[Resolved]  ICICI Bank — Credit card

Address:	Kolkata, West Bengal, 700052
Website:	www.icicibank.com

I am vijaya bharti. The customer service sucks in this bank. They will make silly mistakes while providing address and your details. When you will start facing problem even then they will make things more complicated for you. I applied for ICICI credit card and my application got approved. I received my card pin on 22nd march 2017. Then I noticed the communication address is wrongly spelled. After one hour I received a call from bluedart that they can't deliver my card because my address is not correct. Next day I went to the bluedart shipment hub with proper identify proof and address proof, but they said bank need to send an email with proper address then they will deliver. I called ICICI customer care and I have been informed by representative that they can't help me, I need to go to the nearest branch. Then I went to the nearest branch which is at haldiram and there I have been informed by bank official that if I need to change my address completely then it can be done by branch but this is just a mistake so I have to send an email email on customer.[protected]@icicibank.com and this will be taken care. When I sent email they are keep telling me to go to the branch again. This whole process really sucks. I am really frustrated and irated. This bank has to work really hard on the customer service issue. Even before getting a credit card I am very much unhappy with the way they work. I provided document on which my address is " vijaya bharti, Flat number-5c, KRISHTI KUNJ APARTMENT. KAIKHALI. MADHYA PARA.
P.O. + P.S.-AIRPORT. KOLKATA PIN- 700052." They provided "vijaya bharti, APR KRISHT I KUND APP, KHIKHALI MADHYA PARA POSH AIRPORT pin 700052" to bluedart. How can anyone make this kind of mistakes.