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ICICI Direct Complaints & Reviews

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Last updated Feb 2, 2023
Complaints 214
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69
Unresolved
145
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ICICI Direct reviews & complaints page 10

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A
Ankesh Anupam
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Debit of 8933/- from my account

This is to bring to your notice that I was trying to do an online transaction on 21st August 2009 from my ICICIdirect account (details below) for the purchase of an online motor insurance from ICICI Lombard. However, due to some reason, the transaction failed and there was intimation from ICICI Lombard of failed transaction on my mobile in the form of SMS notification. After a week, on 28th of August, my ICICI account was debited with an...
+1 photos
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R
RAMPUKAR PRASAD
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Closure of ICICI DIRECT.com Trading account

Sir/madam,

I am having a Demat Account with ICICI Direct.com.I was asked to resubmit acccount opening form which I already have resubmitted with ICICI at Dehradun branch Of Hathi par Kala.Now they are telling that my account opening form has not been recieved with Mumbai Branch.They have deactivated my demat account from 18.08.2009.Although i had requested them to unlock my account and pledged to second resubmission of documents...
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A
AJAY PRAKASH AMBASHTA
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

FRAUD OF MONEY WITH ME

Sir Goodmorning,
I, Ajay Prakash Ambashta, a junior advocate in civil court patna city.
Earlier I was involved with your company ICICIDIRECT.COM .
5 months before I have given my document to Mr. Amritanshu Kumar, ( Senior Sales Manager (Market),
Boring Road Branch, Patna, Employee ID- 703887), to generate my code as an agent . With this, I have also given him 7 account opening document for that I can get around...
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M
M.R.Sharat Kumar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Manipulation of share prices during trading specially on margin plus orders

I am holding the demat account with ICICI for eight years and trading in shares since then primarily in the equities. Since december 2008 when I am trading frequently in Margin Plus option provided by icicidirect.com, I noticed unusual change in the share prices.When the order is placed the share price suddenly starts falling to the stop loss triger price and the order is executed. But very next moment the stock prices immediately rises....
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A
Anil P. Shanbhag
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Debited Rs 350/- from my account for this service which is not used by me

I received a mail from ICICIDIRECT about on line tax return preparation & submission which costs about Rs 350/- I clicked the link in the mail to know the details . I could realize that unless I pay this money I will not get the required information, hence I closed this window. I realized later that I have been charged for this services & these charges are debited from my Linked ICICI bank account. I had complained through the mail...
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S
Sajid Patel
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICIDirect Fraud - Income tax filing service

ICICIDirect has several options while registering for their income tax filing service. I registered for the service which costed most (Rs. 1250/-) and they promise a dedicated relationship manager for this option. It is close to a month now, but they haven't appointed a relationship manager. When asked they say that I have to ask for one explicitly by mailing to [protected]@icicidirect.com. When I mailed to this id, the mails get bounced....
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P
Prashant Arekar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Zero balance for three months

I have opened and DEMAT account with ICICI direct in the month of Dec 2007.

ICICI provided me with saving account having the Zero balance.

Now after one year they are deducted Jan 09 Rs 843 & April 09 Rs. 827 for not maintaining the quarterly balance.

I have visited the ICICI bank for the same, but they directed me to ICICI Direct, now they are saying that you have to maintain the balance of...
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C
clare rocha
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

verification officer inferred passport tampered

Responding to an unsolicited call on my cell phone from ICICI Direct associate, I complied with their requirements of providing documentation towards opening the above account with ICICI Direct.

I did draw their attention to my displeasure that last year March 2008 I was disappointed with their processinf my request for a Demat Account with their Bank - as all i received from them was an email at my personal id saying that...
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Need to know the customer care # for ICICIDIRECT and not for the ICICIBANK....
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C
Complainant5593162
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

can't able to trade

Hello Sir,

I am Ritesh Shah and having demat account with ICICIDirect.com. I used to trade and invest by their online website located at http://ICICIDirect.com

Since long time, there is a problem in their website, as soon as you login to site, it will throw you out by saying session timeout or login id incorrect etc. etc. sometime it lets you click on some link like "Buy" when I click on that and fill...
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S
Sajith Nallithodi
from Kanchipuram, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not able to log in

I am not able to log in to ICICI direct.com Login page since two days back....
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N
Naveen Goyal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icicidirect.com not able to login

Hi,

Icici direct is very bad site. I am trying to login to the site since last 15 days and was not able to login once properly during 10:00 AM - 12:00 AM. Please help ICICI to change it to JAVA driven site as Microsoft technologies suck.

Please let me know how we can send these coments to Mr. Kamath.

Regards,
Naveen...
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N
NARZARY GL
from Tekkali, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

updation of bonus shares from Reliance Power

Respective Sir,

IT HAS BEEN OBSERVED THAT THE BONUS SHARES GIVEN BY THE COMPANY “ RELIANCE POWER” IS NOT BEEN CREDITED. THE CONFIRMATION SMS IN MOBILE RECEIVED FROM NSDL, ABOUT THE 10 IN NUMBERS BONUS SHARES HAS BEEN DELIVERED ON 14 JUN 08 AT03.30PM. BUT NOT SHOWING IN MY DEMAT ACCOUNT SO FAR WHY ? IS DEMAT REQUIRED MORE TIME THAN MANUAL LEGACY PAPER TRANSACTION?
PLEASE INITIATE AND HELP TO RESOLVE THE ISSUE...
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D
Dr BIBEK ROY CHOWDHURY
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Frozen DEMAT account

Demat Account at ICICIDIRECT

The above account is in the names of :
My father PABITRA ROY CHOWDHURY (Expired ) PAN proo[censored]pdated
mother IRA ROY CHOWDHURY PAN proo[censored]pdated
myself BIBEK RAY CHOWDHURY PAN not updated
The Demt is frozen as there is an error in the spelling of my name in the account, RAY instead of ROY

1) Demat account opened with Voter ID card Name is spelt as...
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S
SHASHI PRABHA ROHILLA
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sub Brokership

I have applied for terminal of Sub Brokership since 8 months ago at Neemran (Alwar) Rajasthan, but I have not been received the exact status of my application of sub brokership of BSE.

Now therefore, you are requested to please let me how can find the exact status of my application and also please let me the what time limit of approval of application by BSE....
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P
Paramjit Singh Kang
from Wardha, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraudulently Deduction of an amount of Rs.3130.16 from your my ICICI Bank A/C No. 001301049642 on 03-JUL-08.

Dear Sirs,
I am having a trading account No.[protected] with ICICIdirect.com.

ICICIdirect.com has fraudulently deducted Rs. 3130.16 rupees from my ICICI Bank Saving Account No.[protected] on 03 Jul 08, towards subscription for Clear Value Deal for the quarter Apr 2008 to Jun 2008, which I have never subscribed. That I have also not been trading with the ICICIdirect.com for the last four months. I have never...
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VIVEK KAPOOR
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DAILY TECHINCAL ISSUE ON ICICIDIRECT.COM

There has been repeated technical issues on icicidirect.com website and due to which i have suffered losses.The repeated calls have been made to their call center and all repeated mails have been sent to [protected]@icici.com.The mail with screenshots have also been sent.The complaint number issued today is 67694139.Who is going to bear these losses to technical errors?I want ICICI to pay for the losses as the torture we customers have to...
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Hiren Shethia
from Mumbai, Maharashtra
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Loss due to your technical issue

I had taken certain margin positions, during the end of the trading session I wished to convert my margin positions into delivery. I tried doing so from the website margin position screen, but I was directed to an error page “Due to some technical reason, the page is not available please try after sometime.” Then I called ICICIDirect.com customer care team, the officer tried converting into delivery but they failed from their...
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M
Murali Mohan Bestha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Account locked without any notification

Hi,

I have online trading account with ICICIDirect.com and suddenly they have locked the account from doing any trading. When I spoke to the ICICI Customer service, they said the reason is the KYC document was not submitted.

I asked them when did they inform me, they claim that they are popping up some window when I login to the ICICIDirect.com. Very honestly, I never saw such a popup when ever I login to...
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lajwanti gulati
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

inability to operate the A/c by more than six months

I am having a d mat A/cNo.[protected] with icicidirect.com. I am not able to operate/know my balance with the orgn. and have lost numerous trading opportunitites due to inefficiency of the bank. Now I suspect that there is some fraud. Everytime i attempt opening the A/c I get a message on my screen "password invalid - apply for a new one". This happens even when I try logging in with a new password received from Bombay office....
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