[Resolved] ICICI Bank — Fraudulent Credit Card Demand of Payments by ICICI Bank | |||
I Mr SS Chaudhuri, have been receiving continuous calls from numbers like 022- [protected], [protected], [protected], [protected] by the name of Manoj Ghanekar, Yogita and Nafiza and asking me to make a payment of Rs 1.18 lacs to them against some ICICI bank Credit card which i had never applied for. They claim that this card was applied by using my documents and was handed over to some other person. I have been continuously requesting them to provide the details of the documents used, copy of the application form and the copy of a courier register to check whome the card was handed over. On asking these they agents / debt manager starts abusing and threatning me stating " mera bap ka company ", " chor", " aukat " and other filthy languages which i will not be able to articulate in this complaint. They started calling my 85 year old mom and my wife and started threatning them by using abusive languages .They have not stopped calling my office colleagues and started abusing them for no fault of mine. They started calling from different There calls are repeated and will call up odd hours. They will never ever try to resolve the issue but will be continously demaninding money . Every time i need to explain my concern and then they will start calling up from different mobile nos and have used rotten filthy and dirty languages which really are unpardonable and not expected from ICICI Bank employees. They also say they are advised to used this languages as the calls are not recorded when called from different mobile nos. They never confirms the address from where they are calling but claims to be the Debt managers only. The language they use are absolutely obscene, vulnerable and abusive . They have even threatned to kill me and my family if i dont pay them atleast Rs 18000. I have been telling them and have shared few correspondences which i had written to the bank but ICICI bank never bothered to response to any of my queries but have alsways chosen to appoint so called gangsters to recover money illegally.. I must say ICICI bank should stop these fraudulent mechanism of collecting by threatning people even when one is not a consumer of ICICI Bank credit card. Firstly they will distribute credit cards on the road what they used to do couple of years back by fabricating documents of people and then they started harrising them whose documents and names were used to distribute credit cards. Such harrassments should immediately be stopped by ICICI Bank and bring a service culture amongst their team members. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 6 Comments | |||
Comments
go for a recording of the calls, once you do it please mail it to rbi, and one copy to the local police commissioner, they will surely get a piece of what they are giving you
Reply
Dear Mr. Chaudhuri,
We are sorry to hear about your experience. Please send us your contact details at [protected]@icicibank.com and our official will get back to you. Refer '46437067' in the subject line.
Regards,
ICICI Bank Customer Service Team
We are sorry to hear about your experience. Please send us your contact details at [protected]@icicibank.com and our official will get back to you. Refer '46437067' in the subject line.
Regards,
ICICI Bank Customer Service Team
ICICI bank provides very worst credit card service.
Dear Sir,
We are sorry for the inconvenience caused to you. We have made a note of your card details. Our official will get back to you.
Regards,
ICICI Bank Customer Service Team.
We are sorry for the inconvenience caused to you. We have made a note of your card details. Our official will get back to you.
Regards,
ICICI Bank Customer Service Team.
this is aroop and the same thing is currently happening with me, there is a lady Neelam and Aisha who are calling me. They have asked me to send details of clearing the account on a mail ID of KOTAK, the TRUE callers shows ICICI and they are talking about pending payments of ABM AMBRO.
Request for help in the same, as its very irritation and bothering.
They further refuse to reply to my mails and divulge any information about themselves.
Request some one to reach me on [protected]@rediffmail.com
Request for help in the same, as its very irritation and bothering.
They further refuse to reply to my mails and divulge any information about themselves.
Request some one to reach me on [protected]@rediffmail.com
THE MANAGER
ICICI BANK LIMITED
PLOT no.24, Arihant Building,
South Phase Block No.1, 1st floor,
Ambattur Industrial Estate,
Chennai – 600 058.
SUB: Complaint against your Staff-Reg
Ref:- closed credit card:
I am T.Adinarayanan, was using ICICI BANK Credit Card which I Closed it during the year 2009- in the month of January by paying a sum of rupees 17500/- only which was outstanding at that time to the Icici bank executive who approached me in my house and for the same he issued receipt and I was said I will be receiving closure letter soon over post. But I did not receive any letter after that.
Now after 8 years passed recently for the past one week, I have been receiving calls from your bank
FROM THE FOLLOWING NOS.
[protected] Gyathri - STAFF OF ICICI BANK
[protected] Chitra - STAFF OF ICICI BANK
[protected] Muralikumar - STAFF OF ICICI BANK
[protected] - vimal- MENTIONING MANAGER
(Not sure whether their names are real)- calling my office board line abusing and using offensive words with my colleagues, disturbing all the staffs, telephone operator, calling more than 10 to 15 times in a day to defaming my image in the office which is mental torture and harassment.
I am not running anywhere, I responds to all their calls on my mobile phone than why this harassment and mental torture.
After 8 years, they have been asking for the paid receipt, which I don’t have now. since I don’t have receipt, they say I am liable to pay once again. My question is what your bank was doing all these 8 years, not even a single call, no letter, no intimation, after the settlement. Now what made them to harass me abruptly, saying that I have to settle the amount immediately. In spite of requesting them to contact me to my personal mobile no they refuse to do the same and wantedly calling me only to my office land line which is strictly prohibited in our bank for personal use. Now they started to threaten me stating that they will send persons to my office and harass me directly in my office. This make me mentally depressed. when I clearly mentioned them that I have already paid and I am not liable to pay any amount and I will not pay even a single penny to your bank. If you insist me to pay proceed through the court of law, I shall face the consequence through court.
Please take notice that if you or your staffs continue to harass or torture me or my colleagues and if any thing happens to me by your torture you and your bank is solely responsible for the same and I will not hesitate to take up the matter to the commissioner of police about your torture when the credit card issue was already settled 8 years back.
Take immediate action and stop making any calls to me.
Regards:
T. Adi Narayanan,
Mobile No: [protected],
Email: [protected]@yahoo.in
ICICI BANK LIMITED
PLOT no.24, Arihant Building,
South Phase Block No.1, 1st floor,
Ambattur Industrial Estate,
Chennai – 600 058.
SUB: Complaint against your Staff-Reg
Ref:- closed credit card:
I am T.Adinarayanan, was using ICICI BANK Credit Card which I Closed it during the year 2009- in the month of January by paying a sum of rupees 17500/- only which was outstanding at that time to the Icici bank executive who approached me in my house and for the same he issued receipt and I was said I will be receiving closure letter soon over post. But I did not receive any letter after that.
Now after 8 years passed recently for the past one week, I have been receiving calls from your bank
FROM THE FOLLOWING NOS.
[protected] Gyathri - STAFF OF ICICI BANK
[protected] Chitra - STAFF OF ICICI BANK
[protected] Muralikumar - STAFF OF ICICI BANK
[protected] - vimal- MENTIONING MANAGER
(Not sure whether their names are real)- calling my office board line abusing and using offensive words with my colleagues, disturbing all the staffs, telephone operator, calling more than 10 to 15 times in a day to defaming my image in the office which is mental torture and harassment.
I am not running anywhere, I responds to all their calls on my mobile phone than why this harassment and mental torture.
After 8 years, they have been asking for the paid receipt, which I don’t have now. since I don’t have receipt, they say I am liable to pay once again. My question is what your bank was doing all these 8 years, not even a single call, no letter, no intimation, after the settlement. Now what made them to harass me abruptly, saying that I have to settle the amount immediately. In spite of requesting them to contact me to my personal mobile no they refuse to do the same and wantedly calling me only to my office land line which is strictly prohibited in our bank for personal use. Now they started to threaten me stating that they will send persons to my office and harass me directly in my office. This make me mentally depressed. when I clearly mentioned them that I have already paid and I am not liable to pay any amount and I will not pay even a single penny to your bank. If you insist me to pay proceed through the court of law, I shall face the consequence through court.
Please take notice that if you or your staffs continue to harass or torture me or my colleagues and if any thing happens to me by your torture you and your bank is solely responsible for the same and I will not hesitate to take up the matter to the commissioner of police about your torture when the credit card issue was already settled 8 years back.
Take immediate action and stop making any calls to me.
Regards:
T. Adi Narayanan,
Mobile No: [protected],
Email: [protected]@yahoo.in
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