Claimed

ICICI Direct Complaints & Reviews

1.6
Last updated Feb 2, 2023
Complaints 214
Resolved
69
Unresolved
145
Quick Links
Statistics
Share
Contacts

File a complaint to ICICI Direct

Having problems with ICICI Direct?

File a complaint and get it resolved by ICICI Direct customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

ICICI Direct reviews & complaints page 6

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Advocate Ashok Goel
from Chennai, Tamil Nadu
Mar 24, 2017
Report
Copy

Non verification of our kyc/kra resulting in rejection of mutual fund investments

Address: Mumbai City, Maharashtra, 152026

Submission of request letter for joint holding facility in investment products.2, authorisation letter annexure 1 details of joint holder.3.FATCA/CRS declaration individuals.KYC.Pan photocopy, adhar card photocopy, photocopy of passport for first holder & second holder on 02/03/2017 through icicibank kkp road muktsar branch but no acknowledgement- no action taken...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Santhosh L R
from Chandur, Telangana
Mar 24, 2017
Report
Copy

Deactivated icici direct account

Hi sir,

I'm santhosh l r,[protected] this my account number, actually icici direct.com account activated this account but i'm not interested icici direct account and 1000rs is deducted from this account so please deactivation icici direct.com account and kindly refund my amount. And please taken this complaint and kindly needful

Thank you...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
Address: 411040
Website: secure.icicidirect.com

I am no more an NRI hence I had made an application through ICICI Direct Pune Office about a 8-9 months back now to cancel my existing NRI Trading Accounts (PINS and NON-PINS), Account Nos. are [protected] and [protected] respectively and transfer all my holdings to a new resident account.

My new Resident Trading account has been opened however, the old NRI Trading Account has still not been cancelled and all my Holdings have...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sharon Madhurika
from Bengaluru, Karnataka
Feb 23, 2017
Resolved
Report
Copy
Resolved

Demat account Closure

Address: 560076

Demat account Closure:
Date of Closure form submission at bank - Feb - 1 – 2017
All dues are cleared in my demat account.
ISSUE : I have submitted the closure form on Feb - 1 - 2017 at BTM branch but still my account
is not closed and in-spite of repeated followups there is no response from the employees
at the BTM branch.
Trading account Closure :
I have sent a confirmation email from...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
ShibdadBardhan Roy
from Kolkata, West Bengal
Feb 8, 2017
Report
Copy

Non- receipt of the interest as well as the redemption amount of the bonds.

Address: Mumbai City, Maharashtra

I purchased 3 tax saving ICICI safety bonds in March2002 one with bondholder no.[protected], Certificate no.224091& another with bondholder no.[protected], certificate no199986.
I have neither received any interest of the bonds nor the redemption amount of the bonds.Sorry that I could not contact earlier & many years have gone by.
Kindly look into the matter & inform me at the earliest.
With thanks,
Shibdas Bardhan...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ranjanabajaj
from Nagram, Uttar Pradesh
Feb 2, 2017
Report
Copy

Deduction of DP charges

Address: Jaipur, Rajasthan, 302015

I have an account in ICICI bank for last 5 years. When I checked my bank transactions and I found that there are five debit transaction '39629684 DP CHGS TILL SEP-13 INR 505.62', '39629684 DP CHGS TILL AUG-14 INR 561.8', '39629684 DP CHGS TILL AUG-15 INR 570', '39629684 DP CHGS TILL AUG-16 INR 115' and '39629684 DP CHGS TILL DEC-16 INR 306.67'. When I created the an account, I was not told about the DP charges, it was told me by the ICICI...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
akakroo
from Surat, Gujarat
Feb 2, 2017
Report
Copy

Demat maintenance charges

Address: Surat, Gujarat, 394270
Website: secure.icicidirect.com/IDirectTrading/customer/login.aspx

I had opened a demat account in ICICI Securities.
I have total net value in demat less than 50, 000 and but still ICICI Securities is charging me maintenance fees which is costing around 800 per year.
I requested ICICI to provide me agreement copy where I authorised them to charge my account. I requested for basic transaction account.
Even after repeated request they are not providing me the agreement copy.
I...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
from Mumbai, Maharashtra
Jan 18, 2017
Resolved
Report
Copy
Resolved

Car insurance

Address: Mumbai City, Maharashtra, 400082
Website: Consumers complaint.in

Motor claim no -MOTO5851135. I have been purchased many car & I prefer on icici lombard but now I think that my decision was wrong. Because I have purchased a second hand car swift dezire on 24/04/16. I gave the papers for transfer to my agent . The car was bhiwandi passing mh 04, so it was to be transfered to wadala rto for that Noc from bhiwandi Rto was necessary and then Octrai also was to be paid . In this my agent took Noc from bhiwandi...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
R
Roshan Singh
from Bengaluru, Karnataka
Dec 29, 2016
Report
Copy

Auto debit charge for a demat account even if you are not using it.

Address: 600119
Website: www.icicibank.com

Hi guys,
Icici direct is debiting the amount automatically from saving account even when you are using your demat account.

I never approached bank to open my demat account, all i need is a saving account. They opened this demat account automatically and since there was no charge from past 3 yr i never used or informed them to close it.

Now when they deducted approx. 830 rs from my account, i approached...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
VinodChauhan27
from Hajipur, Punjab
Dec 12, 2016
Report
Copy

Dmat account not opened in 4 months

Address: Shimla, Himachal Pradesh

My son has applied for dmat account with icici direct. But four months have elapsed since than but the account has not been opened. There representative kept me informing that the opening of account is in the process. One day i enquired about the account in the nearby branch they informed me that the account has not been opened. Since than i have been regularly asking them about the account opening but no one bothered. Now they have plainly...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Abhishek Bh
from Chennai, Tamil Nadu
Dec 10, 2016
Report
Copy

Open loot in isecure brokerage plan

Address: Mumbai City, Maharashtra
Website: www.icicidirect.com

Icici direct is openly looting people by diplaying false information about their brokerage plans on their website. The isecure brokerage plan is as follows as per their website.. 0.55 % flat brokerage for transaction value.

I purchased shares worth rs. 50000 on 16-aug-2016. They deducted 25000 as brokerage. The reason they quoted is "since share price is below rs. 10, so they deducted 5 paisa per share. Since i purchased 5,...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address: Mumbai City, Maharashtra
Website: ICICIDIRECT.COM

Black money game by chanda kochar and kv kamath.fake balance sheets.fake information to highcourts.

The company is doing fake business.all information is povided by govt of india and nse.fake contract notes.no kyc.
Business against company laws.fake balance sheets.all replies
By nse and sebi.

How a company registered with two same client codes.kiss main buisness ho raha hain?fake merger dates.br...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address: 700048
Website: www.icicidirect.com

The agent Aditya Vyas has misinterpreted facts to me about the ULIP Policy and now not taking calls and responding to texts since July 27 2016.
He at first convinced me about this ULIP policy by providing all sort of lured facts and then disturbed me everyday by calling 15-20 times about when I will be depositing my money for the policy.
The name of the Policy is ICICI Pru Wealth Builder-RP
Annual Premium is Rs. 1 Lacbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ashish Parab18
from Mumbai, Maharashtra
Aug 21, 2016
Resolved
Report
Copy
Resolved

Demat a/c opened with salary a/c saying its free

Address: Nashik, Maharashtra, 422010
Website: icici bank

In apr'2014 one of icici bank nashik sales executive opened demat a/c with salary a/c saying its free, after one year bank started to charge, i did not ever use it or even not log in to it, then why bank is charging me, due this my home loan emi get bounced thereafter i came to know all this, icici bank providing very poor service by imposing such schemes....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address: Mumbai City, Maharashtra
Website: ICICI Direct

I am pasting Corrospndace Between I and ICICI Direct which is self explanatory for your kind persual and neccessary action.
Customer Support
To [protected]@yahoo.co.in May 31 at 6:13 PM
Dear Ms. Kumari,

We regreet for the inconvenience caused to you.

We reiterate you that as per the Order Matching concept of Exchange if order placed in any contract at limit price then same should be matched...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sachinksharma
from Bengaluru, Karnataka
May 16, 2016
Report
Copy

Client mode position squared off by icicidirect for vested interests

Address: Chandigarh, Chandigarh, 160020

Dear sir/ mam

i was having 1000 share of bob in my demat pending for delivery. As per print out which i had taken on 13th these shares were to be expired on eos 21 sep.

Without giving me any info on any media these were squared off by company automatically on 16th may .Then what is the use of client mode. And why is company charging interest per day. Just because it was beneficial for the company they did it.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Subash Mac
May 9, 2016
Report
Copy

Demat account deactivated

Address: Chennai, Tamil Nadu, 603103
Website: Icicidirect.com

Due to floods in mumbai, my papers were damaged. Reconstruction of the details done three times by thier staff, visiting my place. Still date no action has been taken. My mail to the top guys too failed any result. So much disgusted we are, we resigned to this exploitation.
Three times form a, b submitted till date no response.
I had gone to thier office to get the feed back no response. Many times called them for help no response....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rajdhani Tyres
from Delhi, Delhi
Apr 26, 2016
Report
Copy

Complaining against cash counter closes at 6"o'clock

Address: 769001

I beg to state that i mr rizwan ahmed proprietor of rajdhani tyres, shop no:4, anand bhawan lane, rourkela-769001, odisha
O/d account no:[protected] . What is the timing of your bank of working hours mon-friday & saturday timing. Our staff was gone for cash deposit but unfortunately counter was closed. Complaining against cash counter closed at 6'o' clock dated 26/04/2016. What is the correct timing according to our rbi guidelines....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nandagopalqa
from Coimbatore, Tamil Nadu
Apr 11, 2016
Report
Copy

Not able to sell shares and amount debited

Address: 600078
Website: www.icicidirect.com

Sir/madam,
I have bought shares as below listed and settlement payment is next day.
But in between that credit card department debited the amount on 28/8/2015
From that date to jan 2016. Account is in minus.
Then how come amount will be in account.

Due to non payment of shares only., these bought shares are sold automatically by icicdirect.
Then how come sold amount credit to my account??br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kanu Raj Singh
from Delhi, Delhi
Apr 5, 2016
Report
Copy

Untold demat charges deducted

Address: 160062
Website: www.icicidirect.com

I have a demat account in icici direct. I just checked my icici bank account transactions and found that there is one debit transaction '59212091 dp chgs till may-15'---- inr 570'. When i created the demat account, i was not told about any kind of dp charges by the icici representative nor it was mentioned on the terms and conditions on the account opening form. Instead i was told that it is free of cost and it will never be charged and also...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy