[Resolved]  ICICI Bank — Refund of failed ticket booking was charged

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At 10/12/2016 i make an reservation from lucknow to itarsi through premium tatkal quota but booking not done and my amount of rs 1150 was deducted from my icici bank account this transaction also looking in my irctc account my user name is= vivek25som
My
Transaction id: [protected] please check and refund my amount in my account
And i also an attachment please check and resolve this as soon as
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Jan 16, 2017
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Dec 15, 2016
Updated by Vivek Somwanshi
At 10/12/2016 I also make an recharge of 100 rs through paytm but recharge not done and amount was deducted please check and refund as soon as this month failed amount was rs 1220 but this amount deducted from my account
Account details are[protected] vivek Kumar icici bank
Verified Support
Dec 15, 2016
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will address your concerns. Please mention UID (a3rrms) in the subject line.

Regards,
ICICI Bank Customer Service Team
Verified Support
Dec 16, 2016
ICICI Bank Customer Care's response
Dear Customer, (vinayaka8384)

Please visit the link http://www.icicibank.com/statements.page to get your statement online.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

We are not receiving the statement regularly.
Please provide user id and password for managing credit card accounts
ICICI Bank Customer Care's response, Dec 19, 2016
Verified Support
Dear Customer(vinayaka8384 ),

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a3s68r_aaaa) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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