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ICICI Direct Complaints & Reviews

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Last updated Feb 2, 2023
Complaints 214
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69
Unresolved
145
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ICICI Direct reviews & complaints page 11

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S
sampath
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Useless site resulted in loss of money

Owing to the totally irreliable web trading site icicidirect.com, I had lost as much as 40, 000INR today. I am trading on derivatives and square of my positions during the day. however, the ICICIDirect site was not placing orders to the exchange for a whole 1.5hrs during the trading hours. Due to this i was not able to square off my position in time (i.e. when the market was going down) and had to face a loss of Rs. 40000/-. This is not the...
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Niramala Prabhakar Phadnis
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Account locked and No response in spite of regular follow up

I am holding trading account with ICICI.Direct.com jointly with my daughter Vaijayanti S Belose since more than 4 years. In 2006 we received a notice from ICICI Direct requesting us to re-submit documents destroyed in the floods at Mumbai on 26th July 2005. We immediately submitted all documents at Thakur Complex Branch. However we again received a letter in early 2007 from them asking for documents. We again submitted documents at their...
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MANGALA PRASAD SINGH
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non-receipt of share certificates after rejection of demat request

Please confirm my Demat Status with respect to NOVARTIS INDIA LIMITED vide distinctive no[protected] to[protected]. I have already submitted this share Certificate for Dematerialisation with ICICI Demat but I have got the sms from ICICI Demat that the share of NOVARTIS INDIA LIMITED is NULL. I am hereby Submmit the following details for your kind consideration.

Name : Mangla Prasad Singh
Demat No. IN[protected]br...
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PC Shaji
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Duping people with their clear value deals

ICICIdirect.com has duped me of Rs.12000 with their clervalue deals. I joined their Rs.999/month value plan for a quarter Apr-June 2007. However they kept on charging me this amount every qtr, and I realized it only after a year. It is clearly mentioned in their website even now that a customer is joining for their value plan for a quarter. Some of my friend also lost money like this. I am sure thousands of customers all over India have fallen...
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A
ASHWANI KUMAR
from Barnala, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

RELIANCE POWER IPO BALANCE NOT REFUNDED

Dera sir ,
i had talked to icicibank at delhi no as well as emailed them for my refund which is not given to me so for the contents of communication with icicidirect.com customer care is as follows.pls help me

i had applied for reliance power ipo on[protected] through
icicidirect.com for 225 shares by paying full amount of rs 96750. i
had been allotted 17shares of value rs 7310 . The balance amount of...
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Priyanka Rawat
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NON REACTIVATION OF ACCOUNT SINCE LAST 3 MONTHS

Respected Sir,

1. With due respect to you this is to inform you that I am the holder of ICICI Bank Demat Acct No 31512963 since 2003.

2. I am writing to you with lot of expectations and after my Service Provider ie. ICICI Direct has failed to give a satisfactory response to my complaint even after 3 months of continuous correspondence.

3. Sir I had been...
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R
Rajesh Kotian
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harrassement

The trading site is extremely slow. when you compalint about the site being slow, the customer services people are audacious enought to say that if this is the state of the infrastructure, how can they help the customers.

Must say that this guy should be sacked.
very recently I was travelling to ludhiana, and had a great opportunity to pick up a low cost issue, but could not do that becos of the slow speed of the site.br...
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Ravi Manghnani
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MICR code updation

Hi,

I asked ICICI direct people to update the MICR code for my bank account in my demat account so that I can have direct refunds for IPO etc through ECS facility.
At first, they asked me to provide a cancelled and fill up a form. I did the same and then started the series of going to bank branch to confirm the status of my request. After a long time I lodged a complaint at customer care on call -- no action, then in...
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DIWESH
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mutual Fund transaction is pending since four months.

I AM A CUSTOMER OF ICICIDIRECT.I BOUGHT SOME EQUITY FUNDS OF SBI AMC THROUGH ICICIDIRECT.COM.I MADE SOME SWTCH TRANSACTIONS IN THE SAME FUNDS, BUT MY ORDERS ARE PENDING SINCE LAST 4 MONTHS.I GAVE HUNDREDS OF CALLS TO ICICIDIRECT BUT THEY ARE INERT TO IT.THE TRANSACTION NOS. AND COMPLAINT NOS. ARE AS MENTIONED BELOW.PLEASE HELP ME ,I DONT KNOW WHERE MY MONEY IS.THANKS

[protected]:00:04 5366328 R SBI FUNDS MANAGEMENT...
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M
MOHD
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

POOR FEEDBACK,WRONG GUIDANCE,SLOW IN ACTIVITY

SIR,
OPENING ONLINE TRADING ACCOUNT FROM CALICUT BRANCH
I did everything as per your manager,in calicut.If anything wrong occurd is due to your mistake.You are the one suppose to tell any thing wrong I filled or submitted.If you cannot complete my formalities next 5working days I dont want your service.The money I suppose to invest in your bank RS500000/-i am not depositing.Anyhow you people not guided me properly.I lost much...
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PURNIMA SAHU
from Jabalpur, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False news and poor coordination.

On 30 Nov. 2007 , I received a phone call . The person, who called, told me that I can pick up my Debit card from the base branch ( ICICI, Civil Lines , Raipur). When I went there to have my Debit card, the officials there told me that the courier has not delivered the documents and the A.T.M. card. The same shall be made available to us in 1 day.

The ICICI is no better than State Bank of India. It is a mocking thing to even...
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Rajesh Rana
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

account deactivated

i have a demat account with icici bank which is deactivated by icici due to misplaced the documents by them in mumbai flood & they have deactivated by account after that i have submitted the document in the month of may'2007 with icici nehru place branch & they active my account after that in the month of October'2007 icici bank against deactivce my demat account & i am not able to do the trading in icici direct.com....
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Satyajit Ramchandra Gaonkar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Have failed to provide user ID and password for online trading.

Dear Team,
I have failed to receive below mentioned courier from your bank. And I doubt whether it has not reached to a wrong person.

Please intervene and help to resolve my complaint.

Further, today I have resubmitted new request for password reset as I am facing business losses due to non- availability of my demat account.

Feedback recieved from Bank - "Helpdesk" <[protected]@icicidirect.com>...
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srinivasan.m
from Palghat, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheating

sir, im srinivas and i know little bit english, my complaint:
im doing share trading with icicidirect sub broker(DBC). he is cheating me 20 lakhs in share trading. Mostly he is given falls promise and he lead me to face losses.I have strong evidence of his activities.,he will not give proper response regarding this,. i very wounded and my life tottaly turn into wrong way, and im standing blind to face my life.
I see this...
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