[Resolved] ICICI Bank — credit card wrongly debited amount | |||
I was holding icici credit card no. [protected] but cleared by dues in 2011 and also got letter as well as mail from icici bank on 25 july 2011 that i have no outstanding, but still it showing dues in my card and this i got to know from my cibil report its reflecting that the said card number [protected] is active as i was under the impression that its already closed. I have the said letter as proof of deactivated said credit card (Attachment below). When i mailed icici bank in march 2019 they said within one week they will revert and after reverting they said i have to clear my dues and when i said i will escalate to the higher authority they said they will reply on 10 april 2019. I got the reply from their side that i have purchased in april 2016 thats the reason my dues are showing. I cannot understand when the credit card is deactivated in 2011, then how can purchases be there in 2016. This is the reason i have escalated this too, please help regards deepak kanodia [protected] Was this information helpful? | |||
May 11, 2019 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Apr 10, 2019 ICICI Bank Customer Care's response Dear Customer, Our official will get in touch with you. We appreciate your patience. Regards, ICICI Bank Customer Service Team | |||
 4 Comments | |||
Comments
My Credit card has been blocked and now i am contacting customer number many times but it has not connected.
So please contact me soon at [protected] and unblock my credit card.
So please contact me soon at [protected] and unblock my credit card.
ICICI Bank Customer Care's response, Apr 11, 2019
Verified Support
Dear Vinay,
We have made a note of your concern. Our official will get in touch with you.
Regards,
ICICI Bank Customer Service Team
We have made a note of your concern. Our official will get in touch with you.
Regards,
ICICI Bank Customer Service Team
Sir,
Iam suresh babu. Í want to link my Credit card to IMoBile app. Bit IT is bit Linking. My e-mail is [protected]@gmail.com
Pls solve my problem
Iam suresh babu. Í want to link my Credit card to IMoBile app. Bit IT is bit Linking. My e-mail is [protected]@gmail.com
Pls solve my problem
ICICI Bank Customer Care's response, Apr 11, 2019
Verified Support
Dear Customer,
We have made a note of your concern. Our official will get in touch with you.
Regards,
ICICI Bank Customer Service Team
We have made a note of your concern. Our official will get in touch with you.
Regards,
ICICI Bank Customer Service Team
Hi
I'm Sireesha polisetty...I didn't done any transaction but yesterday night at about 2:30 am there was a message showing that RS.330 had been deduced from my account for vin*google.how can I get back my money and why such issues happening.
I'm Sireesha polisetty...I didn't done any transaction but yesterday night at about 2:30 am there was a message showing that RS.330 had been deduced from my account for vin*google.how can I get back my money and why such issues happening.
ICICI Bank Customer Care's response, Apr 11, 2019
Verified Support
Dear Customer,
We request you to email us your concern with your contact details on [email protected]. Please mention the UID (252012_5) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
We request you to email us your concern with your contact details on [email protected]. Please mention the UID (252012_5) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
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I have'nt consented to oneassist plan and they have deducted 1899/- amount from my account without my permission. This is unacceptable. Please refund the amount immediately back to my account.
We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (252012_2) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team