[Resolved]  ICICI Bank — Refund of 12000 rs. from ICICI bank due to transaction failure post 1 year back.

Address:

Kutch, Gujarat

Dear Sir/Mam, I am facing problem with one of Private Bank, ICICI for getting refund of Rs. 12, 000/- since 1 year+ I have approached both Receiver (Axis bank) & Sender (ICICI bank) back with my complain (as can be notice from trailing mail communication) but yet as on date i have not received my amount back. Apart from below mail communication, i have also approached Bank through call center & personal visit at local branch but nothing has been cleared so far. ICICI complain no. : SR[protected]. Hence, I request you to help me out with above situation and get my amount of 12000/- back at the earliest. Let me know if required any further details from my end. Regards. Ratilal Sondarva [protected] [protected] Forwarded message[protected] From: Rati Sondarva Date: Fri, Feb 13, 2015 at 5:59 PM Subject: Fwd: Online Payment varification-Ratilal- No Funds Received To: [protected]@icicibank.com Dear Team, Kindly see the trialling mail from party and his bank for the Amount not credited in party Axis bank account so his bank has give mail to party for the same That is for your information My Ac. No[protected] Transaction Date :[protected], Transaction Remark : MIN/Mahatma Gan/[protected]/0 Transaction Amount : 12000.00, Transaction NO ;[protected], Merchant ID : BAPUUNISITY RATILAL [protected] [protected] Forwarded message[protected] From: Accounts- Mahatma Gandhi University Date: Mon, Feb 9, 2015 at 2:43 PM Subject: Online Payment varification-Ratilal- No Funds Received To: ratilal.[protected]@gmail.com Cc: Kumar Abhishek, MGU- Meghalaya [protected] Forwarded message[protected] From: Date: Tue, Feb 3, 2015 at 6:02 PM Subject: Fw: Online Payment varification-Ratilal To: Accounts- Mahatma Gandhi University Cc: Yogita.[protected]@axisbank.com, Azadpur.[protected]@axisbank.com Dear Mam, Please inform the customer accordingly and confirm. Thanks & Regards Abhishek Kumar Sr. Manager & Ops Head AXIS Bank ltd, Azadpur Br- Delhi Ph no[protected] [protected](M) (Embedded image moved to file: pic05238.jpg) ----- Forwarded by Azadpur Operationshead/895/AXISBank on 02/03/2015 06:01 PM ----- From: Mayank1 Arora/DM/BB/002/AXISBank To: Yogita Sharma/DM/895/[protected]@AXISBank Cc: Azadpur Branchhead/895/[protected]@AXISBank, Azadpur Operationshead/895/[protected]@AXISBank Date: 02/03/2015 05:59 PM Subject: Re: Fw: Online Payment varification-Ratilal Dear Yogita, Cardholder had done a transaction on Mahatama Gandhi portal on 06/06/2014, hence the transaction is not been captured by the merchant and card member account is debited. Request you to kindly convey to card member to contact his bank for the reversal of transaction. Thanks & Regards Mayank Arora Relationship Manager-ECommerce CL & P Acquiring:Delhi [protected] DISCLAIMER: "Information contained and transmitted by this E-MAIL including any attachment is proprietary to Axis Bank Ltd and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this e-mail and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this E-MAIL may not reflect those of the Bank. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited. If you are not the intended recipient of this mail kindly delete from your system and inform the sender. There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference".