[Resolved] ICICI Bank — please refund my money 349

soumyajit.das05

from Titlagarh, Odisha

Address:

767019

Recharged my jio number on 9th feb 2018. Although the amount of rs 349 was deducted from my phonepay account, but the recharged has not been done neither the amount was refunded.

Kindly return the amount asap.

My upi id is [protected]@ybl

My email id is soumyajit. [protected]@gmail.com

And upi id is [protected]@ybl

I have also attached the transaction screenshot.

+1 photos

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Mar 22, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Feb 13, 2018

ICICI Bank Customer Care's response Dear Soumyajit.das05,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Comments

kgaurav152

from Muzaffarpur, Bihar

I have recharged my Jio no. [protected] using my Jio app. And paid ₹398 using my upi id [protected]@paytm to [protected]@icici
My amount is deducted. But still my no. Is not recharged.

Either refund my money or get my no. Recharged.!!

Help me..!!

I am attaching the relevant documents (screenshot).

ICICI Bank Customer Care's response, Feb 13, 2018

Verified Support

Dear Kgaurav152,

We regret the inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team