[Resolved] ICICI Bank — transaction unsuccessful - eazypay

Anusha R

from Bengaluru, Karnataka

Address:

Chittoor, Andhra Pradesh, 517425

Hi cmssupport,

I have made two transactions on 01-july-2017 via hdfc netbanking. The first one being unsuccessful and i made another transaction which was successful.
From the information i received from both my hdfc customer support and citruspay support is that the first transaction is successful from their end. But the over all result is unsuccessful. I have sent email to [protected]@icicibank.com multiple times but have not received any response.
Please help me sort this out.

Please find the transaction details below:

Transaction date: 01 jul 2017
Amount: rs.87515.00
Narration:[protected]-citruseazypay
Hdfc transaction reference:[protected]
Citrus transaction reference unsuccessful: [protected]

Regards,
Anusha
Mob no:+91-[protected]
Email id:[protected]@gmail.com

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Oct 26, 2017

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Sep 25, 2017

ICICI Bank Customer Care's response Dear Anusha,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Comments

Vishy1234

from Delhi, Delhi

Hello Sir/Madam,

my Name is Vishwanath Rukkaiah Sangani, My PAN no AOOPS7082C

My Credit Card No : [protected]

which was Closed my me on[protected] which is Still Reflecting.

requesting you to please remove the Account from my CIBIL account. Please do the Need Full.

ICICI Bank Customer Care's response, Sep 26, 2017

Verified Support

Dear Customer(Vishy1234),

Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team