I have ' I Kall k12' mobile phone. I am using an Idea prepaid SIM card. When I started using the I-Kall k12 mobile for my Idea mobile number, I started getting unwanted and useless messages and ' Rs 3 deducted for sms charges. When we ask the customer care service provider, I am told that they have not activated any 'paid service'.
This SMS is coming every time I recharge and also anytime, there is no schedule time and there will be 4 to 6 SMS and Rs. 3 for each gets deducted.
I am unable to stop it or save my money from getting deductedfor unwanted and useless SMS.
Even I tried other SIM card like Airtel, Vodafone, and three other Idea SIM cards, the result is same, Rs. 3 gets deducted for useless msg.
Kindly, publish and take steps and investigate against I Kall as this mobile set itself is bugged and the company must be benefiting from that 53131 wala company. This is a criminal case.
Msg.comes from 53131 and @ the end of the msg. a help line nuber is given which is [protected].
date of purchase=13 june 2017
model= N4 7" calling tablet
merchant= naptol shopping
mobile no.=[protected]
date of incident= 12 july 2017
after 12 july tablet not starting
please exchange it quickly
invoce no.=36368959