| Address: A-101, PRATIK INDUSTRIAL ESTATE, MULUND LINK ROAD, BHANDUP WEST |
Dear Sir,
The above mentioned mobile was purchased from AMAZON on[protected] but the hand set was starting hanging and battery back was also very poor, hence i have given it to your Thane west Galary to V CARE SERVICES on[protected], i was very shocked after 1 and half month over but i have to followed with your peoples for my mobile. then on[protected] they have given be one refurbished mobile instead of my original new mobile but this mobile was also not working.
Then again i have given that mobile to V CARE SERVICES on[protected] vide their job no VI00736J0605 dated[protected] and today is[protected] till date i have not received my mobile back to me.
i simply want to ask your offices, what kind of services you are giving to us. if this is the best service, i really want to salute to you and your services and your Brand .
if you can do something in this regard then please do and arranged to return my mobile(Original). immediately.
Ganesh Chitte
[protected]
Oct 24, 2021
Complaint marked as Resolved
I Kall customer support has been notified about the posted complaint.
Verified Support
Sep 23, 2021
I Kall Customer Care's response Dear Sir/Madam
Thanks for contacting us.
We regret for the inconvenience caused to you. As per trail complaint, we have forwarded your concern to our service team. We request you to allow us some time so that your product concern can get resolve.
Thank You
Regards
Care Team
Thanks for contacting us.
We regret for the inconvenience caused to you. Please call us with your invoice details so that we can resolve your query. You can contact us directly at our customer care number at[protected]/50/51/52 or our toll free number at [protected], you can also mail us at [protected]@gmail.com or [protected]@ikall.in.
Regards,
Care Team