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ICICI Direct Complaints & Reviews

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Last updated Feb 2, 2023
Complaints 214
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ICICI Direct reviews & complaints page 7

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U
Umapada Maji
from Kolkata, West Bengal
Mar 9, 2016
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Money cheated in the name of combo training rs.1549/

Address: 712708

I paid the money on 09/11/2012 but neither the Training nor the money refunded till date. I tried most to get back the money but failed. I have decided to close my Demat A/C with this company by this month & sold almost all the stocks....
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KrupaShankar Yadav
from Mumbai, Maharashtra
Feb 26, 2016
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Icici bank dp charges fraud

Address: Mumbai City, Maharashtra, 400066

I have a Demat account in ICICI bank now. When I checked my bank transactions and I found that there is one debit transaction '61083132 DP CHGS TILL JAN-16'---- INR 572.50'. When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI....
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K
kkjdp
from Delhi, Delhi
Jan 23, 2016
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Not refunding fee of bse registration

Address: 494001
Website: icicidirect.com

This is against the company that i was associate called direct bussiness catalyst with code krija357.I surrender the code and before that i paid 10000/- for bse registration in 2008.
Once cheque made for me and it was undeliver from some reason.
After i made many call to their raipur office their head name niraj mishra no.[protected].
But after so many promises money has not yet receive by me.
Poor job.
Krishna...
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N
Npbs
from Delhi, Delhi
Jan 2, 2016
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Unable to proceed for online transactions

Address: Hyderabad, Andhra Pradesh, 500018

Hello there Two months back I got the icici debit card with my salary account from my employer. It is icici debit card (master card). Now it was given me at same time of opening account.So there is no name on the card. When I used this card for online transaction first time process asked me to enter Card Number, Name on the card expiry date. I filled it properly with my name. On next screen it asked me for valid from date, date of...
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P
pmajhwar
from Bengaluru, Karnataka
Dec 31, 2015
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Brokerages more than order values

Address: 560095
Website: www.icicidirect.com

Luckily I noticed that for my sell order of 10K ICICIDIrect charged me 11400 brokerage. I had my suspicions that ICICI is playing with the money and it's vanishing with no reasons. Not sure why ICICIDirect is practicing things like these. I had complete trust on ICICI with my money but it seems some mal practices might be in action which needs to be interrogated. Please help, details are attached below....
+1 photos
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T
teji kalra
from Pune, Maharashtra
Dec 15, 2015
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Demat

Address: Pune, Maharashtra, 411057

I was told that lifetime free demat 3-in-1 account while opening. But every year I have a DP charge in my statement of 560 INR. I paid a cheque of 700 to the bank for opening the a/c in Oct 2013. On that also EBA NSE charge 7.53 was collected. almost 10% of the above. And while purchasing stock also EBA NSE was charged almost 10% of the each transaction. What is left out for us if these charges are billed every time to us....
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A
Anil1965
from Mumbai, Maharashtra
Nov 25, 2015
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Demat a/c linking and delinking charges - unknown to the bank executives

Address: Thane, Maharashtra, 401101
Website: icicidirect.com

My Demat a/c is a 10 year old a/c with ICICI DIRECT.

I had a problem with my Savings A/c linked with Demat A/c for trading on ICICIDIRECT.
I wanted to delink the existing savings a/c from the Demat A/c and wanted to link with my other savings A/c.
I approached the ICICI Bank Lokhandwala Branch -in Mid September 2015- they accepted my request - the bank did the linking and delinking according to them all was done....
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I
induioc
from Thiruvananthapuram, Kerala
Nov 12, 2015
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Non closure of trading account

Address: Thiruvananthapuram, Kerala, 695583

I am holding an account No.[protected] in ICICI which is also linked to my trading account. Nearly two years back I had given a request letter for closing my Demat and Trading account, since I already have a joint account No.[protected] with my wife Indira Nair in ICICI.

Today when I visited the branch to give an application for transfering the amount lying in my SB A/c No.[protected] to the joint account No.[protected],...
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Address: 560037
Website: ICICIDIRECT

Cheating customers by mis-selling pre-paid brokerage plan of icicidirect.
Sir
I have recently changed pre-paid brokerage plan of icicidirect for rs 100000 and tax and amount has been deducted
It has been clearly told in the plan and customer that 25+tax will be charged.Now they have charging douple tax that is 25+25 TAX
Here is example for 1 lot
25.00 +22.80
I have send email to support,...
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D
deepak sahtiani
from Mumbai, Maharashtra
Oct 6, 2015
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Poor service

Address: Mumbai City, Maharashtra
Website: icicidirect

Hi,


I mean what kind of service is this you have availed click to call facility for demat users than why don't you recruit literate people and professional guys to handle the queries or concern.

i have a corporate demat account which was opened in march 2014 and was told as it a corporate account there is only 500rs fees + service tax applicable for the account however 1st year is free i.e march...
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M
Manjit752005
Oct 2, 2015
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Option product fraud

Address: Vadodara, Gujarat
Website: secure.icicidirect.com

Hi There, I am customer of icici direct since last 11 months & had a very bad experience when I came to know that this firm is not working for customers profit Interest but instead it's working for registered companies in NSE & BSE. Example given below: Example: You need to know 3 term first 1) Limit Price :- price @ which you buy your contract 2) Target price :- price at which you are selling your contract 3) Stop-loss :- price...
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E
er_sh92
from Delhi, Delhi
Sep 23, 2015
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Feeling cheated from ICICI direct representative

Address: New Delhi, Delhi

Hi There!! I had opened an account on https://secure.icicidirect.com/ for Online Share Trading, one of ICICI direct representative MR. Beslal Kumar who is senior sales manager-Retail came and explain me the plan, about .55% brokerage charge, but he didn't inform me that if I will purchase share up to 6, 400 INR or above then only I will charge by .55% otherwise I need to pay 2.5% or 35 Rs whatever would be lowest. For this reason I...
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N
navneetgund
from Delhi, Delhi
Sep 23, 2015
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Site break down

Address: Mumbai City, Maharashtra
Website: www.icicidirect.com

Its always seen that whenever market crash the ICICI direct site also get crashed. Even it was observed during 2008 melt down. I couldn't understand the logic to remain the trading account on ICICI direct when they can't deliver the service despite higher charges among another trading companies....
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A
AJAY LAKHANI
from Mumbai, Maharashtra
Sep 20, 2015
Aug 24, 2022
This thread was updated on Aug 24, 2022
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Pins noc

Address: Mumbai City, Maharashtra
Website: icicidirect

I am a NRI Customer since Past many years with ICICIDIRECT.Recently i took a commercial decision to migrate to another broker to save on transction costs.In this regards i visited ICICI Direct office who advised me ot go to ICICI BANK which i did in borivali and signed all forms they gave.Since then its been continuous chasing sometimes saying this is pending/sometimes that and offlate no is responding.I have escalated my emails to head of...
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R
ranadeatul
from Sangli, Maharashtra
Sep 9, 2015
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NPS account deactivated

Address: Pune, Maharashtra

I have opened NPS account with icicidirect in 2014. Submitted all documents to icicidirect, icicidirect acknowleged receipt on 9th January 2015. Till date account is not activated, I took extensive follow up icicidirect has just given new service request each day, didn't do anything in reality. CRa told icicidirect have not submitted photo signature to them....
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J
jainammshah
from Mumbai, Maharashtra
Aug 25, 2015
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Pathetic service

Address: Pune, Maharashtra

I bought a stocks in margin buy in client mode (T+5 days).Even relationship manager also advised me on the same and i also read in details in ICICI direct website for margin buy.Even its for 5 days they squared off position on same day and loss occurred to me. After complaining them on call he replied that its our operation rule. They have to intimate or text the rule in advance before making square off position. I am really dissatisfied...
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S
Sumiguhan
from Noida, Uttar Pradesh
Jul 29, 2015
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Misguidance of RM

Address: Karur, Tamil Nadu

Dear sir/mam I am a prc client of Icici direct. I have raised a complaint against RM ( hakkim) My srm no. Is[protected], but it has closed. Because of his misguidance my brokerage have been raised. Without my notice he requested for a plan. He also insisted me to close my account to avoid paying much btokerage and to open a account by the name of my family members to trade.Icici didn't take necessary action against him and also didn't...
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S
sukeshini.kalokhe
from Coimbatore, Tamil Nadu
Jul 2, 2015
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Brokerage not charged correctly

Address: Pune, Maharashtra

Hi, I am icicidirect customer and mainly do option trading. I am getting very bad experience towards the brokerages that ICICI direct is charging for option trading. Can anybody help me out here where to escalate this issue? Thanks, Sukeshini...
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V
vps707@
from Muzaffarnagar, Uttar Pradesh
Jun 25, 2015
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Wrong charging of brokerage in F&O

Address: Meerut, Uttar Pradesh

My Demat a/c no [protected] I bought 1 LOT of South Indian bank in F&O segment @ of Rs 23.40 and it was confirmed. But in trade book it showing Rs 23.70. This is quite fraudulent functioning with us. Pls correct the same and ensure not like in future -- Vijay Pal singh Mob. [protected]...
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S
Satyanarayana Nadupalli
from Hyderabad, Telangana
Jun 18, 2015
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NON RECEIPT OF DEMAT DEMAT SERVICES INSTRUCTION BOOKLET FOR TIFD,IDT & PLEDGE DIPID IN302679 CLINTID -30272556

Address: East Godavari, Andhra Pradesh

(N.satyanarayana) have purchased the following Shares Demated in your ICICI BANK, Inniespeta, Rajahmundry Vide DIPID No.IN303028 demat a/c No.[protected].) 1.ONGC EQ 318 Nos 2.CAIRN INDIA LTD EQ-105 Nos 3.NTPCONET EQ-100 Nos 4.PETRONET LNG EQ-400 Nos In 2011 I was transfer from Assam to Rajahmundry . At Inniespeta ICICI Bank Demat counter I have given letter to transfer of demat share account linked my Savings A/C No.[protected]...
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