove the filth immediately and also instruct the HMWSSB crew to remove the filth/sand immediately after cleaning the sewage line in future.

                  Thanks.

                  Mohiuddin
                  Resident of 12-2-47 Murad Nagar Hyderabad
                  Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                    M
                    Mohammed Aamer
                    Jul 7, 2022
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                    Address: Hasham Nagar, Langer House

                    We are complaining the authorities from last 1 week regarding the overflowing Drinage in our Hasham Nagar area but no one is turning up or receiving calls to get the work done. I request the authorities to take a strict action and make the Drinage clear in our areas.
                    Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                      N
                      NainaSarda
                      Jul 6, 2022
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                      Address: Nayi Basti, Ghode ki Khabar, 500012

                      The tap from govt water supply on road side is missing, therefore every alternate day, there is water wastage for 1 hour. Clean drinking water goes to waste.
                      Near Mee Seva, Nayee basti, Ghode ki khabar, 500012
                      Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                        M
                        Madhuri mundada
                        from Hyderabad, Andhra Pradesh
                        Jul 2, 2022
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                        Sir,

                        We reside at Bowenpally r.r nagar. The water is blocked on roads as the drainage is jammed with mud and garbage.

                        Please check the attached photos and clear the garbage as soon as possible.
                        Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                          A
                          Arbaz shareef
                          from Hyderabad, Telangana
                          Jun 29, 2022
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                          Address: 8-3-228/678/1412, Sri ram nagar church lane, Yousufguda, Hyderaba.

                          There is huge amount of sewer Blockage amd a lot of people are suffering.Please I request look into this matter it’s been more than a week. I feel soo bad infornt of the church this water is blocked please look into this matter mosquitos are spreading more rapidly if it’s the same then people will suffer through dangerous diseases.
                          Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                            kishorepothnak
                            from Hyderabad, Andhra Pradesh
                            Jun 28, 2022
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                            Address: P.RAVINDER H.NO:23 MIGH NEW SANTOSH NAGAR COLONY HYDERABAD 500059

                            We are residence of Santosh Nagar colony This is humbly requested that the swerage pipeline in Santosh Nagar colony was laid back in 1970 and it has been not working property since one year We are facing a severe problem of growing problems of overflow of drainage and drainage water entering into our houses through the mainhole pipes in our locality

                            therefore, on behalf of our locality request you to kindly Please look into the matter on an emergency basis and replace the Swerage pipeline at the soonest so that the residents of the community can use the new and big swerage pipeline in our locality.
                            All the members of our locality will be grateful if you will take immediate action to solve this matter soon.

                            Yours Sincerely
                            P.RAVINDER
                            H.NO:23 MIGH
                            NEW SANTOSH NAGAR COLONY
                            HYDERABAD 500059
                            Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                              A
                              Arjun291120
                              from Hyderabad, Telangana
                              Jun 24, 2022
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                              Address: Near markandeya swamy temple lane,Ambernagar, warasiguda, Hyderabad, Telangana

                              Hi i’m from Ambernagar near warasiguda Secunderabad. Today 23rd june 2022, asusal we got the drinking water supply started at 7PM around and generally it has to be closed by 8-9PM between but it’s 4AM in the mrng and the water line is not yet closed and there is so much of water is wasting due to this negligence.
                              Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                                roy2011
                                from Hyderabad, Andhra Pradesh
                                Jun 23, 2022
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                                Address: [email protected]
                                Website: www.hyderabadwater.gov.in/en

                                After completion new road for the month of march 2022. One of the 15 years old ghmc manhole not replaced by new one by workers or contractors

                                after completion of road works. I inform the contractor and also worker for multiple times, they did not replaced the new one, the 15 years old ghmc square manhole was broken and develope 3 cracks in the middle. If any hmwssb tankers or any heavy vehicle gone on to it, it will broken by few coming days or months.

                                Please replace one of the new square manhole

                                below is the attachment of the picture you can see it

                                rectify the above issue

                                thank you
                                Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                                  C
                                  chandramouli rajagopalan
                                  Jun 23, 2022
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                                  Address: 553,554,555,556-3rt, SR nagar opp lane to metro pillar A1010

                                  SR Nagar internal Sai Baba temple road ( behind supreme court chief justice Mr.Ramana) is overflowing with sewerage water..100s of students in chaitanya medicine academy on the road step on water and attend classes...Grave health risk
                                  Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                                    V
                                    Vishal Katariya
                                    Jun 23, 2022
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                                    Address: Yousufguda metro pillar no 1535

                                    The drainage beside my shop keeps on leaking n dirty water comes in my shop
                                    I have told the hostel management many times but they never respond to our problems. I request the department to please take strict action against them.
                                    Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                                      S
                                      sai goswamy
                                      Jun 22, 2022
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                                      Address: Karwan, Sabzimandi, Tappachabutra, Hyderabad

                                      I have registered an online complaint for sewerage (DRAINAGE Water overflow on road) 10 days ago but no response.

                                      When I personally gone to its department, The officers were busy in gossip and laughing. They least bothered in responding and finally one of the persons said after enquiring the complaint number and Colony that they will be sending the service team today...But they never came till now
                                      Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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