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ICICI Bank reviews & complaints page 1164

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Credit Card Complaint

I have taken credit card for ICICI Bank and the same has not been used till date.

I have recd following bills in respect of my credit card for direct debit of mobile number.

1.Vodafone bill dated 11.11.07-Rs.2292.52
2.Vodafone bill dated 11.12.07-Rs.2068.85
3.Vodafone bill dated 11.01.08-Rs.3868.30
As no instructions had been issued by me for direct debit for any mobile bill the credit card bills were not paid by me on the following grounds which were intimated to ICICI Bank vide ltr dated 29.12.2007:
1. No instructions for direct debit had been issued by me.
2. Mobile bill charges for mobile which is not in my name from my personal credit card account
3. Moreover, the Vodafone connection is in the Family scheme and the billing address and leader of remaining cards(total 6 members) did not belong to me.

No action was taken by ICICI Bank and I was billed for late fees, interest payments for non-payment also. Reminder letters and mails followed and all the time I was being told to make payment for the said bills. Two personal visits to ICICI Bank office for submission of copies of Vodafone bills which were not in my name at Saki Naka have also not been fruitful. I have also been harrased by phone calls. I am an hypertension payment and mental torture is being done to me.

I am now getting mailers that ICICI Bank has my consent (voice recording) for the registration of the Utility Bill Payment Services against the mobile number [protected] (registration on October 19, 2007) and hence I should make payment for the bills issued in the name of Mr.Sagar Bore, to avoid the levy of service charges.
ICICI Bank credit card Welcome letter states, ”direct debit of mobile bill will be started only after successful confirmation of registration details by utility service provider”. Here again ICICI Bank has not confirmed that mobile no.[protected] is not in my name by ICICI Bank and have directly started debiting my credit card account.

As per ICICI Bank they have received confirmation received from Vodafone, that payment towards Vodafone (Hutch number [protected]) Mumbai for Rs. 3, 868.30, Rs. 2, 068.85 and Rs. 2, 292.52 were updated at Billers end in customer's correct account.
I have Vodafone bills which state that the above amounts are for bills issued in the name of Mr.Sagar Bore and against mobile number [protected] has following amounts i.r.o. following bill dates:
11.11.07 769.72
11.12.07 830.4
11.01.08 1122.18

.Kindly help

Regards,

Sanjay Kalsekar

Aug 14, 2020

Complaint marked as Resolved

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Praveen Kumar

from Mumbai, Maharashtra

Vodafone — Debit money from my credit card without my intimation

Hi,

I am using Vodafone number [protected] of Bangalore. I had canceled my automatic electronic clearance facility and converted to cash mode of payment several months back. Even then it used my credit card 3 times to pay the bill without my intimation.

I blocked my old HSBC credit card account ([protected]) and issued another new credit card ([protected]) . But this bloody Vodafone deducted amount from my new credit card as well without having any ECS facility with the card.

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Hi,
I have a ICICI credit card for the past 6 years and recently ICICI transferred the reward points to a unknown company called Imint without any notice.I redeemed all the points and the company has not delivered any thing promised till date.Repeated calls and mails go unanswered.The call center no. is always on pre recorded mode and no one responds.The company looks like a modern day fraud and people should be wary of dealing with such companies.ICICI bank conveniently washes off their hand saying Imint has all reward program details.

Regards,

Giridhar

Aug 14, 2020

Complaint marked as Resolved

View replies

R. SreHari

from Chennai, Tamil Nadu

ICICI Credit Card — Cheating the customers

Hi,

This is to inform that i had a bad experience with ICICI bank Cr card Division.
I always pay the amount before the due date. But last week the cheque which i paid was not reflected in my account details. I called the customer service and reported the problem. Also i gave the cheque number, date and the ATM where i dropped my cheque for credit card payment. My due date was 16/7/2008. but i dropped the cheque on 07/07/2008 and it was debited from my savings account on 10/07/2008. i was calling ICICI customer care service everyday on this nuy didn't get proper response. One day they said it happened due to technical problem. But the next day they have charged Rs. 280 as interest saying that i didnt paid the amount before the due date which i paid before the due date, also they have auto debited Rs.56 from my savings account. Luckily i have a saving account in which i can have zero balance. otherwise they would have fined me saying that i didn't maintain balance. Don't know whom to contact on this.
Who will take action against them for cheating the customers?
whenever we find them cheating they say technical problem. Decided to stop my relationship with this bank.

Mehul

from Delhi, Delhi

Imint Card — Redeem link never gets open

I tried to open redeem link on imint card website however it never gets open. I tried it lots of times. Whenever you try to click any redeem link it gives server error.

I think they do not want us to redeem anything.

IMINT IS CHEATER COMPANY!!!

Mehul

from Delhi, Delhi

Never buy ICICI credit card857

Sangeeta Nandy

from Pune, Maharashtra

I am also facing the same problem, can any one have idea.. how to get back the points?

Madhav

from Bengaluru, Karnataka

I agree with you Gridhar they are not at all responding to the calls that we make I have a suggestion when you call the customer care get your complaint registered and ask for the number and second time ask for Saha or Ali they are the floor managers get a hold of them and put pressure. One thing is for sure they are not at all responsive

Best of luck

Vaibhav Agrawal

ICICI Credit Card — ICICI cheating the customers by making false promises about refunds

Dear All,

Please be aware of ICICI credit cards, my cards was charged for late payment fee for the months of April, May, June and July and in all of these occasions I had called up the ICICI customer care to request the refund and in all of these occasions I was told was customer care that they have placed the request for refund and it will get reflected in the next statement.I have noticed in my credit card statement that NONE of these refunds have been actually made! When I called up the customer care again to check what happened they tell me that they didn't get any call from me for these refunds and refused to refund the late payment charged on my card.

nodalofficer

from Mumbai, Maharashtra

Dear Mr. Vaibbhav Agrawal,

Kindly write to us at [protected]@icicibank.com, with the subject line as ‘Customer Service – Credit Card’. Request you to provide the relevant details of your card, along with your full name and contact details.

We will be glad to assist you.

Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

nirav

from Mumbai, Maharashtra

i really agree after so many calls they do not respond the complaints. i do not understand how bank like icici can just wash there hands without informing there customers

Rajesh K K

I have not tried redeeming points at imint but i had a lot of issues getting them to send me the imint card etc. - took over 3 months. I too am amazed that a bank like ICICI has outsourced to a company like imint. Half the time, thier website does not work, their call center agents are extrememly unresponsive.

Anup Nahar

Hi,

I have a I mint card given by Infosys BPO since last 1.5 years almost. Card Number is [protected]. Still not a single point is credited to my i mint account yet. when i raised this with HR team they advised me to send a screenshot of "0" points from the site.

Whenever i tried to open a site imintrewards.com( Same site on which i used to check my i mint point records since last 1 year) it is showing error and i am unable to send a screen shot also due to same.

Hence Please look into this and advise me ASAP.

Regards,
Anup Nahar
[protected].

Surendra Narayan Mathur

from Delhi, Delhi

I fully agree with Mr. Giridhars comments posted on the net. In my case also ICICI Bank transferred all my reward points to imint without any advise written or otherwise and in the process I lost about 1000 points. No amount of tel calls/messages to ICICI Bank and imint solicited any meaningful reply till I wrote to Mr KV Kamath, erstwhile CMD of ICICI Bank in January 2009. Only last week I have recd a sms from imint expressing regret for the mistake and advising me my current tally of reward points. Now I learn that imint do not even have a brochure of the gift items that are available against the reward points and one has to have internet facility to view and order the gifts. Fortunately I have it now but a lot many of the older generation are not computer-savvy or do not have net facility. What imint and ICICI propose to do about it?? In my case I have lost the original i mint card and have sent a email to imint to advise me the number and courier a duplicate card...let us see how long it takes for them to ACT. I ALSO STRONGLY FEEL THAT IT IS ICICI BANKS FAULT TO THROW US TO THE WOLVES, SO TO SPEAK AND BE AT THEIR MERCY IN THESE CUSTOMER-ORIENTED TIMES.

Vivek Goyal

from Bengaluru, Karnataka

I completely agree with the complaints posted above, this sick customer service of I-mint points really get on my nerves and also they work on the limited hours and that too on a number which is not even toll free. They take really long hours to answer the query and infact they are not even aware what the customer is actually enquiring about. Secondly the website of Imint is one of the sickest website i've ever seen, whenever you try to login it says wrong password even the password received in the mail through imint when you choose forgot password option. Thirdly the products they show on the website, half of them are not available when you order for. Last time when i interacted with the customer service, they took more than an hour to address the query and why did i call them, i called them because of their mistake. The debited the points from my card without even notifying me and when i called them up, they are not even aware of the points being debited. Imint is the sickest company i have ever seen my life so far.

Gautam Sanganeria

from Pune, Maharashtra

ICICI bank seems to be the biggest fraud plays.

Ravindra Oza

from Bengaluru, Karnataka

Guys,

all dude ! ! ICICI bank tied up with imint company. so whatever reward point u earned every month it will transfer to imint account. to get a imin login detail call up following link for customer care number and ask for ur imit card and login details.

http://www.imint.in/flow/contactUs?execution=e2s1

once you got card registere your imint card in https://www.imint.in/flow/login?execution=e3s1

in imint link they have so many items to get against our reward point. http://www.imint.in/flow/rewards?execution=e4s1#

all iteams are branded only like rebook, LG, Samsung, etc. u can order against ur reward point. and its free home delivery. I ordered from imint, i got delivered within 4 days at my home, and the items what i ordered are really a original one and good. compare to other BANK cards ICICI bank doing good job for there customer to tied with IMINT . here i m very unhappy that all person commented wrong about ICICI Bank. if you have anyother Bank credit card then no one is giving this kind of 100% free branded gift against youy reward points.

Anirban R Dey

from Pune, Maharashtra

reedem link cannot be opened.

Raghvendra Deepak

from Mumbai, Maharashtra

Dear Ravindra,

So seem to be positive of the whole pack. You might be correct too.. But it was wrong on part of ICICI Bank to have outsourced the whole program without any prior intimation...

Even I am facing similar problems

SANDEEP KARMAKAR

from Delhi, Delhi

DEAR SIR/MADAM,
PLEASE I AM REALLY FEDUP TO CALLING SO MANY TIME IN IMINT CUSTOMER CARE, I PUT THE REQUEST TO REDEEMED MY POINTS THERE SEND ME ONE LIFE STYLE VOUCHER AMOUNT OF Rs.500.00 BUT THERE IS NO SHOP IN KOLKATA TO REDEMED THAT . ANOTHER TIME I CALL IMINT CUSTOMER CARE THERE CONFIRM ME THERE GOING TO CHANGE MY VOUCHER TO ANOTHER VOUCHER WHICH I CAN USE IN KOLKATA SHOP BUT AFTER CONFIRMING NOBODY GOING TO CALL ME AND HELP ME REGARDING THIS VOUCHER CHANGE . I CALL SEVERAL TIME TO THERE PEOPLE BUT EVERY TIME THERE SAYING NO PROBLEM WE WILL CALL IN YOUR CELL, NO ISSUES WE WILL CHANGE IT BUT THERE GIVING ME TOTALY BLUF NOBODY GIVE ME CALL AND NOBODY TRY TO HELP ME. SO, I HAD VERY BAD EXPERIENCE WITH THIS IMINT I CAN''T UNDERSTAND WHY ICICI BANK ARE SLEEPING BECAUSE THERE SPOILLING THE NAME ICICI

SANDEEP KARMAKAR

from Delhi, Delhi

DEAR SIR/MADAM,
MY NAME SANDEEP KARMAKAR AND MY IMINT CARD NO. [protected], CONTACT NO. [protected]. PLEASE HELP ME I ALREADY SEND ONE MAIL TO YOU AND I AM SENDING ANOTHER MAIL THERE I MENTION MY FULL DETAILS . THANK YOU

SAUMYAJIT PRAHARAJ

from Bhubaneshwar, Odisha

I have got a SMS today on my registered mobile with ICICI Bank Credit Card stating that I have got 1662 points accumulated on my I Mint account, and given an option to redeemed it to get some gift vouchers.

Could you pl. let me know how to do that.

muthu s

from Palghat, Kerala

i have got a SMS on my registered mobile with ICICI Bank Credit Card stating that i have got 562 points on my I mint account so how can i get gift vouvhers pls help me

Mansi

from Delhi, Delhi

It evn seems to me that this company is a fraud or doesnt exists.. Its website is aways stucked up..n hard to access.

mr jayesh patel

from Mumbai, Maharashtra

hi sir,
kindly issu my i-mint card. and online is-passward.

Thanking You
jayesh patel

Manickam

from Chennai, Tamil Nadu

No... Same thing happened to me. ICICI transfered all points to IMINT. I got things for my points through imint... they also responds to my calls.

arpana shah

from Mumbai, Maharashtra

I agree, its the same story with me

Purshotam kabra

from Hyderabad, Telangana

The products of I-mint are also not good

R.VARADHAN

from Chennai, Tamil Nadu

Iam R.VARADHAN having imint card having 1105 points i couldnt able to redeem the above points.My mobile num is [protected] and i request imint authority's to contact me to my mobile num

Thanks
Varadhan

S R Nimoria

from Mumbai, Maharashtra

my experience with ICICI creditcard is not pleasant. I fully endorse the comments that without consent of the customer ICICI cards have transfered the reward point to imint. This company redeems the reward points at great discount. I understand each reward point is equal to 1 point per 100 rupees purchase o but i mint offers 500Rs 0gift voucher against[protected] imint points. Cannot understand how the value of reward points is discounted by i mint ?

kamlesh sharma

from Sikar, Rajasthan

sir many time i m coming to cannect u but what`s the problem that i dont know. please solve the problem.

SANKARA SUBRAMANIAN.K

from Noida, Uttar Pradesh

I am K.SANKARASUBRAMANIAN having imint card having more points i couldnt able to redeem the above points.My mobile num is [protected] and i request imint authority's to contact me to my mobile num

Rajasree narayanan

from Bengaluru, Karnataka

have already registered in
i-mint reg the offers, mean time, i cant access my account while sign in an
getting error message is " enter valid email ID" they offering many cheap products at the same time.

Santosh Padukone

from Mumbai, Maharashtra

I am new to this i-mint programme. i am sendin smses since 2 weeks to the imint link to get registered for the 16 digit no. but there is no answer...there is no error shown nor there is ne reply from their side..whn called d customer care centre they say there's no problem occured like this..i didnt receive ne no. from imint nor able to register in other optional way as they say it can happen only thru the cell sms. I am fed up of this problem. I wna know that whether i-mint company do send us gifts based on our points collected and following correct procedure. I wna know do these ppl make false promises, or ne bluff game or do they really behave like they r on their website. Wld like to hear ur reply...thank you...

bv oza

from Ahmedabad, Gujarat

ICICI company is BIG Fraud company of India...beware...! I have same experience, without notice, they have transffered my rewards point to imint card...Very Big Loot by ICICI..

Sharat Ladha

from Surat, Gujarat

Yes it is true that I mint is completely a fraud company and since last two months I have been unable to access their website www.imint.in Ultimately, I called to customer care of ICICI bank and they gave me a phone number[protected] of I mint and when I tried to lodge a complaint on this phone number regarding unable to access their website, a simply reply came that pl try from somewhere else and the most surprising thing is that till date I have not received any card from I mint whereas they are saying that it had been delivered to me on 5th February, 10 and inspite of so many complaints I could not understand that why a bank like ICICI is not taking any drastic action against these people or the bank ICICI itself is involved in such types of frauds and malpractises

Sandeep Kumar Swain

Citibank Credit Card — Never Gave The Benefits As Promised

Hello,

I revived the new "Citi Cash Rewards Credit Card" on 25.03.2010. The card number is [protected]. I had booked this card online by clicking on the advertisement which said "Book Your card and get 1 IPL" ticket free. I went ahead and applied for the card in the 1st week of March 2010. I had called Citibank yesterday to enquirer about IPL ticket. To my surprise they said that, your are not applicable for this offer as it has ended. Well I was bit annoyed. Explained them that you had the offer and now you say I am not eligible. They said the offer was valid from 21st of Feb to 20th of March. I said I booked during the offer period only. Later I get a answer that you should have read the "Terms And Condition's". They never mentioned that in the advertisement which was posted in the citibank website.

Today when I opened the http://www.citibank.co.in/ site, they have mentioned another scream where you can get 2 complimentary airline tickets if you book citi cash rewards credit card and to my surprise they have mentioned the validity date till Aug 15 2010.

So my concern is why the same wasn't specified when I booked the credit card which should have mentioned the validity date.

Anyways I am going to return this card back. I never expected this from Citibank, though I am holding my salary account and credit card.

False promises and cheating - Comment #1801221 - Image #0

K venkatesh Datt

from Bengaluru, Karnataka

The same situation I am in as Mr Giridhar, I went further and got my self a imint card and number and till today I have not been able t redeem my points and I hold 20, 000 points aproxcimately. Shame on I C I C I bank as well as imint fruad orgination.
k v datt

chandrufw

from Delhi, Delhi

Please to inform my imint card no

kanduri krishna

from Pune, Maharashtra

Iam K.Krishna having imint card having 2296 points i couldnt able to redeem the above points.My mobile No[protected] and i request imint authority's to contact me to my mobile num

aashishbohra

from Cuddapah, Andhra Pradesh

this is the most retarded company up-to my knowledge. their website never opens and is always redirected to ask.com...even if it opens (only for a while) it never takes us the correct options and according to my knowledge from others, its product are also not as shown...ICICI bank is just directing us to such a poor company...does the company even exists??!!!
(i doubt)

shrikant dakhane

from Pune, Maharashtra

today i was trying to contact Imint call center [protected] for last one hour.but no executive was responding. i agree with Girdhar. I am planning to Cancel my ICICI credit card.
shrikant

dheerusaxena

from Delhi, Delhi

i have also the same problems I had contanct for password for Imint card in 2009, and several repeated reminders through mail sent to imint emial address till date i have not received the password
at the time of placing order they have denid and demanded password I think ICICI playing game with credit card customers

[protected]@yahoo.co.in

suresh sachania

from Ahmedabad, Gujarat

Imint seems to be good from ICICI BANK, at same time they shd inform how to redeem points ...

suresh sachania
Ahmedabad.

anant mehta

from Ahmedabad, Gujarat

imint reward point — not earning the imint r-points

dear sir,

I have to state that I am having icici credit card since long.My card no. is [protected].I am nor earing my imint points properly since last two-three months.In this month's bill also,I haven't got any imint points.I am a regular user of your card for a long time.I request you to please look into the matter and do the needful to earn me the real imint points,so that I can redem the same.
You can reply to my email [protected]@rocketmail.com.

Thanking you in anticipation.

yours faithfully,

Anant Mehta

ICICI Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Anant,

We are sorry for the inconvenience caused. We have made a note of your credit card number and will get in touch with you soon to resolve the issue.

Regards,
ICICI Bank Customer Service Team.

k.rambabu

from Kakinada, Andhra Pradesh

I K.RAM BABU have i-mint card no.[protected]. How much i redeemed points. which gifts i redemed to my points. Please tell me to me through my mobile no.[protected]. or Email ID : [protected]@yahoo.co.in.

quamru1950

from New Delhi, Delhi

Dear Sir, my imint Account No. is[protected]. I do not know what is the status of my imint points. Please let me know how to utilise the points.
Yours faithfully,
Mohammed Quamruzaman

s v chauhan

from Indore, Madhya Pradesh

I have got a SMS on7thjul.2010
on my registered mobile with ICICI Bank Credit Card stating that I have got 2389points accumulated on my I Mint account, and given an option to redeemed it to get some gift vouchers.

dr.janak p.joshi

from Gurgaon, Haryana

I am janak p.joshi .icici card holder .my imint ac no;[protected].
plz.contect to me.my e-mail...
janakp.[protected]@yahoo.in..& note e-mail adre.. on ward contec to me.
MY MOBILE NO:[protected]

skkivr

from Bhopal, Madhya Pradesh

Sir Iam srinivas kulkarni my imint card No. [protected] and my request No.583750 for your email my detail Address for send imint card Srinivas kulkarni c/oP.Gajapathi H No.287/37 near K.J.convent 7th main 15cross Channayyana palya market Laksandra Exten Wilson Garden Bangalore-560030 MobileNo. is [protected] Date of Birth is 02/08/1967

Thank you sir

Srinivas Kulkarni

R G SHARMA

from Jabalpur, Madhya Pradesh

I am R G Sharma, I have credit card and using since last 10 years, But do not have any separate I MINT CARD. Pls inform How I can get. My contact no is-[protected].

Thanx

R G Sharma

shreelatha narayanan

from Hazaribagh, Jharkhand

I don't know what else I a supposed to do. I have been trying to reset my password.In spite of following all the instructions nothing seems to work. Most of the time even accessing the portal is difficult. Does it really exist?
Shreelatha Narayanan

34155

from Kolkata, West Bengal

Mar 4, 2011

I'm also sufferer of same kind. I have 2750 reward points kept with imint. Without any notice ICICI bank transferred all reward points to such of an unknown company. I would like to get IMINT card and would like redeem all points. Please advise me.

Thanks

SANTANU BISWAS
[protected]

mathaji

from Thrissur, Kerala

Mar 25, 2011

We should take up the case with consumer court. Should involve the ICICI Bank also for outsourcing the benefit to a new company with our consent.
Dr.G>Swaminathan

Rohit Sidhu

from Chennai, Tamil Nadu

Mar 31, 2011

I had placed the request for imint card around 30 days ago and I was told that I would get the card in 10 working days and therefore I had changed my residencial address on 10th of March but till now I have not got any intimation regarding the return or delivery status of the imint card...Rohit Sidhu [protected] Mohali-160058

S SAJU JOSE

from Khammam, Telangana

Apr 27, 2011

kindly take necessary steps to send my imint card .my i-mint account number as per ICICI Card statement is [protected]
thanking you

S.SAJU JOSE

S SAJU JOSE

from Khammam, Telangana

Apr 27, 2011

I had 2266 points as on 31st March 2011. But without CVV no. and expiry date I couldnt able to redeem the points.I dont get a card from you .so kindly send the card at the earliest.My account number as per ICICI statement is [protected].

saju jose.s
Trivandrum, Kerala

Rohit Sidhu

from Chennai, Tamil Nadu

Apr 28, 2011

I have undergone a lot of harrasment in the hands of ICICI bank credit card department as I once happend to call on the helpline for the payment confirmation of my credit card and I was told by one of the executive that the ICICI bank is providing me the facility o[censored]pgradation of my current gold card to titanium card free of cost so therefore I had placed a request for the same and was told that I would get the same in 7 working days but the card was never delivered to me till date despite several reminders made by me on the helpline and everytime I was told that the card would be delivered to me in 7 working days moreover I had placed the request for the same 5-6 times from may 2010 till date but to no avail, Also their helpline is chargeable unlike other banks.

maveli

from Ahmedabad, Gujarat

May 5, 2011

Dear Girdhar,
What I fear after seeing your post that i am using the ICICI credit card since last 8 yrs. and never redeemed the points earned. I have never noticed or they (ICICI or i-mint) have informed separately regarding the expiry o[censored]nused i-mint points. This time, when I got the cr.cd. statement; in between the i-mint offer advertisements, it is written as 'i-mint points that are unused for 3 years expire unless redeemed.' So, now I fear I must have lost the points earned all through the years without being noticed. This is very sad thing. I hope ICICI will do something positive on this account.
Regard,
Pradeep(...5005)

Rajesh.jain

May 17, 2011

Card No. 4477 ******** 7016
Rajesh Jain- [protected]

17/May/2011

Sir,
As i have made payment through cheque against all my transactions due to you on time but still late payment fee of Rs. 400 has been debited to my account with no reason.
Its my humble request to you to please kindly reverse late payment fee of Rs. 400, Service Tax and interest amount levied on it.
Hope you services will not dissappoint us.

Thanking You

dmantri

from Hyderabad, Telangana

May 20, 2011

I agree with all, imint site is a sick site and never gets open where as other site from the same network open fast ! When Citibank can give good rewarding response in redeeming the points why ICICI should transfer the job to sick company. I have two cards Citibank and ICICI but I am happy with citibank and iMint compensate the pain. Request ICICI bank to roll back the desicion.

emmanuel_b

from Dhone, Andhra Pradesh

May 20, 2011

Sir, My name is BEZAWADA EMMANUEL, i-mint card no: [protected].
My Total points earned from icici bank is 10995. Total points redeem is 30., Net points balance is 10965. Iam surprising still now I have not received i-mint card., And Iam not know how to redeem?. Without my concent how it is possible?. Last 3 years number of times I send mails to imint., There is no reply at their end.

Now I request you sir, pl. send my card and I want to redeem all points. Pl. help me to get. My cell no: [protected]

barinder singh

from Amritsar, Punjab

May 20, 2011

i have lost my i-mint card 2 years back and not received a new one. I dont know how many my total points and dont know how to redeem it, imint site is a sick site and never gets open where as other site from the same network open fast ! kindly send my i-mint card and my reward points.Now I request you sir, pl. send my card and I want to redeem all points. Pl. help me to get. My cell no [protected]

ubpawar

from Gurgaon, Haryana

May 24, 2011

Yes. ICICI is big fraud bank. I could not believe that Mr. Kamath who is Chairman of the Bank, who has great name in the business world has done this stupid thing. I think he only thinks for bank but not for the people who are depositing their money in his bank or the peoples who are using their debit/credit card. The imint is just looting the credit card holders. I give you one example. To get a Rs.300/- pen drive you have to spend Rs.1, 25, 000/- by credit card which give you 1250 points. So imint and ICICI are thinks that peoples are so fool. Yes Mr. Kamath please answer.

Saurabhpareshaan

from Mumbai, Maharashtra

May 27, 2011

Even i do agree with the kind of work iMINT is doing .. i requested for a new card and have not received it till date its been like 18 days, i tried customer care of iMINT around 18-20 times and succeeded on 3 occasions [rest of the time call is getting diverted to auto recorded message], in 3rd call the customer care executive is telling me that its my fault that i am contacting then and that's why i am not receiving the card..and i am seriously not able to map this link and relation ...

vaani

from Bengaluru, Karnataka

May 27, 2011

Dear Customer,

Regret inconvenience caused. To help us serve you better, write to [protected]@imintpoints.com with your i-mint card and contact details.

supreet34

from Bengaluru, Karnataka

Jul 5, 2011

It is a open fraud being committed by ICICIBANK. I redeemed around 3000 of my points for bed linen, the item received was of poor quality and in first all colour was across the bed sheets. Repeated complaints to both ICICI and Imint did not yield any positive response

P.V.R.APPA RAO

from Hyderabad, Telangana

Jul 23, 2011

YES I AM TRING TO LOGIN TO IMINT BUT AILED

supreet34

from Bengaluru, Karnataka

Jul 24, 2011

Refer my complaint here on 05 Jul 11, I was surprised to receive the call fro I-Mint on same day, asking for details of the product redeemed. They asked me to return the bed linen for investigation. The call was followed up on email too. I promptly returned the bed linen to Bangalore office. After 2 days I received a call from I-Mint/Payback that they will re-imburse the points back within 8 to 10 days.

seems like there is some positive change in I-mint after it has become PAYBACK

raju.gopal1

from Mumbai, Maharashtra

Jul 26, 2011

Hi ! I am a ICICI Credit card holder since past 10 years.

I have never, so far, been able to take any advantage of reward points.

ICICI have transfered all reward points as imint points. Ihavenever been able to register at imint.Now I learn that imint has become payback.

Will any one inform me how I can use my reward points ??

At my emailid [protected]@rediffmail.com

RAJU GOPAL IYER

vaani

from Bengaluru, Karnataka

Jul 27, 2011

Dear Sir,

We regret for the inconvenience caused

We are unable to retrieve your details with provided email id [protected]@rediffmail.com

To help you serve better, request you to please provide updated contact number or PAYBACK card number details to email id [protected]@imintpoints.com

Thanks
Vaani

mohdshaheen

from Delhi, Delhi

Aug 8, 2011

am also facing the same problem, can any one have idea.. how to get back the points?

devadiya

from Pune, Maharashtra

Sep 21, 2011

Hi all,

I am CA Sanjay Devadiya from Ahmedabad. I have been using my icici bank credit cards since last 8 years. I have accumulated my reward points since than, and suddenly icici has transferred my reward points to unknown company imint. I have tried so many times for redemption but imint not tracebale on phone or web. this is fraud by icici bank. the customer care also not giving any proper response. So friend be careful, dont trust ICICI bank.

I have lost almost my 5000 points... This is we can say " Chor bank - ICICI bank"

gego35

from Chennai, Tamil Nadu

Sep 24, 2011

I too agree with your claim. When u do not pay your dues ICICI bank repeatedly call you for payment until u pay with late fee payment. Secondly i tried to call customer care which is always busy and the no.41718000 is not in use and they du not care to update it. Regarding I mint i have 3565 points nothing is going to workout. Now ICICI bank is becoming a rougue bank. I was loyal to them for the last 12 plus years. Now i would like to discontinue it from this date. They just wash their hands when querry arises regarding i mint. Now banking sector is also becoming swindlers. when u have money buy it or buy it from debit card that is safe. Gokul

wasimk

from Mumbai, Maharashtra

Sep 29, 2011

yes same here.
These icici bank people making fool o[censored]s.

dilipshah

from Mumbai, Maharashtra

Oct 6, 2011

I agree with all above

vrgnath09

from Bengaluru, Karnataka

Oct 8, 2011

I lost track of my I-mint points. I had amassed lot of points, but could not retrieved them. What should I do.

My I-Mint Card number is[protected]

meetdevin

from Delhi, Delhi

Dec 12, 2012

U can redeem ur points online, or better go to Big Bazaar / ezone / hometown / shoppers stop / brand factory etc. (for details see website). Get a 250rs coupon for every 1000 point. Purchase any item of your choice and give that coupon against same amount of money.

Dev

Pavan19

from Bengaluru, Karnataka

Jun 14, 2016

Regarding Demat account

I close all my Demat account in 2013. I writtenly submitted all documents in Hyderabad bank but still they deduct my money. -W a Juffa bank

Gavk7

from Bengaluru, Karnataka

Jun 15, 2016

Card blocked for unknown reasons.

My card number [protected] has been blocked for unknown reasons. I need to use ATM urgently. Please unblock my card

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Date : July 4, 2008
Hi,
My name is Shanti Maiti. I live in USA - California for the past 11 yrs. I visit India often. I have an account with ICICI Bank Ghatkoper Branch. (Contact details :
Chandrashekhar Salian Regional Sales Manager [protected]
Chandrashekhar.[protected]@icicibank.com

Umang Shah Investigating Officer [protected] Umang.[protected]@icicibank.com

Jigar Anandpara Area Sales Manager [protected] Jigar.[protected]@icicibank.com

Rupa Chanda Assistant Manager [protected] Rupa.[protected]@icicibank.com

Customer service [protected] [protected]@icicibank.com
[protected]@icicibank.com

Cc:
Important Information:
My NRE A/C No.XXXXXXXX GhatKoper Branch India which was debited fraudulently.
MR. SHAKEEL AHMED A/C NO.[protected] : Which was credited.(FRAUD)

On 6/21/08. some one hacked their website (or ICICI bank has glitch in their program)and debited my account : XXXXXXXX for 196000/-.
On 6/23/08 I received a mail from Mr. Umang Shah asking me or my relative in India to contact him regarding Internet Fund Transfer .
On 6/24/08 As I was not sure if the mail was genuine and from ICICI bank, I replied to his email “What Fund Transfer are you talking about.?” Please contact me at USA no.
On 6/28/08 as I did not hear from him I had some doubts about the mail. So I tried to log on to my account through Internet but I could not log on as it was stating that my UserID is disabled. So I contact customer service at [protected]. Just to assure I asked the balance and was shocked to hear the balance. Then I contacted the Mr. Umang Shah - Investigating officer of ICICI bank, Rupa Chanda - Assistant Manager -they confirmed that my account as well as several others accounts were debited fraudulently.
I tried to talk to the Branch manager but she was not willing to talk to me.
Same night Rupa Chanda called me to assure that it was a fraud and my money will be returned.
From customer servise also they assured the same that I will get my money back.

Now they do not want to take any responsibility and do not even want to talk to me because they know its ICICI bank fault. Either ICICI bank has glitch in their Internet Banking or their internal IT employees are involved.
Since then I have been trying to get in touch with a responsible authority of ICICI bank as these customer care banking officers and the Branch Officer do not want to talk to us and disconnect my phone.
I want to lodge a complain against ICICI bank – Ghatkoper Branch as NO ONE CAN HACK A SECURED WEB SITE OF A BANK LIKE ICICI WITHOUT THE HELP OF ICICI BANK INFORMATION TECHNOLOGY DEPARTMENT.
Also please note that they came to know about the fraud on 6/23/08 and did not even bother to call me and confirm if I did that transaction. On 6/28/08 Mr. Umang Shah told me that when Mr. Shakeel Amed’s account [protected] was credited with lots of money from my account and several other account holder they were alert and kept a watch on his account.
I want to point out ICICI bank irresponsibility (On purpose as employees are involved in this) here is :-
1. Why they waited and did not freeze his account or questioned him immediately.
2. Why they waited till MR. Shakeel Ahmed took out all the money from his account.
3. In banking system whenever there are suspicious transaction like this an Alert Flag is raised and respective Team is informed about this so that they can keep a watch on it.
4. ICICI does not allow to withdraw more than 25000/ per day from ATM. In banking system there is a limit restriction to transfer money via Internet Banking. How cum my account was debited for 196000/.
5. Here again when his account was credited with tons of money why the team did not contact us immediately.
How cum these hackers do not hack our national banks. If these are hacker then they will hack any web site even the national banks.
Now ICICI bank does not want to take any responsibility. It seems there are lots of complain against ICICI bank with cyber police of Bombay . I spoke to the Inspector of Cyber Police and they confirmed that they get lots of complain about ICICI bank.
Working as a systems analyst in IT of Bank of America we know that this kind of hacking is not possible without the help of ICICI bank employees.
These private banks like ICICI hire morally cheap employees who do this kind of hacking with partnership of outsider and get away clean.
I am also contacting the Finance Ministry and all possible authorities
Shanti Maiti,

SOME IMPORTANT CONTACTS BELOW.

Chairman Vaghul, Narayanan
ICICI Bank Ltd
Mumbai 07/09/08

Chief Economist Jhaveri, Narendra
ICICI Bank Ltd
New York NY 05/06/08

Chief Economist Chakraborty, Samiran
ICICI Bank Ltd
New York NY 05/06/08

Chief Financial Officer Mulye, Vishaka
ICICI Bank Ltd
New York NY 04/16/08

Chief Manager Arya, Rakesh
ICICI Bank Ltd
New York NY 04/14/08

Chief Manager of the Technology Finance Group Dhumal, Jaisingh D
ICICI Bank Ltd
New York NY 03/15/08

Chief Trading Officer and Head, Wealth Management Girdhar, Rajnish
ICICI Bank Ltd
Toronto ON 04/24/08

Deputy General Manager Pani, Subrat
ICICI Bank Ltd
New York NY 06/13/08

Deputy General Manager Guruprasad, Nirupama
ICICI Bank Ltd
New York NY 06/13/08

Deputy General Manager Sethi, Amit
ICICI Bank Ltd
New York NY 06/13/08

Deputy General Manager Kumar, Gopa
ICICI Bank Ltd
New York NY 06/13/08

Deputy General Manager, RMAG Group Zacharias, Jose
ICICI Bank Ltd
New York NY 06/13/08

General Manager Rao, K. Jaya
ICICI Bank Ltd
New York NY 06/13/08

General Manager Shah, Nilesh
ICICI Bank Ltd
New York NY 06/13/08

General Manager Daruwala, Zarin
ICICI Bank Ltd
New York NY 06/13/08

General Manager Malhotra, Sandeep
ICICI Bank Ltd
New York NY 06/13/08

General Manager Srivastava, O. P
ICICI Bank Ltd
Mumbai 05/19/07

General Manager and Company Secretary Mehta, Jyotin
ICICI Bank Ltd
New York NY 06/13/08

General Manager, Head of Cards Product Group, Sachin Khandelwal Brands, Arvind
ICICI Bank Ltd
New York NY 06/13/08

General Manager, Retail Assets Product Group Balakrishnan, Madhiv...
ICICI Bank Ltd
New York NY 06/13/08

General Manager, Risk Management Group Seshadri, Vishwanath
ICICI Bank Ltd
New York NY 06/13/08

Group Chief Technology Officer Vohra, Pravir
ICICI Bank Ltd
New York NY 04/10/08

Joint General Manager Gambhir, Neeraj
ICICI Bank Ltd
New York NY 06/13/08

Joint General Manager Khera, Manish
ICICI Bank Ltd
New York NY 06/13/08

Joint General Manager, Small Enterprises Group Mantri, Sanjeev
ICICI Bank Ltd
New York NY 06/13/08

Joint Managing Director Gupte, Lalita
ICICI Bank Ltd
New York NY 10/16/07

Managing Director Kashyap, Guha S
ICICI Bank Ltd
Hyderabad 10/05/07

Managing Director Kamath, K. V
ICICI Bank Ltd
Mumbai 01/20/08

Managing Director Bakhshi, Sandeep
ICICI Bank Ltd
New York NY 04/18/08

Managing Director and Chief Executive Officer Chatterjee, Sonjoy
ICICI Bank Ltd
New York NY 07/10/08

Managing Director, Chief Executive Officer, and Director Kamath, Kundapur
ICICI Bank Ltd
Mumbai 05/29/08

President and Chief Executive Officer Panday, Hari
ICICI Bank Ltd
Toronto ON 07/03/08

Senior General Manager Vohra, P. K
ICICI Bank Ltd
New York NY 06/13/08

Vaghul.[protected]@icicibank.com
9288736
Jhaveri.[protected]@icicibank.com

Chakraborty.[protected]@icicibank.com

Mulye.[protected]@icicibank.com
4732125
Arya.[protected]@icicibank.com
9318228
Dhumal.[protected]@icicibank.com
2609814
Girdhar.[protected]@icicibank.com

Pani.[protected]@icicibank.com

Guruprasad.[protected]@icicibank.com

Sethi.[protected]@icicibank.com

Kumar.[protected]@icicibank.com

Zacharias.[protected]@icicibank.com

Rao.[protected]@icicibank.com

Shah.[protected]@icicibank.com

Daruwala.[protected]@icicibank.com

Malhotra.[protected]@icicibank.com

Srivastava.[protected]@icicibank.com

Mehta.[protected]@icicibank.com

Brands.[protected]@icicibank.com

[email protected]

Seshadri.[protected]@icicibank.com

Vohra.[protected]@icicibank.com

Gambhir.[protected]@icicibank.com

Khera.[protected]@icicibank.com

Mantri.[protected]@icicibank.com

Gupte.[protected]@icicibank.com

Kashyap.Guha [protected]@icicibank.com

Kamath.[protected]@icicibank.com

Bakhshi.[protected]@icicibank.com

Chatterjee.Sonjoy

Kamath.[protected]@icicibank.com

Panday.[protected]@icicibank.com

Vohra.[protected]@icicibank.com

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ICICI User

So what happened with the complaint. Have they finally recovered money or you lost the money? ICICI is a major bank and till now I was relying on them to take care of my funds but after reading your story I think we should not trust the bank.

alert

from Delhi, Delhi

ICICI has cheated thousands of customer. ICICI is a fraud. I request all the reader please be careful with ICICI. Do not apply for any credit card. Do not try big transactions through ICICI online system. They have various agents. Through them they create face credit cards, and all the illegal things. Finally, they threat you in call. They send agents(local gundas) to your home. Be careful with ICICI bank. DO NOT TRUST ON THEM.

radhakrishnan parakkat

from Surat, Gujarat

I ave received a mail as quoted below. Is it true. I could not find any heading in your bank site to report this.
Quoted below is the text of mail:>

Dear Valued Customer

ICICI BANK has been forced to an unusual system upgarde, which lead to the suspension of all online accounts both personal and co-operate. We kindly regreat to let you know that your online banking account was suspended in this case, and we now request that you update your banking details, for your online banking account re-activation.

To Update and Re-activate your online banking account follow the reactivation link below.

https://reactivation.personal.icicibank.com/reactivate_acct.jsp

Thank You.
ICICI BANK®
Online Banking Customer Services
Important Notice:- You are strictly advised to match your details correctly to avoid permanent account suspention.

ICICI BANK PLC. Registered Office: 9th Floor, South Towers ICICI Towers Bandra Kurla Complex Bandra (E) Mumbai.
Registered Number 2294747. Registered in India.
Authorized and regulated by the Financial Services Authority. FSA registration number 106054. For
more information visit www.fsa.gov.in/register. ICICI and the ITS logo are registered trademarks.

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Dear Sir/Madam,

My name is Rangaja S.V.I have a salary account in ICICI bank. Based on that they issued a Credit card without my concern.In the credit card the name is printed as RANGARAJAN S.V.After that they issued Lombard Health card based on credit card, they charged the amount in the credit card all without my concern.I complain to customer care about the mistake in the name and do the needful but there is no response from that side.I haven't used the card not a single time.
Then, i cut the card with covering letter for cancelling the card and drop in the drop in box. Now i received the statement for payment of the credit card therough courier & also a call from the customer care that i have to pay the payment otherwise my name will come under defaulter payment list & i can't apply for any other credit card in India.
I was mentally wounded by this statement. I don't know what to do for this. Pls help to solve the problem.

Thanking you
Rangaja S.V

Aug 14, 2020

Complaint marked as Resolved

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noorjahan shadab ansari

from Mumbai, Maharashtra

i would like to cancell my credit card. my card no is [protected].

SANJAY POTDAR

from Vijayawada, Andhra Pradesh

iI WANT TO CANSALED MY CREDIT CARD PLEASE TAKAE FASTACTION .
MY NAME IS SANJAY POTDAR "LAXMI VENKATESH " PLOT NO. 925, 8TH CROSS BHAGYA NAGAR BELGAUM 590006. MY SHOP ADD. POTDAR BROS 3125 KHADE BAZAR BELGAUM 590002
CARD NO [protected]. IF DO TAKE ANY ACTION I WILL NOT RESPOSSIABLE.

k h mogali

from Bengaluru, Karnataka

i have icici credit card and used some time and one day i have cleared all outstanding amount and after few month i have received notice that out standing amount is rs. 20/- i kept quite for few month and i received bill of rs.4277 this all amount they charged as fine, late payment fees, tax, intrest etc

pls give me solution icici bank sending note to me that they will inform all banker to not to give any loan to me.

pls advice

VIKRANT RAMPURIA

from Bengaluru, Karnataka

Hello
I was having a ICICI HPCL Gold Credit Card and i used it for couple of months after that i requested them to cancel the card and i setteled the account in cash in the month of Feb 09 and they gave me the settelement letter along with cash receipt. But still they are sending me the Month Credit card bills and harrasing me by calling and messaging me after giving the details of settelment letter number and cash receipt number. Please let me know where to contact futher to resolve the matter..

Thanks
Vikrant Rampuria

Nazia Sayeed

from Pune, Maharashtra

Dear Mr. Rampuria,

Kindly write to us at [protected]@icicibank.com, with the subject line as ‘Customer Service – Credit Card’. Request you to provide the relevant details of your card, along with your full name and contact details.

We will be glad to assist you.

Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

K.MALATHI

from Lalgudi, Tamil Nadu

I intend to close my ICICI credit card account once for all. due to personal reasons.
(My ICICI Credit card No. [protected]).

Kindly take expeditious action to cancel my above credit card account/ facility.

Regards

K.Malathi

ashokkumar s gaja

from Pune, Maharashtra

Executive Officer,

Re : Cancellation of my credit card

I am asked over my email to furnish the details on automatic customer service with the details which I have not found on internet so far. Once again I request you without mentally harrassment to me and my family you are requested to cancel my credit card and send me your confirmation.

I can give all details which you require over here also.

with regards
ashok gaja
[protected]

stirupathirao

from Hyderabad, Telangana

Jan 13, 2011

iI WANT TO CANCELED MY CREDIT CARD PLEASE TAKE FASTACTION .
MY NAME IS SEELAMSETTY TIRUPATHIRAO MY ADRESS IS[protected]ND FLOOR, HUSSAIN SAHEB STREET, ARUNDELPET . VIJAYAWADA-520002. [MY CARD NO IS [protected].] KINDLY TAKE EXPEDITIOUS ACTINON TO CANCEL MY ABOVE CREDIT CARD ACCOUNT FACILITY. REGARDS S.TIRUPATHIRAO

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Dear Sir
With reference to above I have taken personal loan form ICICI BANK my loan account is LPABD[protected], they have sanctioned my loan against my post dated chaque Due to change of my address i missed to pay some of the installments, so the ICICI BANK laid charges out of proportion, ICICI BANK authorized collection officer approached me and assure me that if I pay double installments for four five months than he can menage to remove the charges laid by ICICI BANk but after four months he said sorry its not possible it is only possible when you foreclose the loan and without my consent bring the foreclose letter and force me to repay the loan within a day which was not possible for me so I refused to do so during all this the collection officers and their representative constantly phone me and without any intimation any time came to my home and harassed me mentally and even defame me in my locality, so I want pay my remaining loan amount through court only because of the harassment of the ICICI BANK authorized collection staff.

All the above matter may kindly be treated as very urgent and necessary orders in the matter may kindly be issued as early as possible.

I am waiting from you a dramatic breakthrough which is legally possible.

Thanking You

Best Regards

Ganatra Rajesh

Aug 14, 2020

Complaint marked as Resolved

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Shahzad Sarwar Butt

Personal Loan — Complaint about Bank Staff

Dear Sir /M:
I have Personal Loan from Barclay Bank, due to Crises i have lost my Job.when i have just miss one of my Installment, i met Mr. Hakim In Collection Department and ask him to help me in this situation, i gave him my Termination Copy also and some more Documents, actually this loan took my employer in my name and i have the evidence Documents and Guranty Cheque from him which i show to Mr. Hakim.
He promise me to give solution and help in this matter but he did not give any help or response even i called him many time, during this i received some calls from Bank and i told him that i have forword my case to Hakim.during this period i have miss my second Installment, i received call again from Collection Dept and i met an other person Mr. Waqas Butt, he was cooprative man and he gave me time 7 days to manage 2 installment and then they can forword my case For insurance as i have terminated from my Job, i paid Amount just after 4 days of promise.Mr Hakin Called me during this time and i told him that i m going to Pay but he told me no need bcoz we are going to Police case against u.I inform hakim that i paid so why u are putting me in trouble.
I Paid 25 Jul and i think he put case in 27 Jul.It is really not fair..
Hakim is trying to Scoring front of Bank Management, i m putting his complaint in front of management and i need possible help from u, Beleive me i want to pay but atleast give me time to find out job.
People like hakim are strange for the Bank Reputation, i will not excuse him if i will be in trouble..
Plz help me...
Shahzad Sarwar Butt
[protected]

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Dear icici credit card costomer care, my name is Divyendu kumar my date of birth is[protected] my employee id is 19444.i am working in religare insurance broking co ltd.
i am applying credit card 2 weeks ago but nothing happend with my application.

Aug 14, 2020

Complaint marked as Resolved

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Hi,
I was holding a credit card [protected], which unfortunately lost in Dec.06.I requested to settle my a/c at last, got it settled in April'08 against the payment of 37000/-, letter no.icicidel/vm/08-09/040422/07/rs.I paid this amount in 3 installment 5000 cash and[protected]/-),[protected]/-),[protected].All the payment got cleared on June 9th'08.I came to knw that ICICI bank had put my name on civil.com (defaulter list).on June 16th, 08. I talked Vivek in collection Dept., he asked to send the letter on amol.[protected]@icicibank.com, which bounced back. on June 20, I requested again to lodge a complain (sr[protected]in CC to remove or change the status to Payment maker.They gave me 6-7 days time. I called them again on June 27th to check the status, CC gave me a no.[protected] of gautam or deepti who will settle my a/c, i tried thousand times but it never got connected. i again called on 30th (ref.no.[protected] talked to Sakhsi, she told me she is putting this case on high priority and i can expect an answer by 4th July.I received a call on 6th July from Bombay - Abhishek ([protected].He said its done and i can apply for any other loan.On the basis of this i applied a personal loan to HDFC bank. On 18th July HDFC bank told me about my name on defauter list.I got surprised, i tried again reaching to abhishek but no response. i called CC, they don't have any TAT for this. I really need urgent help, also some confirmation from ICICI Bank.
I have received a statement from ICICI bank showing no-dues against my name but still on some websites this is not updated. I told this to HDFC bank but they are not bothered about this, they are referring to the website.

Its creating lot of problem for me, would appreciate quick reply on this.

Thank you,
Sushil Sirohi

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pankaj walia

from Chennai, Tamil Nadu

Sir, This is pankaj walia i am useing icici future card. My card no [protected].sir i have got a message from your side that i have 2000 rupes pending. but as per my knowladge. i am only useing card for vodafone bill & every month i have paid the amount. so plz let me know about the rest of the pay ment.
pankaj walia
[protected]

Birendra k mishra

from Mumbai, Maharashtra

Sir,
I Birendra k Mishra Credit Card No- [protected] Bank account No[protected], my ch no 646346 was deposited in bank on 02 Apr 2009 but your staff did not drawn money from the bank in time and i received SMS from you on 06 Apr 09.Stating that your cheque has been returned due to insufficient balance in my account, please arrange to pay your bill through cash. But the statement of your bank states that my balence as on 02 Apr 09 was 15108.57 statement dated/printed on 23 Apr 09. Statement detail are given bellow from 02 Apr 09 to 22 Apr 09.I deposited my next cheque in your bank ch no- 646347on 08 Apr 09 and amount was deduced Rs- 5685.64 on 09 Apr 09. for your notification the statement printed on 16 Apr 09 states that on cheque paiyment recevied dated on02 Apr 09 therafter on 05 Apr 09 it stated cheque returned.
due to the the cheque no 646346 i was being charged various amount in every month.
it is further requested that my issues to be solved immideately
Thanking you

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Hi,

I am Amit I just would like to inform that some one has used my checkbook and xerox paper for personal loan i dont know when they was took a loan from ICICI but i have recv a calls from bank that your emi has due you havent pay any emi i dont know what is happening here i need a resolution that why it was happen with me ????i need a resolution that what can i do in that case??????????????

PLS SEND ME A MAIL AT [protected]@aol.in

Aug 14, 2020

Complaint marked as Resolved

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mahesh shahaji agawane

from Surat, Gujarat

i paid payment to an person but he is froud,
i say to icici representive and his response is is very horour

thats mean icici bank is not well this is hell

alert

from Delhi, Delhi

Very True Amit. ICICI has cheated thousands of customer. ICICI is a fraud. I request all the reader please be careful with ICICI. Do not apply for any credit card. Do not try big transactions through ICICI online system. They have various agents. Through them they create face credit cards, and all the illegal things. Finally, they threat you in call.

But, Amit you can go to Rohini, Sector 8, branch.

Farhan786

from Hyderabad, Telangana

I agree with all of you that ICICI BANK is a fraud bank. They want money, money and money by sucking the blood of their customers. They are legalized thieves. Their employees are not less than that. They are all illiterate . People wait long time in ques but their employees at counters are busy in selling insurance. I wish and will be happy if the bank turns bankrupt or insolvent. I'll distribute sweets it that happens.

I REQUEST PEOPLE HERE TO TELL YOUR FRIENDS AND RELATIVES TO CLOSE THEIR ICICI BANK ACCOUNT. Discussing here or on any forum and blog is not the solution. Lets start asking people to close their ICICI Bank accounts and that will be correct way to teach a lesson to them.

Deepak Kanojia

from Delhi, Delhi

I am totally agree ICICI bank is fraud bank. they not responsible.

Dhasa

I created an salary account in ICICI with minimum balance is zero. but they converted the account as a normal account and they charged Rs.800 without any pre information.three month i didn't get the salary in that account when i changed the company.

manoj mehra

from Noida, Uttar Pradesh

ICICI the great fraud bank of india.Its a shame bank of india.I too had many bad experience with this bank.This bank can deduct money from any account at anytime.One of the secret of icici bank even RBI does not know is this. ICICI bank collectes money from its employees and pays to RBI for the fake notes that transfereed in banking system, means if any fake notes deposited by large customers to to the bank, this money goes to RBI, if any fakes found in bundle, this money is collected form each employee of the branch. This information is known to chanda kochhar also, but she does nothing. This culture is preblant particularly in Delhi/NCR regions.And our RBI is so blind to detect this too...sounds unbeliebeable...but its TRUE

Ajit

from Noida, Uttar Pradesh

I too agree with you guys... ICICI is a total FRAUD!

When I have enrolled for Auto-debit of my Credit card bill payment from my account, these had some system issue or something, they couldn't auto debit on the bill due date.. They have debited the bill amount from my account after the due date and have charged late payment fee!!!

I had to fight with them to convince them on it.. SO shameless...

And, Once my purchases were exceeding the available credit limit... Without any warning or notification, they simply charged 600 Rs as Overlimit charge.. and a service tax above that...

This is not banking.. Hope they file bankruptcy one day... FRAUDS under section 420.

Kinjal

from Delhi, Delhi

Dear Amir and others,

A loan cannot be availed based only on the documents mentioned by amit. Instead Amit should be responsible for his cheque book and his documents.

We as a customer or an individual make a mistake and expect a reputed bank to suffer, it not correct? Before blaming someone please correct your mistakes??

I have and had good experience with the bank and its way of working.

manny1984

from Hyderabad, Telangana

worst customer service+ICIC bank Begumpet
Hello everyone,
Any one know how ICICI bank works. if you want to open any saving account any bank it will be take max 5 days..but in ICICI bank it will take min 15 days if you submit all documents if not it might take min 30 days.. it my personal experience with ICICI bank (Hyderabad - Begumpet ).. i submited my docments on 5-April 2010.. My next post will tell name of excative and phone no.. i am want to wait more 3 days. then i will come back..name.

One of the world most slow bank its a ICICI bank (Hyderabad - Begumpet ) (they are not working only they are makeing fools with using ADS. ex : TV
ADS, banner ads ets.

thanks every one..

pawan1985

from Hyderabad, Telangana

To all,

The customer care service in icici bank is best among all bank...

try it you ll find difference...

Rgd
Pawan

djvenky

from Kolkata, West Bengal

icici bank is the biggest fraud bank in the whole world. If you have a Icici credit card with credit limit of Rs 20000, can you guess what will be the total amount due in 6 months if you missed your minimum payments due to whatever problems Guess Rs. 41000. Shocked. I havent seen even roadside moneylenders charge so much Interest . JAGO RBI JAGO . All icici bank executives are cheats and liars. They are trained like that. Their only aim is to loot money . I would request the Government to Cancel their banking license.

Ram003

from Delhi, Delhi

Do u have any idea how bank works how can you assume the bank is fraud...first you somehow manage to get credit cards then knowingly use it for your needs considering it as a BAAP KA MAAL and dont pay the dues on stipulated date. And later you will creep that you are cheated.. Have you ever bothered to go through MITC (most important terms and conditions letter)...soye hue grahako pehle khud jaago phir RBI ko jagana ...Totally disagree with the comments mentioned above against any bank...

selvaraji

from Mumbai, Maharashtra

Jan 25, 2011

i am having an acount in ICICI Bank they have freezed my acount with my money of Rs 5000 and they are not giving money to me, They are telling your acount is freezed, you cannot withdrawl money from your acount, so i am telling ICICI is a Fraud Bank

S.Ganesh Ram

from Coimbatore, Tamil Nadu

Mar 6, 2011

Yes ICICI is a fraud bank. They deploy rowdies for all collection jobs.

mohanrajpondy

from Ernakulam, Kerala

Mar 15, 2011

Hi,

I am S.Mohanraj working in a private sector, I have salary account in ICICI Bank at Indira Gandhi Square branch, Pondicherry, Account No is[protected].

On 21st Dec 2010, ICICI Bank has been laundried my amount of Rs 55000/-.
When I enquired the bank they replied that my savings account has been hacked by some one & the above said amout has been stolen from my account, ICICI bank given me the complaint no of registration said SR[protected] & Letter saying to lodge the complaint in local police station (or) To Cyber crime.

How it is possible the account balance will known to the customer & the bank person only.If I dint withdraw the bank person only able to withdraw from my account.

I went to the police station to lodge a complaint but the local police station did not agree to take the complaint, I went to CBCID police they said to go to SP office for complaint.

ICICI are cheating all the customers.

leovinci

from Bengaluru, Karnataka

Mar 28, 2011

The Truth

The bank really sucks in all department!

We have to get away from them and get them out one way or another.

nithi1234

from Kavali, Andhra Pradesh

Jan 16, 2012

hi

i have got shortlisted for po program. is it safe to join the bank or not please anyone suggest me...
pleaseeeeeeeeeeeeeeeeeeeeee

sunil10

from Mumbai, Maharashtra

Mar 29, 2012

ICICI Bank is doing lot of frauds no any government is doing something for this they dis froud with me they debited my PF Money without confirming me I rare not returning to me I am helpless for this wondering consumer court and banking ombudsment but nothing is happening is there anybody to help me.

sunil10

from Mumbai, Maharashtra

Mar 29, 2012

I REQUEST PEOPLE HERE TO TELL YOUR FRIENDS AND RELATIVES TO CLOSE THEIR ICICI BANK ACCOUNT. Discussing here or on any forum and blog is not the solution. Lets start asking people to close their ICICI Bank accounts and that will be correct way to teach a lesson to them.

Icicisuckers

Jun 4, 2014

I've been defrauded by ICICI bank and I am in USA.

diksha7694

from Hyderabad, Telangana

Sep 16, 2018

Hi,

I am completely agree with all of you guys, Someone transferred amount Rs.70k from my account without OTP, But still these people are not taking responsibility for this loss.

Disgusting ICICI team. Such a fraud bank.

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i have change my residance so please change my billing & residantal address.
new address: b/3, neelkanth avenue,
opp, maniba school, krishnanagar,
ahmedabad.

Aug 14, 2020

Complaint marked as Resolved

View replies

Roopa R

Credit Card — I need to change the billing address

I have put on in Bangalore, I need to change the Billing address of my card... Could any one guide me what I need to do ?
or could you suggest once contact number from Bangalore or toll free number where I could reach one of the phone banking officers.

sridharvaradareddy

from Bengaluru, Karnataka

Credit Card Statement — change of address

sir i have changed my postal address so please send me my credit card statement for bellow mentioned address

shridhar varada reddy
199, 6th main, maruthinagar 2nd stage,
Near G.R kalyanamantappa,
bhadrappa layout
nagashetty halli
bangalore-560094
phone [protected]

AMAL DATTA

from Bengaluru, Karnataka

I have change my residance, so please my billing and residantal address.

New Address: AMAL DATTA
C/O. SRI S. K. BISWAS
R/D-2, ARMSTRONG AVENUE, BIDHAN NAGAR,
DURGAPUR - 713121

rsmistry

from Ahmedabad, Gujarat

Credit Card — Due to change of Address

Due to change of address, Yet I have not get Last and new Statement On my New Address.My request No.[protected] Dt 02-09-08with Mr Sunil So I can not pay Rs- 497=00 in this regard I talk one of calling Representive as per intruction I pay Rs.1000=00 on dated 19-09-08. I also request for due Statement to calling rep-But he manage by Mail not send in Paper. I saw the charge are as under[protected][protected]Finance charge[protected].[protected][protected]----service charge[protected].[protected][protected]---Late Payment charge---400.[protected][protected]---Service/cess charge----049.[protected][protected]---Over lime fee[protected].[protected][protected]---Service tax/Cess[protected].[protected][protected]---- These are undue charges to me though iam regularly pay my Dues as per due date in every statement Period. Pl Kindly reverse my all charges . So i can pay other dues in time My next duedate is[protected] .these happen only due tothe change of Adderess. pl kindly lookin to the matter and mail or reply as early as possible.

Rajesh Singh

from Mumbai, Maharashtra

Dut to my transfer my address is change but still in my Credit card profile it is old one, please change it as soon as possible. Through my Icici Bank account.

rebba suresh

from Pune, Maharashtra

change for credit card address
my card no:[protected]
my name is Rebba Suresh

Old Address:
Merritronix Private Limited
C-22, Electronix Complex
Kushaiguda
Hyderabad - 500 002

New Address:
SPANDANA SPOORTHY FINANCIAL LIMITED
Near Golden Tubaco Company
Mangal das Nagar
GUNTUR.

please Request for My Card Statement Supply for New Address

Thanking You Sir

sandip mukherjee

from Bengaluru, Karnataka

Credit Card — credit card- change of address

DEAR SIR,

YOU HAVE DESPATCH MY NEW CREDIT CARD ON MY PREVIOUS OFFICE ADDRESS THAT IS
M/S GRENWAYS SHIPPING AGENCIES PVT LTD
11A, RAWDON STREET, KOLKATA- 700017.
BUT THIS IS YOUR IMFORMATION THAT I LEFT THE ABOVE OFFICE IN THE MONTH OF JULY .
THIS IS OUR REQUEST TO YOU THAT PLEASE INSTRUCT YOUR EXPRESS COURIER TO DELIVER THESAID CREDIT CARDS IN FOLLWING ADDRESS :
M/S MELROSE SIPPING AGENCIES PVT LTD
46/31/1, GARIHAT ROAD, KOLKATA - 700019
PH NO.[protected]/7704
REGARDS
SANDIP MUKHERJEE

n.vijayan

from Pune, Maharashtra

i want to change my address

n.vijayan

from Pune, Maharashtra

I have change my residance, so please my billing and residantal address.

New Address: N.VIJAYAN
54, OM SHAKTHI NAGAR,
RAMANATHAPURAM,
COIMBATORE-641045.

hi,
Due to my transfer my address is change but still in my Credit card and SB account profile it is old one, please change it as soon as possible. Through my Icici Bank account.

change for credit card address and SB account.

my card no:[protected]
SB a/c no:[protected]

my name is N.Vijayan

Old Address:
23/3, ramalingajothi nagar, 5th street,
ramanathapuram,
coimbatore-641045

New Address:
54, om shakthi nagar,
ramanathapuram,
coimbatore-641045

please Request for My Card and SB account Statement Supply for New Address

Thanking You Sir

GADDAM LAKSHMI NARAYANA BABU

from Bengaluru, Karnataka

hi this is lakshmi narayana babu change of address

old address
119, 3rd main, 8th 'd' cross, venkata pura, near green view hospital
bangalore-560034

new address
243/95, 3rd main, 8th cross,
near eswari tailors,
venkata pura, koramangala post,
bangalore-560034

sanjaykumar babubhai patel

from Dhamtari, Chhattisgarh

ICICI Bank Credit Cards — change of address

To
ICICI bank credit card section

Sub: CHANGE OF ADDRESS
Dear sir

Please not my correct address is as under

SANJAYKUMAR BABUBHAI PATEL
"SHRIJI" NEAR NEW RAHUL HOSPITAL
OPP MADHURAM APPARTMENT
N K N Road, NADIAD-387001, GUJARAT, INDIA

SANJEEV KUMAR MISHRA

from Chennai, Tamil Nadu

ICICI Bank Credit Card — change of address

Dear sir,
my credit card no is [protected].of icici bank my address was S-242/B school block shakarpur . but now it has been changed New address is :- S -136, SCHOOL BLOCK SHAKARPUR DELHI-92. you are requested to kindly updated my address & send the statement on current address.

thanks& regards
sanjeev mishra
m-[protected].

SIVARAMA KRISHNA.V

from Bengaluru, Karnataka

CHANGE OF ADDRESS TO MY CREDIT CARD.

NOTE THE FOLLOWING CHANGED ADDRESS;

V.SIVA RAMA KRISHNA
BRANCH MANAGER, APSFC
N.R. PET, ELURU 534 006
W.G (DT), A.P
PHONE; [protected]

pankajkumar ambalal patel

from Ahmedabad, Gujarat

pankajakumar ambalal patel
my credit card no-[protected]
ashvinbhai a patel commerce college
s.k.patel.bulding-2nd/floor
kadi kaumps
gh-6-road, 6-circle, sect-23
gandhinagar-38202
time-7.30/am to 1.00 pm

monthly statement is above office address and in comment to above office address. not to my home adress and not to phone. and my moibble no is [protected] is any comment.

pankajkumar ambalal patel

from Ahmedabad, Gujarat

shilpa chandrakant dhuri

from Mumbai, Maharashtra

I want to change my credit card statement address:-

New Address: D-204, Sejal park, sant mirabai road, ghartanpada no.2, Dahisar (E), Mumbai-400068, please change it as soon as possible.

P.L.SUBRAMANIAN

from Mumbai, Maharashtra

ICICI BANK PREFERRED CREDIT CARD — Card Mutilated

Mycredit card No.[protected] (valid thru 02/10) is mutilated i.e. pasting on the reverse of the card has come out. Please supply a new card.

CHITTURI RAJINIKANTH

from Vansada, Gujarat

i have already canceled my icici prudential life insuranace policy of on my credut card on 26/12/2008 but still again debiting amount in my credit card on every month pls conform & every month on 19th dated ur debting, same jan month & feb month

Thanks & regards

CH.RAJINIKANTH
Mobile-[protected]
HYDEARABD

B N Sathish

from Chennai, Tamil Nadu

Credit Card — Credit Card Billing

Hello,

I do not hold or use any Credit card from SBI.

I am receiving a statement of account with account number as [protected]

I am not sure what is happening at your end.

Sathish

Md Zahid Eqbal

from Dhoraji, Gujarat

Dear sirmam

I md zahid eqbal has change my mailing address, so please update it to old one and send all related documents to my new address.
Md. Zahid eqbal
S/o: Late Md. Eqbal
Moh: Kohna Sarai, Kanta Par
P.O: Bihar Sharif
Distt: Nalanda
PIN 803101
ph.no.:[protected], [protected]

For this I ll grestful to you.

P.Raja

from Madurai, Tamil Nadu

requesting change of address for personal loans and accounts

loan a/c no lpche[protected]

a/c no[protected]

new address is below

no16/14, kosu mani street, padmanaban nagar, choolaimedu, chennai600 094.

kindly accept my request and send statements thereof.

Vijaya Julaha

from Mumbai, Maharashtra

Dear Sir/Madam,
I had applied for the ICICI Bank Credit Card few months back and from my side all the relevant required details were provided to the Bank. The Bank had issued the Credit Card against my name and had offered me an insurance policy from there sister concern companies ICICI Prudential which I had rejected to accept. But they had issued that policy in my name inspite of any type of approval from my side.
After that neither the Card nor the Policy Paper was delivered to me so that they can be cancelled from my side. I had put one written complaint regarding this to cancel both the card and the Insurance Policy and the ICICI Bank had replied me in written that the Card has been cancelled since it remains undelivered to me.
Now, after few months they have linked that Card Payment to my Saving A/c and have deducted those charges alongwith the many other charges like Late Payment, Interest Charges etc. without any prior intimation to me. I had put many service requests regarding this but now they are not responding to any of my request. I am quite mentally harrassed by the way Bank is behaving.
I request you to kindly look into the matter and help me out of this problem.

Regards,
Vijaya Julaha

Pallikkulathil Gopalakrishnan

from Bengaluru, Karnataka

Credit Card — change of address for despatch of card

Please note my change of address and send credit card immediately.

P Gopalakrishnan
No 11, 2nd Cross,
ANKAREDDY LAYOUT
P.W.D. Road,
B. NARAYANAPURA
DOORVANI NAGAR
BANGALORE 560016

Nazia Sayeed

from Pune, Maharashtra

Dear Miss Julaha,

Kindly write to us at [protected]@icicibank.com with ‘Customer Service issue – credit card’ as the subject line. Request you to provide your full name and contact details.

We will be happy to help you.

Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

P K VERMA

from Bengaluru, Karnataka

ICICI BANK PREFERRED CREDIT CARD — CHANGE IN MAILING ADDRESS

Credit Card No. [protected] of P.K. Verma
My address changed pl. arrange to mail me card statements on following address

P.K. VERMA
B-8, FORTUNE PARK,
E-8 EXTENSION,
GULMOHAR COLONY,
BHOPAL - 462016

Mrs Kanwaljeet kaur Bajwa

from Nagpur, Maharashtra

my credit card issued to me during 2004 and its validity expired in mar 2009 . my new credit card not yet received by me, inspite of many times approaching customer help line and in person complaining to bank. change of address was updated three/four times, unable to avail fasilities .like air ticketing etc
even new pin for my a t m debit card not received since last two months though s m s sent sr no[protected]on 18 may that pin despatched through FIRST FLIGHT courier to be receivedin 7 days yet not tracable kindly arrange to send credit card as well pin for atm debit card
thanks

Rajesh P Rajput

from Hyderabad, Telangana

change for credit card address
my card no: [protected]
my name is Rajesh P Rajput

Old Address:
iSmart Global Private Limited
Plot No-7, Malhotra House
Krishnalal Marwah Road, off Saki Vihar Road
Andheri, Mumbai - 400 072

New Address:
Virgin Mobile India Pvt Ltd
Shaikh Ali Chambers
opp Race Course, Keshavrao Khade Marg
Mahalaxmi, Mumbai - 400 034

please Request for My Card Statement Supply for New Address and also email to me my email id : [protected]@yahoo.co.in pls replay to me ASAP..

Thanking You Sir

Sushant Sudula

from Bengaluru, Karnataka

ICICI Bank — ICICI Bank - ICICI bank credit card

Dear Sir,

I had taken a credit card from ICICI two years ago and then after a couple of months I had been transferd to Hyderabad. I had made a payment for the card before itself ,it has been quite sometime now. But nowI CICI has called me and inform me that they will take legal action against me. I have repaid back 43 thousand now and I am out of money and all I need is more time to arrange for the remaining amount. Can you please help me with this

ICICI Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Hi, we're from ICICI and are sorry to hear about the trouble. If you can email us your phone and email contact details at [protected]@icicibank.com, we'll call you and work to address your issues. Warm regards.

DIPTENDU DUTTA

from Kolkata, West Bengal

ICICI Bank Credit Card — Credit card payment

Hi Sir ,
its urgently for your notice , my ICICi Bank account Diptendu Dutta ,[protected] has an amount 4,624.62 but unfortunately it shows -21,628.88 , by the credit card lean and settlement dpartment . Though I have also consulted with customer care they have told me the credit card department done this job and consulted with the Siliguri Branch credit card represantative over my due payment of ICICI credit card with the credit card department and issue a cheque to them which will be cleared on 12october , with the Rs 8000. and also made a settlement to clear the dues . But they dont have replied to mail and calls etc. Pls help me solve this problem

Govind Dhondiram Parte

from Chennai, Tamil Nadu

Respected Sir,

I have change my billing address. My new billing & residential address is Om Shanti Co-op, Housing Society Ltd., Building No.53, Room No.205, MHADA Colony, Behind Bus Depot, Mulund (East), Mumbai-400 081. My card no is [protected].

Kindly change my address in your record. And henceforth communicate on above mentioned address.

Thanks & regards,
Govind D Parte.

MANOJ KUMAR JHA

from Ranchi, Jharkhand

ICICI Bank Credit Cards — Bill

Dear Sir,
I have paid all dues on time by dropping Cheque in drop box at the time of art of living card.Switching over from art of living card by ICICI Bank late payment,service tax,interest charges and service tax bill is continueosly.Total amount due Rs 3531.93 in the month of June 20 bill has come.I have paid all bill in which i have used credit card except late payment,service tax,interest charges and service tax .
Although I want to settlement and closed the credit card at the earliest.
MANOJ KUMAR JHA,CARD NO.[protected]

Velappa Nair

from Mumbai, Maharashtra

Credit Card — Billing Address

My Credit No.[protected]

Iam not getting the credit card bills since it goes to office adress

So I request you to send the Bills to my residence adress or by email as given below
to enable me to make the payment in time.

M.Velappa Nair
Flat No. 6 Bldg No. 6
Shalibhadra Nagar
B P Cross Road Bhayander East
Thane - 401.105
E-Mail : [protected]@rediffmail.com
Mob: [protected]

Regards
M.V.Nair

g.rama krishna varma

from Hyderabad, Telangana

i want to change my residence address
mycard no:[protected]
my a/c no :[protected]

my new address:-
g, rama krishna varma
plot no:191
house no:16-3-12.
vasanth nagar,
kukatpally,
hyderabad.

please make it fast ...
thank you
g.r.k.varma

rishi23

from Mumbai, Maharashtra

ICICI Bank Credit Card — payment

Dear Sir,
I had ICICI bank credit card no. Because of recession i have lost my job in month of Feb. 2009.So i had called to ICICI bank customer care centre to close my credit card for settelment of card due to no job & Allow to pay out standing amount in six Emi system, my out standing amt was 18000/-
But bank was not ready to settelment, Now amt is 35000/- I have copy of email from march to uptill date of bank reply to not ready to do this. Also ICICI bank representive Mr. sachin, called me for settalment in 9100/- according to him first i will have to pay five thousand rupees, then he will bring settelment letter fron bank then reamining amt Rs, 4100/- need to pay. I done this but after received 5000/- he never picked my phone for further process of settelmnt. That means he chitted me, I also wright about this to bank but no one come forward to check. And in month of Dec.09, I have received letter of bank of Lok Nyayalay for settelment, I went there but they are not ready to settelmrnt in six emi now they told me to pay outstanding amt of 18000/- together. I am ready to pay 18000/- but only in Six EMI due to no Job
Please Help me out from this matter as earliest.

Thanks & Regards
Prashant Malgaonkar
[protected]

ICICI Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Prashant,

We're sorry to hear about your experience.
We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team

Deepak

Hello guys,
This is merely a compliant lodging site, Please do not share your account details here.
Giving your change request here does not mean that icici bank will accept your request and update the demanded details by any chance this is not the official site of icici bank .

Be aware to share your account details on any site otherwise you will be in a big mess.

Please do not take it personally.

Thanks

Mithilesh

from Chennai, Tamil Nadu

plz send bill of shakti card no:-[protected]
also send how to pay in instalment
phone no-[protected]

mrs.deepika d pardiwalla

from Mumbai, Maharashtra

ICICIBK — CREDIT CARD CHANGE OF ADDRESS

i have icicibk buisness credit card.my residence adress is change.since sep.2009 calling on customer care service nobody responding.since sep 2009 i never recived any statement.my details :mrs.deepika d. pardiwalla,sheetal star,add.bldg.no.14/16,ro.no.402,fourth fl. vanka mohalla,chirabazar,mumbai 400002.this is my new add.my previous add. parishram ,fifth fl.,room no.502,s.palekar marg ,chirabazar ,mumbai 400002 try to solve my problem.to solve my problem i visit marinelines br. & Andheri br.myself 53 years old lady.so haressment,so please solve my problem.any quary send me mail [protected]@yahoo.co.in

vikas shah

from Mumbai, Maharashtra

iciic credit card — inter late fee chg

Manish N Shah
plase see below how they are chg only dipsue of 1074 he chg 50000
st date Op Pur Int late fin s tax pay cl bal

19/12/2007 23074.00 30707 1523.47 188.30 22000.00 33492.77
19/01/2008 33492.77 10328 885.29 109.42 31781 13034.48
19/02/2008 13034.48 22928 926.52 350 157.78 0 37396.78
19/03/2008 37396.78 29985 1242.42 153.56 33256 35521.76
19/04/2008 35521.76 26205 1455.66 179.92 29985 33377.34
19/05/2008 33377.34 23874 1193.1 147.47 26205 32386.91
17/06/2008 32386.91 28669 1419.98 175.51 23874 38777.40
17/07/2008 38777.40 13169 1296.03 160.19 28669 24733.62
17/08/2008 24733.62 21761 999.83 123.58 13169 34449.03
17/09/2008 34449.03 37120 1336.92 165.24 21761 51310.19
17/10/2008 51310.19 13049 1437 -1336.92 -165.24 177.61 37120 27351.64
17/11/2008 27351.64 33843 1298.44 160.49 13049 49604.57
17/12/2008 49604.57 5503 1315.7 162.62 33843 22742.89
17/01/2009 22742.89 30350 1302.34 160.97 5503 49053.2
17/02/2009 49053.20 10856 1482.22 183.2 30350 31224.62
17/03/2009 31224.62 22147 1212.4 124.88 10856 43852.9
17/04/2009 43852.90 19504 1773.77 500 234.2 22147 43717.87
17/05/2009 43717.87 14281 1544.05 159.04 19504 40197.96
17/06/2009 40197.96 16456 1529.91 157.58 14281 44060.45
17/07/2009 44060.45 23811 1616.7 166.51 16456 53198.66
17/08/2009 53198.66 4053 1602.49 165.06 23811 35208.21
17/09/2009 35208.21 12444 1315.92 135.54 4053 45050.67
17/10/2009 45050.67 10278 1475.08 151.93 12444 44511.68
17/11/2009 44511.68 14951 1743 179.53 10478 50907.21
17/12/2009 50907.21 0 1651.16 170.07 4000 48728.44
16/01/2010 48728.44 13831 2074.7 600 500 326.99 0 66061.13
16/02/2010 66061.13 0 1992.02 205.18 24582 43676.33
17/03/2010 43676.33 0 1375.71 600 203.5 45855.54
17/04/2010 45855.54 0 1599.15 600 226.51 48281.2
17/05/2010 48281.20 0 1629.58 600 229.65 50740.43
490103 43250.56 1913.08 334.76 5242.03 513177
Op Balance22000
dispute 1074
513177
INT 43250.56
Late fee 1913.08
ovre due chg 334.76
S tax 5242.03
50740.43

marwa sayed abu sereh

Apr 25, 2011

marwa sayed — thanks

I received a letter from the company on April 25 for the year 2011 and written about it, I may have won 1000.000 LE Is this real or not, please answer

sasisudhakar k

from Hosur, Tamil Nadu

May 4, 2011

have change my residance, so please my billing and residantal address.

SUDHAKAR.K

ICICI CREDIT CARD NO- [protected]

5/65H, KARUVEL NADAR STREET
AVUDAYANOOR.P.O
TENKASI.T.K
TIRUNELVELI DIST, PIN-627431
PHONE NO-[protected]

T. R. Mallikarjuna

Jul 14, 2011

I Mr. T. R. Mallikarjuna

I have changed my company Kindly send my bills to

Address:
T. R. Mallikarjuna
CEO
M/s Team United Engineers (India) Pvt. Ltd
#83, 4th Floor, Prestige Copper Arch
Infantry Road, Bangalore-560 001
Ph:[protected]

gmuralimohan

from Hyderabad, Telangana

Sep 3, 2011

have change my residance, so please my billing and residantal address

New Address: GURAJAPALLI MOHAN MURALI
S/O G.B.S.ACHARY
D.NO:1-3/24-3/2, 2ND FLOOR, BACK SIDE: LOLLAVARI STREET,
VIDYADHARAPURAM, VIJAYAWADA-520012.
CELL NO: [protected].

ICICI CREDIT CARD NO- [protected]

@MAIL: [protected]@krblindia.com

gmuralimohan

from Hyderabad, Telangana

Sep 3, 2011

have change my residance, so please my billing and residantal address

Old Address: GURAJAPALLI MOHAN MURALI
S/O G.B.S.ACHARY, C/o Srinivasa Rice Company
Kaleswararao Road, Governorpet, Vijayawada-520002.

Change of my new address as below...

New Address: GURAJAPALLI MOHAN MURALI
S/O G.B.S.ACHARY
D.NO:1-3/24-3/2, 2ND FLOOR, BACK SIDE: LOLLAVARI STREET,
VIDYADHARAPURAM, VIJAYAWADA-520012.
CELL NO: [protected]. @MAIL: [protected]@krblindia.com
ICICI CREDIT CARD NO- [protected]

SANTHARAO2002

from Bengaluru, Karnataka

Nov 6, 2011

i have change my residence, so please change my address in icici card stantements and send the bills in the new address
icici credit card no.[protected]
my new address is
DOULURI SANTHA RAO
FLAT NO.2B-104,
DIVYASHAKTI APARTMENTS
AMEERPET,
HYDERABAD-500 016
CELL NO.[protected]

bvssraju2

from Hyderabad, Telangana

Nov 28, 2011

Respected Sir,

I have change my billing address. My new billing & residential address is B-202, Vertex Pride, Behind Vijaya Bank, Nizampet Road, Kukatpally, Hyderabad-500 085.
My card no is: [protected]
Kindly change my address in your record. And henceforth communicate on above mentioned address.And send my billing statement to the above mentioned address.

Thanks & regards,
V S S R BUDDHARAJU
Cell No:[protected]

mandaltk

from Kolkata, West Bengal

Aug 13, 2012

Dear Sir

Due to superannuation from my service, I have shifted from Mumbai to my permanent residence at Kolkata. The details are as mentioned below :

Flat No. SF/3, BAITALIK
26/B BAISHNABGHATA BYE LANE
KOLKATA-700047
Mob No. 91-[protected]

Please update the record and send the statement through my e-mail as recorded earlier.

Thanking you.

TAPAN KUMAR MANDAL
ICICI CREDIT CARD NO. [protected]

Date : 13.08.2012

devendra.jhala

from Abu Road, Rajasthan

Aug 22, 2012

hi,

I have Changed my address, so i want it to be changed in my credit card as soon as possible. through my ICICI Bank SB account.

my card no:[protected]

SB a/c no:[protected]

my name is Devendra Singh Jhala

Old Address:
7/1, "Vaibhav Villa" Alkapuri,
Ambamata,
Udaipur-313001

New Address: Devendra Singh Jhala
Flat no.306, "The Orbit Kanishka Apartment" Plot no.1, Bhan Bagh, New Fatehpura,
Opp. Union Bank of India,
Udaipur (Rajasthan)-313001.

Please send my Credit Card Statement Supply on New Address.

Thanking You Sir

B.SOUNDARAJAN

Oct 27, 2012

have change my residence, so please my billing and resident address.

ICICI CREDIT CARD NO- [protected]

B. SOUNDARAJAN
NO 6 VELLALAR STREET
VILLIANUR
PONDYCHERRY 605 110
PHONE : [protected]

suruli

from Mumbai, Maharashtra

Nov 23, 2012

have change my residance, so please my billing and residantal address AND EMAIL ID.

GURUSAMYNADARSURULIMURUGAN

ICICI CREDIT CARD NO-[protected]

9/295, MOTTAIAN KADU,
KARAIPUDUR
ARULPURAM POST
TIRUPUR, PIN-641605
PHONE NO-[protected]
EMAIL ID: [protected]@gmail.com

THANKINGYOU

Arif J. Shaikh

from Mumbai, Maharashtra

Dec 19, 2012

I want to change my credit card statement address.

Arif J. Shaikh

ICICI CREDIT CARD NO- [protected]

783/53, BHAGWANDAS CHAWL,
BHAWANI PETH, OPPOSITE TO NISHAT THEATER.
PUNE-411042
PHONE NO-[protected]

suniljkulkarni

from Pune, Maharashtra

Jan 8, 2013

I have changed my residence from 193, shukrwar peth, buld. no 3, flat no 13 BARVE WADA, PUNE 411002

My new address is as follows.

Sunil J. Kulkarni
C/O/- Savni S. Kulkarni
301, Gulmohar Apartment
Madhuban Society, Karve Nager
PUNE - 411052
Credit Card No - [protected]

sunilkulkarni

from Pune, Maharashtra

Jan 9, 2013

My self S.J. KULKARNI, holding ICICI CREDIT CARD NO-[protected].
I need to change my billing address as follows.

S.J.KULKARNI
C/O Savni S. Kukarni
Gulmohar Apartments
Madhuban Society
Karve Nager, Pune- 411052

veera42

from Mumbai, Maharashtra

Feb 21, 2013

Dear sir,
PL change the mailing address to Flat 2TC, BLOCK-2 JAIN NAKSATRA, UNION ROAD, CHINNA NOLUMBUR, MADURAVOIL,
CHENNAI-95, PIN 600095
FROM 3A, MAHALAKSHMI FLATS, 6/37, JOTHI RAMALINGAM St, WEST MAMBALAM CHENNAI-33
Card no/- [protected]
Mobile NO/-[protected]
P.VEERAMANI

abbasvtps

from Delhi, Delhi

May 6, 2013

I want to change my credit card statement address:-

New Address: M.M.Abbas Hussain, Flat No. 405, D- Block, C&T Towers, Behind High School, Gollapudi - 521225, Vijayawada, Krishna Dt, Andhrapradesh.

Old Address: M.M.Abbas Hussain, Qr.No.AE-7, A- Colony, VTPS, Ibrahimaptnam - 521245, Vijayawada, Krishna Dt, Andhrapradesh.

please change it as soon as possible.

sweesanj

from Surat, Gujarat

May 9, 2013

Sir,
I am using credit cards No. [protected] issued by ICICI Bank Ltd..
i shifted to new adderss
Sweety S. Jariwala
13/A, 104, Maruti
Bhaktidharm Township,
Palanpur Jakatnaka, Canal Road,
Palanpur,
Surat - 395005
Ph (M[protected]

therefore, request you to update the change of address and all further correspondences may be made to the new address and also by email

sarat3572

from Hyderabad, Telangana

Jun 11, 2013

change for credit card address
my card no: [protected]
my name is Sarat Babu

New Address:
V.Sarat babu,
vmc systems ltd,
#6-3-879/B, 2nd Floor, Greenland,
Begumpet-500016.
Hyderabad.

please Request for My Card Statement Supply for New Address and also email to me my email id : [protected]@yahoo pls replay to me ..

Thanking You Sir

vikas chandanshive

from Chennai, Tamil Nadu

Jul 17, 2013

DEAR SIR/MADAM,

MY RESIDENT/MAILING/BILLING ADDRESS CHANGED

PLEASE UPDATE ON TOP PRIORITY

OLD ADDRESS: H.NO.122, SECTOR 12A, PANCHKULA, HARYANA-134109

NEW ADDRESS :H.NO.545, FIRST FLOOR, SECTOR 11, PANCHKULA, HARYANA-134109

ICICI CREDIT CARD NUMBER: [protected]

REGARDS,

VIKAS CHANDANSHIVE
[protected]

vikas chandanshive

from Chennai, Tamil Nadu

Jul 17, 2013

DEAR SIR/MADAM,

MY ICICI CREDIT CARD PIN NOT RECEIVED YET, PLEASE SEND ON TOP PRIORITY.

ADDRESS GIVEN BELOW:

H.NO.545, FIRST FLOOR, SECTOR 11, PANCHKULA, HARYANA-134109

MY STATEMENT CAN'T OPEN AS PER INSTRUCTION GIVEN FOR PASSWORD, CHECK AND SEND THE PASSWORD ON E-MAIL

ADDRESS : [protected]@glenmarkpharma.com

ICICI CREDIT CARD NUMBER: [protected]

REGARDS,

VIKAS CHANDANSHIVE
[protected]

vikas chandanshive

from Chennai, Tamil Nadu

Jul 17, 2013

DEAR SIR/MADAM,

MY ICICI BANK ACCOUNT NO. IS[protected], PLEASE SEND PIN AND PASSWORD FOR NET-BANKING ON TOP PRIORITY.

ADDRESS GIVEN BELOW:

H.NO.545, FIRST FLOOR, SECTOR 11, PANCHKULA, HARYANA-134109

SEND THE PIN AND PASSWORD ON E-MAIL ADDRESS ALSO.

E-MAIL ADDRESS : [protected]@rediffmail.com

REGARDS,

VIKAS CHANDANSHIVE
[protected]

m kasisha

from Palghat, Kerala

Oct 22, 2013

i have change my residence address so please change my billing to my residential address.

My Credit Card no:[protected]

My Old Address:
No.111/76 Iyya Street,
Chintadripet,
Chennai - 600 002.

Henceforth my mailing address should be directed to the following Address:

No.3/3 Aadiyappa Street,
Chintadripet,
Chennai - 600 002.
further details transation & statement can be sent to Mobile No:[protected] Email id:m.[protected]@gmail.com

subramanian viswanathan

from Chennai, Tamil Nadu

May 20, 2014

credit card billing department

SUB ; ADDRESS CHANGE - CREDIT CARD NO [protected] - S VISWANATHAN
FROM: NO 103, 7TH CROSS STREET, MAHALAKHMI NAGAR, FLAT NO A ADAMBAKKAM CHENNAI 600088
TO : NO 36/21, NEW COLONY 8TH STREET EXTENSION, G2, SRIVATSAM APARTMENTS, GROUND FLOOR
ADAMBAKKAM, CHENNAI 600088

KINDLY UPDATE IN YOUR RECORDS AND SEND ME THE CREDIT CARD STATEMENT TO THE ABOVE NEW ADDRESS WITH IMMEDIATE EFFECT.

THANKS AND REGARDS
S VISWANATHAN

soundarnarayanan

from Mumbai, Maharashtra

Jun 22, 2014

Change for credit card address
my card no:[protected]
my name is Soundar N

Old Address:
No 17 D Ragavendra colony
Chinmaya Nagar
Chennai 60092

New Address:
Plot no 49, Door no 34,
Sri Devi Nagar,
Alapakkam
Chennai-600116

please Request for My Card Statement Supply for New Address

Thanking You Sir

billing address change - Comment #2017096 - Image #0

ICICI Coral Cards

from Delhi, Delhi

Jun 22, 2014

Dear Sir,
Please provide us your contact number so we can resolve ur issue.

Regards,
ICICI Credit Card
Department Mumbai

asiya khan

from Delhi, Delhi

Nov 11, 2014

sir i m asiya khan my credit card not work plz my help update my mobile no and email id

asiya khan

from Delhi, Delhi

Nov 11, 2014

sir i m asiya khan my credit card not work plz my help and update my mobile no and email id new mobile no[protected] email id old [protected]@yahoo.com and new asiyakhan786.[protected]@gmail.com plz urget update and activate my card. my id my photo

thank

asiya khan

billing address change - Comment #2080886 - Image #0

sriniovas

from Hyderabad, Telangana

Nov 18, 2014

CHINTALA SRINIVAS

my credit card no-[protected]

THIS IS MY OLD ADDRESS.DOOR NO.49-36-30/1, NGGO'S COLONY, AKKAYYAPALEM, VISAKHAPATNAM-530016.

PLZ CHENGE MY ADDRESS TO THIS ADDRESS.DOOR NO.45-57-11/1/7, FLAT NO.7, SURYA RESIDENCY, NARASIMHANAGAR,
NEAR PARK, VISAKHAPATNAM-530024, AP, INDIA.

so plz send monthly statement is above address and in comment to above address. my moible no is [protected] is any comment.

sriniovas

from Hyderabad, Telangana

Nov 18, 2014

MY CARD NUMBER.[protected]

MY NAME CHINTALA SRINIVAS,

MY OLD ADDRESS.49-36-30/1, NGGOS COLONY, AKKAYYAPALEM, VISAKHAPATNAM-530016

PLZ SEND ALL MY MONTHLY STATEMENT SEND TO THIS ADDRESS

DOOR NUMBER.45-57-11/1/7, FLAT NO.7, 2ND FLOOR, SURYA RESIDENCY, NARASIMHANAGAR, NEAR PARK, VISAKHAPATNAM-530024.

PLZ SEND ANY ENQUIRES OR DOCKS ABOVE ADDRESS ONLY MY MOBILE NO.[protected]

billing address change - Comment #2082124 - Image #0

Austin Eurosolar

from Ahmedabad, Gujarat

Apr 11, 2015

Dear Sir,
I have changed my postal address so please send me my credit card statement for bellow mentioned address:
Amarish Vikramray Thakar
N-306, Naiya Apartment,
Opp.RAF Camp, Nr, RamolToll Plaza,
B/h.Vinayak Park Socirty,
Vastral RTO Road,
Ramol. Ahmedabad.-382449.
M:[protected]
Credit Card No : 4629 XXXX XXXX 4007.

billing address change - Comment #2141705 - Image #0

ubalu u

from Chennai, Tamil Nadu

May 30, 2015

Dear sir/mam

I am balu has change my mailing address, so please update it to
send all related documents to my new address.
My credit card no.[protected]
V. BALU
C/O.Ramakrishna Engineering Company
Plot No.A-1, Sipcot Industrial Park
Irungattukottai Post,
Sriperumbudur Taluk,
Kancheepuram District
PIN 602 117.
ph.no.:[protected]
E-mail: [protected]@gmail.com

Shravani P. Rane

from Mumbai, Maharashtra

Nov 17, 2015

I Pramod Sahadev Rane hereby request you to pls change my credit card billing address and address is as follows
PRAMOD SAHADEV RANE
C-10/2, New Airport Colony
Parsiwada Sahar road
Vile Parle-East
Mumbai-400099

Shravani P. Rane

from Mumbai, Maharashtra

Nov 17, 2015

manjusen

from Kolkata, West Bengal

Jan 10, 2016

I, Ms. Manju Sen, has changed the mailing address for my postage of ICICI Bank Credit Card statements
and would request you to kindly incorporate the same with immediate effect and arrange to deliver my Credit Card Accounts Statement to the following address :

MANJU SEN
294/1, N.S.C. BOSE ROAD
' CHARULATA', 2ND FLOOR
KOLKATA - 700047

Your early action will be highly appreciated.

Manju Sen

yarragorla.sreenu

from Delhi, Delhi

May 24, 2016

NOT KNOWN ABOUT THE STATUS OF CREDIT CARD APPLICATION

CREDIT CARD APPLIED ON 23 2 2015, NOT KNOW THE STATUS TILL NOW PLEASE TELL US THE STATUS, WHERE TO KNOW THAT APPLICATION DETAILS: NO: N[protected]

venkatjcv

from Bengaluru, Karnataka

May 27, 2016

two times debited

Dear sir am venkatesh my account no[protected] Trichy Cantonment branch Today am Mobile recharge No[protected] Rs 96 from i mobile Recharge not dOne but AmOUnt deBited So please reFund My amount my Contact no[protected]

mithi29

from Bengaluru, Karnataka

Jun 7, 2016

Dear sir,

I am DHANANJAYA C R, and my ICICI bank credit card no.[protected], here i would like inform you that, my correspodence address to be changed to below mentioned address for future.

DHANANJAYA C R
NO.87, 4th CROSS,
CONCORD GARDEN CITY,
R.V.COLLEGE POST,
RAJARAJESHWARI NAGAR,
BENGALURU-560059
Tel no.28603609
Mob no.[protected]

karthik.arasu

from Hyderabad, Telangana

Jun 7, 2016

i need a credit card status

APPLICATION No: S[protected]

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MY AC NO.[protected] HAS NOT YET BEEN ACTIVITED AFTER ELAPSED OF 10 DAYS. PLEASE ACTIVATE MY ACCOUNT AT EARLIEST

Aug 14, 2020

Complaint marked as Resolved

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sir,

I have Using Icici Visa Credit Card No-[protected]. I have boking railway tiket for IRCTC 15/6/08 Delhi to Gujrat.But train was canceled same day. recived a mail from from IRCTC for refund the amount of your Credit Card. But Credit Card Statement Date 28/6/08.chargebal for Raiway tiket amount Rs.365. Why we have payment this amount.

Farward the mail IRCTC amount refund by Indian Railways Catering.

Sunday, 15 June, 2008 3:06:14 PM

Dear Customer,

Thank you for using IRCTC's online rail ticket booking services.
Refund instruction for amount of Rs.359.00 towards the refund due for the cancellation of Ticket vide PNR [protected] has been issued to electronic payment gateway on 06/15/2008 03:02:10 PM. Same shall appear in your account within two to three working days. You are requested to please check with your credit card issuing banks regarding the same. We regret the delay if any, in crediting back the refunds.
We solicit your continued patronage to our services,
Warm Regards,
[protected]@irctc

Thanks & Regards
Ashok Yadav

Mobile No[protected]

Credit Card No-[protected].

Plz need action for this Mater. I hoop

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Hi
I am Muneeswaraiah working in wipro for last 1.5 years. I took home loan from ICICI bank in Jan-2007.That time my interest rate was 10.5 p.a. Due to the increase in home loan interest rates by RBI my interest rate got increased to 12% p.a.

Recently I got to know that ICIC bank is giving home loans at 11% a.p . Some of my colleagues also took the loan at 11% p.a.

I went and asked the ICICI people the same thing.why my home loan is at 12% and why for the others is 11%. They shoed me the bellow calculations
PLR(%): 12.75
Variance: -1.50
ROI(%): 11.25
They told me that when I took the loan that time the variance is 1.5 % offered for wipro.Now they are offering at 2.5%. So, those who are taking loan they will be getting at 11%.
And also they told me that if I want to change the variance to 2.5% I need to pay around Rs. 40, 000
I am not understanding why I need to pay for it.
now they are showing the following calculation for my interest rate
PLR(%): 13.5
Variance: -1.50
ROI(%): 12.00

Is this calculation is legal.
What ever I am paying is not a money?
Why the interest rate is high and why I need to pay for switching the interest rate?
Please help me in this regard.
Thank you
-Muneeswaraiah Perisetla

Aug 14, 2020

Complaint marked as Resolved

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Bikash

from Chandigarh, Chandigarh

I am on the same boat and I am paying 12.25% Vs 10.5 for the company ..variance for me is 1.25 but for the rest is 3 or 4%...

Any advise ?

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Observed very bad in finding very basic details like MICR for ICICI Secundrabad. There is no basic support on website detailing about the same. When tried reaching phone banking officer thru[protected], problem starts. If we choose option for giving new business (like taking loan, transaction for demat) these guys will help you like crazy, otherwise as an individual calling this number need to wait for atleast 15 to 30 mins. This is where the customers get bad diseases like hearing problems listening all junk adds and service information bank. The system will say response time is 90 seconds to 1 minute but you will end up hloding phone and listening to junk adds for 15 to 30 minutes. They have to either revise the website or they have to improve response time for customers who are seeking normal help.

Aug 14, 2020

Complaint marked as Resolved

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farid ahmad poonawala

i have requested regarding my atm pin of my credit card till now i did'nt get any message from your side

laxminarayan mehra

from Delhi, Delhi

During my transfer from Rawat bhata to Indore no information is received about the my loan status from icici bank.My fresh address is "CAT Colony C30/5, Indore(MP)-452013".
Hence, i expected that my closure statement of mentioned loan may please be send at the earliest.

Thanking you

LNMehra
Mob No.[protected]

laxminarayanmehra

from Delhi, Delhi

I forgot my pass word.please help me to change the new pass word.
with regards
lnmehra

crusader123

from Mumbai, Maharashtra

Jul 21, 2013

NOn 21st July.2013, between 7 to 8 pm. I dialled ICICI Custmr Svc no.+[protected], regarding some query for the activation of my internet account after intalling the imob application from google play.After putting me on hold for nearly 3 min, I was told that the custmr svc agents are busy and that I will have to wait for 7 min. For everybody's info this mob no.is not toll free. U are charged for it by ur network provider. I thought it sensible to disconnect the line and look for a toll free no. As I am a wealth management customer, I tried their other toll free no. [protected]. I was told I am customer no. 8, and the customer svc agent will get to me in 3 min. I thought I will wait it out. Every other minute I was told from a prerecorded machine that the customer svc agent would get back to me in a minute. This whole drama went on for 6 minutes. After much waiting, when my turn was supposed to come, the line was disconnected from the other end. Even downloading the imob app, does not solve the problem. It asks for GPS test, it takes the maximum time. After that activating is another issue fraught with difficulties. U lose money on the mobile+internet chgs without getting any result. I wonder if there is any undertaking between the bank and the mobile companies in fleecing the customers.This is not the first time I faced this problem. I am sure many may have been caught up in such scam. No service.Just lose ur money. Why can't they come up with a toll free number and provide a proper service. I am really disappointed with the way these banks function. Looks like there is no regulatory authority to rein them in.

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ICICI since June 2008 has started levying a cash payment fee of Rs.100 on their customers who make credit card payment by cash plus there is a service tax fee of Rs.12.36 on the cash payment fee of Rs.100. Looks like ICICI is coming up with their own rules to fleece their customers. Is ICICI following some sets of norms set by a governing body which regularizes these types of stuff like the Reserve Bank or are acting on their accord to rob people??

This is the first time i'm coming across something like this as, as far as I know hard cash is preferred over the other types for payments.

Way to go ICICI...keep FLEECING

Aug 14, 2020

Complaint marked as Resolved

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Prasad Brid

from Mumbai, Maharashtra

Hi,

I have also faced the same problem. I have paid the 4500 as credit card payment via cash. And they have charged me 100 rs as Fee levied for cash payment and 12.36 as service tax.

What the hell is happening. Are they gone crazy.

Must take some action.

Balu K

I fully Agree Prabu. They have really gone crazy. This is absolutely ridiculous to charge a customer on cash payment of their bill.

There should be a strict action taken against such banks who make rules on their own wish which makes customer more dissatisfied.

The employees in the bank are not even aware of the rules, this was observed in a branch near Karve road pune. They even couldnt give rational answer when asked about this extra fine on cash payment.

Other banks offer credit card payment through ATM, but these employees were ignorant about such process. This is absolutely customer dissatisfaction !!!

I would recommend people shud stop using Credit Cards issued by ICICI Bank, especially the tie up of Future group (big bazaar). I think they are moving towards bankrupacy which is leading them to make such rules which wud make money for bank to sustain.

Cash Payment of credit card --> 112.36
ATM card renewal --> 25.00
Netbanking password reset --> 55.00

pdsingh

from Chandigarh, Chandigarh

I fully agree with you all.Really it is a bad experience with this bank ..even i have suffered a lot from one of my saving acount with them and at last i deactivated that acount..its ridicilous..i would like to post all the complaints for this bank..

RAJENDRA SINGH JETHURI

from Gurgaon, Haryana

ICICI Bank Credit Card — FEES &SERVICE TAX LEVIED ON CASH PAYMENT

I HAD SUBMITTED CASH PAYMENT IN ICICI HARIDWAR BRANCH ON 19TH AUG, 09 GAGINST THE AMOUNT DUE.

BANK LEVIED FEES & SERVICE TAX ON THE CASH PAYMENT

NexisHoldingsScamAwarenessCampain

from Delhi, Delhi

I have also faced the same problem. I have paid the 6670 as credit card payment via cash. And they have charged me 100 rs as Fee levied for cash payment and 10.30 as service tax.

What the hell...!

Sangeeta Aggarwal

from Delhi, Delhi

ICICI Bank/Credit Cards — Cash payments on Credit cards are charged

Cash payments on Credit cards are charged by the bank. If you drop cheques in the drop boxes, they are picked up late or sent for clearing late delebrately so that the customers are burdend with undue late payment charges forcing the to default and finally close their credit cards due to no earnings from them. CIBIL has made them very strong.

Regards
Sangeeta

PALLAVI

from Delhi, Delhi

Hi,

I have also faced the same problem. I have paid the RS 210000 as credit card payment via cash. And they have charged me 100 rs as Fee levied for cash payment and RS 10.30 as service tax. :(((

Must take some action.

-pals

ICICI Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Hi, we're from ICICI and are sorry to hear about your experience. If you can write to us at [protected]@icicibank.com with your contact details, we'll call you and work to address your issue.

AJAYA

from New Delhi, Delhi

Hi,
I have also faced the same problem. They dont have any justification for this.
They charged Rs. 110 when I payed Rs.26K in cash for my credit card.

javsyed777

from Mumbai, Maharashtra

Jun 26, 2011

i am going to stop using this card...they are robbers...as a customer i find it convenient to deposit cash in the branch, if i don't have my cheque book or if i forget to carry it, when i go out.this is ridiculous.

techshashank

from Delhi, Delhi

Nov 29, 2012

Hi,
I have faced same issue, ICICI Bank have all wrong policy .
i request to all of please dont take ANY SERVICE from ICICI bank, whatever they want they can with customers for example.
1. They can fraud with your Saving account anytime.
2. They can send credit card statement with out having credit card, if you dont pay then they freeze your saving account.
Thats why every year ICICI bank get profit.

osthipidi

from Hyderabad, Telangana

Dec 16, 2012

ICICI gone nuts, It has charged 100 RS for 500 RS of cash payment for my credit card...!

Bill was 500 /- and they charged me 112.36 /- rupees as tax.. So I paid total 612.36 /- for using RS 500 /-...
Dumb ICICI [protected]@les...

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To
The Manager ICICI Bank
Credit Card Department
India

Sub: Bill Problem

Sir,
I hold a credit card of ICICI of the no.[protected]
I am getting bill from you side in with you putting Interest Charges Form the month Nov/Jan at that times I had not received bill from your side than I talk you call centre they told me that you pls amount without interest & he told me that they will remove the interest charges from my bill. T his same incidence happed with next bill at that time also I did same .now I am having latest bill with me in that bill I had not made a single transaction now my interest amount is left pls remove that interest charges from bill otherwise closed my card pls update me on my moble[protected], [protected]
thank you

by
R C Saini
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krishna kishore akula

from Ahmedabad, Gujarat

To
The Manager ICICI Bank
Credit Card Department
India

Sub: Bill Problem

Sir,
I hold a credit card of ICICI of the no.[protected].

Now i would like to come out form your relation as customer. please tell me what is the procedure. i have paid all the bills till now.

I can not able to maintain the credit card. because i can not able to folow your rules and requlations .

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ICICIDirect offered me a standalone demat account number 35041366 under a special offer. I have requested them create new Trading and SB account and link it to the demat account. Instead, they created NEW 3 in 1 account. Now I hold 2 demat accounts under one DP. Customer Care is clueless on closing 35041366. I have nothing but runaround from one center to another.
In response to my complaint dated 15th April, 2008 in Speak Out - Deccan Chronicle, ICICI called me back and assured the duplicate Demat account (IN[protected] will be closed and there will be no charge. To my surprise, I have received a bill of Rs.661 for that duplicate demat that was supposed to be closed. The bill stated that the amount if not paid before the due date will be deducted from my SBI savings account. I request ICICI Direct to close out the duplicate account and stop following such unfair practices. If this continues, I have to close my Insurance product with you.

Regards,
Venu

Aug 13, 2020

Complaint marked as Resolved

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I shamnad fazil, I have applied for a credit card at your bank
My first application, verification was done and after that one of your banking officers says that the application was lost. After one month I have applied again for credit card as per the bank instructions. Again all verifications and enquiries were finished and I have received a final call from the department saying that, this is the final call and the card will get approved. I did not get any kind of conformation. I called customer care number that officer says my office address missing or the office verifications not yet completed. What is this? These are the reasons telling to the customer?
Finally I sent a mail to ICICI Bank corporate office they started calling me from corporate office after wards one of the person called me from[protected], I bank) Trivandrum Branch on 11/07/2008 8:00 PM and His Name is Mr.Ajoy and he is asking me regarding my application and many more documents, my Passport copy, Driving License copy PAN card copy Mobile bill copy. I told him I can give you the all documents then he told me that I will call you with in a minute but He did not call me then next day after noon I use to call him for hand over the documents and he told me that I spoke to credit card division and they will sent a executive to collect the documents now all the documents I am keep ready from the date and no more executives came and collect it, yesterday 14/07/2008 at 2:30 PM I go to the bank I was standing out side and ring up above mentioned number more than 30 minutes nobody attend my calls and today 15/07/2008 morning 11:30 AM again I called Mr.Ajoy after that only he sent a executive to collect the documents. You are always using that words we will revert you with in 3 working days but now 5 days take to collect my documents then how you can tell that? Kindly please tell me that when it is possible to inform me the actual status of my credit card application.
I am not a person for kidding with ICICI Bank.
I am the account holder of the ICICI Bank, and I have insurance my vehicle with ICICI Lombard also last two years, and this is my credit card application number[protected] and my restarted credit card application number is SR71376936.
I am the Credit card holder of HDFC Bank, with what basis they had given me the cards and they had given me a smart service and I am so satisfied with their service
Tell me to whom I want to approach to get a better service, to HDFC or ICICI BANK?
If this kind of service you are providing to your customers, you are not able to survive in this field.

Aug 14, 2020

Complaint marked as Resolved

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vikram

from Gurgaon, Haryana

please send the link i see our ploice stastus

Rickey AV Francies

from Hyderabad, Telangana

Hello All,

I am gateful and thankful to consumer forum. in and happy to know that there are like minded troubled customers by India;s fastest growth oreinted, emerged in cheating, fooling and harassing cutomers ICICI bank the best in the business of taking away cust happiness.

My unhappiness and dissatisfaction is about a credit card settlement done through bank ofcr, exe and then block my acount, , very critical time my father heart surgery money blocked last year 2008.After continous persuasion the company agreed to settling ffor 35000.00 and refund 14453.00 part amount, but did not issue me a mail confirmation or any approach from locals in hyd to complete and close the ac with documentation wchich they did not do and now again they have freezd my ac with amnt of 16084.00 for unligical reason of outstanding because they dont understand that they are cheating by have not given me a etter and again doing the same .Inspite of writing to all concerned heads, depts, snr, mngmnt and CEO Ms Chanda Kochhar the reply has been negative & very dissaqpointing and nonsense as they wantedly seem to do this .

Am very positive and wil not give up for thir nonsense, but take it the consumer forum, ombudsman and furrther too bcoz in it is a insult to indian citizens bcoz of whom the bank has grown and especilly disreespect to the nations freedom fighters who fought for freedom but we are yet to over ccome this with such treacherous and brutal acts upon us the cyustomers and public.

My sincere appel to the consumer frum .in site and all those cheated by icicic bank lets hjoin together and let the nation and the world know what kind of discriminatin this bank is doing.

Rickey - Ac #[protected]

email - [protected]@gmail.com

Rickey AV Francies

from Hyderabad, Telangana

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I applied for a Car Loan from Axis Bank . Axis Bank refused the Loan stating that my Name is appearing in the defaulters' list.
As informed by the Bank, my name is appearing twice in defaulters' list .

I am aware of one case where there was dispute going on with ICICI Bank for refund o[censored]ndue amount charged by ICICI Bank from my saving account.

However, I am totally unaware of the second case...

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LOAN A/c LPLUD[protected]

THE LOAN WAS TOTALLY PAID / FORECLOSED ON 04JUL, 2008. EMI OF Rs.33030.00 AGAINST PAID LOAN WAS DEBITED IN OUR ACCOUNT ON 07JUL, 2008. ICICI BANK BRANCH AT FEROZ GANDHI MARKET LUDHIANA REFUSED TO ACCEPT COMPLAINT LETTER ON THIS MATTER ON 07JUL, 2008.
TWO LETTERS - ONE TO BRANCH AND ONE TO MUMBAI SENT THRU' SPEED POST BUT NO ACTION TAKEN TILL DATE. TALKED TO TELEBANKING OFFICER TODAY AT 15:00HRS ON LETTERS AND ASKED ACTION TAKEN IF ANY ON CANCELLATION OF FORECLOSURE AND RETURN OF PAYMENT OF THE ENTIRE AMOUNT OF FORECLOSURE WITH INTEREST - HE SUGGESTED TO GO AND CHASE THE MATTER WITH LOCAL BRANCH.

LOCAL BRANCH PEOPLE DO NOT GIVE ANYTHING IN WRITING WHICH IS OF NO USE.

Aug 14, 2020

Complaint marked as Resolved

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jagdeep singh

from Delhi, Delhi

An amount of Rs. 3.00 Lacs was sanctioned by home loans manager Mr. Rahul Singla during the month of july 2009 . After sanction of above mentioned loan amount, Mr. Singla foewarded my case to Manger Mr. Harninder singh for furthure action. He send a person / employ Mr. Sandeep Singh to my house to signed the required documents . I & my wife signed the documents immediatly as per indicated by Mr. Sandeep Singh . He received Rs . 300 / - from me for attestaion of signed docoments from nottary public . He also suggest me that you can select the required property & make the payment for biana after my consent . After some days i select the required property & phoned to Mr. Sandeep Singh .
So many times & he is no hearing me . Now the selected property by me has been sell to other party . I am regular custmer of icici bank last 5 years . This is my first bad experience with icici bank . I requested to the management of icici bank to kindly cancel my sanctioned loan amount . My purpose has been defeated .

Regards .
Jagdeep Singh .
[protected]

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Date-14/07/08

SUB:- Lodging Complain Against Frauds in London

I Diwakar Choudhary S/O Sri Chandra Kishore Choudhary, Reasidence-Vikramshila Colony, P.O-Tilkamanjhi, Dist-Bhagalpur(Bihar), India, Pin Code-812001.
I got an email from Mcvelly Richard on behalf of Sonangol oil corporation on 26th May 2008.They had advertised for the post of Mechanical Engineer and had asked me to apply for the same .Then I had applied for it .Vincent Griffey Contract Administrator, Sonangol Oil Corporation, London, U.K. had sent me the appointment letter 30th May 2008 as well as My contract papers on 10TH June 2008 & asked me to contact Mr .Wilson Savin (The Travel Agent) from Riptrax Travel Agency, London, U.K.
I had send an e mail to contact him. Then they had send me the work permit form .I had filled the form & send them .Then they asked me for the scanned copy of my passport as well as my wife’s passport .Passport size photograph &birth certificate of my three kids .I had send them all the above.
Then they asked me for 550 British pounds (Indian Rupees forty two thousand & Five Hundred)for processing of my work permit, visa & air ticket from India to UK .I had send them the above amount in their bank account in Maratha Mandir branch, ICICI bank, Mumbai (India) in the name of Jai Ram Karekar & his A/C No[protected]
Then again they asked me for 455 British pounds(Indian Rupees Thirty Eight thousand & forty ) for insurance of all my above documents .I had send them this amount in the same bank account .Then they advised me to contact the DHL express courier, London for shipping of my documents from London to my residence in India .Mr .John smith, the handling officer of the DHL couriers asked me for 380 pounds ( Indian Rupees Thirty one thousand nine hundred & sixty four)for the delivery of my parcel and promised me to deliver my parcel within 24 hours from London to my residence in India. They advice me to deposit the amount in Bakbay branch ICICI Bank Mumbai (India) in the A/C Of Asif A Sankha and his A/c No is[protected]. I had send this amount in above mention bank account in ICICI bank Mumbai (India) .Then I asked them, for the tracking no .of my parcel .The same day I read about the scam on internet regarding the fake Sonangol oil corporation London U.K. & Riptrax travel London U.K. .The next day the DHL couriers had send me an email stating that they had dispatched my parcel but the British custom force annex had seized my parcel finding it irrelevant.Then when I contacted the British custom force annex they asked me for 1205 British pounds for registering my processed & insured documents to the British custom force annex .But knowing about the fake I have not paid this last amount &found it wise to inform you about the frauds.
So I request you to please take legal action against all the above mentioned frauds who have cheated me & I want you to help me to recover all the amount paid by me i .e 1385 British pounds ( Indian Rupees One Lakhs Twelve Thousand Five Hundred & Four) as earlier as possible from the frauds.
I have already Lodge F.I.R in Tilkamanjhi police station( KOTWALI POLICE STATION, BHAGALPUR ) Bhagalpur (Bihar).vide case no-416 Dated-25/06/08.
I have already given them the details of the documents.
IF REQUIRED, I CAN PROVIDE YOU WITH ALL DOCUMENTRY PROOFS.
Awaitng Your Favorable Reply As Earlier As Possible.
Best Regards
Thanking You

Engr. Diwakar Choudhary
Permanent & Correspondence Address: -VIKRAMSHILA COLONY
P.O – TILKAMANJHI
DIST – BHAGALPUR (BIHAR)
PIN CODE – 812001 (INDIA )
MyPermanent Residence Telephone No. In India –[protected]
My Permanent Mobile No. In India - 0091-[protected]
My E-mail addresses (1) [protected]@yahoo.co.in
(2) [protected]@indiatimes.com

Aug 14, 2020

Complaint marked as Resolved

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Ashok babu

from Bengaluru, Karnataka

Hello Sir/Madam

this is Ashok babu from Bangalore, i do have a query
recently i got a mail stating that i have been won in some lottory draw of 20-lakhs from Sweeps Promotional Games International®" in london which has been forwarded toDeutsche Postbank AG -London

for claiming it i need to pay some C, O, T(cost of transfer)
& though they have a very big network of Deutsche banks in india they have asked me to pay that
C, O, T(cost of transfer) amount of Rs 32500 into icici bank holder account, is this fact confidential
can you please just give details of the specified Name, Address & Account details, designation if in icici-bank
of the below person
Account Name: SHREEKANT PUJARI
Bank Name: ICICI BANK
Bank Branch: MUMBAI
Bank Account Number:[protected]

so that we can prosecute him in the Indian Courts if found Fraud
as i will get help of my Father & one of my Close Relative both are high-court Lawyers
so that we can avoid any poor people becoming a victims of such persons Activities

please send a mail in detail of the above matter to" [protected]@yahoo.co.in" or "[protected]@gmail.com " immediately

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