[Resolved]  ICICI Bank — Unabated harassment till date

Address:

New Delhi, Delhi, 110001

ICICI bank, even after closing down my savings account[protected] last year in August -2014 ( maintained by myself for more than a decade at CP, New Delhi branch )under concocted and fictitious details, when even I, raised my concerns with them for the anomalies observed in the basic mandatory service levels around the credit card statements, forgery by the courier person delivering the statements, unwanted calls from icici bank, etc.. Infact ICICI bank in retribution of the aforementioned threatened and finally got my savings account closed vide a letter issued by its unscrupulous branch manager of Indirapuram (Ghaziabad branch ) even though my own branch manager at C.P., New Delhi branch never even bothered anytime to respond to me. I, had raised my concerns subsequently at RBI Governor office, , etc also at that point of time ( including at RBI-cgmcsd, cepd, etc) when there was repeatedly no response from bonew delhi ( despite many emails and couple of letters along with therelevant docs submitted at his office ). Anyhow, nothing was done on the above and ICICI bank was let off with majorgoo[censored]ps ( as mentioned above ). Now, It is quite disgusting to have received at more than half a dozen email alerts now all of a sudden by ICICI bank since April 30 ‘2015 citing that someone istampering with, my account and that I should respond accordingly to them toconfirm my requisite details to continue and the accompanying blah, blah, blah... Even though I have registered a strong objection a couple of times to thereceipt of such bogus emails from ICICI bank ( including e-mails addressed to M.D. of ICICI bank ), but they have continued unabated till date : the latest such e-mail is received dated[protected] ; 5.02 p.m.with the subject : Your account was accessed from another location. ( eventhough the e-mail dated[protected] from the Head Service Quality of ICICI bank suggests that these e-mails are not sent by ICICI bank and that already they have initiated necessary action to get the link disabled . Also, it is suggested to me in the same e-mail that : block your debit card and changeyour Internet Banking credentials -which is totally oblivious of the fact that my account with ICICI bank has already been closed more than a year ago) . These alerts are recd. till date ; latest on[protected] which are digitally signed by Head Privilege banking - despite assurance by ICICI in written ( e-mail dated[protected] and verbally that henceforth I will not receive such alerts . As if it was not enough, I have earlier this year in July ‘2015 have recd a ludicrous e-mail from the Wealth Management Head of ICICI bank, with Subject:Detailsof your Relationship Team From:ICICIBank Wealth Management Wed, 29 Jul '15 12:30p To:[protected]@rediffmail.com Cc:amarendra.[protected]@icicibank.com, kanika.[protected]@icicibank.com I have raised a very strong objection on all of the above with ICICI bank repeatedly, but in vain. Meanwhile, ICICI bank has till date designated the following persons, who have spoken to meat length on the above while been comprehensively updated on the requisite details ( just for the heck of it as they have not at all done what they have committed, even though I was assured by each of them for the needful and that I demanded for the errant ICICI bank officials to be brought to book, with a apology letter by MD of ICICI as an resolution for the fiasco ) : 1. Ms. Sreelatha ( headservice quality office ), called from[protected] dated :[protected] at 17.13 hours 2. Mr. Deepak ( Mumbai HQ ) calledfrom[protected] dated[protected] at 16.40 hours 3. Mr. Suresh ( customer care )called from[protected] dated[protected] at 20.06 hours. 4. Ms. Sonam ( C.P., ICICIbranch, Delhi ) called from[protected] dated[protected] at 11.20 hours 5. Ms. Sonam ( C.P., ICICI branch, Delhi ) called from[protected] dated[protected] at 18.01 hours . In view of the above kindly initiate / suggest a punitive action accordingly against ICICI bank for causing undue harassment to me till date even after unduly closing down my savings account more than one year ago and get me posted on the developments.