ICICI Bank — Pre Approved Credit Card Application W[protected] Rejected | |||
For the above application number, your concern team collected the documents from me saying that I am eligible for a PRE-APPROVED ICICI SIGNATURE AMEX CARD FREE OF CHARGE FOR LIFE TIME which I will surely get it. There was also a verification through telephone and also a representative from ICICI visited my office for verification. After everything is done when I called up ICICI Customer Service for the status update of the above application no., they say that the application has been declined as I hold another ICICI Bank card. Please note that I do not hold any ICICI Bank Card. If there are any previous cards reflecting in your system on my name, it stands cancelled. This is the 3rd time that I have been approached by ICICI Bank, documents are collected, verification is done and then the application has declined!!! Please instruct your team to approve my application immediately and issue me ICICI SIGNATURE AMEX CARD FREE FOR LIFE TIME AS AGREED immediately. If this does not happen, I will file a consumer mental harassment case on ICICI and take you to consumer court. Please do the needful immediately. Was this information helpful? | |||
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ICICI Bank customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
Dear ICICI Bank Customer Service Team,
As per your instructions, I have sent an email to [protected]@icicibank.com
I should get the ICICI SIGNATURE AMEX CREDIT CARD IMMEDIATELY
Please do the needful immediately.
Regards,
Deepak M. Trivedi
As per your instructions, I have sent an email to [protected]@icicibank.com
I should get the ICICI SIGNATURE AMEX CREDIT CARD IMMEDIATELY
Please do the needful immediately.
Regards,
Deepak M. Trivedi
Dear Mr. Trivedi,
An e-mail communication has been sent to you on April 15, 2015 addressing your concerns.
Regards,
ICICI Bank Customer Service Team
An e-mail communication has been sent to you on April 15, 2015 addressing your concerns.
Regards,
ICICI Bank Customer Service Team
It is very shameful on ICICI Part to write such replies!!! <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />
I did not expected this type of replies from your side at all!!!
Please note that I hold AMERICAN EXPRESS PLATINUM TRAVEL CARD, AMERICAN EXPRESS CORPORATE CARD, CITIBANK REWARDS CARD AND HDFC PLATINUM CARD which are offered to me for LIFETIME FREE by all the respective banks. I do not have any other relation with these banks except credit cards and I must say that all the above banks are BIGGER and CUSTOMER SATISFYING then ICICI BANK.
I am proud to be a part of the above banks and lucky that I AMNOT THE PART OF ICICI BANK WHO ARE SUCH LETHARGIC IN THEIR APPROACH AND DOSENTKNOW HOW TO HANDLE A CUSTOMER IN SPITE OF THEIR OWN AGENCIES GIVING COMMITMENTSTO THEM ON YOUR PRODUCTS!!!
YOU PEOPLE SHOULD SHUT DOWN YOUR BANKING BUSINESS AND WOUCH FORSOME UNPROFESSIONAL BUSINESS WHERE THERE IS NO CUSTOMER SERVICE OR COMMITMENTSREQUIRED!!!
I HAVE NEVER SEEN SUCH AN UNPROFESSIONAL, CEARLESS ANDREDICULOUS BANK LIKE ICICI BANK IN MY LIFE!!!
YOU PEOPLE ARE TOTALLY SHAMELESS. I WILL TAKE THIS ISSUE TO THEHIGHER MANAGEMENT OF ICICI BANK AND ALSO MAKE SURE THAT ALL MY COLLEAGUES WHOARE ASSOCIATED WITH ICICI BANK CANCEL THEIR ICICI CARDS IMMEDIATELY.
DON’T WORRY!!! BE PREPARED FOR SOME NASTY CONSEQUENCESNOW FROM YOUR HIGHER MANAGEMENT SOON!!!
Dear Mr. Kamath / Mr. Roy – This is what your bank does with customers!!! Please look into this and tell me as what mistake of my life have I done by applying for credit card in ICICI Bank
I did not expected this type of replies from your side at all!!!
Please note that I hold AMERICAN EXPRESS PLATINUM TRAVEL CARD, AMERICAN EXPRESS CORPORATE CARD, CITIBANK REWARDS CARD AND HDFC PLATINUM CARD which are offered to me for LIFETIME FREE by all the respective banks. I do not have any other relation with these banks except credit cards and I must say that all the above banks are BIGGER and CUSTOMER SATISFYING then ICICI BANK.
I am proud to be a part of the above banks and lucky that I AMNOT THE PART OF ICICI BANK WHO ARE SUCH LETHARGIC IN THEIR APPROACH AND DOSENTKNOW HOW TO HANDLE A CUSTOMER IN SPITE OF THEIR OWN AGENCIES GIVING COMMITMENTSTO THEM ON YOUR PRODUCTS!!!
YOU PEOPLE SHOULD SHUT DOWN YOUR BANKING BUSINESS AND WOUCH FORSOME UNPROFESSIONAL BUSINESS WHERE THERE IS NO CUSTOMER SERVICE OR COMMITMENTSREQUIRED!!!
I HAVE NEVER SEEN SUCH AN UNPROFESSIONAL, CEARLESS ANDREDICULOUS BANK LIKE ICICI BANK IN MY LIFE!!!
YOU PEOPLE ARE TOTALLY SHAMELESS. I WILL TAKE THIS ISSUE TO THEHIGHER MANAGEMENT OF ICICI BANK AND ALSO MAKE SURE THAT ALL MY COLLEAGUES WHOARE ASSOCIATED WITH ICICI BANK CANCEL THEIR ICICI CARDS IMMEDIATELY.
DON’T WORRY!!! BE PREPARED FOR SOME NASTY CONSEQUENCESNOW FROM YOUR HIGHER MANAGEMENT SOON!!!
Dear Mr. Kamath / Mr. Roy – This is what your bank does with customers!!! Please look into this and tell me as what mistake of my life have I done by applying for credit card in ICICI Bank
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2hkx4) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team