ICICI Bank — Current account opening

Address:400068

Dear sir/madam,


We have given to sanap & associates llp (llp no - aag-6746) current account opening to icici bank, borivali east branch in second week of june, 2016 with all required compliance of documents for account opening as per your bank norms & also under rbi compliance norms. i have received the feedback from rajni dubey madam that your account opening has rejected the branch manager due to lesser amount of cheque given by you (rs.25000). i personally visited to borivali branch so many times & branch manager waz always stays out for the meeting. the branch manager mr. siddesh hardiker met me in the branch on 8th august & request to give the cheque of rs.50000 & will open your current account in one days. since then i'm waiting for our firm account open in your borivali branch.


I have open my icici saving account in 2006 when your borivali branch has open since i have maintained the same till today’s date. (saving account no[protected]. i took rs.5 lakhs car loan for mahindra kuv100. & paying all the instalment within time to time. my car loan no is lamum[protected].
I do have credit card of your bank too. i'am not defaulter or no single cheque bounce in any of my any of account till now.


Since i have given submit the all documents to account opening to your icici bank, we're continuously taking the feedback to your sales officer & branch and they're promising me that your account has already open & will provide you the account no soon only. mean while i have open the account of my foundation & private limited company in two different bank in one week.

Aseem medical education foundation - kotak mahindra borivali west branch.
Shub-sandesh infrastructure & realty developer private limited - cosmos bank.


Kindly answer me the few questions here.

1) if your bank had not open the current account the why would you continuously give me the feedback to opening account??

2) i'm giving the rs.25000 cheque to you after seen the june month account opening notification to your bank the why you've the taken the rs.50000 cheque & keep holding the my account such long time???

3) if you have given us the idea about the overall the harassment your bank is going to do in the process of account opening the i would have prefer another option?

4) who is responsible for the opportunity cost & time loss etc?

5) the minimum balance is rs.10000 the why would keep holding the account till you’re not receiving big amount?

6) if you’re not interested to open the account or taking such long time then don’t take our documents at first stage only? (will open our account in some another bank account)

7) who is responsible for the continuous is lying?? bank or bank’s executive?


If i have not received the proper treatment being the consumer then i'll proceed the complaints “the state consumer forum” or report to rbi under “the banking ombudsmen scheme act, 2006”.


Thanks & regards
Nishant sanaap
+91 [protected]

For sanap & associates llp.
Office: 202, building no-86,
2nd floor, shree krishna nager,
Borivali, national park
Mumbai-400 066 india.
Mobile no. +91 [protected]
Delhi | indore | mumbai | thane
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Dear Sanap,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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