ICICI Bank — Tata captial ecs payment returned - sufficient account balance available

Address:New Delhi, Delhi, 110024
Website:www.icicibank.com

Hi Team,

I am writing this with lot of disappointment.

I regret to inform that my regular payment (ECS) toward TATA capital finance (a/c #[protected] has been returned today ( 06/02/2015) due to insufficent account balance ( #[protected]. However, i have kept enough amount available in my personal savings account balance with ICICI bank to meet my obligation on time.

This is really a bad time inconvenience since it has a direct impact on cibil scoring system and my repayment history too.

Please assist to check the actual reason of return & make immediate payment. Also, rectify the dunning history on cibil because i would not want any impact.

I need a written letter from the bank with justification & rectification action taken.

Thanks
Bhumika
Email- [protected]@gmail.com
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Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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