ICICI Bank Complaints & Reviews

Last month I got my credit card statement and some amount was due. It was a valid statement and I did the payment via a local bank cheque dated 29th may, 2008 of Bank of Baroda in favor of my ICICI bank credit card according to the instructions given in the credit card statement. I dropped that cheque in ATM drop box on 30th may. Today when I checked my BOB account, the cheque wasn't cleared yet. After inquiring ICICI customer care,...

My latest credit card statement has on its envelope a meassge stating boldly, get 50% off on domestic air tickets on Ezeego1 .com. It sure looks like a tempting offer. I got a call from ICICI customer care askin if i have recd. my titanium credit card, my answer was a yes. I wanted to clarify from them is this 50% discount on full fare or just the basic fare and they confirmed it is on the full fare. After which i booked my air tickets...

Hi,
I am praveen, NRI from singapore.
I took home loan in December 2006 from Hyderabad.At that time the interest was 9% floating loan.
After 3 months my interest rate escalated to 11.5% but they are giving loan to new customers at the rate of 10%.
On March 27th I sent a Demand Draft of Rs550000 for the partpayment to my loan account.
They acknowledged that they received the DD on 01/04/2008 and they supposed...

Sir,
I have registered only for MSEBMU (biller Name0 UNDER[protected]BU 4753(06) starting date shown by ICICI bank cc is 01-06-08.whereas they have shown HUTCH abd ICICIP at SNo 1&2for which i ahve not registered at all.I am not going to pay if these are included.If such thing continues pl cacell my registration at the 1st instant, as your IVRS service is also very poor.My credit card No is 5239xxxxxxxx2005.
Pl do...

Hello Dear Costumer care Dept., .
With much disappointment I am lodgiing this complain. In 2006 May I received a phone call from you branch in Ballygunj Phari, Kolkatta saying you are giving me a cheque of Rs.10'500 as a gift personal loan (What I have never asked for, if you have any docs. then please show it to me). At that time I was about to go out of the country for two yrears, so I told them not to send it to me. But...

Dear sir
im account holder in icici bank since 5 years.On 29 may i deposit Rs.14000 at 11.10 am before the bank clearing time which is 12 Pm.But the bank still bounce my cheque of Rs.14000 on the same day.i contact the bank manager regarding this but he didint give me any responce .and the third party to whom i give the cheque is taking me in the court because of rejection of cheque .im very upset because of this.My icici bank a/c...

I had one Credit card of ICICI bank and ICICI lombard made one credit card linked insurance. It was telephonic and they never told me that the Total premium amount will be blocked from my credit card.
I continued the card for more then one year. Now after clearing the all my dues when I tried to close the card they shows me that I have some outstanding for the linked credit card. I accepted this issue and I told to inform me the Full...

My name is N.V.Ramani and resident of A3/35D Paschim Vihar, New Delhi. I am aged 65 years. I was having a ICICI Bank Credit Card No.[protected]. In order to settle the outstanding amount lying against this credit card an one time settlement was made by ICICI Bank, vide their letter No.ICICIDEL/VM/08-09/020202/05/Z/S dated 09/02/2008 and agreed upon by me as well as the bank to pay Rs.48000/- in full final settlement. The repayment...

i had taken home loan from ICICI bank Bareilly (Uttar Pradesh), India in Sep 2006. MY agreement no is LBBAR[protected], dt of loan santion is 28/09/2006 for the property house no 37, Partapur, jeevansahai, Indraprastha, Pilibhit road, Bareilly.

I being defence officer, need a certificate from the bank every year stating the amount paid as intesrt and principal during the last financial year, to file IT return.
Inspite...

2 days back I purchased samsung washing machine from Radhika Electronics, Pimpri, Pune
When I make payment through credit card he told me to extra pay of 2% on whole ammount and he credited whole ammount through Credit card
Its totally day robbery and why any shopkeeper took extra money when credit cards company told that u didnt have any extra pay from purchase money...

Hi,

I am an NRI account holder for over 6 years with ICICI bank.
Recently I changed my home address.

I phoned them to tell them address change.
Then I sent email request via secure login.

I submitted to request to change address as per the requirements of ICICI Bank NRI services.
Both times ICICI failed to make the change.
Once they told me to get further proof of address.br...

Sir,
I am using the credit card No. [protected] issued by ICICI Bank Ltd.. Though I have reported to your Chennai office regarding my change of address from C2/C, Race cours Housing Unit, D.F.O. Compound, Coimbatore 641018 to the following new address, all the correspondences are made to the very same old address which makes me in trouble to get them.
New Address:
6/28, Race Course Housing Unit,
D.F.O....

I RECENTLY HAD A SALARY ACCOUNT OPENED.I HAD TO..COMPANY POLICY AND EVERSINCE I'M REGRETTING!

TO SAY THE CUSTOMER SERVICE IS BAD. IS BEING KIND...UR PHONE BANKING REPS ARE COMPLETELY ROBOTIC AND MANY ARE RUDE.

THE BANK WRONGLY CREDITED MY ACC WITH SOMEONE ELSE'S SALARY, WHICH I INFORMED THEM..AFTER THAT, I'M HAVING DIFFICULTY WITH MY PERSONAL TRANSACTIONS. THOUGH I HAVE FUNDS, I'M UNABLE TO...

Sir, i have a given a request to open a demat account on month of feb 08, due to signature mismatch it was sent back to me, after correcting this i again sent back to mumbai, again there was some problem for which i can't be held responsible, form sent back to my bank again i sent this to mumbai and now the 750/ fees for demat acc has already been deducted from my saving bank account on 5 may 08 and still i did not received my demat...

I hope somebody has time to read this and help me in sorting this out.

I had availed a loan with ICICI Bank in 2006 for an interest of 18% however when I recieved the ammortization schedule I notice that the interst was 24%, I immediatley adviced ICICI bank of this discrepency.

ICICI Bank howver gave me vague answers and later promised me that I can close this account after six months without any pre closure...

HI,
I hold an ICICI bank saving account . My salary was credited yesterday and when I checked my balance today I was shockedto find that there was negative balance available. When I called the phone banking they informed me that the entire amount in my account was blocked by credit card team for the card number
[protected] and wanted me to check with the credit card team for this. I called the credit card team but no...

I got the loan for 2.7 lacs from ICICI bank but unfortunately commitment was not honoured from sales people, means that I was told that the rate of interest is 13% and no processing fees at all due to my company and salary (if the processing fees is collected by bank then that would be return back to me in the form of cheque by the sales people). This has been promised since begining and maintained in all followup calls.

But...

ICICI Direct is very sharp in educating its customers for sending intimation about changed addresses or changed contact numbers. But when it comes to changing, they are very casual.

I hold a SB a/c at Kolkata Chowringhee branch. In November 2007, I submitted request for address change in my demat account that I hold with ICICI Direct. There are a host of young inexperienced boys and girls ready to offer you service after...

I deposited cheque on 22nd april. After making 10 call and spending more than 2 hour on phone amount has not been transferred in my account.I am providing detail.


DATE Time Concern Person

1st May 2:00 PM
22nd may 10:00 PM Poonam
24th may 10.44-11.54 am Riyaz (Hyderabad)
24th may 11.55-12.23Pm Riyaz (Hyderabad)
27th may 2.52Pm-3.05Pm Asiah...

Am an ex - employee with ICICI. A corporate credit card no [protected] was issued me me during my stint with the bank.
On 28th Jan 2008, my account has been debited for INR 8848.51 without sufficient information or discussion with me. The bank has my contact numbers but i was never informed of the debit in my account.

Most important, this card is a corporate card and a check through my statements clearly shows...