[Resolved] iBall — irresponsible customer service

javed6273

Address:

Mumbai City, Maharashtra

i submitted my cell phone iball AASAN black [protected], at ghatkopar east service center on 14april2014 for not working of flash and torch light.they said it takes a week serial no. is [protected].after a week i was still trying to call but they didnt attained my calls.So i complaint to iball, they gave me a complaint no.IBM101247, but now they too try to pretend for it, a month passed already, they pretend that havent parts of it, same thing repeated some months ago for my other cell iball andy 3n they made retual because nobody taking action against such companies, I m requesting to take promt action with compesation

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Aug 14, 2020

Complaint marked as Resolved

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Comments

javed6273

i often use PAYTM mobile apps for recharge and bill payements.On 2February i paid a reliance cdma post paid bill of Rs700, for no.[protected], transaction no.[protected].But transaction was unsuccessful, so i did again of Rs670 for same no.[protected] bcz 700 was not accepting by system, this time transaction successfully done, but amount was deducted from my bank account two times first 700 second time 670, so i complaint to my bank n mail to paytm also.Paytm responded that we refund money in to ur paytm wallet, i never created paytm wallet, I used to direct pay by my id [protected]@gmail.com and [protected]@gmail.com, hence there is no money found in my wallet, Bank replied that paytm declined our request SR[protected].I m still sending mails but they r not replying even i send my bank statement.my icici account no[protected]