ICICI Bank — Suspicious phone calls asking for confidential information

Address:

400080

Dear Sir,

This is to bring to your kind notice that since the time I've lodged a complaint with you regarding mis-selling of Credit Cards by false marketing I've been getting calls from the number [protected] by a person named Amit Mishra claiming to be calling from your Bank Customer Care Team. He is persistently asking me for my Debit Card number and Bank Account number since I am holding salary account with your Bank. He says that my Debit Card number and Bank Account number are necessary for permanent cancellation of Credit Cards issued to me. I told him that I've already received a mail from the Bank stating that my Credit Cards have been cancelled and there are no outstanding amount due. He says that currently the Bank has only temporarily halted Credit Cards and not cancelled them. He also says that if I fail to provide him the details as asked by him then the Bank will deduct amount from my Bank account towards payment for Credit Card interest. He says that the abovementioned details are necessary as my Credit Cards are now linked with my Debit Card and my Bank account.

I am writing this to you since I sense something suspicious here and this could be a part of larger conspiracy hatched by anti-social elements to cheat the customers of the Bank by making them reveal their confidential details. I am very much disturbed and concerned about safety of my account with your Bank which gives chance to unauthorised operation of my account by unknown persons.

Please can you confirm the identity of the aforementioned person who claims to be calling from your Bank on urgent basis. If the Bank fails to do so I would be compelled to lodge police complaint regarding the issue. Hoping to hear from you soon.


Thanks and regards

Nirav Pandya

Mobile: [protected]

Email: [protected]@gmail.com