[Resolved]  ICICI Bank — unauthorized debit card charges

Address:Nashik, Maharashtra, 422008

I received sms from icici bank that rs-2499/- deducted from my credit card to one assist plan on 12/2/18. Without my permission.. I also got a mail and a post from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card. I m continuously calling on[protected], and [protected], but they not cancelling the servicing.

Please deactivate and refund my money asap
Date of incident : 12/02/2018
Icici credit card no. Xx0262
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Apr 2, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Mar 02, 2018
ICICI Bank Customer Care's response
Dear Customer, ([protected]@29)

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4tai3) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

I have done recharge on my jio mobile number [protected] through phone pe on 28 feb 2018 by phone pe upi but recharge is not done and payment is done to [protected]@icici.please concern over it and my transaction id is ICI9223b92301164f47aab0c1ba5e966983
Date - 28/2/2018
Time - 2:40 pm

ICICI Bank Customer Care's response, Mar 2, 2018
Verified Support
Dear Meet Ardeshna,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
I have change my residence so can you please change my billing & residential address.
New Address: Delux hostel, beside Infosys Gate Number 1, Pocharam Village Singapore Township PO, Ghatkesar Mandal Rangareddy District Hyderabad 500088
ICICI Bank Customer Care's response, Mar 2, 2018
Verified Support
Dear Customer, (D_Akash)

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a4tai3_2) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
ICICI bank blocked my account...i need to transfer fund to my brother but suddenly i massage appear "Account blocked/Frozen ".After that I am not able to transfer any fund to any one. also i not able to debit amount from ATM..when i try to debit amount it give same message...I using this Account from 4 years...
ICICI Bank Customer Care's response, Mar 2, 2018
Verified Support
Dear Amal Kumar Choubey,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a4tai3_3) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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