[Resolved]  ICICI Bank — Name correction

Address:Hyderabad, Andhra Pradesh, 500016

I am holding ICICI saving account[protected] using as my salary account from past 6 Years.
Recently I realized my Sur Name spelled incorrectly because I submitted voter Id and Pan card as proofs at the time of opening the account. Voter Id itself contains incorrect Spell, So I updated Voter Id Name with Correct Spell and visited my Home branch Begumpet Hyderabad with Voter ID, Pan card, Adhar contains correct Name but ICICI bank not accepted my request and they are suggesting me to close the account and open a new account.

All the my legal Proofs Pan card, Voter ID, Adhar, My education Documents and Passport are having Right Name but ICICI is not accepting any one of this documents as proof to make it correctly. Simply they are saying at the time of account opening You submitted the proof have incorrect name we considered it.

Please consider it as High Proiority I am seeing so many people are facing the same issue with ICICI bank. Other Banks are accepting same requests I don't know why it is not happing with ICICI.
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Jun 18, 2017
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
May 18, 2017
ICICI Bank Customer Care's response
Dear Venkata Prasad Kaku,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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