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ICICI Bank Complaints & Reviews

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Updated: Oct 19, 2025
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M
munishahmed
from Sikar, Rajasthan
Aug 19, 2008
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i have an current account in icici bank[protected] namely marudhar medicose,
they deduct 1067.00 as a transaction charges but at that time of opening account icici bank representative told me that this account is zero balane account and no hidden charges will be deduct.account was oppened with false statement.
i closed all my tansaction through this account, now they debited another transaction charges for thrice a month .but there is no transaction since first dedution which i paid . i refuse to pay transation charges and they refuse to close my account and add another 1067.00, they increase my minus balance to 2137.00

please suggest me

thank and regards

munish
Aug 14, 2020
Complaint marked as Resolved 
i am facing exactly same problem
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    sandip kumar singh
    from Kolkata, West Bengal
    Aug 19, 2008
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    sir,
    my name is sandip kumar singh, workng in AJAY INDUSTRIAL CORP. site 4, Industrial Area, sahibabad GZB. [u.p.].
    i went to ICICI bank to open my coperate acccount . my posting was in Mohali, Punjab tht time..


    it has been 3 months & still my account has not been activated..

    my 3 months salary is pending in suspense account of that bank...

    i have to still come daily to bank...
    i am not gettng satisfactory work.


    whenever i said that, my account is nt opened yet after 3 months, a agent working in bank said to me tht do wat can u want to do...

    i had came from Mohali to delhi.. 7 times on my own expense...

    plzzzzzzzzzzzz
    consider me
    Aug 14, 2020
    Complaint marked as Resolved 
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      N
      None123
      from Hyderabad, Telangana
      Aug 19, 2008
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      What the damn service are you providing? You , I requested you unlimited times to close the DUPLICATE account IN[protected] and waive off Rs.661 that I DO NOT owe. I visited ICICI branch, sec-bad and given application to close the account, but each time I get a letter from you saying your inability to close the account and ask me to pay Rs.661. I have submitted the application twice in May and June and got the letter regretting your inability of resolving the issue. You are good for nothing.

      Please understand this standalone demat is created without my concern. I already have a 3 in 1 account with ICICI and why the hell I need a standalone demat? If you can’t waive off the fee and close the account, you are not worth of doing business. You don’t understand a simple problem. How many times I contacted you to resolve this issue, but no cares for it.

      If this is not fixed for the last time, I warn you, I will go to CONSUMER COURT for harassing me. I got all the evidences. I am struggling to resolve this issue since March, and there is no progress at all. Shame on you .

      An extremely irate customer
      Venu
      Aug 13, 2020
      Complaint marked as Resolved 
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        A
        ASHA PRASAD
        from Gurgaon, Haryana
        Aug 19, 2008
        Resolved
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        The subject policy comes with the minimum lock - in period of three years. I want to redeem or continue depends on what i am going to get. The full workout is required in case of stoppage of premium payment after three years. But inspite of my regular letter in this regard what I get is a standard letter & not the specific answer.
        Aug 14, 2020
        Complaint marked as Resolved 
        From : S.DOMESAM, 3, Malligai Anupuram - 603127, TN

        Sir,

        Sub : Policy payment - reg

        Policy no : 01207254, LIFETIME PENSION II UIN 105L032V01

        I have paid my premium for the above policy on 20.01.2009 at ICICI prudential Life Insurance Co, Ltd. Kancheepuram - 603503.by SBI cheque No. 074424 ( Rs.10, 000/-). (see attached receipt.)

        After 10 days I have received a letter from you with the matter contains that your next premium due date is 09.12.2009. (See attached letter - I )

        Again after 2 months I have received a letter from you with the matter contains that we have not received your premium payment for the above policy. (See the attached letter II ).

        Hence, I kindly request you to check my payment and regularise my policy immediately. Inform the status to me at the earliest.

        Thanking you

        ( I am not able to attach copies here.If you send your e-mail ID I will forward payment receipt copy and letters copy)


        S.DOMESAN

        Note : This is the second time I am receiving your non payment letter.( last year also happens like that). Kindly see my payment properly or otherwise close my policy and settle the amount at the earliest.
        my policy no is[protected], i have already send my premuim online but so far no confirmation
        of the money received from icici insurance head office
        This complaint is concerning the following LIFETIME PENSION II UIN 105L032V01 POLICY which had been mis-sold in my wife's name effective from 20-Mar-2006.

        POLICY NO: 02571341 MRS. VIJAY VIRENDRA VERMA

        We have already paid three annual (3 x Rs. 100000l-) premiums due on 20-Mar-06 / 07 / 08 with out knowing the fact from the internet search that ICICI Prudential Life Insurance Co. Ltd. ICICI Pru LifeTime Pension-II 105L032V01 was in operation for a limited period only starting from 30-Apr-04 up to closing date of 1-Jul-06 when the policy had been withdrawn.

        We paid on demand our subsequent two annual premiums of the years 2007 & 08 with out knowing this information. We have now once again received the demand letter for the payment of annual premium for the product which has been withdrawn by ICICI Pru Life. I apprehend some unethical business practices and am therefore hesitant to pay the premium any further. Under the circumstances we wish to redeem the amount already paid by us in the units of the said policy through the last three premiums and want the current value to be credited to our mandate bank account.

        Please advise the procedure and implications.

        With kind regards...

        Verma
        I want to continue my life time policy no. 01440576 only after knowing the current surrender value.
        may i get the help from your end.
        thanks
        how can i see my father's policy status on my pc
        give me advise...
        Respected Sir,
        My Super Pension Policy No. 10059381 and my due date is 29/9/2009. But I want to know my status of Policy. So Pls send me details and Website name as soon as possible on my email ID.

        Thanking you

        SANDEEP
        Sir,
        My Policy No. 09856745 and i dont know about this policy please send my status. But I want to know my status of Policy. So Pls send me details and Website name as soon as possible on my email ID.

        Thanking you
        R, gandhi
        Sir,
        My Policy No. 09652927 and i dont know about this policy please send my status. But I want to know my status of Policy. So Pls send me details and Website name as soon as possible on my email ID.
        Sir,
        My Policy No. 06343182 and i dont know about this policy please send my status. But I want to know my status of Policy. So Pls send me details and Website name as soon as possible on my email ID.
        my policy no. 08615760 please send my policy status
        My Policy no. 00725011 and i don't know about this policy, please send my status.But I want to know my status of policy.so please send me details and Website name as soon as possible on my email ID.
        sir my policy no 01696813 pls send my mini statement
        Sir,

        My Policy no. is 04506199 it s lifetime super policy. i paid three years payment.I would like to know what happens if i surrender my policy after completion of 3 yrs. When i took the policy, agent from icici pru told me that i'll get my money with certain % interest after 3 yrs. Please let me know about my policy ASAP.

        Thanks
        sir,
        my policy no is 00664965 its life time pension plan, i paid about 7 payments, i want to know whats the current position and whats the current amount if iam quitting.plz send all the details to my mail id at the earliest.

        thanks and regards
        Mohammed Abbas A R
        My ICICI PRUDENTIAL Life time Pension II policy No:01787228 was surrendered on[protected]. Please inform me the surrender value .
        My ICICI PRUDENTIAL Life time Pension II policy No.01374547 . I reqired statements, policy status and present surrender value.
        Thankyou
        i have paid premium for life time pension II my polosi no is 01553274
        in the yera 2009 march till date receit not received let me know the status of nav
        and my policy
        My ICICI PRUDENTIAL Life time Pension II policy No.01374547 . I required statements, policy status and present surrender value.
        Thankyou
        sir,
        My Policy no. is 04252133 and i don't know about this policy, please send my status.But I also want to know my status of policy.so please send me details and Website name as soon as possible on my email ID.i also want to know the website so that we could open our policy no. from our home using net.
        plz...sir kindly reply soon..
        please give the proper website for checking my policy details/status
        my policy no 06830977 my policy amount due from september to april so i will paid the full amount of the sum so you will tell the amount for this policy
        hi my policy no :07811105, plz send me latest payment made and status and also present value.
        R/SIR
        My ICICI PRUDENTIAL Life time Pension II policy No 02302460 I WAS DEPOSIT 30 THIRTY THOUSAND 2006TO 2008 i don't know about this policy, please send my status.But I also want to know my status of policy.so please send me details as soon as possible on my email ID.i also want to know the website so that we could open our policy no. from our home using net.i want to return my amount
        plz...sir kindly reply soon..
        bis hajar aur jama karo tab apko vapas milega nahi to kuch nahi milega aisa bol raha hai icici bank
        My ICICI PRUDENTIAL Life Insurance policy No.09279695 . I required statements, policy status, last premium paid receipt and present surrender value.

        Devender Kumar Agarwal
        Thankx
        sir, My policy no. 08689945 .I want to know about my policy status, statements and surrender value. Plz send me the details as soon as possible on my mail ID [protected]@yahoo.com
        send My Current information of account Policy no is[protected]
        MY POLICY NO 13192123 PLEASE SEND MY ACCOUNT CURRENT STATUS
        Dated – 10/12/2010 The ICICI Prudential Subject:-For 10 percent of Sum Assured Rs. 1, 25, 000/- This is to inform you that I opened a Cash Back Policy in your ICICI Prudential vide Policy No. 06008669 start Dated 25/08/2007 in the name of Tarun Kumar Bar and Policy login period 25/08/2010.According Policy taken 10% Rs. 12, 500/- on Sum Assured Amount Rs. 1, 25, 000/- taken date 25/08/2010 but your Company not pay this Amount till date 15/09/2010. So that I Surrender this Policy on 16/09/2010. After surrender Policy I received Total Amt. Rs. 12, 896/-(Twelve Thousand Eight Hundred Ninety Six Only) on date 25/09/2010. My complaint this is that your Company Taken me 10% on Sum Assured before 25/08/2010 but not pay any percent on sum assured Amount till date 10/12/2010. So I kindly request you to please credit my Account early as per your record. I highly appreciated for this kind action. Thanks with Regards Tarun Kumar Bar Policy No. 06008669 Mob. No. [protected] Email [protected]@yahoo.co.in
        I had a ICICI PRU LIFETIME POLICY (NO[protected], which had annual premium of 40, 000.00. I paid 4 premiums (40, 000.00 * 4= 1, 60, 000.00) in four years. In 5'th year I withdraw the amt by closing the policy i.e. Rs.2, 15, 926.00. Now I just want a letter from ICICI PRU stating that this maturity amt. is tax free as told while buying the policy & under which section. I'd given the application for the same in their Kothrud, Pune office in Nov. 2010..But still I've not received any answer from their side. -
        From - Sandip Raghuvanshi, 3/3, sagar soc., wakadewadi, Pune 411003. Ph.[protected].
        Email - [protected]@gmail.com.
        Sir,

        I am Madhvi Kumari (My Policy no. is[protected] it s lifetime super policy. I paid three years payment.I would like to know what is the status of policy after completion of 3 yrs. i will dimed the policy. Please let me know about my policy, so that i will again renewal of policy . Request forward the status as soon as possible for early.

        My Email add : [protected]@gmail.com, mob [protected], [protected]

        Regards
        Dear Madam (Madhvi Kumari),

        Our representative will get in touch with you in the next 4 hours to help resolve your concern.

        Regards,
        ICICI Prudential Life Insurance
        Dear Madam (Madhvi Kumar),

        We understand our representative has contacted you and processed your request to your satisfaction. Accordingly, a communication has been sent to your registered address. Is there anything else we could assist you with?

        You may alternatively contact us on our toll free number[protected] or write to us at [protected]@iciciprulife.com.

        Regards,
        ICICI Prudential Life Insurance

        Icici safety bonds. - Money Multiplier Bond - 0399 - MMB - ONE

        Dear Sir, As iam holding Icici safety bonds. - Money Multiplier Bond - 0399 - MMB - ONE since 1999 to till date, Kindly know the status. My mail Id [protected]@gmail.com. Regards, M.Venkatesh.

        fee was deducted for home loan application but home loan not approved

        application no[protected]/[protected], home loan dated 30/01/2014 .money deducted but work not done please ensure to return my money please .tnx

        ican'tlog in my icici account

        a/c no[protected] name kishorebabu khandavalli branch uppalkalan user id khandavallikishore mother name puspavathi

        CREDIT CARD NOT RECEIVED(AWB-43625854414)

        Hello, I have not received icici bank platinum chip credit card which has been courier to me on 7-12-13 from blue dart AWB-[protected]. Plz check and revert on no mobile no-[protected] Regards Gaurav verma
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          L
          Laxman Acharya
          from Bhaisa, Telangana
          Aug 19, 2008
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          Sir,
          I have take a personal loan from ICICI. I am regullarly depositing the installments. Sometimes, due to personal reasons, I cannot deposit the installment in time. When I receive the call from your Delhi office, I provide approximate suitable date for paying the installment. When the recovery person comes or contact on phone, they use rough language and threatens whosover is available at home and their politeness is never seen in their dialogue. Sir, the behaviour of recovery persons who visit my home is not good. Please look into the matter and teach the lession to visiting persons (of Bikaner Office) to present themselves in a good manner. Else, I will compled to lost myself due to their harrassment and the whole responsibility of your esteemed organization
          . Laxman Acharya, Bikaner (Rajasthan)
          Mobile No. [protected]
          Aug 14, 2020
          Complaint marked as Resolved 
          I myself am a victim of the icici recovery officers who harras in spite of gving them all necessary details and the harrasment is to the tee. not only they use bad language but they also pass personal comments which are terrible and humiliating.
          I tried regestring a complaint at police station but it is all in vain.
          I WISH TO TAKE THIS ISSUE TO THE ICICI HEAD/CEO ... HOW DOI REACH THE CONCERNED AUTHORITY.
          PLEASE PLEASE HELP .
          i am based in pune . prabhat rd . 411004,
          my mobile number is [protected].
          YES THIS IS CORRECT THE COLLECTION AGENT THINKING HE IS THE OWNER OF THE BANK.
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            M
            Muhammad
            Aug 18, 2008
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            Icici bank is not following rules correctly.I want to activate my icici account but am not in india.So i called ICICI help desk and they asked me to send request ketter with my sign and submit to local branch.

            We submitted to local branch and they send the letter to mumbai and chennai.After 1 month.they said i have to meet in person.

            Help desk said.just send letter with father in local branch, .
            But when i call Bank manager.he asked me to come in person.

            After that they said they did not get my letter.It was very bad and they not follow rules general across bank.

            Online says something, email help desk says something and bank manager says something
            ICICI di dnot teac or train properly to their employees.

            Now am suffering because i have lot mone there in my bank .I have my ATM card and it is working ..but they stopped transactions.

            It is stupid and rediclules. I spent lot money calling them and called manafgers.. local branch., , ,

            they said hey will do ..but after that they ask me to send letter through courier.

            I do not know why they give differnt procedures and killing customers

            ICICI rules and eploueers not follow or not known rules.

            Just they send Predefined email TEXT format
            Activate my ac no.[protected].
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              A
              Anand Bathija
              from Kolkata, West Bengal
              Aug 18, 2008
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              Dear Sir,
              Card No [protected]
              With ref to above subject matter i am being asked to make payments for which i have not done.
              I have gone and informed the bank at jhanenwala office at videocon towers number of time but no one is ready to listen to my case i even gave them a letter from the merchant wherein he confirms that the transaction was cancelled and he was also not reimbursed for the same.
              Further more adding insult to injury they have put up my name in defaulters list on the net so all my cards and loan application will be rejected if i dont clear their dues.
              I belive this is pure blackmail and am willing to fight this till the end.
              Sir, I request you to kindly take this matter at the earliest and end the matter as fast as you can.
              They had tried to collect the amount thru some collection agency which i told them to get their facts right before entering my place again but to no avail.
              I told the collection agency if they do try and come to collect the money I would go to the police and they stopped calling.
              I Hope you would be kind enough to take up this matter with them on a strong note.
              Awaing your positive response.
              Regards
              Anand Bathija
              My cell no [protected]
              Add: D 503, Residency Apartments,
              Ardee City,
              Sec 52, Gurgaon,
              Haryana.
              Aug 14, 2020
              Complaint marked as Resolved 
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                A
                ankur singh
                from Bengaluru, Karnataka
                Aug 16, 2008
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                Dear Sir,

                I got a cheque through Mr. Mukesh Jain (ICICI bank Customer).I have submitted this cheque in my SBI Account (Acc No[protected], ) in Palam Colony, Delhi (Branch Code 6563).

                ICICI Bank Cheque No- 717458.of Rs 5000/- amount

                But still I didn't receive payment and the payment has been deducted from the Mr. Mukesh Jain account. When coordinate with ICICI Bank they said that coordinate with SBI Bank.

                I already coordinate with SBI Bank. SBI said that they got the non payment certificate from ICICI Bank. Please find the attached Picture of "NON PAYMENT CERTIFICATE".

                My question is that:

                (1) If ICICI bank said that the amount is debited from Mr. Mukesh Jain account (account no[protected] why they issued "NON PAYMENT CERTIFICATE".

                (2) Why ICICI are unable to give the proof so that I can show the proof to SBI Bank.

                Last 6 month I submit a lot of complaint but still no body gives the proper response.

                I have done a lot of time complaint but no result. I am hopeless.

                I hope that u will help me above matter.

                Regards

                Ankur Singh
                Aug 14, 2020
                Complaint marked as Resolved 
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                  P
                  Pravar Passi
                  from Anand, Gujarat
                  Aug 16, 2008
                  Resolved
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                  Dear Sir

                  I am an ICICI bank Platinum card holder.

                  I have been issued a complimentary “Priority Pass” that allowed me access to various airport lounges worldwide.

                  I have been using the priority pass since Apr 2007 all over the world – Bombay, Dubai, USA, Bangkok, and Shanghai. I was never charged for the same.

                  Now (in June 2008) without informing me I was being charged and a bill was raised against my usage in Bombay. This was the first time I was being charged in spite of regular usage worldwide without informing me that the “free” service is now being withdrawn.

                  I mailed several mails to the bank staff but still the matter has not been resolved.

                  I have made the payment to avoid confusion but I feel this is very very unprofessional and I want the charges to be reversed, furthermore the bank should be careful in future to FIRST INFORM and then start charging customers regarding any changes in the service fees.

                  It is completely unreasonable to start charging for a service without informing the customers.



                  Dr Pravar Passi
                  Consultant Neurologist

                  www.TheNeuroGuru.com

                  305 Vikram Towers
                  Sapna Sangeeta Road
                  Indore 452017, MP. INDIA

                  +[protected]W)
                  +[protected]H)
                  +91-[protected] (M)

                  [protected]@gmail.com
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    L
                    Lakhwinder Singh
                    from Bhopal, Madhya Pradesh
                    Aug 16, 2008
                    Resolved
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                    Resolved

                    Hi,

                    I m Lakhwinder Singh, using your 3rd class Gold Card (card no. [protected]) since one year. I always use it for around more than 3500 rs. This time i purchased 5 movie tickets according to your offer that buy 2 ticket get one free. bur i have been charged for the all the tickets. i purchased 5 tickets. and accroding to that I will have one ticket free. but i did nt receive any discount for that. Moreover that i made call on your pathetic helpline no. which a really a pathetic service provider. Specially your Relation Manager, even he does not know the way of talking. he was keep inturupting me in all the conversation. I also want to register complaint aginst your well educated customer care executive Pallavi and Shivangi. Pallavi made me a promise that she will arange a call back for me on the same issue but i did not receive any. then after 3 days today i again called your pathetic helpline no. then again miss shivangi was online who put me on hold without taking my confirmation for long 20 minutes in the whole conversation then she transfered my call to your reputed well educated Relation Manager Ashwani whe beleives that ICICI company belongs to himself. Now please disconnect my card. i Dont not need your card. Its a pathetic service i have ever been served of. more over that he disconnected my call. which is against the call center rules i suppose. I need a call on no. on urgent basis otherwise i will not pay even a single penny out of my outstanding bill 5279.39 rs. and more over i want discount for 600 rs now. for mentally harasment and my loss for 2 free tickets. thats it. my contact no. is [protected] and [protected]. thanks for your kind services.
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    I am customer of you bank, Recently we shifted the residence and I updated my Address also . Past six month over I am not receivec any bank statements from your side. I enquired Charmarajpet brach Bangalore regarding this matter .The concern person informed me send mail to customercare.

                    Kindly do the needful regarding this matter.


                    My Account No:[protected].

                    Thanks
                    Dear Concern,

                    This is our 4th reminder to your kindself about wrong debit transaction from my account.as on 13/04/2009 the debit card that i have received for my salary account and the NO is [protected] i made complaints several time but i could not got any kind of response from the concerned authority. now i am requesting you kindly look into the matter and take this issue seriously,



                    looking forward forward for your kind coopeartion


                    Thanks and Regards
                    Dear Sir/Madam,
                    This is my second reminder and no action has taken in my case.As i early inform you by mails and call in customer care.I had a facility of non fund base LC of Rs 5 million which i already surrender and have no facility with you.I deposit a FDR Rs 12, 50, 000/-as security margin money i am requesting you to release my funds with update interest till my money transfer to my account from last two weeks and there is no reply and proper support by your executive.
                    I made a loss of Rs two lacs last week due to funds you don't have any rights to hold my money without any reason.I need my money to be transfer in my account no[protected] Stellar Peripherals Pvt Ltd
                    Nehru Palace and FDR details are as below
                    account no:[protected]
                    Cust id:[protected]
                    Branch:Nehru Palace
                    Thanks,
                    Jitender Pal Singh
                    Director
                    Stellar Peripherals Pvt Ltd
                    my credit card no-[protected] already sattled is 17.01.2008 (4 instolment amt-7750/-instolment totly clear paid on cheque ! but your bank asking some more payment pls clear the metter no argument no calling angaist card payment! i know this metter is ragistered on foramcourt ! this is my last application on this subject !! thank you
                    Dear Sirs,
                    As per verbal confirmation, as well as SMS on my cell, the Statement of account for year[protected] was to be mailed today . Till end of the day it is not received.
                    The service request Number is :SR[protected] and the SMS confirmation was sent at 12:06:36 on[protected] on my cell by your bank.
                    Please send status immediately per return mail in my E-Mail address -"[protected]@yahoo.com.
                    Regards,
                    Kiritibhusan Mukhopadhyay
                    Sub: Avoidable duplication of work/call duration extension and wastage of time by your call center executive – ICICI Prudential Life Insurance


                    I, A. K. Dhingra R/o, B-77, Derawal Nagar, Delhi – 9, am subscribing to ICICI policy no. 00114060, UIN# 105N001V02 for last 5 years.

                    1. The renewal notice has not been received by me till date for installment due on 30.04.09.

                    2. I checked up telephonically ICICI Bank, Model Town, Delhi –9, for detailed payment due from me to
                    you before making payment in April 09 before due date.

                    3. I deposited Rs. 10, 737/- in April 09 after ensuring that service tax is not payable as per above
                    telephonic conversation.

                    4. I received intimation dated 06.05.09 from you that the policy has been discontinued due to short
                    payment of Rs. 293/-

                    5. On telephonic querry I was told that there is short payment of Rs. 125/- and not Rs. 293/-

                    6. I paid short payment of Rs. 125/- in May 2009 i.e. within stipulated period for reinstating life cover
                    before June 09.

                    7. I haven’t received any receipt till date from ICICI, Prudential Life Insurance.

                    8. On 16.06.09 when I contacted telephonically Ms. Seema at 1200 hrs approximately instead of noting
                    my requirement of sending receipt of the installment she wasted time in avoidable duplication, call
                    duration extension by repeatedly asking policy no., name, address, telephone no. when all these
                    details had already been verified/entered by your IVRS system and there is neither any change in
                    address/telephone no. nor I have requested for change. During conversation she confirmed these details also.

                    In view of the above, you are requested to take immediate action

                    (a) Why no renewal notice has been sent.
                    (b) Why life cover was discontinued due to small short payment of Rs. 125/- when you have already received/acknowledged bulk payment of Rs. 10, 737/- from me in time i.e. before 30.04.09.
                    (c) Why advise/communication of 06.05.09 from you of short payment was of Rs. 293/- instead of actual short payment of Rs. 125/-.
                    (d) Why receipt has not been sent to me till date after you received full amount and acknowledging the same also verbally during our tele -conversation.
                    (e) Why Ms. Seema wasted time by repeatedly asking questions involving avoidable duplication of work and extending call duration when already the relevant information had been provided by me to your IVRS as well as to Ms. Seema for verification as confirmed by her also during conversation.

                    Hoping for immediate action as above.

                    A. K. Dhingra
                    B-77, Derawal Nagar, Delhi – 9,
                    I am a customer of your bank credit card, since last two year i am withdrawn fany money from your ATM'S.I forgotten safety pin of ATM Counter.I request you to please send security pin by mail or post.

                    Also please note my new mobile no : [protected]

                    MYcridit card No:[protected]

                    Kindly do the needful regarding this matter.
                    I am a customer of your bank credit card, since last two year i am not withdrawn any money from your ATM'S.I forgotten safety pin of ATM Counter.I request you to please send security pin by mail or post.

                    Also please note my new mobile no : [protected]

                    MYcridit card No:[protected]

                    Kindly do the needful regarding this matter.
                    Hi
                    My name is Pratush Sinha. I am using icici credit card(number-- [protected]) with credit limit Rs.30, 000 in month of middle feb i got a call from [protected] by an executive simran. She informed me that my credit limit is going to increase from 30000 to 80, 000 and to get this i have to purchase a health policy of icici lombard health policy. And after submitting 2 premiums my credit limit would be increased. She confirmed me that this call in under recoreding and everything is recorded. After her call i got another call from icici lombard dept and they confirmed me about the policy. Simran told me that i dont need to discuss about the offer scheme to the executive of lombard because it is given to me as i am already using credit card of icici.And around Rs.6732 already deducted from my credit card account and i need to pay 317 rupees per month for 2 years But after submitting my 2 premiums i haven't got any confirmation about the credit increase. Today i called on [protected] then somebody told me that this is icici prudential and simran is not exist here then i called to the custumer care in delhi as i am living right now in delhi. And an executive told me that for credit enhancement we need to register a request and they are not telling me about my issue.. She suggested me to register complain through website of icici. So plz kindly resolve my issue becasue i am feeling that i have cheated by icici, so this is a kind request, plz do right action otherwise i will be forced to do some legal action.

                    Thanks & regards,
                    Pratush Sinha
                    Dear Sir,

                    Reminder I dt.[protected]
                    Reminder II dt.[protected]

                    I have not utilised the personal loan sanctioned of Rs.24000/-in the year[protected] by your draft No.453988dt.[protected] in the drop box of your Gajuwaka Branch[protected]. Subsequenlty my appeal with you on[protected], clearlly given details, yoor personnel from mumbai stated about the elared about the payment and the matter being closed.till then t am going getting calls from your personnel to pay the amount reminding me by email and also calleing to pay the amout..

                    Hence requested to look into the matter and do the needful without any delay and also this mmater also may be forwarded to your personnel and in futsure advise your members to remind me with all the evidences in tact, all the matters were ill treating your valuable customers without any proper evidences.

                    please constact me [protected]
                    Dear Sir / Madam,

                    We require a Bank statement for the period from 1-9-2008 to[protected]. Please email the bank statement as early as possible. We have not received bank statement between these dates daily.
                    Some dates are missing.
                    Please send the statement as early as possible on registered IDs.

                    A/c No.[protected].

                    Thanking You,


                    kuljeet Singh
                    [protected]
                    my a/c[protected] which was totally closed (full and final settlement done).the bank has issued me a full and final settlement letter vide ref/220/09/08/02/U dtd 10/09/2008 for Inr 88, 000 and a receipt was also issued to me receipt no. CO [protected] dtd 12/09/2008 and all the pdc were duly cleared. Inspite of this, I am still getting calls from the collection center of icici bank that still amount of inr 2054.00 is pending towards my credit card amount and every month atleast 2 c alls are made to me and harassing me for the payment. Inspite of giving them the full above information to the collection centere and subsequent call to the bank who assured me that no such calls will be done to me and the the credit card will be closed, calls are still made to me. I request to take immediate step and ensure that this case is closed else I will be forced to take legal action and to call for a press conference and e xpose the bank of their unmindful attitude towards its customer.
                    MY PERSONAL LOAN A/C NO-LPVPI[protected]

                    I HAVE PAID MY ALL EMI UP TO JUNE-2009 BUT TILL DATE I HAVE RCED NOTICE FOR O/S EMI FROM YOUR OFFICE. I WRITE A LETTER TO YOUR MUMBAI & H'BAD NODAL OFFICER FOR THIS BUT TILL DATE I HAVE NOT RECD MY LATEST O/S STATEMENT.I ALSO ENCLOSED MY S.B A/C STATEMENT FOR VERIFING MY EMI DEDUCTION AT YOUR MUMBAI & H'BAD OFFICE.

                    PLEASE LOOK IN THIS MATTER AND SLOVED MY PROBLEM ALSO SEND MY LATEST O/S STATEMENT AS EARLY AS POSSIBLE.
                    It is a old and repeated stroy of misbehaviour of so called uneduacted executives appointed or hired by the bank. Those who are not bothered to hear ur voice but try to dictate terms as tutured by bank. I am suffering from mental agony and harrasment in the hands of bank since May 2006. None of the officials has come up to resolve the issue of PL, every executive attending the mail messgaes has his/her own requirements which are ridculous and frivolous. New method adopted by those is threat to list the name in CIBIL Bank should try to regain its image by solving the issues at priority than to kepp them at bay and which by harrasssing the customers. If bank require my details I can provide on mail message
                    i am a saving account holder of your bank . my account numbes is[protected] . i was deposit a chequeon date 12th june 2009 in drop box of raja park branch, jaipur before 11:00 am. which has to be clear in 3 days but they can not clear the cheque right time .that's why there was a payment of car loan to kotak mehendra bank is dishonour on 16th of june . the cheque which i has deposit is from hsbc bank & the cheque number is 018631 it wa a local clearing but by your mistake the amount of that cheque was not credited in my account & my againest cheque has been dis honour.i explain this problem in the bank but they cann't co oprate .plz help me in this case
                    Hi,
                    I was recently abroad and used my credit card there during my stay upon returning i recieved a call from the bank asking weather i would like to covert the same into 3 interest free instalments which would start in july for which i agreed i then recieved my statement of accounts for june (75000) the amount that was used and was requested to pay a minimum of 27000 which i did not understand why and now in july the statement is show 1 lac so i telephoned the helpline and asked for an explanation after spending around 45 minutes was told to write a mail would like someone to explain how the amount that has increased by 25 thousand in a single month and if i make a payment would it be deducted from 75000 or 1 lac????????? would appreciate a prompt response.
                    SANDIP KUMAR MAITY
                    ‘Vikash Vatika”, Qtr No-03,
                    Shivaji Nagar, Booty, NH-33,
                    Ranchi-835217, Jharkhand.
                    E-mail: [protected]@yahoo.com
                    Date:[protected]
                    TO,
                    The Manager of ICICI Bank,
                    Ground Floor, S2-Amravati Complex,
                    Circular Road,
                    Lalpur Branch, Ranchi.


                    SUB: UPDATE PERMANENT PENSION ACCOUNT (PPO) IN RESPECT OF NO[protected]L EX/ SIGMN SANDIP KUMAR MAITY

                    Sir,

                    With due respect and humble submission I state begs that the following few lines for your kind consideration and action taken please.

                    I am Sandip Kumar Maity retired from Army (Corps of Signals) on 01 Nov, 2006. My pension account already opened your bank. A/C No[protected]Single) . Recently my permanent pension order (PPO) you have received from O/o The Principal Controller of Defence Accounts (Pensions), Draupadighat, Allahabad-211014(PPO No D/010443/2007) dated 07 May, 2009.

                    So, I humble requested to you please updated my pension account as per PPO at the earliest and infrom to O/o The Principal Controller of Defence Accounts (Pensions), Draupadighat, Allahabad-211014 immediatly.

                    Thanking You.

                    Yours faithfully,


                    Sandip Kumar Maity
                    dear sir,
                    with due respect and humble submission i state begs that the few following lines of your kind consideration and action taken please.
                    i have current a/c in your bank:[protected].and i want my a/c statement monthly at my address: 1/4484 main mandoli road, ramnagar, shahadara delhi-110032. whenver, i take my statement from your branch that time i have to pay some charges allways. so, kindly forward my request as soon as possible. thanking you
                    account holder : ANAND KUMAR
                    Mobile no: [protected]
                    [protected]
                    I visited your Ambala cantt BrancLat LICI Building Ambala Cantt with an intension to open a general saving account in your prestigious Bank. I adopted proper procedure for the same.Through you coumputerized display system I was asked to attend counter No 20 which was manned by Mr Rimple Sharma Branch Sale Manager.I was directed by him to go to counter no.23 which was being manned by some lady executive.I was asked by her produce necessary documents as well as to fill up the form. Then I was asked to deposit Rs10000/-, the minimum amount required for opening of new saving account.When I told that earlier it was Rs.5000/- she replied that now it has been revised. Whether it is correct?. Then I approached to Mr Rimple Sharma reiterated my question he confirmed the reply given by that lady.How ever Mr Sharma suggested that If I adopt ICICI Prudent LIC policy my account will automatically be converted in a Zero balances saving Account .I immediately issued two cheques of axis bank each amounting to Rs.10000/-one for saving account and other for insurance account.I was issued the welcome kit having saving A/c No.[protected].Now as per sms alert message both of the cheques issued by me has been got in cashed, which reveal that my ICICI prudent account has become activated and my saving account has been converted into a zero balance account.Now my question is (A)-I am entiteled to withdraw entier amount from my saving account?(B)-Whether there is any need to mintian minimum quarterly balance in my account?Please reply by return
                    I am having credit card No.[protected] with you and outstanding due is Rs.1, 73, 368/-. I request you to send statement of details of transactions since debits arise through email.

                    thanks & regards
                    P Srinivasarao
                    I would like to bring kind notice to the all senior person of ICICI Demat Service, that due to bad service of ICICI Demat account I can't access the bank site properly and if I had inter in the demat account section after trying 5-10 times but I can't sell of purchase securities. And due to bad services of ICICI from 6th july to till date I can't booked my profit and now I'm in the looser site. When I'm write the same to customercare they asked soory for that and it will another 2-3 day to rectify. What should I have to do.
                    I have a debit card with the no.[protected] valid through 08/17. Yesterday I had used this card to purchase a few things for Rs. 304.73 on 8th July 2009 inTrinethra (More) outlet in Sriram Nagar, Mudichur Road, Tambaram. Twice the machine read Receiving and then Error. So I had to pay cash for my purchase and soon after I reached home I received two sms that I have made the purchase twice. I asked the shop and they said that it is an error from the bank. So I called to lodge a complaint with the customer care and I was informed by one person that in three days it will be done and another told me that I have to wait for 35 working days for this error to be looked into. Is this how you give customer service. For a refund of about Rs. 610/- should i wait for a whole month. Added I dont get any statements as well and off late I wasnt receiving any messages on my mobile for transactions made earlier. Please look into this and take immediate action. Please reply to Shanthi Vidya Bala R,[protected], Email - [protected]@yahoo.co.uk
                    I have a debit card no.[protected] valid through 08/17. Yesterday I had used this card to purchase a few things for 304.73 on 8th July 2009 inTrinethra (More) outlet in Sriram Nagar, Mudichur Road, Tambaram. Twice the machine read Receiving and then Error. So I had to pay cash for my purchase and soon after I reached home I received two sms that I have amde a purchase twice. I asked the shop and they said that it is an error from the bank. So I called to lodge a complaint with the customer care and I was informed by one person that in three days it will be done and another told me that I have to wait for 35 working days for this error to be looked into. Is this how you give customer service. For a refund of about Rs. 610/- should i wait for a whole month. Added I dont get any statements as well and off late I wasnt receiving any messages on my mobile for transactions made earlier. Please look into this and take immediate action. Please reply to Shanthi Vidya Bala R,[protected], Email - [protected]@yahoo.co.uk
                    Dear sir
                    This is to inform you that we have made a D.D of 2, 77000 in the favour of indian oil corporation
                    but it was reject due to ill writing and printing problem from ur side.it has happened thrice before from the "Muktsar" branch located at KKP road, Punjab.kindly help us to provide better service and avoid inconvenience.looking for your earliest response.
                    Regards
                    Shalinder malhotra
                    [protected]
                    there is no response from your end about my query

                    selvam
                    pondicherry.
                    please re-issue my welcome kit (cheque book & ATM card) of ac no.[protected], as soon as possible, i open the account atleast 1 year ago but till now i cant get any thing accept demat ac cheque, thus look after my problem .my contact no. [protected]
                    Hello,

                    As per sms which I got on 14th July, u have sent the statement to wrong email address. may I know the reason behind this. This may lead to very serious issue.

                    Though I have updated my email address correctly why it is sent to wrong address. Please check it from your side and do the needful as quickly as possible to avoid inconveniencies.


                    Regards,
                    Ravindra
                    Dear Sir/Madam,

                    With reference to my Gold card no [protected], i would like to inform you I have made my payment in due date (i.e 6.7.09) but you are showing interest and other charges for Rs 1157/-. Kindly reverese the extra charges which you are debited in my account. And Pl. Let me know the available balance in my account. When I used my card at Ponnu Super market, Avadi, It showed as declaied, why ?
                    Thanks & Regards

                    J.Varalakshmi
                    Dear sir,
                    i had your credit card since almost two year .Recently i used this card to make certain payment on net.Ihad made the payment on last day but igot a statment in june to deposite Rs.476.61 as late payment charges.For which again i complied by depositing the cheque of Rs.480/- before due date.
                    Now in month of july statment i again recieved the statment stating depsit of Rs.1232.07 .wherein it ismentioned that the cheque has been returned Ihave chequed with my bank that the cheque was never presented in my bank. The ICICI Bank have not returned the old cheque also.you are therefore requested to please either revert back the penality imposed by icici bank or send your person to collect full and final settlement and cancell my credit card immediately.

                    Vijay Soni
                    [protected]
                    Dear SirMadam,

                    I am customer of your bank, recently we shifted New address at N0. 7 Tiruvelluver street, Bharathi Nagar, Selaiyur, Chennai - 600 073. Hince, I request you to update my address, and also I am not received Bank statement in your side for past one year and above.

                    So, kindly update my address and send the bank statement as soon as possible.

                    Acount No:[protected]

                    Thanks & Regards

                    L. Lawrence prabhudass.
                    I am accountholder fo your bank at chennai branch . I request you to, my nativeplace at manamadurai. somany time a am visit my place. but I cannot transaction at our place, due to not available in ATM and branch. In my friends and buisness peoples opeing accounts at near madurai and sivaganga it will take nearly one hour time. so kindly open ATM or branch. If you want space for place at manamadurai, in my place available near busstand and bybass road for four floor and lift and senset also avail all fecilites .so ! request you to kindly as soon as possible. thanking you
                    I Suman Kumar A.V.has been account holder in ICICI bank from Oct2007.my account[protected] On 1st August i want to draw money, so i went to near HDFC bank branch ATM center at JNTU HYDERABAd, and i had swiped my card twice 2000/- &2000/- transaction but, i didn't get any money and the amount was debited, so while i went near ICICI bank near JNTU, i didn't get atleast help from bank staff, i am where ashamed about there behaviour, so, please take this complaint and take neccessary action as fast as you can

                    Thanking You
                    Your's Sincerely
                    Suman Kumar A.V
                    I am a customer of your bank credit card, since last two year i am not withdrawn any money from your ATM'S.I forgotten safety pin of ATM Counter.I request you to please send security pin by mail or post.

                    Also please note my new mobile no :[protected]

                    Kindly do the needful regarding this matter.
                    Dear sir/Madam

                    I am a customer of your bank.
                    Past 1 year am not receiving any bank statements from your side.
                    Kindly do needful.
                    A/C no.[protected]
                    Date:- 7-08-09

                    To,

                    The Manager


                    Sub:-Cancel The Card
                    Respected Sir

                    I Mr. Javed Pawaskar Credit Card holder A/c No. [protected] in your bank I wanted to Cancel the Card which you have provided me as I don’t require the same. I have already submitted an application for cancellation of the CARD with all the required ICICI (KALENA) BARCH, ALL Clearer’s my payment

                    Last chq No. 94204 AMOUNT IS 25209. 00
                    I have.I request you to please do the needful at your earliest.
                    MY MOB. NO. [protected]


                    Thanking you,
                    Yours truly


                    Javed Pawaskar
                    Sir, I have registered a complaint regarding non receipt of cash at one of the ATM on 5th Aug 09. my Complaint No is[protected]. My request No. is SR[protected]. I have not received any information from customer care. I m afraid that my cash will not be return back. I m a salaried person and half of the amount of my salary has been retained during my last transaction before my complaint. Sir please do the necessary action and refturn my money as early as possible.
                    Dear concern,
                    I am customer of your bank.I forgotten my netbanking login&Transaction Password at 12/07/09.Already I communicated in your customer care, he told wait for 10 days.Up to till date we have not received in any mail & any letters.And also I need Bank statement for the period of 01/09/08 to 01/08/09 .

                    My A/C no :[protected]
                    User Id :[protected]
                    Kindly do the needful for this matter

                    Regards,
                    Mathevan.s
                    (+91 [protected])
                    sir,
                    i purchased one tipper[TRUCK] from auction through agent three year back around 6 lacs till now i have not received any paper and documents for the same i purchased it from ROURKELA ORRISA so i am not able to use the same as there no documents availale with me so kindly please pay your regards for it and as these tipper in stand for 3 years and much depericated so when we purchased the same we gave bank draft for the same so we want our money back with intereast and plenty in 7 days
                    thank you
                    PRADDEP JAIN
                    DALLI RAJHARA CHATTISGRAH
                    [protected]
                    SANDIP KUMAR MAITY
                    ‘Vikash Vatika”, Qtr No-03,
                    Shivaji Nagar, Booty, NH-33,
                    Ranchi-835217, Jharkhand.
                    E-mail: [protected]@yahoo.com
                    Date:[protected]
                    TO,
                    The Manager of ICICI Bank,
                    Ground Floor, S2-Amravati Complex,
                    Circular Road,
                    Lalpur Branch, Ranchi.


                    SUB: UPDATE PERMANENT PENSION ACCOUNT (PPO) IN RESPECT OF NO[protected]L EX/ SIGMN SANDIP KUMAR MAITY

                    Sir,

                    With due respect and humble submission I state begs that the following few lines for your kind consideration and action taken please.

                    I am Sandip Kumar Maity retired from Army (Corps of Signals) on 01 Nov, 2006. This is my third reminder and no action has taken in my case. My pension account already opened your bank. A/C No[protected]Single) . Already my permanent pension order (PPO) you have been received from O/o The Principal Controller of Defence Accounts (Pensions), Draupadighat, Allahabad-211014(PPO No D/010443/2007) dated 07 May, 2009.

                    So, I humble requested to you please updated my pension account as per PPO at the earliest and immediatly infrom to O/o The Principal Controller of Defence Accounts (Pensions), Draupadighat, Allahabad-211014 . Otherwise I will complain to consumer office through proper channel.

                    Thanking You.

                    Yours faithfully,


                    Sandip Kumar Maity
                    Mob:[protected]
                    Dear Pallavi,
                    This is Deepak D. Surti, My Debit Card No.[protected]
                    On 17/08/2009, in mini statement transaction showing Rs.900/- Debited, & that is wrong.
                    I have not purchsed any thing even not used my card.
                    Even I talked with Customer Care officer Mr.Manish on 20/08/2009.

                    On 16/08/2009, I used my card only to withdraw Rs.1500/-

                    I hereby request you to please check & credit Rs.900/- in my Account.

                    Please do the needful,
                    Thanking you
                    Regards,
                    Deepak D. Surti
                    Mobile No.[protected] / [protected].
                    [protected]@yahoo.co.in
                    ON 8TH AUG-09 I VISITED UR MAIN BRANCH AT FEROZEGANDHI MARKET(LUDHIANA) FOR PREPAID MY CAR FINANCE PAYMENT. THEY TOLD ME AFTER 15 DAYS U GET UR NOC AT UR ADDRESS IF NOT THAN U COME AGAIN BANK &RECIEVED UR NOC.ON 23RD AUG-09 I AGAIN VISITED BANK & THIS TIME THEY TOLD U RECIVED UR NOC AFTER 10 DAYS FROM BANK.I M COMING FROM FEROZEPUR & THIS IS TO DIFFICULT TO GO AGAIN & AGAIN, THIS IS UR DUTY TO SEND MY NOC AT MY ADDRESS.PLZ DO NEEDFUL.

                    MY AC NO IS-LAFER[protected] & VEHICLE NO IS-PBO5L-4824
                    i have a loan account no.[protected].I had taken a loan of rs 2, 50, 000 to be repaid in 48 installments. After paying 22 installments the outstanding amount due as per statement sent to me as on 23-07-09 was 1, 52, 160. I paid Rs 1, 58, 000 on 04-07-09, reflected in the same statement. May I request that my loan account be closed immediately, and any amount due to me, be refunded. Thanking you.

                    Maj Gen Vinay Bhatnagar,
                    mob-[protected].
                    [protected].
                    Am Diwandini, i was missed my debit card[no:[protected]].so i request you to block this card.and also i want to apply for new card.Already i was informed to customer care many times but there is no proper reply.Do this need full.
                    Dear sir/madam,

                    I AM NAGARAJ SHETTY A.J.
                    I AM TAKEN THE PERSONEL LOAN FROM ICICI BANK ON 05/08/2006.A/C LPBNG[protected].WHICH WAS TOTALY CLOSED(FULL AND FINAL SETTLEMENT DONE ON 06/11/2008.) THE BANK HAS ISSUED ME A FULL AND FINAL SETTLEMENT LETTER REF:NOV/021/7260047 ON 06/11/2008.

                    NOW THE PROBLEM IS MY NAME IS DEFAULTER LIST IN CIBIL REPORT.
                    THEY ARE SAYING(CIBIL).WE CANNOT MODIFY ANY INFORMATION IN THE DATABASE WITHOUT THE CONCERNED MEMBER CONFIRMING THE SAME.IT IS RESPOSIBILITY OF THE CONCERNED MEMBER TO SUBMIT CORRECT, UPDATED AND ACCURATE CREDIT INFORMATION TO CIBIL.

                    I AM ALREADY INFORMED TO CONCERNED BANGALORE IN BOMMANAHALLI BRANCH.STILL THIS IS NOT UPDATED TO CIBIL.

                    PLEASE TAKE THE IMMEDIATE ACTION, AND REMOVE MY NAME IN CIBIL DEFAULTERLIST.

                    REGARDS
                    NAGARAJ SHETTY A.J
                    PAN #AIFPA8247A
                    PHONE:[protected]
                    EMAIL ID:nagaraj.[protected]@shahi.co.in
                    Dear customer,
                    THANKS SO MUCH.
                    I was really surprised to have similar experience from the so called helpline services.
                    I have my prudential account at Calicut office at I G Road and paid all the premium accordingly;recently had a bad experience from the office also.
                    They are first of all not trained bank professionals, may be computer trained- that is all.
                    The people over there didn't show any care to listen my complaint and telling as if we are beggers.
                    No other bank in India or anywhere would behave so much direspectfully like this ICICI bank.
                    Only God will understatnd our pain and God will give them required punishment oneday.
                    We will wait and see.
                    PLEASE MANY MORE PERSONS SHOULD WRITE BOLDLY AGAINST THEM.
                    my ATM is blocked reopen it again urgently. A/C NO =[protected]
                    To,

                    Dear Sir,

                    Sub : Non Receipt of Fixed Deposit Certificates.
                    Ref : Account No.[protected].

                    This is to bring to your notice that I have deposited Rs. 1, 00, 000/- (two Fifty Thousand) toward Fixed Deposit in your Ramangar Branch Visakhapatnam during August 2009.So far I have not received my Deposit Receipts .I have enquired your branch they said already couriered .I have contacted First Flight Couriers regarding this. They replied that the cover returned to Branch. I have approached branch but they are asking me to provide the details that who has taken the cover from courier in the bank. This information how can I provide to branch which is bank internal issue.

                    I request your good self to kindly look into this and help.


                    Thanking you,

                    With regards,


                    Md. Shoed
                    my S.B.Account no.[protected] from 06.09.09 -15.56 transaction declined without prerior information to me. On this regard I approch Villupuram Brank they hate my request and through my atm card on the table by the lady staff and one of the male staff put my atm card in his pocket. I am not satisfied the Branch people co-operation with Customers. Kindly relese the blocked my ATM as early as possible and intimate me by SMS or cellphone which is already availabe in your branch.

                    jsukumar.
                    Dear sir/madam,

                    Name: Amit Kumar
                    Ac. No:[protected]
                    I am trapped very badly I am holding bank account from past three years having no objectionable record I am a simple working professional.
                    I got a mail for part time job offer as a payment manager for india for bloom mordern textile factory in UK. I use to get call of Richad powell from UK regarding the same. Before we complete our paper work & formalities of getting my appointment Friday (04/08/09) he asked favor from me stating that he has to make one urgent payment so can they trust me to transfer the money for them then I agreed to it but I was very casual till that time that how anyone can transfer money on mutual understanding.
                    On Saturday evening he called me and informed that he has transferred 50, 000/- to my account and directed me to withdrawal 25k on Saturday from ATM and 25k on Sunday and keep 5k as my commission and as the bank open early Monday morning transfers the cash money to the account he messaged me i.e.
                    Account name: Meena Garment
                    Account number: [protected]
                    Pan Number: awupm8019r
                    Branch: Raja Park
                    AXIS BANK
                    Then On Sunday (i.e. 06/08/09) he again called me and informed that again he has transferred 30000/- more to my account and asked me to withdrawal 25k more on Monday morning and deposit 75k to the messaged account number (mentioned above) and keep rest 5k with me. Monday morning again I withdrawal 25k and deposited 75k to axis bank at 9.40am at Mira Road Branch.
                    Then again on Tuesday they were asking me to transfer my own 20000/- to one of their client and forwarded me the other bank Details i.e.
                    Account name: SARFARAZ KALAM
                    Account name: [protected]
                    Pan No.: ARTKP2229B
                    Branch: TOPSIA
                    Bank name: State Bank of India
                    and promised me that by the end of the day they will for sure deposit my money then I refused they kept on chasing me many times to do so but I refused.

                    On Wednesday (09/09/09) I received a message from ICICI bank that my check of Rs. 400/- got dishonored then I called customer care then today I came to know that my account is freeze for transaction. I visited my base branch but no one is giving me proper reply stating we are not updated with my details. When I am talking to customer care they say to visit base branch what do I do please let me know……..
                    I am ready to cooperate in any terms Please get me out of this trap I will ever been grateful to you all.
                    I am attaching all the mailing conversation we had among us
                    Looking ahead for your response………………
                    My swip machin not working since last month my TID no.42232513 MID no.50158231
                    complaints no.IC9T8WB4011

                    Many time i call on [protected] but no resut found

                    pls solve my problem as posseble
                    I am having satyam salary account (Accno.[protected] with icici secunderabad branch. I had requested for new ATM card, in process my card get disabled and still i hadnt recieved my new card. I had already call at ur pathetic cutomer care service number no. of times but hadnt get a proper answer. The new card arrival was scheduled by 04-sep-2009 friday, its already a week over and in this period i had already went no. of times to ur icici office to collect money via cheque. If i ill not get card by tuesday 15-Sep 2009 then please ready to pay my petrol and phone bills i had wasted to check the status.I ill provide both bills to customer forum.

                    Thanks
                    Saurabh Sinha
                    mob : [protected]
                    Accno.[protected]
                    Please note that I have been receiving SMS TEXTS from your TM-ICICI BANK of an EMI of Rs 511138 overdue against Bank Loan AC LICALXX9296 as on 31 aug 2009.

                    I HAVE NOT TAKEN ANY LOAN FROM YOUR BANK SO PLEASE ENSURE THAT I AM NOT SENT ANY FURTHER SMS IN THIS REGARD AS OTHERWISE I HAVE TO TAKE RECOURSE TO LEGAL ACTION AGAINST YOUR BANK FOR HARASSMENT.

                    MRS. E.K MATHEW
                    To,
                    ICICI BANK AUTHORITIES,
                    Hi All, As i am having an account in state bank of India (Bangalore) my name "Syed Shuaib Hussaini" My A/C#"[protected]". i used the ICICI ATM code "S1CD1572 " for with drawl of my salary, i started the prosess at the ATM, but after couple of seconds i got an error message on the screen "network Error" and i did not got my enterted cash rs, 5000/-, and no any print out from the ATM mechine. then after i went to the other "SBI ATM" and shock to see rs 5000/- was detucted from my account, which i dint recived in ICICI ATM, i went and checked in ICICI bank H.B.R Layout branch where the ATM is located, According to them the money will refund in 1 weeks of time, they ask me to give a request letter to my 'SBI Bank" i did that immediately but since after it is now 15 days, i still doesn't knew whats happen no any reply from ICICI, worst is my monthly EMI has Got bounce, because aim an salaried employee, please look in to my matter. and do me the need full thank u all.
                    Sir
                    I am very old costomer of icici bank.
                    I use all service i need.
                    but sir this time i am drop my cheque at last movement, due to some holiday and saturday and sunday a am late for one day.
                    so due to this you charge a late fee.
                    so my request is pl. dedut my late fee this time.
                    my cradit card no is- [protected] .
                    Thanks
                    m.no-[protected]
                    REMINDER
                    **************
                    Sir,

                    Ist Reminder dt :15/09/2009
                    *********************************

                    I Ajeet Rupa S/o Mr. J W Rupa R/o A-5, First Floor, Market Block-3, Ramprastha, Ghaziabad (UP) would like to bring to your notice that I have received two lone sms A/c No. LBDEL [protected] and LBDEL [protected] regarding bouncing of my ECS with the reason INSUFFICIENT FUNDS. I immediately contacted my bank and found that there is sufficient balance in my account, thus I brought this matter in front of the branch manager and he showed their ledger record that they did not receive any ECS.

                    So kindly send me the proof of bouncing the ECS, and solve my worry and bring me out of this mental tension. Other wise I will be forced to take some appropriate action against these mental harassments.

                    Ajeet S Rupa
                    [protected]
                    Sir,

                    I Ajeet Rupa S/o Mr. J W Rupa R/o A-5, First Floor, Market Block-3, Ramprastha, Ghaziabad (UP) would like to say that kindly send me the total amount of the balance lone amount. A/c No. LBDEL [protected] and LBDEL [protected] as i want to close my account and switch to some other bank.


                    Ajeet S Rupa
                    [protected]
                    Asn my residential address has been changed new address given below in future communicationthis address only.My savings account no is[protected]. Nungampakkam branch.

                    NEW ADDRESS;
                    PRABHAKARAN.V
                    OLDNO35/NEWNO49
                    MUTHUMARIAMMANKOIL ST,
                    NAVALAR NAGAR,
                    ANNANAGAR WEST,
                    CHENNAI.40
                    i gave complient to icici regagding roung computation statement w r t irctc tickets
                    so for no reply
                    I have completely settled my credit card dues and received statement showing 0 dues. As the Bank reported to CIBIL in the year 2008 December but once the money is received the bank did not report back to CIBIL. Thus genuine customers are harassed by the lenders (this is the price we are getting for having paid enormous interest to the lenders). I wrote many letters (received in person) but till date NO DUE CERTIFICATE IS NOT AT ALL ISSUED TO ME. Because of this I am not getting any loans from any banks for fulfilling my reasonable need of finance. Who will bell the Cats of ICICI Bank and CIBIL people?
                    Reminder : 17/09/2009
                    ***********

                    Sir,

                    I Ajeet Rupa S/o Mr. J W Rupa R/o A-5, First Floor, Market Block-3, Ramprastha, Ghaziabad (UP) would like to say that kindly send me the total amount of the balance lone amount. A/c No. LBDEL [protected] and LBDEL [protected] as i want to close my account and switch to some other bank.


                    Ajeet S Rupa
                    [protected]
                    I AM YOUR CUSTOMER I WAS MADE ONE TRANSACTION TO RECHARGE MY DISHTV THROUGH CREDIT CARD. BUT THE TRANSACTION PENDING. SO, I WANT TO KNOW WEATHER THE AMOUNT WAS DEDECTED OR NOT OF MY ACCOUNT
                    Sub:- Fixation of loan and EMI amount Ref: Car Loan A/c No. LUDEL [protected]

                    Sir/Madam,

                    I applied to your bank through your D.S.A. M/s Accurate Commercial Services, Sewa Bhawan, Jhandewalan, New Delhi for financing me in purchasing a Scorpio Car. The amount of loan applied for was Rs. 4, 50, 000/- (Rs. Four Lakh and Fifty Thousand Only)
                    After the loan was sanctioned, I was paid Rs. 3, 50, 000/- in cash by the proprietor of the D.S.A. M/s Accurate Commercial Services namely Mr. Vikrant Sareen [copy of Cheque enclosed]. The balance amount of Rs. 1, 00, 000/- was paid vide Cheque No. 578508 dated[protected] issued on ICICI Bank, Connaught Place II Branch. When the said cheque was deposited in my bank account it bounced due to insufficiency of funds. The said Mr. Vikrant Sareen had since been absconding. I informed your bank about the whole episode in writting [Copy of letter enclosed]
                    The Concerned officers informed me that the said DSA had deceived many others in the similar way and the bank had issued all of them new cheques. They assured the that I will be issued a new cheque for Rs. 1 lakh. They asked me to keep patience as some procedure was to be followed. However, till date even after passing of almost half of the loan period, no positive steps are taken by your bank. I continued to pay instalment amount on Rs. 4.5 lakhs under impression that Rs. 1 lakh would be paid immediately as assured by your bank. In this situation, I’ll not like to avail the balance amount of Rs. 1 lakh any more as the half of the loan period has already been passed. I want you fix the loan amount at Rs. 3.5 lakhs. I’ll be highly obliged if you adjust the excess instalment payments made by me on Rs. 4.5 lakhs against the future EMI instalment amount on Rs. 3.5 lakhs. It may be noted that I should not be made liable for any prepayment penal charges as the loan of Rs. 1 lakh was never paid to me by your bank.

                    Thanking you
                    Yours Faithfully


                    (Rakesh Sharma)


                    Enclosures:

                    1. Photocopy of bounced cheque No. 578508 dated[protected]
                    2. Photocopy of information letter of your bank about bouncing of cheque
                    3. Photo copy of Loan Act No. LUDEL [protected]
                    ICICI DOES NOT TAKE CARE OF THEIR COUSTOMERS
                    *******************************************************************
                    I send 5 mails and reminders but in vain.
                    I AM Ramesh from Tamil Nadu, RUPEES 208800 two lakh eight thousend and eight hundred missed from my current account by 17 transections on[protected],[protected], 11.09.2009, cash dran by debit cord an unknown person. On 06.08.2009 My Dedit Cord Blocked Not Working from 06.08.2009
                    But that 3 days mobile alart statement recived correct balance, 4th day shouing nill balance. The bank manager telling new cord issued by bank, unknown person recived the cord and drawn cash by ATM.

                    With out my permision and request the bank blocked my debit cord . New cord issued with out my
                    Request, I am not Recived any new debit cord from till date. Please tell me how to get back the money to my account. What can i do for that.
                    thanks & regards by, k.ramesh, current account holder, phone no-[protected], A/C no[protected]
                    i 've lost my iternet password.so please cancel the old password and provide me a new
                    user id & password at your earliest possible.
                    my icici A/Cno :[protected],
                    name ; Ch.v.Sankar sastry,
                    branch : Madapur,
                    Hyderabad.

                    my Ph NO : [protected] ; [protected] ; [protected]
                    Dear concern
                    I am a customer of icici bank. My credit card no is [protected]. I have been receiving a bill for the purchase of a pair of benetton sunglasses through their rewards program named gift260. The order was placed on 1st jun 2009. After months of non-delivery of the above mentioned product and also on receiving no response from them we placed an order to cancel the purchase. That request too has not been forwarded as i have received another bill dated 18-09-09 mentioning the total amount due as Rs. 1455.26.
                    I have complained regarding gift360 nd also called up the icici customer care service a number of times in this regard. I was told about a month ago that i would not recieve any further bill statements till the matter was cleared. COMPLAINT NUMBER--SR[protected]But that clearly is not the case.
                    I have been really harrassed for the past 6 months about this thing and have made innumerable phone calls to every possible source. The bank promises friendly and hassle-free customer service but has miserably failed to do.
                    The next step of action from my side will be to pursue this matter legally through the consumer court as i cannot and will not bear any further trouble regarding this case. Reply to the following number.
                    [protected]
                    I AM A CURRENT ACCOUNT HOLDER AT HOSUR BRANCH TAMIL NADU RUPEES[protected]
                    MISSED IN MY ACCOUNT BY WAY OF CASH DRAWN AT ATM CASH WHEN MY DEBIT CARD
                    LOCKED[protected] BY UNKNOWN PERSON. THE BANK ISSUED NEW DEBIT CARD WITH OUT MY REQUEST. ANY DEBIT CARD NOT DELIVER TO MY ADDRESS. BUT 17 TRANSACTIONS TOOK PLACE IN MY ACCOUNT NO=[protected].IT IS NOT OURS PLEASE ARRANGE TO
                    RETURN BACK THE MONEY TO MY ACCOUNT
                    Dear Sir,

                    We require a bank statement for the period from 01-09-09 to 23-09-09. Please email the bank statement immediately. We have not received bank statement between these dates daily.Some dates are missing.

                    Thanks&regards,
                    Rajalakshmi
                    we have deposited our S.B.H(ADB) PEDDAPALLY cheque(no.488736) Rs. 2, 00, 000/- in P.T.L COMPANY I.C.I.C.I BANK ACCOUNT CHANDIGARH A/c.No.[protected], at peddapally I.C.I.C.I BANK BRANCH, on 21/01/09.
                    From our account it was cleared on 23/01/09, and in your i.e., IN PTL ACCOUNT account it was credited on 28/01/09.
                    but ptl company were not credited my acount
                    please bank statement send me please sir or any proof send me
                    ICICI BANK ( CAR LOAN )
                    SIR

                    I taken a maruti car in 2005 and financed from ICICI BANK LTD . THE LOAN A/C NO IS LADEL-4372844. I HAVE MADE ALL PAYMENT FINALLY ON 8.2.09 AS THE CASE WAS PUT IN LOK ADALAT AND AS PER ORDER SETTLEMENT. NOW THERE IS NO DUES OUTSTANDING.

                    I HAVE VISITED MANY TIMES IN SECTOR -8 ROHINI, AND JHANDEWALA, NEW DELHI FOR GIVING NOC ( NO OBJECTION CERTIFICATE ) BUT THEY ARE NOT GIVING SINCE A LONG TIME HAS PASSED. THE BANK ASSURE EVERY TIME TO ISSUE NOC WITHIN FEW DAYS BUT NO NOC HAS BEEN GIVEN TO ME AFTER REPEATED VISITS IN BANK.

                    PLEASE ISSUE ME NOC AT YOUR EARLIEST.

                    RAJ ARORA
                    [protected]
                    POCKET B-2, 347-348 SECT -6, ROHINI DELHI-85
                    sir,
                    even I have one complaint
                    on 26/09/09 in ATM S1CD2023 at Maraimalainagar near Chennai I deposited Rs 10000/- (ten thousand only) around 11.15 AM TO MY A/C[protected] but it was credited to my account only on 01/10/09 and ONLY Rs 9500/- (nine thousand five hundred only ) is credited leading to loss of Rs 500/- necessary explanation and relief regarding this is urgently needed
                    - ANANTHGOVINDASAMY
                    YOUR BANKING NOT WORKING PROPERLY BECAUSE I PHONED SO MANY TIMES TO RAJAHMUNDRY BRANCH OF ICICI TO GIVE STATEMENT OF MY TWO WHEELER LOAN NO IS LTKKN[protected] BECAUSE PAYMENT ONLINE TAKING SO PLEASE GIVE ME REPORT OF
                    STATEMENT I HOPE YOU DO WELL
                    Sir,
                    One month before from Solapur Branch of Maharashtra I was submitted my request for New ATM card & cheque book, but as on date I have not received my cheque book & ATM card.
                    Without which I am unable to do my transaction from complete one monyh. So please do the needful.
                    My Name: Prashant Saudagar Khatmode
                    Account No:[protected]
                    Branch:Solapur
                    Account Type: Saving.

                    Thanka & Regards
                    Prashant K
                    [protected]
                    I had purchased GOI Bond 2003 vide certificate no.11632 dt.21st August 2003 for Rs.267000( ledger account no.TBICI[protected] and also submitted the original ceretificte to the Bank(C-1/4, Janakpuri)on 19-9-09 but till date[protected] I have not received the maturity amount. Please do the needful as early as possible.
                    Dear Sir,

                    I ABHISHEK KUMAR SRIVASTAVA WANTED TO INFORM YOU THAT I HAVE CALLED ON 10/10/2009 FOR 4 OR 5 TIMES ON YOUR CUSTOMER CARE FOR DISABLED OF MY USER ID. BUT THE CUSTOMER CARE EXECUTIVE RESPONSE WAS VERY UNSATISFIED. I HAVE SPEND MORE THAN 50 RS. (LOCAL CALL ) TO UNLOCK THE USER ID. CAN SOME BODY TELL ME HOW LONG IT WILL TAKE TO UNLOCK. OR CAN I GO ANY ICICI BANK BRANCH FOR UNLOCK THE USER ID. STILL MY REQUEST WAS NOT SUBMITTED ON YOUR RECORDS. PLZ TELL ME WHAT SHOULD I DO ?

                    This is the first time I am looking this type to customer service. I know it doesn’t take long time to unlock the user id.

                    My Account Number is:[protected]

                    Name: Abhishek Kumar Srivastava
                    dear sir meri firm jaithye insurance consultant &marketing Pvt Ltd k nam se ea khata C/a jiska
                    A/c No.[protected] cust ID[protected] hai jo ki etah branch me khulwaya gaya tha jisk liye mene ek check canara bank jaithra etah ka SB a/c ka check 10000/- ka 45 din pahle de diya tha jo ki aaj tak jaithra nahi bhej gaya hai please check kare.raju jaithye
                    Respected sir/madam. I am chandrashekharaiah from chitradurga karnataka. i got homeloan from your bank in march 2006. my loan account no, is-LBDVG[protected]. i have submitted PDCs as you required.and you had been creadited emi amount from my account regularly withoutfail, but you have charge me overdues towards my payment. i want know y you are charging overdues unneceeserly to me. please go through my payment track and correct the mistake and immeditly readjust the paid overdue amount to my loan principle amount. pleas do inform me about what action you taken on this issue. thanking you.
                    I have an account in ICICI, J.Hills Branch office Bank, and I sent two times my request for new transaction pass word, till today after 10 days over also, i have not received nor called any body from Bank customer care office, i don't know the problem, and for me it is difficult to transfer funds, and payments to the billers and day to day transaction.

                    The following are my request details pl do the needful.

                    Request Number:1) SR[protected]

                    2) SR[protected]

                    Please do the needful

                    KVRAO
                    R/SIR
                    MY NAME SUNIL KUMAR SRIVASTVA I AM INVEST PRUDENT ICICI TAX GAN AND MY FOLIO NO...861281/43 I WANT STATMENT PLS.SEND MY EMAIL ADD.
                    Hi!
                    I am Atish Kumar Verma and I am using icici credit card(card no.-[protected])from last 4yrs.I am a loyal customer.My minimum amount payment(i.e.Rs.3310/-) due date(02/10/2009) has been crossed without payment.This is first time that I have not pay the amount of my card because of some financial problem.Today(13/10/2009) I have received a call from your employ TULIKA, kolkata from the phone no.- [protected].The way of her talking was very wrong.I have committed that "I will pay the due amount with fine in next month".But she misbehaved and threatened me and said that "there is no such option for payment.You have to pay today itself".Please take action for such behaviour.I am mentally hurt.

                    Atish Kumar Verma
                    Ranchi.
                    Mobile No.-[protected].
                    I am having credit card No.[protected] from last three months Bill generated with additional amount of rs.99 in each statement against protection plus insurance that I have not taken and I am not aware of this.Inspite of several reminder to lombart and concerned dept. I request to take immediate step and ensure that the adjustment of extra amount Paid.

                    thanks & regards
                    Rajesh Mishra
                    I dont know how many times I have complained against the inconvinience that you people are making me go through. Let me start all over again. I had an ICICI credit card ([protected]). Due to personal issues, I could not make the payments for which I have apologised myself to everyone who called me for the payments. I agreed to gor a settlement on the above mentioned card. I have received a letter dated 19/05/09 (ref # SR[protected]. It was agreed in 4 installments. The amounts agreed were 13000 for the 1st EMI & 3 installments for 10000 each. I handed over 4 cheques. The cheque numbers were 503812 (Rs 13000), 503813 (Rs 10000), 503814 (Rs 10000) & 503815 (Rs 10000). All these cheques have been cleared however I am still being harassed by your collection agencies who dont seem to understand anything. All they know is just randomly visit my home and start harassing me and my family. I had sent an email for which I got a reply stating that the issue has been taken care of. I was also given a ref number which is SR[protected]. Really like to appreciate the level of distressing customer service that I have received from ICICI. You have forced me to take this legal. Now I am not only getting in touch with the solicitors but also taking this up with Reserve Bank of India Ombudsman. Even today i.e. 20th Oct 2009, after everything has been sorted out, there was a person who called me and he was so rude I felt like giving it back to him but that's not the culture that I have been brought up in. So once agin keep up the worst customer service that you are providing. You will soon hear from my solicitors.
                    dear concern
                    i am credit card holder of your bank .I checked my statement since JULY 2009 that Rs400
                    charged in every bill each onward as a penaly fees .this is the payment of health policy of ICICI LUMBARD .
                    My complaint is that the penaly fees of Rs 400 is not a fair because my payment is only Rs579 per
                    month. Besides that bank already charged penal interest in every bill .I think it is ok.
                    So i am not eager to pay late fees like Rs 400. so if you consider in my favour than iwill pay your amount as your early demand.
                    Thanks
                    My credit card no [protected]
                    and my contract no is [protected].
                    am a customer of your bank credit card, since last two year i am not withdrawn any money from your ATM'S.I forgotten safety pin of ATM Counter.I request you to please send security pin by mail or post.

                    Also please note my new mobile no : [protected]

                    MYcridit card No:[protected]

                    Kindly do the needful regarding this matter.
                    Dear Sir,
                    ICICI Prudential Life Insurance do not care about the customer. Once you have deposited the first premimum, they will not care about your service with respect to name printed in the certificate, mailing address even they the customer care telephone number (for Jharkhand[protected] is non-existant so that you can not ring and lodge your complaint. This situation is the case of ICICI Prudential Life Insurance of Dhanbad office Jharkhand. I had deposited my cheque on 7th July 09 bearing no. 388096 of SBI, Dhanbad for Rs 10, 000/- and Rs 10, 000 in cash.

                    I would like you to take necessary steps for speedy redressal of my complaint.

                    Dr. Raj Shekhar Singh
                    Qtr. No. IV/30, CIMFR Colony
                    CIMFR, Dhanbad, Jharkhand - 826015
                    I have not received my NOC, i will contact my branch the loan officers are irritating me. My branch is Nandanam My account No.[protected]
                    hi, sir i have credit card ([protected]) in behalf of FD(25, 000), i deposited whole amt of c.c. with interset. but in ur bank(knp) no one have time to help any one... i want only one favour from ur side that plz release my FD in my pnb a/c no. [protected] with interset. my contact no. is [protected]. pls make me quite sure that my problem will be solve.
                    THANKS for giving me surity...
                    Amit Chaudhary
                    my name is afsar jafree & a/c no is[protected].my account is not in active mode so please help me at present i am in uttar pradesh.
                    Dear Your Highness Chanda Kochar Madam,

                    1. This is with the reference to my request long time ago and your protracted/infractuous computerised/telephonic replies thereto.

                    2. I have already wrote you back, that some Ms Kusum spoke to me and she expressed her inabilities to resolve the isssue amicably. The problem is still exists and has not been resolved. You are once again requested to close my case if you people sitting at ICICI can not resolve the predicaments of serving army soldier rather than sending computerised replies.

                    3. You are once again and finally requested to refund me whatever the money you recovered for the false predictions during the entire past and credit the same under intimation to me so that the case can be closed from my end and I can say GOOD BYE to ICICI and its STRANGE policies.

                    4. Thanking you in anticipation, Madam.

                    Yours sincerely,

                    Sanjay Wagh

                    [protected]
                    [protected]

                    On Mon, 02 Nov 2009 23:01:26 +0530 wrote



                    Dear Mr. Wagh,


                    We understand our branch officer has spoken to you and your query is attended.

                    Sincerely,
                    Asiya




















































                    Customer ServiceManager


                    ICICI Bank Limited

                    CONFIDENTIALITY INFORMATION AND DISCLAIMER


                    >From: SANJIVAN WAUGH ([protected]@rediffmail.com)
                    >Date: Thursday, October 29, 2009 07:30 AM
                    >To: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
                    >Subject: Re: RE: PERSONAL ATTENTION OF CEO : REDRESSAL OF GRIVANCES : ARMY SOLDIER

                    >
                    >Dear Madam,
                    >
                    >1. This is with the reference to your mail of date.
                    >
                    >2. Some Kusum Madam spoke to me yesterday, but the grivances are yet to be resolve and she expressed her inabilities to resolve the issue. You are once again requested to get indulge yourself to resolve the issues in question.
                    >
                    >Thanking you in anticipation, Madam.
                    >
                    >Yours sincerely,
                    >
                    >Sanjay Wagh
                    >
                    >[protected]
                    >[protected]
                    >
                    >
                    >
                    >On Wed, 28 Oct 2009 19:18:19 +0530 wrote
                    >>
                    >
                    >
                    >Dear Mr. Wagh,
                    >
                    >
                    >We understand our branch officer has spoken to you and your query is attended.
                    >
                    >Sincerely,
                    >Asiya
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                    >ICICI Bank Limited
                    >
                    >CONFIDENTIALITY INFORMATION AND DISCLAIMER
                    >
                    >
                    >>This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender.You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects.The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.
                    >
                    >
                    >
                    >
                    >-----Original Message-----
                    >>From: SANJIVAN WAUGH ([protected]@rediffmail.com)
                    >>Date: Friday, October 23, 2009 09:26 PM
                    >>To: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
                    >>Subject: PERSONAL ATTENTION OF CEO : REDRESSAL OF GRIVANCES : ARMY SOLDIER
                    >
                    >
                    >
                    >
                    >
                    >
                    >>
                    >>
                    >>
                    >>
                    >>Dear Mr Md Asif Sir,
                    >>
                    >>1. This is with the reference to my request and your reply there to.
                    >>
                    >>2. It is very strange and panic to understand that my request for "zero balance account" is not being considered by the big corporate like ICICI as a special case. It is also frusterating for this army soldier, which has also resulted considering myself for the closure of aforesaid account finally and say Good Bye to ICICI. Prior to which I would request you to refund the infructuous charges, whatever dedected, from my hard core savings.
                    >>
                    >>3. However, you are also welcome to call me on my mobile number [protected]/[protected](anytime) and on my landline telephone number [protected] (anytime between 1400hrs to 2200hrs) or you can provide me the telephone number on which you could be available.
                    >>
                    >>4. Thanking you in anticipation, Sir.
                    >>
                    >>Yours sincerely,
                    >>
                    >>Sanjay Wagh
                    >>
                    >>
                    >>
                    >>
                    >>On Tue, 20 Oct 2009 13:02:21 +0530 wrote
                    >>>
                    >>
                    >>
                    >>Dear Mr. Wagh,
                    >>
                    >>
                    >>We understand your concern.
                    >>
                    >>
                    >>However, we will be unable to process your requestfrom our end.
                    >>
                    >>
                    >>We tried to contactyou on your mobile [protected] but not able to contact you.
                    >>
                    >>We request you to provide your preferable time of contact enablingus to assist you.
                    >>Sincerely,
                    >>
                    >>Md. Asif
                    >>Customer Service Officer
                    >>ICICI Bank Limited
                    >>
                    >>
                    >>
                    >>
                    >>"ICICI Bank now offers 6.50% of interest p.a. on fixed deposits for 390 days, 6.25% of intereston fixed deposit for 590 days, 7.00% of interest on fixed deposit for 790 daysand 7.25% of intereston 990 daysw.e.f. 12.10.2009. Please contact any ICICI Bank branch."
                    >>
                    >>"Please do not reply to any e-mail that asks youfor your bank-account-related information / details. These are called phishing e-mails and are designed withintent to fraudulently capture your bank account and personal details for misuse etc."
                    >>
                    >>CONFIDENTIALITY INFORMATION AND DISCLAIMER:
                    >>
                    >>
                    >>This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.
                    >>
                    >>
                    >>-----Original Message-----
                    >>>
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                    >>>
                    >>>Dear Mr Md Asif,
                    >>>
                    >>>1. This is with the reference to my earlier mail and your reply thereto.
                    >>>
                    >>>2. You are requested to go through my mail once again and arrange for appropriate resolution. It is pertinent to mention here that the said account was opened as a fine gesture and mercy from the ICICI Bank by the representatives of the Bank and we soldiers never went to the Bank for the same.
                    >>>
                    >>>3. Furthermore, if you go through the entire Bank Statement you will find that my salary never, I repeat NEVER, deposited at any momenet and the account was ZERO Balanced account. The ICICI has deducted the NON MAINTENANCE OF BALANCE ACCOUNT charges which were again refunded to me.
                    >>>
                    >>>4. In view of the above, you are once again requested to transfer the above account as DEFENCE ACCOUNT and refund me whatever the amount deducted for not maintaining the appropriate balance, till today.
                    >>>
                    >>>5. The ICICI has been extending a helping hand towards we soldiers in past also. Keeping this in view, I am not interested to take the matter to any Consumer Court Forum and create any nuisance to the coveted bank.
                    >>>
                    >>>6. I am more than certain that your personal indulgence will accrue favourable resolution of my predicaments at this juncture.
                    >>>
                    >>>Thanking you in anticipation, Sir.
                    >>>
                    >>>Yours sincerely,
                    >>>
                    >>>Sanjay Wagh
                    >>>
                    >>>[protected]
                    >>>[protected]
                    >>>
                    >>>
                    >>>>
                    >>>
                    >>>
                    >>>Dear Mr. Wagh,
                    >>>
                    >>>The salary account will be converted to generalsaving account if there is no salary credit in the account.
                    >>>
                    >>>As there was no salary credit into your account, the account has been converted to general savings bank account.
                    >>>
                    >>>We request you to maintain the QAB of Rs.10, 000 to avoid the QAB charges.
                    >>>
                    >>>Sincerely,
                    >>>
                    >>>
                    >>>Md. Asif
                    >>>>Customer Service Officer
                    >>>ICICI Bank Limited
                    >>>
                    >>>
                    >>>
                    >>>
                    >>>"ICICI Bank now offers 6.50% of interest p.a. on fixed deposits for 390 days, 6.25% of intereston fixed deposit for 590 days, 7.00% of interest on fixed deposit for 790 daysand 7.25% of intereston 990 daysw.e.f. 12.10.2009. Please contact any ICICI Bank branch."
                    >>>
                    >>>
                    >>>
                    >>>"Please do not reply to any e-mail that asks youfor your bank-account-related information / details. These are called phishing e-mails and are designed withintent to fraudulently capture your bank account and personal details for misuse etc."
                    >>>
                    >>>
                    >>>Stay connected for communication by updating your contact details through "Forms Center" atwww.icicibank.com
                    >>>
                    >>>CONFIDENTIALITY INFORMATION AND DISCLAIMER:
                    >>>This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank
                    >>>
                    >>>-----Original Message-----
                    >>>>
                    >>>
                    >>>
                    >>>
                    >>>
                    >>>
                    >>>>
                    >>>>PERSONAL ATTENTION OF MS CHANDA KOCHHAR, CEO, ICICI BANK LTD, MADAM
                    >>>>
                    >>>>Respectged Madam,
                    >>>>
                    >>>>
                    >>>>Name: SANJAY WAGH
                    >>>>Account No:[protected]
                    >>>>Mobile no: [protected]
                    >>>>Telephone no: +[protected]
                    >>>>
                    >>>>Respected Madam,
                    >>>>
                    >>>>1. I am serving ARMY soldier and opened my account at ICICI Aurangabad (Maharashtra) Branch (through your bank rfepresentatives, who, then, came to our ARMY CANTONMENT PREMISES, with a proper permission from our Military Commanders), during the month of May - Jun 2004. It is pertinent to mention here that your bank staff came to our compus, and not we soldiers went to your bank for seeking any favour from your bank or so.
                    >>>>
                    >>>>2. We all soldiers (almost 100 soldiers) opened the accounts in your esteemed bank, during those three day camp and your bank officials promised us that this is curtsey from ICICI and opened the Zero Balanced Defence Accounts and promised us that the facilities of Zero Balance will be continued. If you go through the records, you will find that we never deposited any money into our respective accounts and still enjoyed the privileges of being Zero Balanced Account for longer durations, for which we are thankful to your coveted Bank.
                    >>>>
                    >>>>3. However, it is very unfortunate to mention here that the bank all off sudden converted the Defence Accounts has been transferred into Saving Bank Accounts and deducted some amounts from our hard core earnings.
                    >>>>
                    >>>>4. You are kindly requested to indulge yourself and look into the matter urgently for redressal of following predicaments, AS A VERY SPECIAL CASE :-
                    >>>>
                    >>>>(a) Arrange to refund whatever amounts deducted from our earnings.
                    >>>>
                    >>>>(b) Arrange to grant status of aforesaid account as a ZERO BALANCE DEFENCE ACCOUNTI with immediate effect.
                    >>>>
                    >>>>
                    >>>>4. This poor army soldier will remain ever grateful to you for this act of kindness
                    >>>>
                    >>>>Thanking you in anticipation, Madam.
                    >>>>
                    >>>>Yours sincerely.
                    >>>>
                    >>>>Sanjay Wagh (INDIAN ARMY SOLDIER)
                    >>>>
                    >>>>
                    >>>>[protected]
                    >>>>[protected]
                    >>>>
                    >>>>
                    >>>>
                    >>>>
                    >>>>
                    >>>>
                    >>>>
                    >>>>
                    >>>
                    >>>
                    >>>
                    >>>
                    >>>
                    >>>
                    >>>
                    >>
                    >>
                    >>
                    >>
                    >>
                    >>
                    >>
                    >
                    >
                    >
                    >
                    >
                    >
                    Dear Your Highness Asiya Madam, GM, Customer Care Department,

                    1. This is with the reference to my request long time ago and your protracted/infractuous computerised/telephonic replies thereto.

                    2. I have already wrote you back, that some Ms Kusum spoke to me and she expressed her inabilities to resolve the isssue amicably. The problem is still exists and has not been resolved. You are once again requested to close my case if you people sitting at ICICI can not resolve the predicaments of serving army soldier rather than sending computerised replies.

                    3. You are once again and finally requested to refund me whatever the money you recovered for the false predictions during the entire past and credit the same under intimation to me so that the case can be closed from my end and I can say GOOD BYE to ICICI and its STRANGE policies.

                    4. Thanking you in anticipation, Madam.

                    Yours sincerely,

                    Sanjay Wagh

                    [protected]
                    [protected]

                    On Mon, 02 Nov 2009 23:01:26 +0530 wrote
                    >


                    Dear Mr. Wagh,


                    We understand our branch officer has spoken to you and your query is attended.

                    Sincerely,
                    Asiya




















































                    Customer ServiceManager









                    ICICI Bank Limited

                    CONFIDENTIALITY INFORMATION AND DISCLAIMER


                    >From: SANJIVAN WAUGH ([protected]@rediffmail.com)
                    >Date: Thursday, October 29, 2009 07:30 AM
                    >To: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
                    >Subject: Re: RE: PERSONAL ATTENTION OF CEO : REDRESSAL OF GRIVANCES : ARMY SOLDIER

                    >Dear Madam,


                    >1. This is with the reference to your mail of date.
                    >
                    >2. Some Kusum Madam spoke to me yesterday, but the grivances are yet to be resolve and she expressed her inabilities to resolve the issue. You are once again requested to get indulge yourself to resolve the issues in question.
                    >
                    >Thanking you in anticipation, Madam.
                    >
                    >Yours sincerely,
                    >
                    >Sanjay Wagh
                    >
                    >[protected]
                    >[protected]
                    >
                    >
                    >
                    >On Wed, 28 Oct 2009 19:18:19 +0530 wrote
                    >>
                    >
                    >
                    >Dear Mr. Wagh,
                    >
                    >
                    >We understand our branch officer has spoken to you and your query is attended.
                    >
                    >Sincerely,
                    >Asiya
                    >
                    >
                    >
                    >
                    >
                    >
                    >
                    >
                    >
                    >
                    >

                    >-----Original Message-----
                    >>From: SANJIVAN WAUGH ([protected]@rediffmail.com)
                    >>Date: Friday, October 23, 2009 09:26 PM
                    >>To: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
                    >>Subject: PERSONAL ATTENTION OF CEO : REDRESSAL OF GRIVANCES : ARMY SOLDIER

                    >>
                    >>Dear Mr Md Asif Sir,
                    >>
                    >>1. This is with the reference to my request and your reply there to.
                    >>
                    >>2. It is very strange and panic to understand that my request for "zero balance account" is not being considered by the big corporate like ICICI as a special case. It is also frusterating for this army soldier, which has also resulted considering myself for the closure of aforesaid account finally and say Good Bye to ICICI. Prior to which I would request you to refund the infructuous charges, whatever dedected, from my hard core savings.
                    >>
                    >>3. However, you are also welcome to call me on my mobile number [protected]/[protected](anytime) and on my landline telephone number [protected] (anytime between 1400hrs to 2200hrs) or you can provide me the telephone number on which you could be available.
                    >>
                    >>4. Thanking you in anticipation, Sir.
                    >>
                    >>Yours sincerely,
                    >>
                    >>Sanjay Wagh
                    >>
                    >>
                    >>
                    >>
                    >>On Tue, 20 Oct 2009 13:02:21 +0530 wrote
                    >>>
                    >>
                    >>
                    >>Dear Mr. Wagh,
                    >>
                    >>
                    >>We understand your concern.
                    >>
                    >>
                    >>However, we will be unable to process your requestfrom our end.
                    >>
                    >>
                    >>We tried to contactyou on your mobile [protected] but not able to contact you.
                    >>
                    >>We request you to provide your preferable time of contact enablingus to assist you.
                    >>Sincerely,
                    >>
                    >>Md. Asif
                    >>Customer Service Officer
                    >>ICICI Bank Limited
                    >>
                    >>
                    >>
                    >>
                    >>"ICICI Bank now offers 6.50% of interest p.a. on fixed deposits for 390 days, 6.25% of intereston fixed deposit for 590 days, 7.00% of interest on fixed deposit for 790 daysand 7.25% of intereston 990 daysw.e.f. 12.10.2009. Please contact any ICICI Bank branch."
                    >>
                    >>"Please do not reply to any e-mail that asks youfor your bank-account-related information / details. These are called phishing e-mails and are designed withintent to fraudulently capture your bank account and personal details for misuse etc."
                    >>
                    To, dt.[protected]

                    The general manager,

                    ICICI BANK,

                    SURAT.



                    Sir,

                    Sub : Customer Harassment at Your _HAZIRA_ Branch.



                    This has reference to the above mentioned subject, we are currently holding a current a/c. No.[protected] with your Hazira BRANCH since 15 / 10 /2009. Without informing us your branch has debited Rs._71788.00von our a/c and we issued gold in lieu of the same, which we did not accept. After several visits and requests we were returned our money, but since that we have been told by your branch manager Mr. Sandip Thhakar & Mr.Shodi to discontinue our a/c and we are harrased by them every now and then. You can see our creditability from our a/c ledger.



                    This type of insensible behavior is not expected from a reputed bank like yours. Kindly do the needful on urgent basis and give an immediate and positive response on the same. We have never committed any body in your branch to buy any product from your bank, then why this forcible selling?



                    Hope our grievance has fallen in right ears and we expect positive action. Your cooperation in the matter is highly appreciated.



                    Thanking you,



                    Regards,

                    for Patel oxygen co



                    Partner.
                    FROM :
                    MANOJ.P
                    CHAITHRAM
                    DARLCO GARDENS
                    THRISSUR EST




                    Sir,

                    I have already applied for a loan which was rejected, and I have no regrets whatsoever, however, I would like you to return back my documents( photostate copies signed by me), which was submitted at the time of loan application. Earlier, I received only the Xeroxed copies of the documents, but I need those self signed copies as such, including my passport sized photo(single copy).

                    For your kind information, I would like to remind you that, I have already closed the loan amount for two Cars.

                    Hope that my requirements are fulfilled at the earliest possible time.

                    My ACCOUNT NO. IS :[protected]


                    Sincerely yours

                    Manoj P.
                    To, Date: - November 11, 2009
                    The Branch Manager
                    ICICI Bank
                    Haridwar

                    Subject: - Deduction Rs.827/- from my Account No.[protected] Branch- Mohali

                    Dear Sir,
                    This is with above reference that I my self Manoj Kumar S/o. Shri Abhan Singh have an account in your Mohali Branch.
                    Yesterday I checked my account status and surprised after this found that Rs.827/- Eight Hundred Twenty Saven deducted from my account. You know that always my Account Balance maintains as per your Terms & Conditions. From last two months due to my dangerous accident I could not maintain the same, but this is your prime responsibility that before deduction any single amount in any account you should be inform to the account owner through phones, email, Post etc.
                    As you know that I am your Old Customer and having account in your bank from a long period. Also I would like to inform you that few time ago I have been take a personal loan with amount of Rs. 90000/- Ninety Thousand Only from your Bank, and during period of paying this amount by me even single installment was not slipped then you have deduct Rs.1000/- from my account due to not Maintain Rs. 10000/- .
                    Now you are requested for return my Rs.827/- (Eight Hundred Twenty Saven Only) in my account. I will be very thankful to you.


                    Thanking You...



                    Manoj Kumar
                    sir
                    i am pinki verma working in ngo organisation named "muskaan" from bhopal, madhya pradesh. i want to register one complaint against a person who is a account holder in icci by name neeraj singh and his a/c nos is[protected] and the branch is of kanpur and his nos where he contact me is [protected]
                    actually i had to make this complaint before a week. last month around 20th of october i referred to a article in our local newspaper patrika in job classified this person neeraj singh mentioned about a work of "mobile sms" where you can send sms by sitting at home and the scheme of this wrk ws that if 100 sms in a day u will earn rs500/- . so i called this person and asked him the information regarding to the work . he replyed that the company name that he is running of this work sms is named by "SUZLON TELECOM" . so with risk i deposited rs5000/- on this a/c of neeraj singh and the person said that he will send the parcel containing a mobile set and a directory of the people whom u will b messaging . so i waited for 2 days as he promised bt after 2 days the parcel didnt received by me . he kept on saying in evening u will get the parcel bt a week after i called him back i found this man keeping his cell busy, cutting my calls and now its switched off ..
                    i am feeling looted by this person . as proof i have his calls recorded in my mobile, i have receipt of the bank transaction, his messeges .
                    plz do contact me sir with my problem and give a solution to my problem on [protected]
                    and i hope so the people of your department will take a action against this fraud person . So plz kindly resolve my issue becasue i am feeling that i have cheated by this person and as well as icici, so this is a kind request, plz do right action otherwise i will be forced to do some legal action.

                    thanks&regard

                    pinki verma
                    e-8/9, sahkar nagar,
                    trilanga, bhopal.
                    mobile nos -[protected]/ [protected]
                    Hi,

                    We're sorry to hear about your experience. We'll contact you and work to address your issue at the earliest.

                    Regards,
                    ICICI Customer Service Team.
                    Dear Sir/Mam,

                    I wish to inform you that in our office installed the ICICI card machine.I have face lot of problem
                    in the settlement time.Indiviual transection of the day and batch close donot updated same day, next date updated the settlement reports.I have complain in local icici office but nopositive response form this side.Kindly inform to Local office changed the machine immeditely.

                    MID NO:50278360
                    TID:43391485
                    Kindly do the needful regarding this matter.

                    Regards,
                    Prakash.
                    [protected]
                    [protected]
                    I HAD BEEN RECEIVING SMS REGARDING THE DUE EMI/OUTSTANDING BALANCE, SHOWING LOAN NO AS LIDELXX1267 FROM A VERY LONG TIME AT MY MOBILE NO. [protected], AND FOR THAT MATTER I HAD RAISED OBJECTIONS IN YOUR COUSTMER CARE SO MANY TIMES THAT THE DEMAND OF ANY TYPE AGAINST THE SAID LOAN AC.NO. IS BOGUS AS I AM NOT THE BORROWER OF THE SAME BUT RAISING THE DEMAND BY SMS AND SOME TIMES BY THE RECOVERY PERSONS USING THE FILTHY/UNHUMAN LANGUAGE ON MY MOBILE PH.NO.[protected] HAD NOT BEEN SUSPENDED, SOME HOW I WAS CONFIDENT THAT SOONER OR LATER THE SAME SHOULD BE RCTIFIED BY YOUR END AND ULTIMATLEY THE PROCESS OF DEMANDING THE EMI/ OUTSTANDING AMOUNT FROM ME AGAINST THE SAID LOAN SHOULD STOPPED. HOWEVER EXTENDING MY EFFORTS TO GET RELIEF FROM THIS NONSENSE DEMAND I HAD MADE A COMPLAINT MENTIONING THAT I HAD NOT TAKEN ANY LOAN AGAINST THE LOAN NO. LIDELXX1267 BEING SEND BY THE SMS CLAIMING OUTSTANDING AMOUNT/EMI'S ETC., VIDE ITS NO.[protected] DT.12.09.09 AND IN WHICH I WAS ASSURED BY THE ATTENDENT PERSON THAT I SHALL NEVER RECEIVE ANY SMS FOR THE SAME DEMAND IN FUTURE AND THE BANK SHALL LOOK INTO THE MATTER ACCORDINGLY BY RECTIFYING THE FAULT WHATSOEVER, WHERESOEVER IN THE SYSTEM.

                    BUT I WAS ASTONISHED WHEN I RECEIVED A SMS SHOWING THE COMPLETE LOAN ACCOUNT NO, AS LIDEL[protected] ON MY MB.NO.[protected] ON DT-13.11.2009 AT 7.25.50PM WITH INSTRUCTIONS TO VISIT AN ASSET BRANCH TO PAY THE AMOUNT OUTSTANDING AS THE SAID LOAN IS GOING TO MATURE IN DEC-2009, AND FOR ICICI BANK TO ISSUE THE NOC.

                    BY THIS E-MAIL, IT IS MY WARNING TO YOUR BANK TO STOP THIS NONSENSE WITH IMMIDIEATE EFFECT OTHER WISE HAVING NO OPTION I SHALL INITATE A LEGAL ACTION AGAINST YOU IN THE COURT OF LAW AND/OR IN THE POLICE AS I HAD ALREADY INFORMED YOU THAT I HAD NEVER TOOK THE SAID LOAN AND UNABLE TO UNDERSTAND THAT HOW YOUR BANK IS DEMANDING THE SAME FROM MY SELF THAT TOO BY SENDING SMS AND MAKING HARRASING CALLS ON MY MOBILE NUMBER AS MENTIONED ABOVE.
                    Sir,
                    as because of incriment in minimum balance, Rs. 3340.00 had been deducted from my A/c no.[protected] in ICICI bank civil lines Allahabad. but i was not informed by bank about it through any source. i also submitted an application on 15/07/2009 and the bank ensured me to reverse my deducted amount on 1st Oct. 2009. but till now the bank had reversed me only Rs. 827.00 on 31/10/2009. i request you to look after my problem & reverse my due balance i.e. Rs.2513.00
                    thanking you and ensuring my full cooperation.
                    yours faithfully,
                    Trilochan Singh
                    Hello...

                    My Online ID and Password has been locked due to not using, but i tried your customer care to reset the pass word, no body is responding properly.

                    Pls do it immediately
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                      P
                      Pravar Passi
                      from Anand, Gujarat
                      Aug 16, 2008
                      Resolved
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                      Resolved

                      Dear Sir

                      I registered for a customer education program which was announced by ICICI Direct on it’s website ICICIDIRECT.COM

                      The session was scheduled for Aug 16, 2008 at 4.00 pm at the Ashok Nagar Branch at Indore..

                      To my surprise, when I reached there I found that the office was locked and there was no-one to give a satisfactory reply regarding the carelessness.

                      Sir, Everyone’s time is important and so is mine (By the way I am a Neurologist at Indore)

                      • If a program is cancelled – the people MUST be informed well in advance.
                      • Strict action should be taken against such CARELESS organizations such as ICICI Direct
                      • I need a satisfactory reply from ICICI Direct regarding this fiasco


                      Thanking you


                      Dr Pravar Passi
                      Consultant Neurologist

                      www.TheNeuroGuru.com

                      305 Vikram Towers
                      Sapna Sangeeta Road
                      Indore 452017, MP. INDIA

                      +[protected]W)
                      +[protected]H)
                      +91-[protected] (M)
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        N
                        nikhil sikka
                        from Delhi, Delhi
                        Aug 14, 2008
                        Resolved
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                        Resolved

                        I have made a purchase of Rs. 4000/- and at the time of pymnt I used my debit card. The shop keeper tried to make transaction but message displayed that “No records found. Please try later” he tried one more time but again same message than I received that there are 2 transactions have been made from my card for Rs 4000/- each. But there was no record with the shop keeper’s bank. And now icici customer care rep said that the amt is loast in some gateway and it will be refunded back in 35 days. Can you believe it? A person living on his salary can wait for 35 days. And when ever I call for follow up they just hung-up on me.
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        DEAR SIR, I HAVE A DEBIT CARD OF YOUR BANK AND NO IS[protected] MY ACCOUNT HAS BEEN DEBITED WITH RS. 843 DUE TO QAB BUT I DO NOT HAVE PRIOR INFORMATION OF IT PLEASE RECTIFY OF THIS BECAUSE I AM MAINTAINING IT SINCE LONG TIME WHEN IT WAS RS. 5000/- YOU ARE REQUESTED TO SEE THE MATTER CAREFULLY BECAUSE I AM SALARIED PERSON. THANKING YOU VERY MUCH FOR KIND ATTENTION
                        FALSE TRANSACTIONS




                        Respected sir,
                        I Mr. CH.Ravi Having account At ICICI Bank A/C No:[protected] at Jublihills branch, Hyderabad. I have made a purchase of Rs. 1033/- at Trinethra super retail pvt ltd, Motinagar, Hyderabad on 15-05-09 and at the time of payment I used my debit card (Debit Card No: [protected]). The shopkeeper tried to make transaction but his system not accepted the payment, thereby by I paid cash and denied debit card transaction.

                        When I checked the my debit card transaction statement, it is showing that the transaction at above said is debited (Rs:1033/-) from my account. Immediately myself contacted the shopkeeper and he has shown his regular money statement is not reflecting any transaction with respect to debited towards my account. So please kindly look at the matter and revert the above said amount to my bank account and inform to me.

                        Mail ID: chinthalapalli.[protected]@gmail.com
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                          S
                          sharad bang
                          from Mumbai, Maharashtra
                          Aug 13, 2008
                          Resolved
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                          Resolved

                          wrong calculation of fuel cash back for which late payment fees, interest charges had been wrongly imposed on me

                          Sir, With honour

                          Mailing you a copy of letter which is e-mailed and posted to head office of ICICI Bank Limitd, in this letter I have mentioned all the facts regarding wrongly calculated fuel cash back, wrongly imposed late payment fees & service tax and wrongly imposed interst charges & service tax.




                          To,
                          Customer Service Officer,
                          Credit Card Division,
                          ICICI...
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                          Balaji Gopalakrishnan
                          Aug 12, 2008
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                          Dear Sir/Madam,

                          I am holding ICICI Bank Card No.4477 XXXX XXXX 5006 for more than five years and recently I got settlement agreement letter from the Bank for Rs.31000 and I have paid that amount in full last week of July, 2008.I have also received the bill and the "No Balance letter" from them on 2nd Aug.2008.Today, I am receiving a mail stating that

                          Dear Mr. GOPALAKRISHNAN BALAJI

                          Payment on your ICICI Bank Credit Card account no 4477 XXXX XXXX 5006 is due on 17/08/2008. You may choose to pay the total bill amount of Rs. 16143.01 or the minimum amount of Rs. 810. Please ignore this message in case your payment is already made.

                          Regards,
                          ICICI Bank Credit Cards Team.

                          I have closed the whole settlement dues as accepted by the Bank and now in abroad.But, I am getting this mail today as mentioned above which seems to be shocking and painful.Are Indian customers are or born for these banks to see whatever they do...Its pathetic and horrible.

                          Please help me and innocent customers from these banks and institutions.

                          Thanks and regards,
                          Balaji Gopalakrishnan
                          Last time i talked in customer care dept. for my dues because i had lost my credit card.
                          and icici executive told me dues and said after payment we will give you NOC. That amount i paid.
                          but my statement genreting every month and my dues are increasing day by day.
                          sir
                          I want finish my card as soon because i am going out of state . kindly note number[protected] this my new number executive spoke in english i do no english only tamil pls
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                            A
                            avinash bandekar
                            from Bengaluru, Karnataka
                            Aug 12, 2008
                            Resolved
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                            Resolved

                            Respected Sir
                            I Mr. Avinash Sitaram Bandekar residence of 3344 Gondhalli galii Belgaum . . Karnataka. I had taken Home Lone with your ICICIC Bank Home Loan. LAN no. LBBGM [protected] Application no. [protected].

                            I had a sanction letter of ICICIC bank Home Loan of 8, 23, 281. In that 8 lakhs is my loan amount and 23, 281 for ICICI Lombard general insurance. My first loan disbursement of Rs. 400, 000. On 11May 2007. And second Rs. 200, 000. On 29 June 2007. On 3 July 2007 I had given dimandnote to disbus my remaining 200, 000 to bank authority. from 3 July 2007 I requested bank to disbus my amount but bank authority had given me only excuses then bank authority had told me u have to pay pri emi for disabused amount so I started to pay pri emis regularly . I paid pri emis up to month August but still my amount disbursement not had done from bank. So I stopped paying priemis and requested bank officials to disbus my 200, 000 as early as possible but I got only excuses .
                            On 28 May Mr. Shriram (Collection manager )and Mr.Avinash (ACM) with 8 to 10 people had gone to my New flat Meghdoot apartment cts no 3939/A3 in my absents and told my parents we had came to seal your property otherwise pay 50, 000 as pri emis. That time I was traveling to Bombay so my cell was not reachable. So my parents had kept gold in Maratha Co-operative bank Ltd and paid 50, 000 as priemis. When I came back from Bombay and approach ICICI Bank for that matter. Mr. Mrutunjay (Sales Manager Belgium Branch )had told now your account is clear we are disbursing the amount within 10 days . And he had given me contact numbers of Mr.Chetan Bhat ( ZBH), Mr.Sashidhar ( ABH), Mr. Sarvesh (Credit Manager) and Mr. Ravi Kumraj ( RCM) to conform .So I promised by Mr. Chetan, Mr. Shashidhar, Mr. Sarvesh and Mr. Ravi Kumraj your disbursement will be throw in 10 days. But after regress follow up with these bank officials for 2 months . I had been informed that bank cannot disbus the balance 200, 000 and I have been inform now that bank downsized my loan without any notice and started my emi on 6, 23, 281.
                            So I requesting u look in mater and disburse my remaining amount as early as possible. Still my sale deed is pending. I had paid Rs.50, 000 as pre emi.

                            Apart from this I am the old customer of ICICI bank. I am having two car loans with ICICI bank. ( Toyota Quails) Lubgm [protected]. And ( Toyota Innova) Labgm [protected]. My repayment is prompt and regular. So I am again requesting u please look in the matter do the needful. Because I have to give Rs1, 00000. To my builder and Rs1, 00000. For sale deed. .


                            Please find attachment of authentic document regarding above matter.


                            Regards

                            Avinash S. Bandekar
                            Cell:[protected]
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            pl sent my income tax benifit letter on my E-mail add
                            Dear Sir,

                            I engaged with home lone from icici bank with custmor no. LBABD[protected]. I need EMI statement for the year 2008-09. which till the date i have not received.

                            Its very urgent to submit to my employer to avoide tax deduction.

                            Pl. send it on the urgent basis.

                            Regards

                            Kailash Joshi
                            why icici not redusing home loan rate of interest of existing home loan cansumer which choose floating as option for interest.now customer moving to other bank.what exactly action bank taken for this issue.
                            Dear Sir

                            Kindly send the detail statement in hard copy to my present address

                            Shailendra kumar pandey
                            15-GF neelam vihar, Kaushambi
                            ghaziabad 201010

                            My Lone A/C no LBNOD[protected]

                            I have not received the same for last year.

                            Pl. send it on urgent basis

                            thanks

                            S.K.pandey
                            new ac opning but not inormation in ac type send inormation my no [protected] in msseg
                            Dear Sir

                            Kindly send the detail statement 2010/2011 in hard copy to my present address

                            Masarat Fatema Ilyas Ali Khan
                            Galib Nagar Dargha Road Parbhani 431 401
                            My Lone A/C no LBPBI[protected]
                            My Email [protected]@yahoo.com

                            Pl. send it on urgent Statement 2010/2011
                            thanks

                            Imran Khan
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                              B.PANKAJAKSHAN
                              from Chennai, Tamil Nadu
                              Aug 12, 2008
                              Resolved
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                              Pls go thru the below mail & letter sent to ICICI, inspite of my present situation they are harassing me, calling my friends, relatives & informing that i am a cheat. Pls consider my appeal with human grounds.

                              The mail / letter sent to ICICI as follows;
                              July 7, 2008

                              From,

                              B.Pankajakshan,
                              MASS ACCESS TECHNOLOGIES Pvt. Ltd.,
                              28-d/16, I floor, Kamakoti Flats,
                              Murugesan Street,
                              T.Nagar, Chennai: 600 017.


                              To

                              The Manager,
                              Personal Loan Division,
                              ICICI BANK Ltd.,
                              1, CENOTAPH ROAD,
                              CHENNAI:600108


                              Dear Sir,

                              SUB: REQUEST TO EXTEND YOUR HELP
                              REF: MY PERSONAL LOAN A/C. LPCHE[protected] &
                              .LPCHE[protected]


                              I may introduce myself as a businessman and availed personal loan from your bank. Let me thank you very much for your wonderful help and support extended to me till now and I expect the same in future too.

                              I am having business relationship with your bank since September 2006. Recently I am not able to honor the emis in the past few months because my partners who swindled almost 44 lacs from me due to breach of trust, if someone is in my situation they would have committed suicide and even I tried the same and later I found that will spoil my credibility in the society, which may carry over to my wife & 6 yrs old daughter. Hence I dropped the idea of committing suicide. Even though the financial crunch was happened 15 months back, I was selling all my fixed & liquid assets viz., gold, silver, electronic items etc., and honoring the financial commitment with your bank.

                              But now the situation have become worst and resulted to cheque bounces, you can check my previous records for the prompt repayment of my dues. I am not a willful or deliberate defaulter in repaying, even after explaining the following genuine facts to your collection executives, without mercy & heart they are creating issues in my office, which is a real mental harassment to me, resulting to that some of my staffs left. The preluded is disturbing my mind, I am not able concentrate in my business, unless I do good business, how can I make repayment.


                              But I am very confident that my business will do good and started blooming also, I can repay all your dues provided if you permit me to repay the emis from 6th month i.e, [ Jan.2009 onwards] and you please restructure my repayment period. In these 6 months time I will become to stable condition, which will help to start repaying your dues. Please visit my company site www.massaccess.net to know more about myself and my clients.

                              Hence I request your good self to kindly not to send your collection agents / executives for next 6 months. I am always available thru my mail [protected]@massaccess.net or [protected]@yahoo.com and I will start repaying all your over dues from Jan.2009.

                              Please go thru the following and your good self will understand the facts.

                              I am engaged in the field of information technology IT man power consulting. Earlier and still, I am carrying on business under the name and style “Mass Access Technologies” a registered partnership firm, together with one R.Rajaram & M.Pugazhanthi, [just working partners]. I had the contacts and the financial strength to run the business and pumped in funds into the firm. My working partners, Rajaram and Pugazhenthi did not contribute even a single rupee monetarily. I expended heavily towards bringing in various resources such as software, data base, own mail server, 30 seater infrastructures, portal sites, and working over heads and for the up keep of the office premises and payment of salary to staff. While, they made no financial contributions, my partners, Rajaram and Pugazhenthi enjoyed the fruits of the business. My partners also borrowed monies from the firm i.e., my own money i.e., personal loan which was taken from you. Evidently, I was the only source of inflow of funds into the company, while my partners were draining the wealth through all possible means.

                              Despite the fact that it was a win-win situation for them, my partners, Rajaram and Pugazhenthi became extremely greedy and decided to slaughter the firm and plunder its assets because I was in bed. They gradually, diverted the firm’s businesses to their advantage and pocketed the commission gained out of such transactions.

                              They unscrupulously utilized the firm’s premises, staff, portal sites, database, clientele, software and technology and all other infrastructure for eating away the firm’s business to their personal advantage. As I was out doing field work to cater new clients and marketing, I could not easily detect the fraud committed by them.

                              While still in partnership with me, Rajaram and Pugazhenthi commenced as partnership at different premises and were doing the same manpower consulting business under the name and style Career Access Technologies, in competition to my firm “Mass Access Technologies”. It may be relevantly mentioned that for their new venture Career Access Technologies, they have not only copied the name of the business making it sound very deceptive, but also referred to my clients as clients of Career Access Technologies. They did so while they were still in partnership with me. They were both actively diverting the business of Mass Access Technologies to Career Access Technologies, while still being seated as Partners in Mass Access Technologies. Thereafter they poached all my employees and took them away to Career Access Technologies.

                              They cannily dissolved the firm on 15-3-07 by issuing a letter of dissolution without any notice and without any reasons. They dissolved the firm purposely to cheat me from repaying the amount taken by them from the partnership firm which was contributed from my own funds i.e., personal loan taken from various banks including your good self. They also bamboozled the assets of the firm, and took away many valuables from the firm. The list of valuables includes but is not limited to
                              1. Air conditioner 2nos. Cell phone, Signed blank and stamp, papers, signed letter heads, partnership deed and registration certificates etc., PAN Card, Lease Deed, Income Tax, Bank of Baroda CA, SB, Loan a/c. files, Data Base, Software, Keys, Rubber stamps & Company Common seal,
                              2. Invoice File, Agreement, Terms & conditions file etc.,

                              In the month of November, 2006 I met with an accident and I was bed ridden for almost 4 months and Rajaram & Pugazhenthi understood, this was the right time to swindle and sake me. I came to know of their indulgences only thereafter. They have borrowed from third parties and put me in trouble.

                              ** Rajaram due and payable to me a sum of Rs.23, 36, , 387/- as on[protected] as per the audited balance sheet.
                              ** Pugazhenthi due and payable to me a sum of Rs.14, 02, 840/- as on[protected] as per the audited balance sheet.

                              Without my permission or authorization, Rajaram and Pugazhenthi have together destructed the software in all the systems owned and possessed by me. They have also destructed the data base purchased by me after taking a back up for their own purpose, for valuable consideration. Besides, they owe me huge sums, being monies borrowed by them. I have filed a case against them in the High Court, Case No.


                              Pending proceedings, I have now learnt that Rajaram and Pugazhenthi have both been writing to my clients stating that “Mass Access Technologies” has now become “Career Access Technologies”. Pls refer all the enclosures which are self explanatory i.e. I am genuine. By alleging such falsehood they are attempting to make clients believe that there is a change in the name of the firm and are through such deliberate misrepresentations endeavoring to grab my business. They have cheated our clients i.e., breach of trust and even some clients made payment to them trusting the above is true and later they have admitted only MASS ACCESS TECHNOLOGIES as vendor and thrown out “career access technologies”.

                              I later discovered that they have collected cheques from clients [CAPGEMINI] in the name of Mass Access technologies and managed to illegally encash the same in the name of “career access technologies” [pls refer the enclosures for proof]. I am not aware as to how they achieved the same. But the fact remains that they have robbed funds payable to the firm Mass Access technologies. I also reliably learn that to some clients who have given cheques in the name of Mass Access technologies, they have made false representations to the client and got the name changed to Career Access Technologies.

                              Further, Mass Access Technologies is registered for the Service Tax under the Service Tax registration No. MRA/CHE-II/325/STC. Service Tax is compulsory in our field of business. Now we have clients informing us that Rajaram and Pugazhenthi are misusing the same service tax numbers and furnishing the number to their clients. Since they are using the registration No. of Mass Access Technologies for business carried on by Career Access Technologies, I am directly affected by the same. This is clear fraud played by them to the government. The same was informed to Service Tax Authorities.

                              Sir, I respectfully state that Rajaram and Pugazhenthi have duped and deceived me. They have indulged in various criminal acts and have taken undue advantage of the trust I had in them. They have also been played fraud on me by starting a competitive firm and side lining business to their new firm. They have misappropriated my money and also stolen valuable data base. They continue to deceive me and my clients and are misusing my firm’s name. There has also been gross misuse of the service tax registration, which is not only a crime against the Government but also an endeavor to put me into trouble. The said persons are indulging in acts of fraud, misappropriation, breach of trust and various such criminal deeds.

                              All the enclosures are the proofs for their mischief & breach of trust.


                              Since I am a professional man, they thought if they do all, I will go away from the business and I will go back to my pavilion, but by god’s grace I have retrieved my self from all the crisis and my business is started doing good, even all my clients understood the genuine reasons and they have signed agreement with me again by god’s blessings & grace.

                              Pls go thru the above which is self explanatory for my partners cheating. But without your help and co-operation I have not fulfilled in my dedicated profession, which will result me for early repayments positively from Jan.2009.

                              Recently I have converted my company as PVT LTD., by god’s grace & blessings. I am herewith enclosing all the necessary evidence that I am genuine.

                              I request your good self to kindly reconsider my above appeal with your generous heart.

                              Hoping for your extended co-operation with generous heart.

                              Yours truly,
                              For MASS ACCESS TECHNOLOGIES PVT.LTD.,
                              [B.PANKAJAKSHAN]
                              MANAGING DIRECTOR
                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                Binay Chandra Jha
                                Aug 12, 2008
                                Resolved
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                                Dear Sir/Madam,

                                I would like to inform you that I have taken Home Loan from ICICI Bank Limited and ICICI Bank charged me wrong interest and in spite of repeated request and follow up ICICI Bank representative refused to reverse wrongly charged interest. I would like to highlight some of the facts relating to this home loans :


                                CHEATING / HARRASMENT AT THE TIME OF HOME LOAN SANCTION
                                I have applied for Home Loan of Rs. 15, 00, 000.00 (Rupees Fifteen Lakhs Only) vide Loan Application No. [protected] on 11st September 2007 when I went to India for the purpose of House Purchase and Home Loans. I was in India during the period 11th September 2007 to 19th September 2007. At the time of loan application I have been told that I will get home loan @ 11% p.a. Floating Rate on Reducing Balance. But after 3-4 days of application I have been called by ICICI Bank representative (Samata) that my Loan has been sanctioned at 11.5% where as ICICI Bank has committed at the time of application that I will get loan @ 11%.

                                Soon after ICICI Bank representative call, I called Mr. Kaushik Sengupta (DSA) that what is this happening and if you can’t give me loan at 11% then I will stop payment of my processing fee cheque and then after so many calls to Kaushik and Ms. Moumita Das (ICICI Bank Representative – Sales) I have not got confirmation of my Home Loan that whether my loan has been sanctioned or not @ 11% till I was in India up to 19th September 2008. Whereas, I went to India only for the purchase of property and home loans and to sign any papers / documents relating to home loans. I have given one cheque no. 803956 dated 11th September 2007 drawn on ICICI Bank Limited for Rs. 8, 437.00 (Rupees Eight Thousand Four Hundred Thirty Seven Only) towards the processing fees.

                                As ICICI Bank could not confirm me about my home loan till I was in India all my loan papers / documents were signed by my POA after 19th September 2007 and till date ICICI Bank did not gave copy of loan agreements, documents etc. either hard copy or soft copy to either me or my POA.

                                So, if my loan is sanctioned on 13th September 2007 then why I have not been informed that my loan is sanctioned @ 11% p.a.


                                ICICI BANK REPRESENTATIVE TAKEN ICICI PRUDENTIAL INSURANCE POLICY WITHOUT MY CONSENT

                                For the disbursement of the loan ICICI Bank told me that they will require 4 blank cheque for the disbursement of the loan and for the same I have kept cheque No. 803561 to 803564 drawn on ICICI Bank Limited to my POA to give it to ICICI Bank representative if they require.

                                But out of the above 4 cheque ICICI Bank has used one cheque No. 803561 drawn on ICICI Bank Limited for Rs. 341.00 (Rupees Three Hundred Forty One Only) and debited from my account on 4th October 2007 toward the finance of Insurance without my consent and increased my Home Loan and EMI from Rs. 17, 049/- to Rs. 17, 739/- per month. So, every month I am paying Rs. 690/- higher EMI due to mistake of ICICI Bank. ICICI never bother to call me for my confirmation of anything and increased my liability.

                                I came to know about this Insurance only when at the end of the month I checked my account through Internet Banking and when I refused to accept this additional wrong doing and complained for the reversal of Rs. 60, 630.00 financed for ICICI Prudential Insurance and reversal of processing charges wrongly charged Rs. 341.00 without my consent.

                                But till date they have only reversed Rs. 60, 630.00 (Rupees Sixty Thousand Six Hundred Thirty Only) but not returned my Rs. 341.00.

                                DISBURSEMENT OF LOAN OF RS. 15, 00, 000.00

                                Till date ICICI Bank did not confirmed me that when they will make disbursement etc. or did not gave me any documents relating to the home loan. But as per ICICI Bank Infinity ICICI Bank has disbursed my Home Loan Rs. 15, 00, 000/- (Rupees Fifteen Lakhs Only) vide cheque No. 183345 dated 1st November 2007 and dispatched the same cheque to ALCOVE CONSTURCTION PRIVATE LIMITED on 14th of November 2007. For the confirmation of date I have given below screen print out of ICICI Bank home loan sanction details.

                                So, if the ICICI Bank has given disbursement cheque on or after 14th November 2007 then how they are charging Interest from me w.e.f. 1st October 2007 and why ICICI bank is debiting all EMI from my account 45 days in advance, i.e., 1st EMI should fall on 14th December where as ICICI Bank has debited 1st Installment 45 Days in advance on 1st November 2007 and similarly all other EMI gets paid 45 Days in advance.

                                Therefore, I request to ICICI Bank higher authority to look into the matter and correct the wrong interest charged due to receipt of EMI 45 days in advance and correct the EMI date (i.e., on 14th of every month) based on the disbursement date.





                                PART PAYMENT OF HOME LOAN

                                I have made part payment of Rs. 125, 000.00 (Rupees One Lac Twenty Five Thousand Only) against my Home Loan account No. LBCAL[protected] on 9th July 2008 vide cheque no. 806025 dated 9th July 2008 drawn on ICICI Bank Limited, Brabourne Road Branch, Kolkata at ICICI HFC Limited, Central Plaza, 2nd Floor, 2/6, Sarat Bose Road, Kolkata – 700020 and this has been debited from my account on 10th July 2008 and I have been told that this amount will be adjusted from 9th July 2008 and no interest will be charged from the receipt date.

                                But unfortunately it is adjusted on 1st of August 2008 and now ICICI Bank is saying that it will be adjusted from the next EMI. As till date I did not receive any loan agreement or any terms and conditions of the loan so I have to rely on the verbal response of the ICICI Bank customer care representative and on good faith I have repaid Rs. 125, 000.00 (Rupees One Lac Twenty Five Thousand Only) on 9th July 2008 but not yet adjusted the part repayment till 1st August 2008.

                                Therefore, I request you to please look into the matter and adjust the part payment of Rs. 125, 000/- on 9th July 2008.


                                Earlier also I have made request for the reversal of wrong interest and reversal of wrong processing charges but till date nothing has happened.
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                Dear Sir/Madam

                                I am your costomer of ICICI Home Fianance, My Loan A/C no. is LBWR[protected] and other LBWR[protected].

                                I took a loan from you on FLOATING RATE OF INTEREST
                                vide offer letter for facility vide application no. [protected] and time to time, rate of interest have been revised by you from 7.75 % to 13.75 % pa giving the reference of RBI and we have to bear extra cost as per your Loan Aggreement.

                                When, RBI has reduced the rate of interest then same should be passed to us.

                                On 10.01.2009 from your Gurgaon Office tel[protected] at 5.50 pm, a Telephonic mesage has come to me by your Mr. Anil and Arvind that we could reduced the rate of interest at 11.00 % pa if you are in position to take our investment Plan.And earlier day mr. Arvind called me your rate of interest is being reduced for this you will have to pay .05 % process fees on outstading amount and again you will have to sign on new aggreement on a Rs.100/- STAMP PAPER.

                                So, i am confused, in which case you will reduced our rate of interest please clarify immediate that some help can be receved from your side in situation when our Job is in problem, in ressission pereiod, i have been got end addition benifit like leave encashmernt.

                                Please clarify immediate when you reduce the our Rate of interest.


                                Dinesh Aggarwal
                                6035-B, Khasa Pura
                                Jagan Gate,
                                Rewari
                                [protected]
                                I got a home loan of Rs. 1, 84, 000 from ICICI Home Finance on 7.3.2004 but due to increase of interest ( 8.75% in Apr. 2004 to 13.75% in Dec. 2008) I deposited a lump sum amount of Rs.50000 on 28/3/06 and 30, 000 on 6/6/07. There was a balance of Rs.163/- as on 8.12.08. But their excutive who visited my office on 28.11.08 claimed a full EMI of 2406/- . He said that the excess EMI will be refunded to me after encashment of he cheque. After that I have several times knocked their door to get back the excess EMI and also my original documents lying with them. Now they claim a conversin charge of Rs. 1156/- for the reason best known to them. Now I don't understand how can punish the fraud.
                                I m Hans Raj.I have Home Loan, MY ACCOUNT NUMBER Lbsan[protected]. I Want Income Tax Statement March 2008 TO Feburary 2009. I am doing an e-mail from 1 week and i m talk by phone to mr.babu in mumbai at 19 feb. 2009 and i also talk today but no body gave me response. i request to you please send me my inconme tax statement as soon as possiblie.
                                I want to know the status of home loan no LBDEL[protected]. What is the status now? How much balance is there to deposit ?
                                We get Home Loan In our bank we need Repayment Track My Home Loan a/c No Is LBBMT[protected]
                                Yes the above addressed rate of interest issue is correct bcz i had gone through same when i applied for my home loan.The representative Mr. Parvez Ahmed tried to sell insurance policy also which i refused & dropped the idea of taking home loan .

                                Then he cheated me on the floating & fix rate of interest I wanted to go on fix but he forced me to take floating rate of interest.

                                Now i am suffering bcz of that person.
                                ICICI train all its employee, how to cheat the common people. In every stage you have to be alert because always remember that all the Bank emlpoyees are going to harras you after the disbursement of the loan. It will be your regular headache of you. BE FAR AWAY FROM ICICI HOME LOANS. IT CHEATS everybody
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                                  shubhu
                                  from Chennai, Tamil Nadu
                                  Aug 12, 2008
                                  Resolved
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                                  hi,

                                  I went to ICICI ATM to take out some money. When I checked it, I found a fake Rs. 500/- note. From whatever I read on other people's experiances on net, It seems its a big racket going on at ICICI and many others have been cheated. It seems, ICICI never accepted the responsibility for it . They tore people's notes instead of replacing them. I have nothing to prove that the note came from ICICI ATM. Can the consumer do nothing or will he have to take a video camera to the ATM to prove the notes are coming from ICICI's ATM.


                                  thanks & regards,
                                  shubhu
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Sep 24, 2015
                                  ICICI Bank Customer Care's response
                                  Dear Customer (archana_mumbai),

                                  All our currency notes are processed at ICMC using latest technology in Machines with inbuilt software for weeding out the Fake note. There is no scope of any fake note passing through these machines. Further, we request you to write to [protected]@icicibank.com with your contact details. Our official will contact you and address your concerns.

                                  Regards,
                                  ICICI Bank Customer Service Team
                                  Problem with ATM Withdrawals

                                  I wish to bring to your notice a serious issue with ATM transactions (in particular ICICI).

                                  I used my HDFC Debit Card to withdraw Rs1100 & 1200 from an ICICI bank ATM located in Zirakpur on dt. 08.10.2008. After punching in my PIN and the amount to withdraw, the ATM worked on for a while and finally the Transaction was declined. I was stunned later to find that my account was debited with Rs1100 & 1200 even when the cash was not dispensed.
                                  Please let me know if you have any suggestions to solve this issue or at least other means to make people aware of such problems.

                                  Thanks
                                  Rajesh Navtiyal
                                  Venus remedies limited
                                  Baddi
                                  Ph.[protected]
                                  My hdfc account no. is [protected]
                                  This is to make a point that there have been no accurate Desk Top Sorters available on the glob which can be fitted inbuilt into the ATM machine from the Back side to automatically prevent refilling of Fake Indian Currency Notes in the ATMs without interference and indulgence of Bank staff. On the contrary most of the Banks have hired private agencies for refilling only genuine notes. The reasons of issuance of fake notes from the ATM probably could be the involvement of human elements whether from within the Banks or from the outside agencies.

                                  In deed Indian Banks should deploy Desk Top Detector instate Desk Top Sorter

                                  In real sense ATM in our country mean "Any Time Money" and not "Automatic Teller Machine" - A Bank Branch without human being that accepts the cash Deposits and issue immediate credit to the depositor who in next movement can withdraw immediately credited amount in case of emergency. These kinds of machines are installed in highly advanced countries only.

                                  "Automatic Teller Machine" in the advanced countries have been equipped with Currency Validator/Acceptor/ Detector rather than sorters and fitted on front face of true ATMs which return/roll back Fake/ invalid notes immediately to the depositor and accept only valid/genuine notes giving credit of valid notes only.

                                  " Automatic Teller Machines" are also equipped with automatic Validator/ Acceptor/Detector on the Back Side of ATM for Back side office only open able by Bank staff from behind for refilling only Genuine Notes. It works in same fashions without interference of human elements to that of fixed on the front with some differences in mechanical structures facilitating refilling without element of human interference.

                                  Any Time Money is the Indian version of ATM just can function as Cash Dispenser and not Cash Acceptor. The public are made to Deposit sealed envelop of Money and detailed Deposit Slip in the slot as that of post Box where posts are dropped in envelops. The depositor will get credit only on the next day after manual verification by cashiers of the Bank and their satisfaction about the amount mentioned in the deposit slip. The machines are highly human interfered.

                                  Similarly ATM centers while refilling notes practically need off line accurate fake note detector which can segregate fake notes most accurately so that only genuine notes are refilled manually by removing machine detected fake notes.
                                  In case Bankers wish to ensure that Fake Indian Currency Notes are not being handled at their counters or ATM, the Banks should sincerely deliberate on and give due consideration for deploying effective and 100 % accurate Automatic Desk Top Fake Currency Notes Detector instate of Desk Top Note Sorters which have been not compatible at Bank branches for having other than Detection functions as basic functions and detection of fake not being secondary and inaccurate.

                                  There have been no accurate Desk Top Sorters available on the globs which can been fitted inbuilt on the ATMs for Back office uses of filling and refilling notes for maintaining stock of notes in the ATM machine for ensuring continuity of withdrawal service to the public without issuing Fake Indian Currency Notes.

                                  Most of the Banks have hired private agencies for refilling genuine notes to ensure no fake note being issued from ATM. The reasons of issuance of fake notes from the ATM probably could be the involvement of human elements either from within the Banks or from the outside agencies.

                                  The investment in such 100 % accurate Automatic Desk Top Fake Currency Notes Detector can be recovered in terms of avoiding losses and hassles of much complicated legal formalities involving large number of legal agencies as also for avoiding situations of loosing goodwill in the eyes of general public at large on account of Fake Indian Currency Notes being handle erroneously or by human dishonesty at different level.

                                  Paradigm EXC 6700 –I, have emerged as 100% Accurate Automatic Desk Top Fake Currency Notes Detector. Bankers should invariably refer to www.paradigmcashsystems.com and they sure will get much awaited solutions for serving nation by detecting fake notes that are likely to be handled intentionally or un intentionally by involved human elements.
                                  The basic difference between Note Sorting Machine & Desk Top Fake Note Detector/Sorter is yet to be understood by the Indian Banks as most of the banks take NSM as the panacea of all remedies against problem of infiltration of Fake Notes in banking channel and have been repeating the very same mistakes again and again !!

                                  Note Sorting machines basically have been designed for currency sorting processes on the basis of set criterion like designs, quality, orientations, faces, series, fitness etc but
                                  have not been designed aptly & exhaustively for accurate fake note detection and hence NSM can not be used as a perfect substitute of Desk Top Fake Note Detector/Sorters which are exclusively designed for the specialized process of detection of Fake Notes offering other ancillary functions useful at cash desks or at ATM centers.

                                  With deployment of accurate Desk Top Fake Note detector the huge investment can be recovered back by avoiding the losses on account of erroneous acceptance of fake notes at cash desks, as also heavy expenditures on consequential legal hassles and lose of Goodwill due to strict provisions of law regards to handling of fake notes, though handled unintentionally.

                                  Most of the recent cases of remittance of fake notes to RBI by many famous Banks have been emerged as a result of deploying wrong equipment like NSM on which highest reliance has been placed. We feel majority of cases seems to be unintentional of human attitude problems while submitting fake notes to RBI’s treasuries.

                                  The Speed of NSM kills the accuracy of fake note detection as it leaves behind large number of security criterions being unchecked and specifically due to incompatibility of NSM adapting digital technology which ensures the perfection. NSM can not check/scan notes pixel to pixel leading consequential inaccurate & imperfect detection of fake notes except for detecting poorly fabricated notes and thus runs with great risks of passing fake notes as genuine or rejecting genuine notes as fake or doubtful. NSM just throws out large number of doubtful notes with comparatively large number of false alarms and carries very high possibility of passing super fake notes as genuine resulting into issuance of such notes at cash counters or at ATM centers and subsequent

                                  While as the process of 100% accurate detection of fake notes mixed up with genuine notes it self is a different operation requiring a equilibrate combination of Data based and Image based technology where large numbers of check points are to be scanned for a perfect adjudication of fake notes.

                                  Just image based scanning in NSM bound to pass fake notes which also could be influenced by factors like crispiness, identical images, colors, sizes, ink, water mark, paper, spoilages folds, mutilated, physically damaged, soiled, corner fold, tear, tear, holes, missing corner, denomination, orientation, formats, adhesive taps, limpness, stains etc and those instate of getting detected fake notes would be sorted out under different criterions for which the sorter is set.

                                  We feel with a view to facilitating the detection of Counterfeit notes, all bank branches/treasuries, at their cash Desks, specifically branches those have been dealing with members of public for acceptance and issuance of notes, should be equipped with Automatic Fake Currency Note detectors commonly known as Desk Top Fake Notes Detector/Sorter or Automatic Currency Validity Verification and Processing Systems (ACVVPSs), instead of Note Sorting Machine.

                                  The kind of machines Indian Banks at cash counters needed for the fake notes detection purpose are the machine which can verify not only the images, emblems, portraits, texts, water marks, magnetic and other machine readable features of notes but also checks the physical and chemical properties of security paper, varied types of inks, resins, security threads and other materials used in production of notes, constituting large number of check points out of the interrelated combinations & permutations of varied security features in the notes, by automatic one by one pick ups of single note at a time out of the stacked packet of 100 notes of single or mixed denominations, and processes a note in 0.6 seconds and 100 notes in 1 minute. The machine meant for detection of fake notes as prime function invariably should be capable of not allowing any fake note to pass as genuine. It is possible only with the detectors specially developed considering the large number of intricacies concerning to Indian notes.
                                  Friction type intermittent roller operated, fins driven Note Counting Machines ( NCMs ) extended and converted as fake notes detectors by fixing UV/IR/Magmatic and ordinary light sensors are technically baseless and most inaccurate devices for discriminating highly sophisticated super fake notes hidden with genuine notes, as such built up machines depend on over all surface checking of notes which is most incompatible parameter for accurate detection and discrimination of fake notes that have been incorporated with identical overall features of genuine notes. These kinds of converted FNDs can not pip into the thinnest marginal differences of security features in both fake & genuine categories of notes, although are useful for discriminating poorly fabricated notes which otherwise can be easily detected at a glance or touch feel verifications.
                                  Detection of Super quality fake notes printed and pumped into any country with supports of other countries having strong sources of procurements of raw materials identical to original specifications & possessing full fledged infrastructures of Bank notes printing, is technically impossible with the incompatibly high scanning speed of 20 notes in a second, I e 0.05 seconds per note by note counting machines or sorters. Especially impossible in case of intricate Indian notes with vide verities of designs, quality, security features, un- uniform nature, spoilages on the notes, mishandlings etc for validity verification & detection of Fake Indian Notes.
                                  Hence the Desk Top Fake Notes Detectors (DTFNDs) / Mini Currency Validity Verification & Processing Systems (MCVVPSs) have been only the 100% accurate solution for accurate discrimination of super fake notes and genuine note. These highly sensitive and 100% accurate devises in no case be compared with the built up High speed note counting machines or high speed sorters which are meant altogether for different operations of counting and sorting notes on basis of fixed parameters.
                                  Fake Note from ICICI Bank ATM Located at Pimpripada road, Malad east, mumbai - 400 097

                                  I had withdrawn INR 30000 on friday 11th Sep'15 from the ATM located at pimpripada road, malad east, mumbai - 400 097. Out of 60 notes of 500 each, 1 note was fake. I informed the matter at the call center but they kept me waiting for almost 30 mins and finally refused to lodge the complaint. Satuday & Sunday being holiday, On Monday 14th Sep'15, I visited the Shagun Mall, Goregaon east, Mumbai Branch with the note. The representative of the ICICI Bank asked me to wait and come in queue. After an hour waiting in the queue, i took my turn and shared the complaint with the ICICI representative at the desk - Mr Nilesh, Employee code 267711. Mr Nilesh told me that the Branch Manager is on leave and only the Branch Manager can address the matter. He suggested me to come the next day. The next day, I again visited the Branch. Incidentally, Mr Nilesh was present but he again said the same reply that the Branch Manager is on leave and nobody else in the Bank can attend the matter. It was so irresponsible response that i asked other representative help. Finally, another staff from the cabin turned up and heard patiently the issue. He also took the details about the sms and the account number. He said that he is sending the matter for investigation and will reverse the note tomorrow. Being assured that there is some seriousness from the side of the Bank, I visited the Branch again on 16th Sep'15, but i was surprised with no response and was told that the Bank is investigating the matter. I requested for acknowledgement of my written complaint but was refused. This left me with no hope from the branch. I have also lodged online complaint and sent registered letter at their Hyderabad office. In case i do not get any response, I shall be proceeding with Banking Ombudsman . Bank can claim installation of all the hi-tech machinery but will it ever accept and compensate for the loss due to failure of its Internal control. Second, there is no guarantee that its ATM is full proof and their employee is not taking any responsibility. On the contrary, Bank staff is ill treating their customer.
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                                    K
                                    Krishan Pratap Singh
                                    from Gurgaon, Haryana
                                    Aug 11, 2008
                                    Resolved
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                                    Resolved

                                    D/Sir,

                                    I was offered a credit card no.[protected] from ICICI bank. they were not sending me the credit card bill on time so when there were pending dues of Rs.13000.00 approx. i contacted ICICI customer care and lodge my complaint and they told me that we will do the needful you submit the mionimum payable dues of Rs.1000/- which I have deposited through thier representative, like this they took minimum money from me three times and simultaneously they were putting interest and late fees on Rs.13000.00 when I asked that you have not check my record properly and after getting minimum dues you are going to put late fees and intrest, please stop my card and send me full and final settlement when the pending amount was Rs.14213.00 approx.
                                    Despite my several reminders to them they did not stop my card and putting inters on it and suddenly on May 31, 2008 they debited Rs.26929.00 from my salary account of ICICI no.[protected] without my consent and approval .I have lodged complaint in ICICI customer care to credit my money to my account and settle thier credit card seperately, which they refused and denied. They also left rs.200 balance after deducting rs.26929.00 so that it can further be charged intrest on it.now they have made it 1420.00.They are saying that they have a right to debit the amount from my account without my consent, I asked then why you did not debit when outstanding was only Rs.13000/- why you have made it 26929/- they are not listening when I said that I will go to the consumer forum then they started giving me threat for dire consequences.
                                    You are requested to help me out and ask to refund my money from ICICI bank.I will be highly obliged.
                                    Regards
                                    K.P.Singh
                                    M-[protected]
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    icici bank account - Rs.1000/- Debited without giving Information
                                    D/Sir,

                                    I'm also sufferer of the same case. I had a credit card No. [protected] of ICICI Bank. Since some undue amount charged by ICIC Bank, further statement was not provided after 3-4 Months even my number of reminders to them than I visited ICICI Bank and requested them to cancel my credit card with full & final settlement but they did not agree.

                                    Although I hv not used above credit card for more than last 6 Months, Suddenly I came to know that they hv deducted Rs. 7978/- from my Bank A/C[protected] dtd . 30-12-08, also I'm not yet if they hv made such deduction earlier also for which I'm not liable.

                                    My several attempts to lodge a complaint with customer service ICICI Bank & today again in Mira Road-Thane-Maharashtra have gone in vain and even no any complaint number is being given to me.

                                    I request you to kindly provide me legal assistance to get my money refunded & help in surrender of ICICI Bank Credit Card.

                                    Regards

                                    Umashaneker Pandey
                                    [protected]
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                                      sathiyavengadasamy
                                      from Cuddapah, Andhra Pradesh
                                      Aug 9, 2008
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                                      my wife having sb account in icici bank. the account was opened as salary account in 2004 by her employer.salary account means zero balance account. salary is not been credited from end of 2004 as her employer changed banking with another nationalised bank. this account has been charged penality for non maintaining of quarterly annual balance between jan 2005 and june 2008. after june 2008 the account has been freezed and we unable to use our money. when enquire over phone and email to customer care, they replies that account has been freezed since salary is not credited for the last three/six month.To unfreeze it request to be given in person to changing account type from salary to normal account.this is totally fruad and unjustifiable.
                                      If this account is still salary account then why the charges for non maintaining QAB been deducted from account. If converted into normal account three years ago then what is the necessary of request in person now?. iam quit sure that this is mistake from icici bank end.
                                      customer care is not answering her properly, they never answer her questions directly.
                                      kindly guide us what could be done.
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      I have taken a housing loan from ICICI bank in 2005. in my initial sanction letter the interest rate is PLR-1.5%. When i finalised the property and requested for release the loan, the interest changed to PLR-1.0%. I complained many a times to ICICI Bank and Banking Ombudsman but of no use. Can you take this up with ICICI Bank.
                                      DON'T MIND IAM NOT CLEAR MY NAME .IAM ONLY GENTLE MAN,
                                      Timely not send any customer bank c.card statement and when customer want statement his tell we many ore sending your credit card statement and after six month call back and threanding customer., we re complain icici bank and he tell this not called my officer ( Name Mr, Ajay Srebastav ) and he tell me you are ruff language .This the ICICI BANK Credit card services .This is My Indian supper 1st and NO, 1 Private Bank !!!, I hope Why i live my INDIA !

                                      MUS MUST MUST 13 class service,
                                      I have taken a vehicle loan in june, 2008. I didn't any letter or any other document from your bank. Even i don't know my loan number. Now i want to clear my loan but enough info is not there with me. Your custer care people were hands up to find my load detain. Let me know all detail regarding my load as quick as possible on by mail.

                                      My vehicle( 2 wheeler) NO: AP 09 BQ 5872
                                      load account is of Vijaya bank.
                                      EMI: Rs:2894/-
                                      Dear sir,

                                      I am customer of icici for last five months and that is my salary account.my account no..is[protected]I recived my salary on 2nd july and i withdrawn rs 6400 and my remaning bal.400rs but yestrday wen i am trying to withdrawn rs 400 then shown that your balance is insufficient and after that wen i check bal..then shown that your bal.is rs 200 so i jst want to know that where is my 200rs bal..if you deducted my balance then why u deducted and i want my 200 rs otherwise am going to legal action against you and this is not a way without my information you have been deducted 200rs.And one more thing which is most important any time wen my salary transfer in my account am getting alert but now am not getting any mesg.alert wen my salary transfer in my account.plz you can and do the needful an plz transfer 200rs in my account
                                      thanks

                                      Regards
                                      Ricky Sukhija
                                      [protected]
                                      I fully agree with him. I always maintain minimum quarterly balance of Rs. 5000/- in my account no.[protected] in ICICI bank mayur vihar. I read in newspapers that ICICI bank minimum balance will be Rs. 10, 000 for new account holders and Rs. 5, 000 for the old ones. My account was very old in this bank since its merger with bank of madura. so I don;t bother about the add. After eights months I went to ICICI bank to get my balance checked, I was shocked that they deducted 843/- rupees four times from my account due to non-maintaing of minimum balance of Rs. 5, 000/- . Now, the balance in my account is only Rs. 2418/-when I contacted the branch, they told me to that you don't maintain a balance of Rs. 10, 000/- in your account We don't know. For the last one year I never get statment nor i get any information from the bank to maintain a balance of Rs. 10, 000. HOW IRRESPONSIBLE ARE THEY, Now, I told all my friends and relatives this story, they were also shocked to know this. They are all ready to close their accounts in that BLUDDY BANK.
                                      I am ICICI Bank customer and having the saving account with this bank from past 5 years. This was the forced by my employer to open an account with ICICI Bank. I found this bank is one of the most fraud bank and deducted the money number of times varies from 150 to 800/- without informing the users. In addition, I do prevailed the home loan from this bank in 2004 at 7.25% rate of interest which they keeps increasing as the time passes and increase the EMI and rate of interest from 7.25% to 13.75% without any initimation. They do maintain the two different PLRs to attract the new customer and make fraud with old customer. As the home rate interest gone down in year 2009 to 9.5% but still they were charging 13.75%. Now in order to revise your PLR then they demanded the 1.5% service tax to reduce the rate of interest to 8.25% in July 2009.

                                      Within one month difference i.e. Aug 2009 they increase the rate of interest to 9.25%.

                                      ICICI Group itself is totally fraud and ceating to the customer without any consent from the customer. I seek you folks opinion on handling the above situation. Is there any governing body/regulatory authority which looks into such grivenace or do we need to challenge in the law of court. Will the court listen the consumer compliant... or will fall into the complex legal process

                                      Any advice/assistance in this matter would be highly appreciated...
                                      I have raised a request for password reset of my online banking on 31st august and even after following up and calling the customer care so many times, Every time iam getting the same response. Now they started talking to me very rudely. They sent the password through the courier service and they are saying that they have dropped the password at my location and its not their responsibility if i didnt received the password.
                                      Dear Rajesh,

                                      We're sorry to hear about your experience. Please write to us with your contact details and account number at [protected]@icicibank.com. We'll contact you and work to address your issue.

                                      Regards,
                                      ICICI Customer Service Team.

                                      ICICI — Irresponsible

                                      Hi,
                                      Dear Sir,
                                      I was trying to know the status fo my courier but nobody was picking my phone form delhi office yesterday,phone numbers are[protected] extentions 10,12,14,18,and 19.after trying so manytimes ,somebody was picked the phone and given the mobile number of Mr Uday Mobile no[protected].Uday was picked my phone and said that i call you back with in a minute.Than after I was waiting for his call for 1 hours.
                                      Than I was again calling to Mr Uday on his moblie number but he was not picking my call and than he was switched off his mobile.
                                      My AWB number is [protected].
                                      My mobile number is [protected].
                                      Pls do the needfull asap.

                                      Thanks
                                      Sameer Ahmad
                                      Dear Sameer,

                                      We're sorry to hear about your experience. We'll contact you and work to address your issue at the earliest.

                                      Regards,
                                      ICICI Customer Service Team.
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