[Resolved] ICICI Bank — sr[protected] dated 14, july/2019 | |||
Tickets were booked on makemytrip.com amounting rs. 893/-, which were not finalized by makemytrip. To claim refund from makemytrip, the available no. [protected] was dialed, as customer care number available on website. The call was attended by a person, who asked to download the app-"anydesk remote control" to claim refund of tickets. The information & card number was enter on the the said app and received otp. During talk with said person, without enter otp, rs.20000/- (Rs. Twenty thousands only) was cheated and debited in the cheater's mobiwik account from my saving account ending...1979. Further informed that rs.9610/- was recovered the cheater's mobiwik account and credited to my saving account on 18/07/2019 and balance amount of rs.10, 390 has not been credited so far in my saving account. Was this information helpful? | |||
Sep 12, 2019 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Aug 11, 2019 ICICI Bank Customer Care's response Dear Customer, We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience. Regards, ICICI Bank Customer Service Team | |||
 2 Comments | |||
Comments
Dear Minakshi,
Greetings from OneAssist!!!
We are sorry to see you go.
We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.
We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.
Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.
We appreciate your patience in the interim.
Regards
Team OneAssist
Greetings from OneAssist!!!
We are sorry to see you go.
We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.
We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.
Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.
We appreciate your patience in the interim.
Regards
Team OneAssist
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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I want you to cancel it immediately and refund full amount ASAP.
We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (689302_2) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team