[Resolved]  ICICI Bank — after done the foreclosure of, personal loan bank is not providing my noc.

Address:

438, 2nd floor, Sector 38, Behind Medanta Hospital, Gurgaon, Haryana, 122003

I had a personal loan from ICICI bank, the loan no is - LPGUR[protected]. I have done the pre closer of this laon at 10th of May and now still I am in stuck for my NOC certificate. My pain is I am requesting them from last one month via telephonic call of customer care as well dropping mail to the customer care, as well visit to the branches two times only to get my NOC, which is my rights. But still they are not ready to provide me. After 10th may of F&F clouser, when I had ask them to provide my NOC then they had committed me it will deliver on my communication address with in 7 to 10 days. SO just I was waiting for that. Once the time has been crossed I had start to follow up with customer care team on mail, and every time they assure me it will deliver soon on my correspondence address, and slowly they avoid to reply on my mail, while I have drop multiple reminders and escalate it to HOD level also, but after multiple reminder just I got a update by today only, "they can't provide my NOC because it is block." The reason of block they are saying due to another loan is going therefore they are unable to provide the NOC. While I am requesting for the same only which I have already close F&F.

The major concern is I have required it on priority due to some other personal work, as well ICICI had done a charge of a big amount against this loan on the name of insurance policy. This policy is also belongs to ICICI lombard and ICICI prudential, and since now I have pre closed this loan, So just I am requesting to the insurance team to provide my remaining insureance amount as they have assured the insurance will be on returnable basis if I will do the preclouser. But insurance team is asking my NOC against this loan, and loan team in not ready to provide my NOC due to other loan. So overall both team are belongs to the ICICI and palying a game with me so that I could not take my money back.

I am attaching here the the mail conversation as well F&F statement of closer loan which is provided by ICICI only. I would request to plase look on case and please help to provide my NOC as well my pending amount of Insurance against this clouser loan. Thanks