ICICI Bank Complaints & Reviews

I got a call from ICICI sating to apply for Platinum Card.
Later they changed the application to Gold card without my notice and issued me a Gold card.
On enquiring they told me I am not eligible for Platinum Card. And the rejection reasons they mentioned were Funny.

I want to appeal in consumer court for this. Can anyone help me in fighting for it. Your help will be highly appreciated. It is not a question of a card its question of cheating and false things they are doing. IF they can tamper my application then they can do anything

We have purchased two abroad ticket from Ahmedabad to Chicago for the date of 24/11/2008 through yatra.com, and the amount of the e.ticket is debited on 12/08/2008. During this period a call from ICICI official is arrived from Bombay having call to convert this amount in EMI in three installments. He also told us that the installment will be scheduled w.e.f. 1st November 08, 1st December 08, and 1st January 09. This negotiation has been taken place on 25/08/2008 with Mr.Dinesh at Bombay. As a result we confirmed ok as introduced the skim, but the physical statement of the schedule has not been sent till this date. In this regards several mails have been sent to reconed in this statement and to send us for our acknowledge. However, till this date nothing has been done in this regard. All of sudden from Hyderabad office at 3.30 p.m.today a call is arrive on our mob saying that your E.M.I. is scheduled w.e.f. 19/9/2008, 19/10/2008 and 19/11/2008 equally. Both the official have presented contradictory matter to this aspect.
Meanwhile, the sum of Rs.3, 100 merely has already been debited on my C.C. A/c. No.[protected], the titanium card. This matter has created lot suffering and cofusion for us. To escape from abide matter even in such a financial matter it is to serious and likely to be launch a criminal proceeding. The responsible official of the bank concern should have realize the seriousness of the law position which will going to be started U/S 114, 118, 120(B), 409, 420(A), 466 & 467 of IPC-1860. It is regretful matter that while on promoting on various skims to achieve the target, baseless promises are being given which has not to be completed, which they know very well. However, to deceive the public such type of promoting skims just to attract the clients are being launched which are never be completed and innocent public are being cheated. We solemnly declared here that the matter above stated is true and correct under the provision of law it may be detected on behalf o[censored]s or to be intimated us whatever you like to do to help us to get our-self free of tension or any respective sources to solicit the complain may please be displayed as earliest at your on our above mail address.

ICICI Credit Card — Wrong EMI Conversion

Dear Sir,
We have purchased two abroad ticket from Ahmedabad to Chicago for the date of 24/11/2008 through yatra.com, and the amount of the e.ticket is debited on 12/08/2008. During this period a call from ICICI official is arrived from Bombay having call to convert this amount in EMI in three installments. He also told us that the installment will be scheduled w.e.f. 1st November 08, 1st December 08, and 1st January 09. This negotiation has been taken place on 25/08/2008 with Mr.Dinesh Rammalani at Bombay(ICICI Credit Card Dept.) from the[protected], which is presently discontinued. As a result we confirmed ok as introduced the skim, but the physical statement of the schedule has not been sent till this date. In this regards several mails have been sent to reconed in this statement and to send us for our acknowledge. However, till this date nothing has been done in this regard. All of sudden from Hyderabad office at 3.30 p.m.today a call is arrive on our mob saying that your E.M.I. is scheduled w.e.f. 19/9/2008, 19/10/2008 and 19/11/2008 equally. Both the official have presented contradictory matter to this aspect.
Meanwhile, the sum of Rs.3, 100 merely has already been debited on my C.C. A/c. No.[protected], the titanium card. This matter has created lot suffering and cofusion for us. To escape from abide matter even in such a financial matter it is to serious and likely to be launch a criminal proceeding. The responsible official of the bank concern should have realize the seriousness of the law position which will going to be started U/S 114, 118, 120(B), 409, 420(A), 466 & 467 of IPC-1860. It is regretful matter that while on promoting on various skims to achieve the target, baseless promises are being given which has not to be completed, which they know very well. However, to deceive the public such type of promoting skims just to attract the clients are being launched which are never be completed and innocent public are being cheated. We solemnly declared here that the matter above stated is true and correct under the provision of law it may be detected on behalf o[censored]s or to be intimated us whatever you like to do to help us to get our-self free of tension or any respective sources to solicit the complain may please be displayed as earliest at your on our above mail address.

Hi

Me too have a problem with ICICI bank. I got my credit card in Jan 2008 followed by a telemarketing girl who approved me for ICICI lombard insurance (Till date I haven't got my endorsement yet). My card number was transacted with some other person's health insurance. All of a sudden that insurance policy was cancelled and they charged Rs.10000 from my credit card. Based on this Issue I called up the call center and as usual no response hence I kept the dues pending in order to get it solved. BUT THESE USELESS CRAP BANK FELLOWS HAVE NOW BLOCKED MY SAVINGS ACCOUNT WITH OUT ANY PRIOR NOTIFICATION AND ARE TELLING ME TO PAY THE DUES TO RELEASE THE BLOCK. THIS IS ABSOLUTELY RIDICULOUS. SO GUYS IN CASE IF YOU ARE TRANSACTING WITH ICICI BANK BEWARE. YOUR FUNDS ARE NOT SECURE...

Hi,

In march month, ICICI Prudencial has detected 20K from my credit card without any information and notification, when I called them they assured me they will revert it back.but when I saw the bill on net,
the amt was not reverted.since after that I am keep on following them but till date they have not reverted it.

From ICICI credit card side, they are keep on adding the extra charges(service and late payment fees) every month.

They had put the extra charges(service and late payment fees) for 4-5 months and reverted the "interest charges" for only two months only .

PROBLEM I HAD FACED:
1. Not received my bill since 4-5 months.
2. ICICI prudential had detected 20K from my credit card.
3. ICICI credit card customer care has not resolved the issue since 5 months and charged interest and late payment for 2-3 months.
4 they promised me for reversal but in the bill they had never done.

As a proof I have all mails and customer care voice recordings in mine mobile.


PLEASE HELP ME
[protected]

Hi,

I purchased diesel of rupess-910 from HP pump on my HP GOLD Credit card.
I have been charged extra 25 Rupees for that.

Customer care executive told me that you should have make sure that your card is swiped in ICICI EDC machine. If it is swiped in other machine you will be charged surcharge.

Very interesting!!!

PF CLAIM
Dear Sir,

I worked with I Process India Ltd at MADHAY PRADESH IN INDORE LOCAION IN ICICI BANK TW LOAN DEPT as a SR. ASSOCIATE, i had resigned on 31 December 2007 and i had completed my resignation formalities on the same day. I not received my PF papers pls send me PF papers on my mail id.

Regards,
Avinash bhatore
Sr.Associate
C09489
[protected]

plz ignor my privious mail

PF CLAIM


Dear Sir,

I worked with I Process India Ltd at MADHAY PRADESH IN INDORE LOCAION IN ICICI BANK TW LOAN DEPT as a SR. ASSOCIATE, i had resigned on 30 April 2008 and i had completed my resignation formalities on the same day. I not received my PF papers pls send me PF papers on my mail id.

Regards,
Avinash bhatore
Sr.Associate
C09489
[protected]

plz. icici bank two wheeler loan account no. LTIND[protected] BANK estata report send mail id

PF CLAIM
Dear Sir,

I worked with I Process India Ltd at Jaipur LOCAION IN ICICI BANK TW LOAN DEPT as a SR. ASSOCIATE, i had resigned on 07 Feb 2008 and i had completed my resignation formalities My Pf Number is MH/47808/13147 and my Emp Number is C14433.

I forwarded all the papers to the I-Process India Pvt ltd, Umrao Complex, Sansar chand Road, Nr. P.L. Motor, Jaipur on 25-¬Feb- 2009 by courier(POD- 116157) .

I tried checking my status on the PF website. But, it is showing as Your Claim Not Yet Received.

Kindly look in to the matter and do the needful.

Thanks & Regards,
Hemant Kumar
M.NO====[protected]
[protected]@rediffmail.com

Folio number was: 2303910/05

My god...how come u waited till one year...gooosh... u got to complain, y u r still waiting, go ahead and punch. ICICI dont need pleased customer, well i[censored] became an irrated customer, than everything will defenitely change. Come on buddy no more patience entertained.

An irrated customer of ICICI...

Srini

ICICI Prudential — Mutual Fund Redumption Amount Not Received Since 18th Oct 2007. (1 Year Now)

had requested for its redumption in the month of October' 07, and still waiting for my redumption amount. Folio No: 2303910/05

And after so many days after giving regular calls to ICICI Pru dept., i received a response from the concerned dept. that payment has already been made via cheque and the cheque has already been cleared.

But, I never received any payment from ICICI side and there is no entry in my bank statement of said cheque no. or any amount of Rs. 7, 777.49/-

I sent the statement copy 3 times by now but still no response.

they are really cheater and i request everyone not to invest their money in any of the ICICI mutual fund or any other policy as there is no gurantee of receiving the money back from them... BEWARE...

I am suffering, hope readers wont suffer.

sir, i was a sip investr and also my folio No is 1837177/09.so you are requsted to send e statement every moth of30/31to my e mail adress

sir, i am a sip investr and also my folio No is 3947954/32.so you are requsted to send e statement every moth of 30/31to my e mail adress

please tall me how can i open account in your bank

Respected sir,
what iam giving complaint is on 23 march 2009 i will deposit money from nandyal branch to the delhi icici bank amount rs is 25, 200 by name of JUDY SHARON LIEN his account number is[protected]. by mistake i will sent him the money i am requesting you sir you will stop him to draw that money. he is a frowd doing with me, iam waiting for your reply please do right virdict with me
thanking you sir
yours sinciearly.
y, prasannanjaneyulu.

I have my account with your bank in Preet Vihar Branch. Duo to not available in Delhi I had not maintain my account. Now I want to know that my account is in working or not, so i wank to Countenue my account.

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ICICI — wrong debit on atm withdrawal

sir
i had withdrawn rs2500 on3rd aug 2008 at the kvb branch near chrompet using my icici debit card. but there was a failure in the
transaction and i could not collect the cash but myaccount was debited with the same amount. i contacted kvb and also icici but there was no reponses after a period of 45 days ven though i have submitted all the documents for the same. please help me
the person whom i should contact to get back the money.

WRONG DEBIT OF Rs 5000/- FROM ICICI AC ATM CARD NO [protected]- TRIED WITHDRAWAL FROM PUNJAB NATIONAL BANK JHOTWARA RAJASTHAN BANK ATM, ON 12/03/2010 TIME 19:04. BUT TRANSACTION FAILED. TXN NO 3152 . ATM ID IS D10767OO. HOWEVER, RS. 5000/- WAS DEBITED FROM MY ACCOUNT. REQUEST TO CORRECT THE ACCOUNT AND GIVE CREDIT OF RS.5000/- REQUEST FOR URGENT ACTION. ACCOUNT NO :[protected].

Dear all, it is the responsibility of the bank of which the card you are using to track these kind of transactions. So instead of following the ATM bank, you should catch your bank in these cases. Normally it takes 24-48 hours to get your money back into the account.

my user id & password is not valid so plz check my id[protected]


my mobile no. [protected]


address Hori lal Sharma
76/2Jasola Jamia Nagar New Delhi-110025

Sir,
I have applied for internet banking.I didnot received the courier.last week on08.12.2012 again I have submitted form for mobile registration. till date
it is not done by the concerned bank ( icici-Bistupur) a/c no[protected]

Dear Sir/Madam,

I thought it is always reliable banking with ICICI bank.

But Now it is more painful to know that even it is not safe banking at all.Without my knowledge the Bank people had provided my complete bank statement to outsiders(I do not know who had taken this).I am surprised that they did not inform me before or after this.They had even deducted amount from my account for the duplicate statement also.

Is not it really dangerous and unsafe thing?I feel I should not be quite with this type of mischief.



I am verymuch unhappy with such type of serious things.I need your quick action against it and let me know all the explanation and what actions you are taking for this severe irresponsible action.

Hope you will not disappoint me.

Regards
Prem Chand Haldar
Account no[protected]

Dear sir,

My card number is [protected], through which I booked a air ticket through ezeego under the CASH BACK from BANGALORE TO HUBLI ON 11.102008. Journey is on13.10.2008.But so far I have not received the card statement. So kindly expedite the same to enable meto make the payment.

Thanking you,
yours faithfully.

k.c.chandrashekar

I was owning a ICICI credit card, with that a transaction was occured on[protected], which was not made by me and was without my knowledge. So On the same day I called the customer care and blocked the card and send a dispute on the transaction by fax. following are the details of the dispute.

Dispute Ref No SR 77805512


Thanks &Regards

Dear sir,
I have received the ATM card but didnt received the PIN number, what to do .
urgently guidance needed.
My Account No. Is[protected]
regards
Vishwa Ranjan

Im strongly agree with Madhuri.

Date: 14/1/2010
TO,
THE BANK MANEGER,
ICICI BANK,
SUB: Not to call before 10 am and on holidays(Sundays)
Respected Sir,
I Mr.Deepak Manikrao Patil giving Request for Not to call before 10 am and on holidays (Sundays)
I am suffering from Heart Disese, also I am giving this request from behalf of whole Indian customers

Begging you for your kind response and help to Disesed person.

Mobile no: [protected],[protected]

Email:[protected]@yahoo.com



Your’s Faithfully
Mr. Deepak Patil

Date: 14/1/2010
TO,
THE BANK MANEGER,
ICICI BANK,
SUB: Not to call before 10 am and on holidays(Sundays)
Respected Sir,
I Mr.Deepak Manikrao Patil giving Request for Not to call before 10 am and on holidays (Sundays)
I am suffering from Heart Disese, also I am giving this request from behalf of whole Indian customers

Begging you for your kind response and help to Disesed person.

Mobile no: [protected],[protected]

Email:[protected]@yahoo.com



Your’s Faithfully
Mr. Deepak Patil

I have given all required documents for credit card at hyderabad branch, But till no reply.&icicibanksalary account also

I have given all required documents for credit card.My application no. is N[protected]. Please confirm this application is aproved or not.

Dear Mr. Ojha,

Please write to us at [protected]@icicibank.com with your credit card number and contact details. Please use subject line as " Comments from Site".


Sincerely,

Nazia Sayeed
Office of Head Service Quality
ICICI Bank.

Indeed the customer should not be harrassed like this. You should treat customer as king/god. Then only the business will fourish.

ICICI Bank is fraud bank. Because of i wan't to close my credit card account but he can't close so many reasone not to close.

Sir,

I was having ICICI bank credit card. My card number is 4477-XXXX-XXXX-4005. I got a call from ICICI bank regarding the transaction which is held against my card on 17th Sept 2008. These were 3 air tickets booking. It was not done by me so I told him to block my card immediately and I have asked him what I have to do now? So he told me that, sir don't worry I will put your request for dispute. So he raised the dispute request (SR[protected] for these 3 transactions and bank received the money back for third transaction. On 18th there were two more ticket booking against my card but it was not successful because my card has been blocked.

I have also put the request in Samta Nagar Police station for the same. But still there is no result.

And I am receiving the statements from the ICICI bank for the payment of these transactions.
I need your help and guidance what I have to do now, because I have not done these transactions and bank is forcefully asked the payment for these transactions. This incident is affecting my personal life. Sir I am in big tension since last three and half month.

I have received the booking details from travelguru.com, and my Case ID number (27506)

Booking id. number -633673
Airline:-Jet Airways
Sector:- Jaipur to Bombay
Date:- Sep 17, 2008
Passenger name:- rm Thakur
Passenger Mobile Number:[protected]
Email id: [protected]@hotmail.com
Total amountCharged:6715/-

Booking id. number -633648
Airline:Jet Airways
Sector Bombay to Chennai
Date:- Sep 17, 2008
Passenger name:- Farib Shaikh & Mr. Amash Patel
Passenger Mobile Number:[protected]
Email id: [protected]@hotmail.com
Total amountCharged:14588/-

I also want to request to ICICI bank to catch the person who did these transaction and who travelled using these air ticket.
Kindly help me.


I have also attached copy of my complain and the response from ICICI Bank.

Thanks
Amit Goyal
[protected]




[protected] Forwarded message[protected]
From: ICICI Bank Customer Care <customer.[protected]@icicibank.com>
Date: Jan 6, 2009 1:40 PM
Subject: RE:'ICICICARE=[protected]' level1complaint/ Credit Card
To: "[protected]@gmail.com" <[protected]@gmail.com>



Dear Mr.Goyal

For quicker resolution of your query/request, please write to us through the "E-mail Us" option at our website, www.icicibank.com

The dispute that you raised has been decided in the bank's favour. Please make payment of the amount outstanding to avoid further financial charges.

Sincerely,

Ravi Kumar
Customer Service Officer
ICICI Bank Limited

Season's Greetings! Hope the New Year brings you and your family joy & prosperity and make our relationship stronger than ever.

ICICI Bank now offers 10.5% p.a. for fixed deposits. Choose from tenures of 390 days, 590 days and 890 days. Please contact any ICICI Bank branch

Now get your credit card statements whenever you feel like, simply visit the cards section on www.icicibank.com and click on Personal Banking>Cards>>Credit Card>>View credit card e-statement. This facility will not be available for Add-on Card holders and ICICI Bank Amex Card holders.

Stay connected for communication by updating your contact details through "Forms Center" at www.icicibank.com

CONFIDENTIALITY INFORMATION AND DISCLAIMER:
This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.





-----Original Message-----
From: [protected]@icicibank.com ([protected]@icicibank.com)
Date: Monday, January 05, 2009 05:31 PM
To: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
Subject: level1complaint/ Credit Card


Name: Amit Kumar Goyal
Product: Credit Card
Account No: [protected]
Application No:
E-mail address: [protected]@gmail.com
Mobile no: [protected]
Telephone no: +91--
Details of complaint: My ICICI credit card no. 4477-XXXX-XXXX-4005 has been missused. Somebody booked online tickets from travelguru.com, the booking details are - Ticket1- 17/09/2008 Pessenger(Mr. R M Thakur) amount(6715). Ticket2- 17/09/2008 Pessenger(Mr. Farib Shaikh & Mr. Amash Patel) amount(14588).

All the booking performed by [protected]@hotmail.com mobile number ([protected]) address Malwani colony, Gate No. 7, Room Number 32/83, Malad(West), Mumbai.

I got above details from travelguru.com and my travelguru case id number 27506.

I have also put this in despute to ICICI Bank LTD. Charge back department mumbai and my complain number is (SR[protected], but result is in favor of bank, and i am not satisfy with the bank inquiry.Please help me in this matter. And provide the necessary information to police so that they can catch the person who did this.And also do not provide the platform to this type of person who can use the credit card information of your valuable customer. It is affecting you and your customer.Please provide the extra security to your credit card customer for online transaction so in future no one will be affected.

I have also put the complain in Samta Nagar Police Station, Kandivali(East), mumbai.

I have also received the notice from ICICI bank for the payment.I here by inform ICICI Bank that i am not the right person to get this amount recovered from, because i have not done the transaction.Please resolve the issue.

Thanking you
Amit Kumar Goyal

Dated 22 January 2009,
To.
The Charge Bank Manager.
ICICI Credit Card div.
Mumbai.

Dear Sir.
Re: Complaint no 93884508 Request for Block & cancellation of my credit card.

Credit card No. ******4006

I am writing to request that you in continuation of my complaint no 93884508 as I got a SMS that you made a transaction of INR 32300 ON 20 Jan 09card *****4006 at MSK ENTERPRISES I Never received this no Credit card I was in Mozambique ( AFRICA ) since 19 of Dec 08 to till date.

You are requested to cancelled my card & stop sending any bill in future if I got any bill of this card, I will bound to publics in National news paper for negligence & security of ICICI BANK. AS I HAVE A VISA COPY AS A EVEDENCE AS I AM OUT OF COUNTRY.

I would appreciate it if you would provide me with written confirmation this Statement . Thank you for your assistance in this matter.
Regards,

Khusal singh
H.N 468 Sector 15
Vasundhra ( Ghaziabad)

Office address
Cryo banks international India P.ltd
129, Pace city 1,
Sector -37 Gurgaon. Contact no [protected]

[protected]@rediffmail.com

This is to inform you that i VIKRANT WADHWA the credit card holder of ICICI BANK ([protected]). On behalf of my card some one made a two online transuction through your visa bill services on 24-jan-2009 amt of 1000/- & 1800/-.I got to know about this When i recevied msg by icici bank on my mobile i was shocked and imigitaly called to customer care of ICICI CREDIT CARD DISPUTE TEAM & they loged my complaint against this dispute or fraud ( my reference number of complaint in ICICI is SR94440595 dated 24/jan/2009).So this is request to your company to provide the details of the person who has made this fraud transuction through your company with my card. ICICI CREDIT CARD dipute team will also take a legal action against that person so you please provide the compleate detail of the person who has made this fraud transuction on the same id.

My personal details are as given below:-

VIKRANT WADHWA
HOUSE NO-1874, SECTOR-16
NEAR BY JAIN MANDIR
FARIDABAD-121002
HARYANA
INDIA
CONTACT -[protected]
HOME[protected]

Mr. Murlidharan, Asst. Manager did not give me nodal office number of icici bank, fst one female ex was online and told that the system is under upgragation but when i told that i want nodal office no. then she transferred call to Mr. Murli... now systems are working proprely!!!
I have requested more than 20 times in [protected]. but all the times systems were under upgradation some times they told that one req is pending at our end, this need to be closed, but even after so may calls it was not closed.

You can check that how many times I have called you from my cell no. [protected] from my office [protected] and from [protected] some times called from my resi[protected] and from another no of my office[protected], In last 4-5 months I have called the icici cus care at least 50 times for change of address.

What shall i do now?

Rakesh Sharma
Tata Teleservice Ltd.
VR Plaza Complex, Link Road
Bilaspur - 495001
Mob: [protected]
This is my new address...

But this is not updated even after 50 calls to CC of ICICI bank

I agree with this irresponsible behavior of bank, they reluctant to hear the problems and make people to listen the stupid music deliberately and keep process unless customer gets exhausted.