[Resolved] ICICI Bank — Neft amount refund

bhargavi revanth

from Noida, Uttar Pradesh

Address:

Chennai, Tamil Nadu

I am G.BHARGAVI INDIAN BANK account holder my account number is [protected] mogappair branch on 7/08/2015 by mistake i transfered amount Rs.30000 through net banking to unknown account holder (R.NANDA GOPAL ICICI BANK account no[protected] nugambakam branch) on 11/08/2015 my husband went to ICICI BANK nugambakam branch Mr. ramanathan told him to send mail neft.[protected]@icicibank.com on the same day we went to indian bank but the branch manager was not available. i sent mail from my personal mail id for 2 times there was no reply. i was out of town till 30th august and on 31st august i meet indian bank branch manager he sent mail icici bank, same day i went to icici bank they told it will take 3 to 4 day to proceed because it will be done by head office and we waited for one week there was no reply and refund . on 8th September i went to icici bank they told keep on reminder mail, they also told they are not responsible. if we ask for alternative method also they are not giving response. then i came to indian bank requested bank manager to keep reminder mail again and again. till now the bank as sent 4 to 5 times reminder mail from there offical mail id and i have sent 2 times mail. But there is no response from them. Please try to help us. G.bhargavi bhargavi.[protected]@gmail.com [protected]/[protected]

Was this information helpful?

No (0)

Yes (1)

Complaint marked as Resolved

Verified Support

Sep 24, 2015

ICICI Bank Customer Care's response Dear Ms. Revanth,

We regret any inconvenience caused. We have made a note of your contact details. Our official will address your concerns.

Regards,
ICICI Bank Customer Service Team

Related ICICI Bank reviews

View all 23615 ICICI Bank Reviews

Comments

venkatpsg1

Hi,

No reply for my email for more then a week. How to rectify...

My amount 1 Lakh on hold, I send money to my father account from SBI bank to ICICI. Due to some mismatch ICICI hold 1 lakh Rs for more then 15 days.

I send email to neft.[protected]@icicibank.com with all screenshot and evidence to release the money on Jan 5, 2016. This is totally unprofessional, no simple email reply at all from your side.

Branch manager said, send email to you. But, no reply or action at all..

I doubt your email is in action or just for name.

Very scare to send money to ICICI now. Worst experience. Better to stay away from ICICI.

No one to help from this.

Thanks,
Venkat

pimoli

from Gurgaon, Haryana

Dear Sir/Mam,

I passed out from IIT-Hyderabad in 2015 and have my bank account with your branch. My details are :

Pranay Rastogi
Account Number:[protected]
Phone Number:[protected]

Today morning (7th April, around 9 am) I was trying to transfer Rs 13, 851 from my account to my friends account in ICICI (details of which are written below) but accidently they got transferred to someone else's account.

My friends details:
Name : Shivam Satija

Bank Name: ICICI Bank: A/c-"[protected]"

IFSC: "ICICI0000160"

Model town Delhi-110009

Accidently the money has been transferred to account number[protected] in place of[protected] without even verifying my friends IFSC code, account name and account number. Now when I spoke to them they are asking for a request from my bank (IIT HYDERABAD (KANDI)).

I will be very grateful to you if you could please request this ICICI bank by sending them a mail to return the above mentioned amount back to my account or in account number[protected]which ever option is feasible).
Hoping to hear a positive reply from you soon.

Best Regards,
Pranay Rastogi,
[protected]