ICICI Direct Complaints & Reviews

Submission of request letter for joint holding facility in investment products.2, authorisation letter annexure 1 details of joint holder.3.FATCA/CRS declaration individuals.KYC.Pan photocopy, adhar card photocopy, photocopy of passport for first holder & second holder on 02/03/2017 through icicibank kkp road muktsar branch but no acknowledgement- no action taken

Hi sir,

I'm santhosh l r,[protected] this my account number, actually icici direct.com account activated this account but i'm not interested icici direct account and 1000rs is deducted from this account so please deactivation icici direct.com account and kindly refund my amount. And please taken this complaint and kindly needful

Thank you

I am no more an NRI hence I had made an application through ICICI Direct Pune Office about a 8-9 months back now to cancel my existing NRI Trading Accounts (PINS and NON-PINS), Account Nos. are [protected] and [protected] respectively and transfer all my holdings to a new resident account.

My new Resident Trading account has been opened however, the old NRI Trading Account has still not been cancelled and all my Holdings have still not been transferred from there to the New Account. The Account Number of my new account is [protected].

I can not even carry out any type of trading from my previous NRI account.

CHRISTY VIAGULADAS
MOBILE NO.+91 [protected]

Demat account Closure:
Date of Closure form submission at bank - Feb - 1 – 2017
All dues are cleared in my demat account.
ISSUE : I have submitted the closure form on Feb - 1 - 2017 at BTM branch but still my account
is not closed and in-spite of repeated followups there is no response from the employees
at the BTM branch.
Trading account Closure :
I have sent a confirmation email from my registerd account for the trading account closure to [protected]@icicidirect.com but the account is not closed so far.

There is no response from employees even after repeated followups.

I purchased 3 tax saving ICICI safety bonds in March2002 one with bondholder no.[protected], Certificate no.224091& another with bondholder no.[protected], certificate no199986.
I have neither received any interest of the bonds nor the redemption amount of the bonds.Sorry that I could not contact earlier & many years have gone by.
Kindly look into the matter & inform me at the earliest.
With thanks,
Shibdas Bardhan Roy
19/N Selimpur Road
P.o.Dhakuria
Kolkata-700031.

I have an account in ICICI bank for last 5 years. When I checked my bank transactions and I found that there are five debit transaction '39629684 DP CHGS TILL SEP-13 INR 505.62', '39629684 DP CHGS TILL AUG-14 INR 561.8', '39629684 DP CHGS TILL AUG-15 INR 570', '39629684 DP CHGS TILL AUG-16 INR 115' and '39629684 DP CHGS TILL DEC-16 INR 306.67'. When I created the an account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account number is[protected]. This is completely unacceptable and need explanation as well as refund from icici. My phone number is [protected].

I had opened a demat account in ICICI Securities.
I have total net value in demat less than 50, 000 and but still ICICI Securities is charging me maintenance fees which is costing around 800 per year.
I requested ICICI to provide me agreement copy where I authorised them to charge my account. I requested for basic transaction account.
Even after repeated request they are not providing me the agreement copy.
I want to refund for the unauthorised charges since 2011.

Motor claim no -MOTO5851135. I have been purchased many car & I prefer on icici lombard but now I think that my decision was wrong. Because I have purchased a second hand car swift dezire on 24/04/16. I gave the papers for transfer to my agent . The car was bhiwandi passing mh 04, so it was to be transfered to wadala rto for that Noc from bhiwandi Rto was necessary and then Octrai also was to be paid . In this my agent took Noc from bhiwandi Rto and was going to pay octria but there was issue going on in Octrai office for the fees . In between my car was stolen from my residents at 23 of august 2016 . Then what my problem begin I made Fir, informed icici, the survivor came and took all the documents accept the final report. I asked the insurance person concerned that when will I get my insurance claim ? He said when I submit the final report from police after that 15 days . Today I got my final report . I informed the concerned insurance person that I got it he said that I have not submitted the papers . I was shocked I told him that I have given to you survivor as told by u .ok then after my calls that problem resolved. Know he is saying that why I have not transfer process complete within the period . I told him all the situation about Octrai process but he is not to understand my problem. My experience is very very bad with this icici. I have not used my car for 3 months . My car was full insured but I cannot get my claim. What is all this
Now I will have to struggle for it in court . I strongly appeal all the public to not to go for private insurance companies.as they are big cheaper . Please give me a good reply .

Hi guys,
Icici direct is debiting the amount automatically from saving account even when you are using your demat account.

I never approached bank to open my demat account, all i need is a saving account. They opened this demat account automatically and since there was no charge from past 3 yr i never used or informed them to close it.

Now when they deducted approx. 830 rs from my account, i approached in 3 icici branches and finally there was one who was dealing with demat closure. Now they are saying that they will not provide the full amount refund as my account was active.
Why you guys open a account at the first place, simply sucking out hard earned money.

My son has applied for dmat account with icici direct. But four months have elapsed since than but the account has not been opened. There representative kept me informing that the opening of account is in the process. One day i enquired about the account in the nearby branch they informed me that the account has not been opened. Since than i have been regularly asking them about the account opening but no one bothered. Now they have plainly refused to open the account as the kyc is incomplete. On asking them what steps have icici direct taken to complete the kyc they simply switch off the phone.
Above all i was asked for one lakh rupees to be transferred to the bank account of my son so that demat changes will not apply.
Now my money is lying idal in the bank. Who will bear the loss

Vinod chauhan

Icici direct is openly looting people by diplaying false information about their brokerage plans on their website. The isecure brokerage plan is as follows as per their website.. 0.55 % flat brokerage for transaction value.

I purchased shares worth rs. 50000 on 16-aug-2016. They deducted 25000 as brokerage. The reason they quoted is "since share price is below rs. 10, so they deducted 5 paisa per share. Since i purchased 5, 00, 000 shares... Brokerage is equal to 25, 000.

This is how icicidirect loot public money by not giving full terms and conditions on their website.

Why they not mention in isecure brokerage plan about this on their website?

Black money game by chanda kochar and kv kamath.fake balance sheets.fake information to highcourts.

The company is doing fake business.all information is povided by govt of india and nse.fake contract notes.no kyc.
Business against company laws.fake balance sheets.all replies
By nse and sebi.

How a company registered with two same client codes.kiss main buisness ho raha hain?fake merger dates.

Fraud bigger than harshad mehta.
Nse chairman is itself chartered accountant.

The agent Aditya Vyas has misinterpreted facts to me about the ULIP Policy and now not taking calls and responding to texts since July 27 2016.
He at first convinced me about this ULIP policy by providing all sort of lured facts and then disturbed me everyday by calling 15-20 times about when I will be depositing my money for the policy.
The name of the Policy is ICICI Pru Wealth Builder-RP
Annual Premium is Rs. 1 Lac
Term of premium payment - 5 years
When I finally succumbed to his requests and the money was withdrawn from my bank account, he stopped responding to my calls and texts. When the Equity market crashed, I asked him what will happen to my policy through Whatsapp messaging and he replied that he will call me the following day but that again was a lie and he dint provide me with any details or help me with the services. This chasing game continued from my end for around 3 months but then I finally understood he was avoiding me and so I am urged to log this complaint here for some quick and prompt resolution.

His name is ADITYA VYAS
Contact : [protected]
Email : aditya.[protected]@icicisecurities.com

Please take immediate actions against this man as many other folks are suffering like me because of this kind of fake agents.I have attached his visiting card for reference. Hope this information helps else please let me know if additional information is required.

In apr'2014 one of icici bank nashik sales executive opened demat a/c with salary a/c saying its free, after one year bank started to charge, i did not ever use it or even not log in to it, then why bank is charging me, due this my home loan emi get bounced thereafter i came to know all this, icici bank providing very poor service by imposing such schemes.

I am pasting Corrospndace Between I and ICICI Direct which is self explanatory for your kind persual and neccessary action.
Customer Support
To [protected]@yahoo.co.in May 31 at 6:13 PM
Dear Ms. Kumari,

We regreet for the inconvenience caused to you.

We reiterate you that as per the Order Matching concept of Exchange if order placed in any contract at limit price then same should be matched with available Bid i.e. buyer.

In this regard, overnight order place at the rate of Rs 250/- on May 16, 2016 at 20:50 PM. Order forwarding for overnight orders start at 9:15 a.m. As per sequence of order, it takes seconds of time to reach exchange and hence as per sequence your order forwarded at 9:15:19 a.m and rate of CNXBAN does not touch Rs 250/- till 12:50:10.

We request you to accept the above explanation with understanding and satisfaction.

Assuring you our best services all the times.

Sincerely,

Aditya A
Customer Service Manager
ICICI Securities Ltd

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-----Original Message-----


On 5/23/2016 5:29 PM, Krishna Jt wrote:
Dear Sir,
In reference to my request which is registered at SR[protected] on 19/05/2016, I have received your reply on date at 2.20 P.M., Ihave to state as under-
1- I am tatally disagree/dissatisfied with your reply.
2-The relationship exist between you and I, I have no concern with Any EXCHANGE.I donot want your ARBA SATT
-A regarding above.
3- I have placed a Bid at ICICI DIRECT.COM, If Price Hit at my Bid Price, you have to honour that.I have no concern
with the PROCEDURE adopted by you latter on.Please tell my any FAULT in Placing BID which placed wellin tim
- e that is one day before.
Please square of my Position at my BID PRICE Rs250/= & credit Rs.7500/= in my a/c with you, Otherwise I
shall be BOUND to complaint with SEBI as well as in CONSUMER FORUM & you will be liable to pay the amont
with cost of Hurrushment/Mental torcher & Tension Givin BY You to me.

Bareilly Dated 23.05.2016 KRISHNA KUMARI
Mb.[protected]
Bareilly(U.P.) Dated 01.06.2016

Dear sir/ mam

i was having 1000 share of bob in my demat pending for delivery. As per print out which i had taken on 13th these shares were to be expired on eos 21 sep.

Without giving me any info on any media these were squared off by company automatically on 16th may .Then what is the use of client mode. And why is company charging interest per day. Just because it was beneficial for the company they did it.

Its great loss to me without any prior info and appears/seems to be something fishy .

I would like to you will resolve it at the earliest and transfer all these share to my account from your account at the earliest.


Secondly if the was the margin was less how could i purchase 700 shares today morning only in margin account.

Regards
s k sharma

Due to floods in mumbai, my papers were damaged. Reconstruction of the details done three times by thier staff, visiting my place. Still date no action has been taken. My mail to the top guys too failed any result. So much disgusted we are, we resigned to this exploitation.
Three times form a, b submitted till date no response.
I had gone to thier office to get the feed back no response. Many times called them for help no response.

I beg to state that i mr rizwan ahmed proprietor of rajdhani tyres, shop no:4, anand bhawan lane, rourkela-769001, odisha
O/d account no:[protected] . What is the timing of your bank of working hours mon-friday & saturday timing. Our staff was gone for cash deposit but unfortunately counter was closed. Complaining against cash counter closed at 6'o' clock dated 26/04/2016. What is the correct timing according to our rbi guidelines.
If tomorrow cheque will bounce then who will be responsible for that and o/d account also .
Please take neccessary action and oblige.

Sir/madam,
I have bought shares as below listed and settlement payment is next day.
But in between that credit card department debited the amount on 28/8/2015
From that date to jan 2016. Account is in minus.
Then how come amount will be in account.

Due to non payment of shares only., these bought shares are sold automatically by icicdirect.
Then how come sold amount credit to my account??

So only shares gone and amount settled and recoverd on jan 19th ..By icicidirect
So amount also gone and settleted and shares also gone and sold by icicidirect.

Please go thru the account and shares and provide refund of amount and shares.

20-aug-2015

"having observed rs.10052.69 due from you in settlement 2015156, 2 share/s of gail are blocked. Please note that the blocked

Shares will be liquidated on any date after 24/08/15 if the due amount is not allocated. Icicidirect also reserves the right

Of selling additional shares to recover the dues. Blocked shares will be released on the next working day of funds

Allocation."


2 share/s of gail are blocked.
5 share/s of hindal are blocked.
14 share/s of cipla are blocked.
3 share/s of ongc are blocked.
2 share/s of tisco are blocked.

15-sep-2015

"this is with regard to the amount payable by you for the transactions executed in your icici direct trading a/c. Under

Intimation to you vide our message dated 20/08/2015 please be informed that in the absence of any allocations and subsequent

Confirmations thereof, we have liquidated the blocked shares in bse settlement no.[protected]"


28/08/2015 28/08/2015 [protected]-lot-2-8 9, 959.67

18/09/2015 18/09/2015 eba/bse n[protected]/[protected] 11, 140.04

29/12/2015 29/12/2015 inf/[protected]/ /0 12, 500.00


19/01/2016 19/01/2016 eba/nse n 2015156/[protected] 10, 024.69

Full name : r nandagopal
Account details, if you are an icicidirect.com customer
A/c no: [protected]
Contact information ( telephone number and address) : [protected]

I have a demat account in icici direct. I just checked my icici bank account transactions and found that there is one debit transaction '59212091 dp chgs till may-15'---- inr 570'. When i created the demat account, i was not told about any kind of dp charges by the icici representative nor it was mentioned on the terms and conditions on the account opening form. Instead i was told that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici bank account number is[protected]. This is completely unacceptable. I want my deducted amount of 570rs. To be refunded back into my bank account.