[Resolved]  ICICI Bank — misleading approach during home loan processing

Address:

Gurgaon, Haryana, 201001

Hii,

I am again posting this complaint as the complaint not yet resolved and it has been a month passed & icici bank hadn't refunded my amount back of rs 3186.

Details of loan are as follows:
Application number : [protected]
Form number : 70637026
Loan amount applied for : 15 lacs for 06 years tenure

I have applied for home loan through icici website 15 days back (Approx.) thereafter i get a revert call from icici executive & i cleared them that:
1. I have a freehold plot of size 100 sq yd.
2. The plot is not gda approved, & property is on my mother's name.
3. I dont have approved layout, nothing i had.

Executive told me, no worry we are providing loan for free hold property as well & she forwarded my case to a person.

I provided them all the relevant documents along with a cheque of amount rs3186 clearing each & everything :
1. Last 03 months salary slips
2. Last 02 years form-16
3. Account statement for 01 year
4. Adhaar card xerox.
5. Pan card xerox.
6. Passport size photograph.
7. A cheque of amount rs. 3186

After all the verification visiting office, home & calling friends,
Now after 06-07 days they (Icici) have issued me a sanction letter (Enclosed) after deducted of rs 3186 from my account & now demanding me to provide the approved layout of ghaziabad development authority.

Now they are saying that we cant fund that loan without authority approved layout which i cant provide as i cleared in day 01.

That way they have wasted my time giving false hopes & they are refusing & saying processing amount will not be refunded.

I cant get the layout approved from gda unless the property is not listed by builder into the authority.

My relationship manager ms vineeta jangir (+91-[protected]) even not responding back to calls and not refunding my amount which they have deducted to complete their monthly targets.

I want my money back thats it

They must have clear transparency so that a person dont look for waste his time & false hopes.