ICICI Bank Complaints & Reviews

my user id & password is not valid so plz check my id[protected]


my mobile no. [protected]


address Hori lal Sharma
76/2Jasola Jamia Nagar New Delhi-110025

Sir,
I have applied for internet banking.I didnot received the courier.last week on08.12.2012 again I have submitted form for mobile registration. till date
it is not done by the concerned bank ( icici-Bistupur) a/c no[protected]

Dear Sir/Madam,

I thought it is always reliable banking with ICICI bank.

But Now it is more painful to know that even it is not safe banking at all.Without my knowledge the Bank people had provided my complete bank statement to outsiders(I do not know who had taken this).I am surprised that they did not inform me before or after this.They had even deducted amount from my account for the duplicate statement also.

Is not it really dangerous and unsafe thing?I feel I should not be quite with this type of mischief.



I am verymuch unhappy with such type of serious things.I need your quick action against it and let me know all the explanation and what actions you are taking for this severe irresponsible action.

Hope you will not disappoint me.

Regards
Prem Chand Haldar
Account no[protected]

Dear sir,

My card number is [protected], through which I booked a air ticket through ezeego under the CASH BACK from BANGALORE TO HUBLI ON 11.102008. Journey is on13.10.2008.But so far I have not received the card statement. So kindly expedite the same to enable meto make the payment.

Thanking you,
yours faithfully.

k.c.chandrashekar

I was owning a ICICI credit card, with that a transaction was occured on[protected], which was not made by me and was without my knowledge. So On the same day I called the customer care and blocked the card and send a dispute on the transaction by fax. following are the details of the dispute.

Dispute Ref No SR 77805512


Thanks &Regards

Dear sir,
I have received the ATM card but didnt received the PIN number, what to do .
urgently guidance needed.
My Account No. Is[protected]
regards
Vishwa Ranjan

Im strongly agree with Madhuri.

Date: 14/1/2010
TO,
THE BANK MANEGER,
ICICI BANK,
SUB: Not to call before 10 am and on holidays(Sundays)
Respected Sir,
I Mr.Deepak Manikrao Patil giving Request for Not to call before 10 am and on holidays (Sundays)
I am suffering from Heart Disese, also I am giving this request from behalf of whole Indian customers

Begging you for your kind response and help to Disesed person.

Mobile no: [protected],[protected]

Email:[protected]@yahoo.com



Your’s Faithfully
Mr. Deepak Patil

Date: 14/1/2010
TO,
THE BANK MANEGER,
ICICI BANK,
SUB: Not to call before 10 am and on holidays(Sundays)
Respected Sir,
I Mr.Deepak Manikrao Patil giving Request for Not to call before 10 am and on holidays (Sundays)
I am suffering from Heart Disese, also I am giving this request from behalf of whole Indian customers

Begging you for your kind response and help to Disesed person.

Mobile no: [protected],[protected]

Email:[protected]@yahoo.com



Your’s Faithfully
Mr. Deepak Patil

I have given all required documents for credit card at hyderabad branch, But till no reply.&icicibanksalary account also

I have given all required documents for credit card.My application no. is N[protected]. Please confirm this application is aproved or not.

Dear Mr. Ojha,

Please write to us at [protected]@icicibank.com with your credit card number and contact details. Please use subject line as " Comments from Site".


Sincerely,

Nazia Sayeed
Office of Head Service Quality
ICICI Bank.

Indeed the customer should not be harrassed like this. You should treat customer as king/god. Then only the business will fourish.

ICICI Bank is fraud bank. Because of i wan't to close my credit card account but he can't close so many reasone not to close.

Sir,

I was having ICICI bank credit card. My card number is 4477-XXXX-XXXX-4005. I got a call from ICICI bank regarding the transaction which is held against my card on 17th Sept 2008. These were 3 air tickets booking. It was not done by me so I told him to block my card immediately and I have asked him what I have to do now? So he told me that, sir don't worry I will put your request for dispute. So he raised the dispute request (SR[protected] for these 3 transactions and bank received the money back for third transaction. On 18th there were two more ticket booking against my card but it was not successful because my card has been blocked.

I have also put the request in Samta Nagar Police station for the same. But still there is no result.

And I am receiving the statements from the ICICI bank for the payment of these transactions.
I need your help and guidance what I have to do now, because I have not done these transactions and bank is forcefully asked the payment for these transactions. This incident is affecting my personal life. Sir I am in big tension since last three and half month.

I have received the booking details from travelguru.com, and my Case ID number (27506)

Booking id. number -633673
Airline:-Jet Airways
Sector:- Jaipur to Bombay
Date:- Sep 17, 2008
Passenger name:- rm Thakur
Passenger Mobile Number:[protected]
Email id: [protected]@hotmail.com
Total amountCharged:6715/-

Booking id. number -633648
Airline:Jet Airways
Sector Bombay to Chennai
Date:- Sep 17, 2008
Passenger name:- Farib Shaikh & Mr. Amash Patel
Passenger Mobile Number:[protected]
Email id: [protected]@hotmail.com
Total amountCharged:14588/-

I also want to request to ICICI bank to catch the person who did these transaction and who travelled using these air ticket.
Kindly help me.


I have also attached copy of my complain and the response from ICICI Bank.

Thanks
Amit Goyal
[protected]




[protected] Forwarded message[protected]
From: ICICI Bank Customer Care <customer.[protected]@icicibank.com>
Date: Jan 6, 2009 1:40 PM
Subject: RE:'ICICICARE=[protected]' level1complaint/ Credit Card
To: "[protected]@gmail.com" <[protected]@gmail.com>



Dear Mr.Goyal

For quicker resolution of your query/request, please write to us through the "E-mail Us" option at our website, www.icicibank.com

The dispute that you raised has been decided in the bank's favour. Please make payment of the amount outstanding to avoid further financial charges.

Sincerely,

Ravi Kumar
Customer Service Officer
ICICI Bank Limited

Season's Greetings! Hope the New Year brings you and your family joy & prosperity and make our relationship stronger than ever.

ICICI Bank now offers 10.5% p.a. for fixed deposits. Choose from tenures of 390 days, 590 days and 890 days. Please contact any ICICI Bank branch

Now get your credit card statements whenever you feel like, simply visit the cards section on www.icicibank.com and click on Personal Banking>Cards>>Credit Card>>View credit card e-statement. This facility will not be available for Add-on Card holders and ICICI Bank Amex Card holders.

Stay connected for communication by updating your contact details through "Forms Center" at www.icicibank.com

CONFIDENTIALITY INFORMATION AND DISCLAIMER:
This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.





-----Original Message-----
From: [protected]@icicibank.com ([protected]@icicibank.com)
Date: Monday, January 05, 2009 05:31 PM
To: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
Subject: level1complaint/ Credit Card


Name: Amit Kumar Goyal
Product: Credit Card
Account No: [protected]
Application No:
E-mail address: [protected]@gmail.com
Mobile no: [protected]
Telephone no: +91--
Details of complaint: My ICICI credit card no. 4477-XXXX-XXXX-4005 has been missused. Somebody booked online tickets from travelguru.com, the booking details are - Ticket1- 17/09/2008 Pessenger(Mr. R M Thakur) amount(6715). Ticket2- 17/09/2008 Pessenger(Mr. Farib Shaikh & Mr. Amash Patel) amount(14588).

All the booking performed by [protected]@hotmail.com mobile number ([protected]) address Malwani colony, Gate No. 7, Room Number 32/83, Malad(West), Mumbai.

I got above details from travelguru.com and my travelguru case id number 27506.

I have also put this in despute to ICICI Bank LTD. Charge back department mumbai and my complain number is (SR[protected], but result is in favor of bank, and i am not satisfy with the bank inquiry.Please help me in this matter. And provide the necessary information to police so that they can catch the person who did this.And also do not provide the platform to this type of person who can use the credit card information of your valuable customer. It is affecting you and your customer.Please provide the extra security to your credit card customer for online transaction so in future no one will be affected.

I have also put the complain in Samta Nagar Police Station, Kandivali(East), mumbai.

I have also received the notice from ICICI bank for the payment.I here by inform ICICI Bank that i am not the right person to get this amount recovered from, because i have not done the transaction.Please resolve the issue.

Thanking you
Amit Kumar Goyal

Dated 22 January 2009,
To.
The Charge Bank Manager.
ICICI Credit Card div.
Mumbai.

Dear Sir.
Re: Complaint no 93884508 Request for Block & cancellation of my credit card.

Credit card No. ******4006

I am writing to request that you in continuation of my complaint no 93884508 as I got a SMS that you made a transaction of INR 32300 ON 20 Jan 09card *****4006 at MSK ENTERPRISES I Never received this no Credit card I was in Mozambique ( AFRICA ) since 19 of Dec 08 to till date.

You are requested to cancelled my card & stop sending any bill in future if I got any bill of this card, I will bound to publics in National news paper for negligence & security of ICICI BANK. AS I HAVE A VISA COPY AS A EVEDENCE AS I AM OUT OF COUNTRY.

I would appreciate it if you would provide me with written confirmation this Statement . Thank you for your assistance in this matter.
Regards,

Khusal singh
H.N 468 Sector 15
Vasundhra ( Ghaziabad)

Office address
Cryo banks international India P.ltd
129, Pace city 1,
Sector -37 Gurgaon. Contact no [protected]

[protected]@rediffmail.com

This is to inform you that i VIKRANT WADHWA the credit card holder of ICICI BANK ([protected]). On behalf of my card some one made a two online transuction through your visa bill services on 24-jan-2009 amt of 1000/- & 1800/-.I got to know about this When i recevied msg by icici bank on my mobile i was shocked and imigitaly called to customer care of ICICI CREDIT CARD DISPUTE TEAM & they loged my complaint against this dispute or fraud ( my reference number of complaint in ICICI is SR94440595 dated 24/jan/2009).So this is request to your company to provide the details of the person who has made this fraud transuction through your company with my card. ICICI CREDIT CARD dipute team will also take a legal action against that person so you please provide the compleate detail of the person who has made this fraud transuction on the same id.

My personal details are as given below:-

VIKRANT WADHWA
HOUSE NO-1874, SECTOR-16
NEAR BY JAIN MANDIR
FARIDABAD-121002
HARYANA
INDIA
CONTACT -[protected]
HOME[protected]

Mr. Murlidharan, Asst. Manager did not give me nodal office number of icici bank, fst one female ex was online and told that the system is under upgragation but when i told that i want nodal office no. then she transferred call to Mr. Murli... now systems are working proprely!!!
I have requested more than 20 times in [protected]. but all the times systems were under upgradation some times they told that one req is pending at our end, this need to be closed, but even after so may calls it was not closed.

You can check that how many times I have called you from my cell no. [protected] from my office [protected] and from [protected] some times called from my resi[protected] and from another no of my office[protected], In last 4-5 months I have called the icici cus care at least 50 times for change of address.

What shall i do now?

Rakesh Sharma
Tata Teleservice Ltd.
VR Plaza Complex, Link Road
Bilaspur - 495001
Mob: [protected]
This is my new address...

But this is not updated even after 50 calls to CC of ICICI bank

I agree with this irresponsible behavior of bank, they reluctant to hear the problems and make people to listen the stupid music deliberately and keep process unless customer gets exhausted.

i dont no — I dont no

I HAVE RECIEVED THE SMS FROM LM-NGS ON 08 MAY 2009 WHICH IS AS FOLLOWS:-
YOU HAS WON 3.5 MILLION DOLLERS IN THE 2009 SHELL INT/'I MOBILE DRAW WITH PIN NGS-IN.. TO CLAIM, SEND YOUR NAME AND TEL. # TO REV. abhay.[protected]@gmail.com
MY MOBILE NUMBER IS [protected] &...

ICICI Bank — Not getting PF amount

Dear Sir,
I, Reena Chandra, from jamshedpur, sent you the documents regarding PF amount. at ur address "The Regional PF Commissioner, Bhavishya Nidhi Bhawan, 28, Community Centre, Wazirpur Industrial Area, Delhi-110052 ", on 16/6/09 by registered post. After that , i want to contact u to know the status of my PF amount over telephone no. [protected] & [protected], but nobody receive the phone. Sir, I want to know that what is my PF status & when will i get my PF amount. Pls, do the needful. I m giving some information below :
Name : Reena Chandra
PF No. : DL/32000/52352
Desg. : Marketing Ops.

Anticipating for ur quick response.

Pls, do reply .

Thanks.

Reena Chandra
Ph. No. : [protected], [protected]

Hi, we're from ICICI and are sorry to hear about your experience. We'll call you and work to address your issue at the earliest.

ICICI Bank — applying my pf

Dear sir,
Myself Prasant Kumar Sethy Emp code 520778. Warking as a sales tranee in ICICI Bank Ltd Berhampur . So i want my pf money . kandly consider the metter.

Dear Prasant,

Please write to [protected]@icicibank.com with your contact details. Our official will get in touch with you to assist you.

Regards,
ICICI Bank Customer Service Team

ICICI Bank Ltd — issue my pf

Dear sir ,
Rrespected sirmadam
I PRASANT KUMAR SETHY my Emp Code 520778 warked as SALES TRAINEE join date November 13 ,2008 in ICICI Bank ltd .Now i want to more rquired mony . So i want my pf.

Hi,

Please write to [protected]@icicibank.com with your contact details and we'll get in touch with you . Kindly mention "2243764"in the subject line.

Regards,
ICICI Bank Customer Service Team

personally feel that customer should not be harrassed. and to be treated well.

respected sir,
I am using icici bank credit card ([protected]). I have already informed you about my credit card transaction dispute. Someone has taken Rs. 5000/- from my credit card through online transaction. I have attached a letter regarding this. Kindly take action towards this. My service request number is SR92763756.



Thanking You


Yours Faithfully


S.P Ganesh Kumar
:

Stay away from ICICIDirect.com. They have pathetic service quality. Not following SEBI mandate.
No point is escalating matters to Head of Service Quality of COO.They are hopeless...

Dont invest through ICICIDirect.com.

ICICI Bank — About Transaction Password

I am trying to get transaction password.They are generating and sending
but is not reaching.i camplained many times regarding this .But no reply.

Hi,

We regret the problem caused to you. Please send us your contact details at [protected]@icicibank.com and we shall get in touch with you soon to resolve the matter.Kindly refer "1404722" in the subject line.

Regards,
ICICI Bank Customer Service Team.