[Resolved] ICICI Bank — Regarding my credit card hacking some unknown fraudulent person | |||
Dear Sir/Madam, I Ganapathy.B & my ICICI bank credit card No. [protected] is hacking some unknown Person fraudulent online transaction done on 08.01.2014 in my credit card account. I have received an sms at 08:04 PM stating that there is a transaction of Flip Kart worth of Rs, 31, 500%.when I was immediately call to customer care officer & informed to them & am Not done this transaction & kindly block my credit card & stop the transaction immediately like that i inform to customer care officer .Finally they said don’t worry about this money within 7 working days Refund your money & we issue a New credit card also like that they said & they immediately issued a New credit card in 3 working days .But I wait for 7 days they do not solve the in money problem . After 7 days Money issue they do not solve. So that am Finally decided to complain a Cyber Crime Police Inspector of Mr. K.Sudarshan Reddy File the FIR [FIR:11/2014[23.01.2014] A.P.P.M.Orders 470, 500 ] in Cyberabad near Gachibowli & Cyber crime police was find out this fraudulent transactions is done in New Delhi some unknown person his details Crime Branch Police only having. Kindly if the bank give a timeline, cooperation & some of solution mean I will be a very happy in my life so that my side also Crime branch police will investigating and full hope with Cyber crime police will catch that fraudulent person soon and money also recover soon back kindly give a some of valuable solution for me & waiting for your replay.. Note: Cyber crime police investigation is going on but the bank not supporting me they are putting late fee, service tax all this things, this transaction am not done & why should i pay. Thanks & Kind Regards, Ganapathy.B, Voice:[protected] Mail.Id, [protected]@gmail.com. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
1 Comment | |||
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We regret the inconvenience caused to you. We have made a note of your Credit card details. Our official will get back to you.
Regards,
ICICI Bank Customer Service Team.