[Resolved]  ICICI Bank — Fraud transaction in my credit card

Address:Kolkata, West Bengal, 700129
Website:Www.icicibank.com

On 19/12/2015 I got an sms that my an transaction of Rs.- 20424 & Rs. - 1900 has been made by my credit card( no- [protected] ) . But I have not purchased anything by my credit card on that date . I called icici bank customer care for this fraud transaction . they told me that the first transaction was made at the mobile store @ gurgaon, but I was in kolkata with my card on that day. And the another fraud transaction of Rs. 1900/- was made at payubiz . I told them to block my card & this transaction . but they told me they can not help me . I have already launched F.I.R at police station . F.I.R no- 1378 . Please help me. Regards, Subhanil karak [protected]
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Aug 6, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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Dear Mr. Karak, ,

We are sorry to hear about your concern. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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