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ICICI Bank Complaints & Reviews

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Updated: Jan 2, 2026
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Y
Yogesh Munjal
from New Delhi, Delhi
Sep 12, 2008
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Hi
In year 2007, i made an investment of Rs. 5, 500/- in ICICI Prudential's Infrastructure Fund through my ICICI Bank - ONLINE.
Folio no:

As payment mode was Direct Transfer from ICICI Online, so all the details were available with the bank and i didn't do much formalities in this purchase transaction.

Everything was fine till this process but when it comes to reedemption of my Mutual Funds. I requested for redemption of my funds on 5th of October 2008 and as my purchase mode was ONLINE so reedumption amount was expected to come directly into my account. I waited for the amount for atleast 7 days (usually it hardly takes 3 days) and when there was no payment transfer entry in my account, i contacted ICICI Pru Dept.

What i came to know from them was little shocking for me. They said "Your account details are mis-matched in our account so we couldn't transfer the amount". As my payment mode was ONLINE then there is no margin of error in recording account details as everything happened electronically.

Then i asked them about further action, they said they are going to send a cheque at my doorstep and please wait for the cheque to be delievered.

I waited for another few days and when there was no cheque recieved from them, what i got a response from them was more shocking. Operator said "Sir cheque has been delievered to your residence address and we have made the payment to you".

i raised a complaint about it in the month of Oct, 2008 and got a complaint no.: [protected].

Then the bank pupil asked me to deposit an Indemnity Bond on Rs. 300/- paper asking me that cheque has been misplaced and issue a new cheque. (though i had not received it, i had to write that cheque have been misplaced).

After giving the bond, i was keep on calling everyday to them and i got a same answer for about 3 months "Concerned Dept. is working on it".

And when i said i am going to file a case against your bank, I received an immediate call from mumbai and the response from them was so horrible. Operator said "We have made the payment via cheque number so and so and cheque has been cleared from our account".

And when i said i did't receive any cheque then Bank asked me to deposite my bank statement which i did (thats other thing, i had to pay Rs.112/- to just get a printout from the bank which we take for Rs. 5/- from anywhere. Printout which bank gave me were exactly same as we take printout from our home, just one difference was they put a stamp on it and that stamp cost me rs.112/- but bank people were not ready to emboss that stamp impression on my printouts).

Now after sending the statement even (in the month of July) i still got the response from bank "we have made the payments and no due is left"

I just need to ask if they are saying cheque has been cleared then can't they cheque it in their bank that in which account that cheque has been cleared?

Just they dont want to make my payments and i am going to file a case against them very soon...

By the way i've spend my entire 1 year and aprox. Rs.2, 000/- on phone calls & on indemnity bond and giving stementments 3 times to bank.
Aug 14, 2020
Complaint marked as Resolved 
Folio number was: 2303910/05
My god...how come u waited till one year...gooosh... u got to complain, y u r still waiting, go ahead and punch. ICICI dont need pleased customer, well i[censored] became an irrated customer, than everything will defenitely change. Come on buddy no more patience entertained.

An irrated customer of ICICI...

Srini

ICICI Prudential — Mutual Fund Redumption Amount Not Received Since 18th Oct 2007. (1 Year Now)

had requested for its redumption in the month of October' 07, and still waiting for my redumption amount. Folio No: 2303910/05

And after so many days after giving regular calls to ICICI Pru dept., i received a response from the concerned dept. that payment has already been made via cheque and the cheque has already been cleared.

But, I never received any payment from ICICI side and there is no entry in my bank statement of said cheque no. or any amount of Rs. 7, 777.49/-

I sent the statement copy 3 times by now but still no response.

they are really cheater and i request everyone not to invest their money in any of the ICICI mutual fund or any other policy as there is no gurantee of receiving the money back from them... BEWARE...

I am suffering, hope readers wont suffer.
sir, i was a sip investr and also my folio No is 1837177/09.so you are requsted to send e statement every moth of30/31to my e mail adress
sir, i am a sip investr and also my folio No is 3947954/32.so you are requsted to send e statement every moth of 30/31to my e mail adress
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    A
    Ahamad Alisha
    from Lucknow, Uttar Pradesh
    Sep 12, 2008
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    GIRDAC InfoTechnologies Pvt. Ltd. has corporate account with ICICI Bank, Preet Vihar, New

    Delhi 110092. GIRDAC s retailers in US have sent US $ to GIRDAC CABUS A/c through wire on

    July 24, 2008. The amount has not been credited into the account. Instead, a letter has

    been sent for disposal instructions. Remittances from retailers in US are regular feature.

    Blocking the remittance and not informing GIRDAC in time created lot of misunderstanding

    between GIRDAC and the retailer in US.

    Phone calls and emails are faster mediums of communication. GIRDAC wonders why ICICI resort

    to sending delayed letters for communication.

    GIRDAC opened premium business account with ICICI Bank expecting good service. But, GIRDAC

    is totally dissatisfied with ICICI Bank services at Preet Vihar Branch, New Delhi. Now,

    GIRDAC stopped all remittances to ICICI Bank, Preet Vihar Branch account.

    It does not make any business sense to run after the branch for every problem. Even other

    competitors are providing better services including doorstep service.
    Aug 14, 2020
    Complaint marked as Resolved 
    please tall me how can i open account in your bank
    Respected sir,
    what iam giving complaint is on 23 march 2009 i will deposit money from nandyal branch to the delhi icici bank amount rs is 25, 200 by name of JUDY SHARON LIEN his account number is[protected]. by mistake i will sent him the money i am requesting you sir you will stop him to draw that money. he is a frowd doing with me, iam waiting for your reply please do right virdict with me
    thanking you sir
    yours sinciearly.
    y, prasannanjaneyulu.
    I have my account with your bank in Preet Vihar Branch. Duo to not available in Delhi I had not maintain my account. Now I want to know that my account is in working or not, so i wank to Countenue my account.
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      D
      Dr. Siddhartha S. Banaulikar
      from Delhi, Delhi
      Sep 12, 2008
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      On 08/08/08, i had taken my home loan file from Shiv Tower office, Panaji, Goa of ICICI home loans as i had to undergo very delaying and tedious process for approval of loan. They wanted my mother to be co-owner, my brother to be a guranter, notarise an affidavit myself, etc which LIC housing did not asked from me. On 14/08/08 LIC housing has charged me the processing fees of Rs.5843/- as i gave my file to them for loan approval on 09/08/08. Further i noticed that one of the cheques which i gave to the ICICI bank with A/C payee instruction was used by ICICI employees in the home loan section and was debited in my name intead of ICICI home loan account for amount of Rs.5843/- and that to on 20/08/08. This act on behalf of icici home loan was very bad as i had already taken my file back and instead of returning my cheques they have mis used one of them to withdraw the processing fees. Therefore kindly let me know whether the bank can charge the customer after 12 days since the file has been taken back by the customer. Why the fees was not charged through bank account as done by the LIC housing company. This is illegal, unethical and injustice on part of ICICI home loan. Kindly inquire and return my money and remaining cheques back. Thanking you. Waiting for your early reply.
      Aug 14, 2020
      Complaint marked as Resolved 
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        K
        Kishwar Jahan
        from Delhi, Delhi
        Sep 11, 2008
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        I used my PNB-Debit Card No.[protected] in ICICI Bank's ATM situated at Atlantic Plaza, Vaishali Ghaziabad to withdraw an amount of Rs.9, 000/-, but the money went inside the atm. ICICI ATM machine did not cancell the debit entry.

        I tried to register my complain through ICICI phone banking customer care but they did not respond satisfactorly and asked me to take up the issue with PNB.
        Kindly check and get Rs.9, 000/- credited to my PNB account.

        Thanks & Regards
        Kishwar Jahan, Sector-2A
        Vaishali, Ghaziabad

        Tel:[protected]
        Mobile:[protected]

        PNB-Debit Card No.[protected]
        Saving Fund Account No.[protected]
        Aug 14, 2020
        Complaint marked as Resolved 

        ICICI — wrong debit on atm withdrawal

        sir
        i had withdrawn rs2500 on3rd aug 2008 at the kvb branch near chrompet using my icici debit card. but there was a failure in the
        transaction and i could not collect the cash but myaccount was debited with the same amount. i contacted kvb and also icici but there was no reponses after a period of 45 days ven though i have submitted all the documents for the same. please help me
        the person whom i should contact to get back the money.
        WRONG DEBIT OF Rs 5000/- FROM ICICI AC ATM CARD NO [protected]- TRIED WITHDRAWAL FROM PUNJAB NATIONAL BANK JHOTWARA RAJASTHAN BANK ATM, ON 12/03/2010 TIME 19:04. BUT TRANSACTION FAILED. TXN NO 3152 . ATM ID IS D10767OO. HOWEVER, RS. 5000/- WAS DEBITED FROM MY ACCOUNT. REQUEST TO CORRECT THE ACCOUNT AND GIVE CREDIT OF RS.5000/- REQUEST FOR URGENT ACTION. ACCOUNT NO :[protected].
        Dear all, it is the responsibility of the bank of which the card you are using to track these kind of transactions. So instead of following the ATM bank, you should catch your bank in these cases. Normally it takes 24-48 hours to get your money back into the account.
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          B
          Basavaraj Nashipudi
          from Bengaluru, Karnataka
          Sep 11, 2008
          Resolved
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          Hi,
          I have presented the cheque to ICICI Bank for credit card payment using their Pay in Slip amount was for Rs. 39000/- On 31/07/08 since my payment due date was 02/08/08 and my payment was demand draft. One week after i Have recieved the statement from ICICI and it was not refelcting my payments and from that point i have been enquiring about my draft by calling bank executives and they are not able to trace the same over this they asking me to enquire the Bank where i have taken the draft for said amount. Now, the new account statement has come to me with Overlimit charges, latepayment charges and Interest charges from ICICI. I had taken draft in ABN AMRO bank which debits said amount from my account and mentioned in the statement sent to me. ICICI bank looses the Draft and not ready to take the responsibility.
          Aug 14, 2020
          Complaint marked as Resolved 
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            S
            suresh kumar appikatla
            from Bengaluru, Karnataka
            Sep 11, 2008
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            I have raised a request for change of my icici internet banking password aginst SR No: SR77940280 on 30-Aug-2008 .

            As per customer care tey have despatched my passwords through Elbee courier on 01-Sep-2008 vide way bill no :[protected].

            The document has not been received till date. Hence please take necessary action so that the same is delivered tomorrow positively.
            Aug 14, 2020
            Complaint marked as Resolved 
            my user id & password is not valid so plz check my id[protected]


            my mobile no. [protected]


            address Hori lal Sharma
            76/2Jasola Jamia Nagar New Delhi-110025
            Sir,
            I have applied for internet banking.I didnot received the courier.last week on08.12.2012 again I have submitted form for mobile registration. till date
            it is not done by the concerned bank ( icici-Bistupur) a/c no[protected]
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              S
              Salil Kumar Mohapatra
              Sep 11, 2008
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              Dear Sir/Madam,

              I thought it is always reliable banking with ICICI bank.

              But Now it is more painful to know that even it is not safe banking at all.Without my knowledge the Bank people had provided my complete bank statement to outsiders(I do not know who had taken this).I am surprised that they did not inform me before or after this.They had even deducted amount from my account for the duplicate statement also.

              Is not it really dangerous and unsafe thing?I feel I should not be quite with this type of mischief.

              Can you tell me the reason for the following statement
              20 21/08/2008 21/08/2008 DUPLICATE STMT 112.00 1, 415.43

              I am verymuch unhappy with such type of serious things.I need your quick action against it and let me know all the explanation and what actions you are taking for this severe irresponsible action.

              Hope you will not disappoint me.

              Regards
              Salil
              Aug 14, 2020
              Complaint marked as Resolved 
              Dear Sir/Madam,

              I thought it is always reliable banking with ICICI bank.

              But Now it is more painful to know that even it is not safe banking at all.Without my knowledge the Bank people had provided my complete bank statement to outsiders(I do not know who had taken this).I am surprised that they did not inform me before or after this.They had even deducted amount from my account for the duplicate statement also.

              Is not it really dangerous and unsafe thing?I feel I should not be quite with this type of mischief.



              I am verymuch unhappy with such type of serious things.I need your quick action against it and let me know all the explanation and what actions you are taking for this severe irresponsible action.

              Hope you will not disappoint me.

              Regards
              Prem Chand Haldar
              Account no[protected]
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                S
                Sujit Kumar Singh
                from Mumbai, Maharashtra
                Sep 10, 2008
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                To Dated-03/09/2008
                ICICI Bank
                Credit Card



                Sub: Billing Dispute (Bill Dispute Reference No-SR[protected]

                Dear Sir,
                I had received my credit card bill date 03/09/2008 of bill statement of 28 Auguste 2008 for a period of 27 July 2008 to 27 August 2008 of total amount of Rs 6, 082.67.I have found that in billing statement one transaction on 29/07/2008 of Rs 199.00 for SKORYDOV VEMOT wrongly included in my bill .I have never made any such transaction by my credit card.

                I have lodge my complaint through customer care telephone .My complain reference number is SR[protected].

                Your Faithfully


                Sujit Kumar Singh
                Aug 14, 2020
                Complaint marked as Resolved 
                Dear sir,

                My card number is [protected], through which I booked a air ticket through ezeego under the CASH BACK from BANGALORE TO HUBLI ON 11.102008. Journey is on13.10.2008.But so far I have not received the card statement. So kindly expedite the same to enable meto make the payment.

                Thanking you,
                yours faithfully.

                k.c.chandrashekar
                I was owning a ICICI credit card, with that a transaction was occured on[protected], which was not made by me and was without my knowledge. So On the same day I called the customer care and blocked the card and send a dispute on the transaction by fax. following are the details of the dispute.

                Dispute Ref No SR 77805512


                Thanks &Regards
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                  M
                  Madhuri Adane
                  from Delhi, Delhi
                  Sep 10, 2008
                  Resolved
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                  Hello,

                  Whenver a we dial in ICICI Bank call centre no [protected] for every options we got a responce "You call will be answered in approximetly 60 seconds or maximum is 5 minutes" which never happens and it took almost 20 mins"

                  A person keeps on dialing the number and if the call get connected call automatically desconnects. We pay a huge amount to ICICI Bank as in Intrest and these kind of service, is it worth...? Same about ICICI Bank, after you took the tocan you need to wait for @ least 1& half hour.

                  Please consider my complaint.
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Dear sir,
                  I have received the ATM card but didnt received the PIN number, what to do .
                  urgently guidance needed.
                  My Account No. Is[protected]
                  regards
                  Vishwa Ranjan
                  Im strongly agree with Madhuri.
                  Date: 14/1/2010
                  TO,
                  THE BANK MANEGER,
                  ICICI BANK,
                  SUB: Not to call before 10 am and on holidays(Sundays)
                  Respected Sir,
                  I Mr.Deepak Manikrao Patil giving Request for Not to call before 10 am and on holidays (Sundays)
                  I am suffering from Heart Disese, also I am giving this request from behalf of whole Indian customers

                  Begging you for your kind response and help to Disesed person.

                  Mobile no: [protected],[protected]

                  Email:[protected]@yahoo.com



                  Your’s Faithfully
                  Mr. Deepak Patil
                  Date: 14/1/2010
                  TO,
                  THE BANK MANEGER,
                  ICICI BANK,
                  SUB: Not to call before 10 am and on holidays(Sundays)
                  Respected Sir,
                  I Mr.Deepak Manikrao Patil giving Request for Not to call before 10 am and on holidays (Sundays)
                  I am suffering from Heart Disese, also I am giving this request from behalf of whole Indian customers

                  Begging you for your kind response and help to Disesed person.

                  Mobile no: [protected],[protected]

                  Email:[protected]@yahoo.com



                  Your’s Faithfully
                  Mr. Deepak Patil
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                    D
                    Dr maheshwar ohri
                    from Lucknow, Uttar Pradesh
                    Sep 10, 2008
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                    a credit card EDC machine was installed in my premises and the bank send agent to remove machine

                    a credit card EDC machine was installed in my premises and the bank send agent to remove machine without any prior intimation and they misbehavied with me and took the EDC machine
                    .this is terrible just because the banking sector is in slumps so they have this attitude towards their customers, and then they come running to customers for serviecs....
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                    mahale_vinod
                    from Pune, Maharashtra
                    Sep 9, 2008
                    Resolved
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                    I have given all required documents for credit card at Chinchwad branch, But till no reply.
                    Appln no. W[protected]
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    I have given all required documents for credit card at hyderabad branch, But till no reply.&icicibanksalary account also
                    I have given all required documents for credit card.My application no. is N[protected]. Please confirm this application is aproved or not.
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                      S
                      Sunil Kumar Ojha
                      from Mumbai, Maharashtra
                      Sep 7, 2008
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                      hi

                      I was holding a ICICI Bank EMI credit card, on 28th July I lost my card and a transaction of around 93, 00 was made by that card, which was not done by me. I informed to bank officials they blocked my card and told do some legal activities, I have completed allthe formalities. After 1 months they sent me bill saying that you are resposible for that and you have to pay though I had not use that money.

                      I am realy frustrated with ICICI Bank.
                      Dear Mr. Ojha,

                      Please write to us at [protected]@icicibank.com with your credit card number and contact details. Please use subject line as " Comments from Site".


                      Sincerely,

                      Nazia Sayeed
                      Office of Head Service Quality
                      ICICI Bank.
                      Indeed the customer should not be harrassed like this. You should treat customer as king/god. Then only the business will fourish.
                      ICICI Bank is fraud bank. Because of i wan't to close my credit card account but he can't close so many reasone not to close.
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                        V
                        vais
                        from Mumbai, Maharashtra
                        Sep 7, 2008
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                        Respected Sir,

                        This is to inform you that I was holding ICICI credit card (card no. [protected]) and the statement dated 27 Oct 2007 of this card, showed a few transactions, which haven’t been made by me. Then onwards I stopped using this card and also informed about it to ICICI bank, they have provided me service request no. (S.R. No.) i.e. SR 45218479 against it. This amount was Rs.22783 (only fraud transaction amount) at that time; and rest of the outstanding amount has been paid. Till today there is no action has been taken with regard to this matter.

                        However I am continuously receiving such statements mentioning this amount plus late fee, service charges etc. Now recently I have received a statement showing outstanding amount of Rs. 29832.97.

                        Apart from this I am receiving telephonic calls from the bank & they try to put lot of pressure on me to pay the amount in spite of explaining them about the entire matter.

                        And also couple of times somebody from ICICI bank dropped in my house without any intimation & in absence of myself to collect the money, which my family members have denied to pay.

                        In last month when I received a call from a person name Mr. Shetty from ICICI bank and had a long discussion with regard to this issue, he promised me that he would close this matter by making my outstanding zero, if I pay Rs.2600 to ICICI BANK. Hence, To close this matter permanently, I have paid the same amount; however he didn’t keep his promise as I kept on receiving the credit card statements showing some outstanding & telephonic calls from ICICI bank.

                        I therefore request you to kindly look into this matter & do the needful.

                        Thanks & Regards

                        Vaibhav Sawant
                        (Business Manager)
                        (Novo Nordisk A/S)
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        Sir,

                        I was having ICICI bank credit card. My card number is 4477-XXXX-XXXX-4005. I got a call from ICICI bank regarding the transaction which is held against my card on 17th Sept 2008. These were 3 air tickets booking. It was not done by me so I told him to block my card immediately and I have asked him what I have to do now? So he told me that, sir don't worry I will put your request for dispute. So he raised the dispute request (SR[protected] for these 3 transactions and bank received the money back for third transaction. On 18th there were two more ticket booking against my card but it was not successful because my card has been blocked.

                        I have also put the request in Samta Nagar Police station for the same. But still there is no result.

                        And I am receiving the statements from the ICICI bank for the payment of these transactions.
                        I need your help and guidance what I have to do now, because I have not done these transactions and bank is forcefully asked the payment for these transactions. This incident is affecting my personal life. Sir I am in big tension since last three and half month.

                        I have received the booking details from travelguru.com, and my Case ID number (27506)

                        Booking id. number -633673
                        Airline:-Jet Airways
                        Sector:- Jaipur to Bombay
                        Date:- Sep 17, 2008
                        Passenger name:- rm Thakur
                        Passenger Mobile Number:[protected]
                        Email id: [protected]@hotmail.com
                        Total amountCharged:6715/-

                        Booking id. number -633648
                        Airline:Jet Airways
                        Sector Bombay to Chennai
                        Date:- Sep 17, 2008
                        Passenger name:- Farib Shaikh & Mr. Amash Patel
                        Passenger Mobile Number:[protected]
                        Email id: [protected]@hotmail.com
                        Total amountCharged:14588/-

                        I also want to request to ICICI bank to catch the person who did these transaction and who travelled using these air ticket.
                        Kindly help me.


                        I have also attached copy of my complain and the response from ICICI Bank.

                        Thanks
                        Amit Goyal
                        [protected]




                        [protected] Forwarded message[protected]
                        From: ICICI Bank Customer Care <customer.[protected]@icicibank.com>
                        Date: Jan 6, 2009 1:40 PM
                        Subject: RE:'ICICICARE=[protected]' level1complaint/ Credit Card
                        To: "[protected]@gmail.com" <[protected]@gmail.com>



                        Dear Mr.Goyal

                        For quicker resolution of your query/request, please write to us through the "E-mail Us" option at our website, www.icicibank.com

                        The dispute that you raised has been decided in the bank's favour. Please make payment of the amount outstanding to avoid further financial charges.

                        Sincerely,

                        Ravi Kumar
                        Customer Service Officer
                        ICICI Bank Limited

                        Season's Greetings! Hope the New Year brings you and your family joy & prosperity and make our relationship stronger than ever.

                        ICICI Bank now offers 10.5% p.a. for fixed deposits. Choose from tenures of 390 days, 590 days and 890 days. Please contact any ICICI Bank branch

                        Now get your credit card statements whenever you feel like, simply visit the cards section on www.icicibank.com and click on Personal Banking>Cards>>Credit Card>>View credit card e-statement. This facility will not be available for Add-on Card holders and ICICI Bank Amex Card holders.

                        Stay connected for communication by updating your contact details through "Forms Center" at www.icicibank.com

                        CONFIDENTIALITY INFORMATION AND DISCLAIMER:
                        This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.





                        -----Original Message-----
                        From: [protected]@icicibank.com ([protected]@icicibank.com)
                        Date: Monday, January 05, 2009 05:31 PM
                        To: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
                        Subject: level1complaint/ Credit Card


                        Name: Amit Kumar Goyal
                        Product: Credit Card
                        Account No: [protected]
                        Application No:
                        E-mail address: [protected]@gmail.com
                        Mobile no: [protected]
                        Telephone no: +91--
                        Details of complaint: My ICICI credit card no. 4477-XXXX-XXXX-4005 has been missused. Somebody booked online tickets from travelguru.com, the booking details are - Ticket1- 17/09/2008 Pessenger(Mr. R M Thakur) amount(6715). Ticket2- 17/09/2008 Pessenger(Mr. Farib Shaikh & Mr. Amash Patel) amount(14588).

                        All the booking performed by [protected]@hotmail.com mobile number ([protected]) address Malwani colony, Gate No. 7, Room Number 32/83, Malad(West), Mumbai.

                        I got above details from travelguru.com and my travelguru case id number 27506.

                        I have also put this in despute to ICICI Bank LTD. Charge back department mumbai and my complain number is (SR[protected], but result is in favor of bank, and i am not satisfy with the bank inquiry.Please help me in this matter. And provide the necessary information to police so that they can catch the person who did this.And also do not provide the platform to this type of person who can use the credit card information of your valuable customer. It is affecting you and your customer.Please provide the extra security to your credit card customer for online transaction so in future no one will be affected.

                        I have also put the complain in Samta Nagar Police Station, Kandivali(East), mumbai.

                        I have also received the notice from ICICI bank for the payment.I here by inform ICICI Bank that i am not the right person to get this amount recovered from, because i have not done the transaction.Please resolve the issue.

                        Thanking you
                        Amit Kumar Goyal
                        Dated 22 January 2009,
                        To.
                        The Charge Bank Manager.
                        ICICI Credit Card div.
                        Mumbai.

                        Dear Sir.
                        Re: Complaint no 93884508 Request for Block & cancellation of my credit card.

                        Credit card No. ******4006

                        I am writing to request that you in continuation of my complaint no 93884508 as I got a SMS that you made a transaction of INR 32300 ON 20 Jan 09card *****4006 at MSK ENTERPRISES I Never received this no Credit card I was in Mozambique ( AFRICA ) since 19 of Dec 08 to till date.

                        You are requested to cancelled my card & stop sending any bill in future if I got any bill of this card, I will bound to publics in National news paper for negligence & security of ICICI BANK. AS I HAVE A VISA COPY AS A EVEDENCE AS I AM OUT OF COUNTRY.

                        I would appreciate it if you would provide me with written confirmation this Statement . Thank you for your assistance in this matter.
                        Regards,

                        Khusal singh
                        H.N 468 Sector 15
                        Vasundhra ( Ghaziabad)

                        Office address
                        Cryo banks international India P.ltd
                        129, Pace city 1,
                        Sector -37 Gurgaon. Contact no [protected]

                        [protected]@rediffmail.com
                        This is to inform you that i VIKRANT WADHWA the credit card holder of ICICI BANK ([protected]). On behalf of my card some one made a two online transuction through your visa bill services on 24-jan-2009 amt of 1000/- & 1800/-.I got to know about this When i recevied msg by icici bank on my mobile i was shocked and imigitaly called to customer care of ICICI CREDIT CARD DISPUTE TEAM & they loged my complaint against this dispute or fraud ( my reference number of complaint in ICICI is SR94440595 dated 24/jan/2009).So this is request to your company to provide the details of the person who has made this fraud transuction through your company with my card. ICICI CREDIT CARD dipute team will also take a legal action against that person so you please provide the compleate detail of the person who has made this fraud transuction on the same id.

                        My personal details are as given below:-

                        VIKRANT WADHWA
                        HOUSE NO-1874, SECTOR-16
                        NEAR BY JAIN MANDIR
                        FARIDABAD-121002
                        HARYANA
                        INDIA
                        CONTACT -[protected]
                        HOME[protected]
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                          Bijesh K R
                          from Chennai, Tamil Nadu
                          Sep 5, 2008
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                          I have Centurion Bank Credit Card this card was taken over by ICICI Credit cards.

                          I have only made two transactions in this Card I have already paid for these two spendings of arround (Rs 3800) which I did as there was a delay in making the payment in the second transaction there was interest charged and which can be understood.

                          I had made the payment after three months for an amount of Rs.3000/- wide a person who had come home to collect the statement which i received had only reflecting Rs.2000/- this was informed to Centurion Bank Credit cards and I have got a complaint no. but there was no reply from them after that.

                          From here the followup was made by ICICI credit cards for payments to be made and every time i complant they told they will come back and it never happened this went on for 5-6 months and then a call came from ICICI saying that we will do the final settlement. I accepted that that guy came to me with a form and collected from me Rs.670/- filled the form and went back after 15 days I got a statement again saying Rs.5000/- is my balance to be paid. I called them back again and did not make any payment. Then after 3 months Rs.1000/- was deducted from my a/c saying that this is as per credit card norms and there was an only after the deduction happened.

                          Now this month again I got a call from the settlement department of JB Nagar, that your settlement can be done at Rs3000/- I agreed for it as i wanted to finish off the issue and 2 days back they told me the settlement letter is with them and as this is the last day to make the payment you have to pay it today by coming to JB nagar branch as it was a working day it was not possible for me. They then atleat pay Rs300/- so that the settlement remains valid for the next month I did that but now there is no respose from their side and they and I think this will continue on and on and I will be in a mess.

                          Pl guide me so that I can get out from this mess.

                          Regards
                          Bijesh K R
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                            S
                            S C KOHLI
                            from Lucknow, Uttar Pradesh
                            Sep 5, 2008
                            Resolved
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                            Resolved

                            Sub: - Credit Card No.[protected] Misbehavior by Staf[censored]sing Phone Nos.[protected],[protected]



                            Sir,

                            I am a Retired Govt. Officer and a Senior Citizen. My wife Suman Kohli had a Credit Card No. [protected] and had been using the same for the last few months. She had cleared the entire amount due to her account. She has not used the Credit Card for the last few months. Three weeks back I received a call from your Bank as there was some confusion about the balance and I was told to deposit an amount of Rs. 40/- by Cheque to the ICICI bank and that would clear all the Balance in the Credit Card. Accordingly I deposited a Cheque of Rs 40/- in the ICICI Bank.



                            Again I received a call from someone Name resembling Hussain (what I could Hear) and was told that a huge amount was outstanding against my wife in the ICICI bank and they were going to send a legal Notice for the same. I reminded him that I had deposited an amount of Rs 40/- and cleared all the balance, but he said that no such amount has been received in the Bank. Thereafter he used a threatening language and said he would clear the account if an amount of Rs.100/- is given as cash to their representative who would be sent to my residence on[protected].



                            I went to the bank and Checked that the amount of Rs.40/- had been debited from the account.

                            When the representative visited my residence I showed him my cheque book and thereafter he spoke to Mr.Hussain and he returned. Again I received about a Dozen Calls from him from above mentioned Phone Nos. and I was informed that an amount of Rs. 140/- to be returned to the bank and earlier employee had done a mistake. I was threatened that the amount of Rs 100/- was not paid by cash to their representative I will have to face a dire consequences to which I refused unless I get clarification from the Bank.



                            Before I proceed with the matter I would like to get a clarification from the Bank.



                            Yours Truly



                            S C KOHLI
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            Mr. Murlidharan, Asst. Manager did not give me nodal office number of icici bank, fst one female ex was online and told that the system is under upgragation but when i told that i want nodal office no. then she transferred call to Mr. Murli... now systems are working proprely!!!
                            I have requested more than 20 times in [protected]. but all the times systems were under upgradation some times they told that one req is pending at our end, this need to be closed, but even after so may calls it was not closed.

                            You can check that how many times I have called you from my cell no. [protected] from my office [protected] and from [protected] some times called from my resi[protected] and from another no of my office[protected], In last 4-5 months I have called the icici cus care at least 50 times for change of address.

                            What shall i do now?

                            Rakesh Sharma
                            Tata Teleservice Ltd.
                            VR Plaza Complex, Link Road
                            Bilaspur - 495001
                            Mob: [protected]
                            This is my new address...

                            But this is not updated even after 50 calls to CC of ICICI bank
                            I agree with this irresponsible behavior of bank, they reluctant to hear the problems and make people to listen the stupid music deliberately and keep process unless customer gets exhausted.
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                              JAGDEEP KUMAR
                              Sep 5, 2008
                              Resolved
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                              Resolved

                              I need a urgent help from you over a transaction made by my company from dubai to india on my Name but due to a mistake the A/c no. mention in that transaction is pertains to some other person but insted to that the ICICI BANK in india made this transaction good in favour of that wrong A/c mention. kindly help me out if you can. Also suggest me what to do in this condition. above mention transaction is doen by company on[protected] and on[protected] they convay the message to Dubai Exchange from where the transaction is made that the A/c mention in the transaction is wrong and kindly revert the transaction from the ICICI BANK ALLAHABAD. but till know no communication is came out. At india my friend has shown a photocopy of the transaction slip to the manager of ICICI BANK ALLAHABAD on[protected] and convey that the transaction is made from dubai in Favour of Mr. JAGDEEP KUMAR but due to Mistake the A/c no. mention on the slip is pertains to some other person and insted of that who you credit the A/c of that person they should telly the Name and A/c no. both in wire transfer from other country and he reply that the transaction is made by the bombay office of ICICI BANK. kindly suggested me what legal shelter is with me in such a condition.

                              Regards,

                              JAGDEEP KUMAR
                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                Bhaskar Polisetty
                                from Gurgaon, Haryana
                                Sep 4, 2008
                                Resolved
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                                Resolved

                                This is Bhaskar Polisetty from Chennai. I was using ICICI Credit Card since 2005. Recently I have been through the ICICI website and was came to know that there is Express rewards points program is available and as per the amount spent any card holder is eligible to get the points as per the amount spend on the card.

                                As per the amount I have spend on my card during this Year, I came to know that, I am eligible for the express reward points since June, 2008.

                                I called up almost 15-20 times to the ICICI call center requesting them to calculate the points properly and credit the reward points appropriately.

                                I did not get the reward points and very poor response. The reward points system is not at all working properly. I am getting only normal points.

                                I sent a mail as per the escalation process and was communicating since June, 2008. The complaint number is SR70847975.

                                I have not get any positive response from ICICI.

                                Finally I have forwarded the complaint to the Senior Manager, Quality - who is in the top level in the escalation process. But did not get any response.

                                I don't really understand the attitude of ICICI, I don't know whether they have proper system in place for reward points or ICICI creates the policies just for show case.

                                Don't know what to do? I have to get almost 700-1000 points for my card.

                                This is the final resort and I am posting this complaint here. I am seriously thinking why can't I stop using this card. Because, ICICI's attitude is they are least bothered about the customer.

                                Bhaskar Polisetty
                                [protected]
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  kasturi kanyal
                                  from Chennai, Tamil Nadu
                                  Sep 4, 2008
                                  Resolved
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                                  Resolved

                                  I AM KASTURI KANYAL, I WAS WORKING FOR ICICI BANK IN THE YEAR[protected] MY EMPLOYEE NO. IS 806485. PLEASE LET ME KNOW MY PF ACCOUNT NUMBER SO THAT I CAN APPLY TO WITHDRAW PF AMOUNT.
                                  THIS IS NOT COMPLAIN, ITS REQUEST.

                                  THANKS AND REGARDS,
                                  KASTURI KANYAL
                                  [protected]
                                  Aug 14, 2020
                                  Complaint marked as Resolved 

                                  i dont no — I dont no

                                  I HAVE RECIEVED THE SMS FROM LM-NGS ON 08 MAY 2009 WHICH IS AS FOLLOWS:-
                                  YOU HAS WON 3.5 MILLION DOLLERS IN THE 2009 SHELL INT/'I MOBILE DRAW WITH PIN NGS-IN.. TO CLAIM, SEND YOUR NAME AND TEL. # TO REV. abhay.[protected]@gmail.com
                                  MY MOBILE NUMBER IS [protected] &...

                                  ICICI Bank — Not getting PF amount

                                  Dear Sir,
                                  I, Reena Chandra, from jamshedpur, sent you the documents regarding PF amount. at ur address "The Regional PF Commissioner, Bhavishya Nidhi Bhawan, 28, Community Centre, Wazirpur Industrial Area, Delhi-110052 ", on 16/6/09 by registered post. After that , i want to contact u to know the status of my PF amount over telephone no. [protected] & [protected], but nobody receive the phone. Sir, I want to know that what is my PF status & when will i get my PF amount. Pls, do the needful. I m giving some information below :
                                  Name : Reena Chandra
                                  PF No. : DL/32000/52352
                                  Desg. : Marketing Ops.

                                  Anticipating for ur quick response.

                                  Pls, do reply .

                                  Thanks.

                                  Reena Chandra
                                  Ph. No. : [protected], [protected]
                                  Hi, we're from ICICI and are sorry to hear about your experience. We'll call you and work to address your issue at the earliest.

                                  ICICI Bank — applying my pf

                                  Dear sir,
                                  Myself Prasant Kumar Sethy Emp code 520778. Warking as a sales tranee in ICICI Bank Ltd Berhampur . So i want my pf money . kandly consider the metter.
                                  Dear Prasant,

                                  Please write to [protected]@icicibank.com with your contact details. Our official will get in touch with you to assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team

                                  ICICI Bank Ltd — issue my pf

                                  Dear sir ,
                                  Rrespected sirmadam
                                  I PRASANT KUMAR SETHY my Emp Code 520778 warked as SALES TRAINEE join date November 13 ,2008 in ICICI Bank ltd .Now i want to more rquired mony . So i want my pf.
                                  Hi,

                                  Please write to [protected]@icicibank.com with your contact details and we'll get in touch with you . Kindly mention "2243764"in the subject line.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    Rebecca
                                    from Hyderabad, Telangana
                                    Sep 4, 2008
                                    Resolved
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                                    Resolved

                                    Relieving Letter

                                    Hello Sir,

                                    I have worked in ICICI bank from Feb '03 till May '06.

                                    I was on medical leave from Feb '06 till May '06. I've to office and submitted my resignation letter the manager has not accepted the letter stating that my name is already removed from the system. I asked for the relieving letter they said it will come to my residence. i never got my relieving letter till date. I contacted...
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                                    H
                                    HOZEFA
                                    from Delhi, Delhi
                                    Sep 3, 2008
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                                    Dear Sir madem
                                    I am not holding any account with icic bank they are calling me that my bill is not paid
                                    they refuse to give the the bill details and the card no also the billing address however i manged to get the address it was not min it was someone at biwindi and i am in south bombay someone is holding card in my name and my cont details they are also not blocking the card and also verifing the details
                                    ICIC BANK ISSUES CARD WITHOUT VERIFICATION
                                    PL LOOKINTO THE ISSUE I AMBEING HARISSED
                                    personally feel that customer should not be harrassed. and to be treated well.
                                    respected sir,
                                    I am using icici bank credit card ([protected]). I have already informed you about my credit card transaction dispute. Someone has taken Rs. 5000/- from my credit card through online transaction. I have attached a letter regarding this. Kindly take action towards this. My service request number is SR92763756.



                                    Thanking You


                                    Yours Faithfully


                                    S.P Ganesh Kumar
                                    :
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