ICICI Prudential Life Insurance Complaints & Reviews

As per the discussion with Telemarketing Executive of the (Mr. Deepak – Mobile No. [protected]) it was made to understand that a Short Term Insurance Policy (3 years with guaranteed return) has been floated by the Company and which has not been introduced / released in the open market and it is being dealt with the customers directly. It was made to understand that this is an Investment cum Insurance plan with guaranteed return. If a...

FACTS OF MY CASE..IN JAN 2008 I WAS DOING OVERSEAS JOB.I HAD COME ON AN EMERGENCY VISIT FOR MY MOTHER BREAT CANCER OPTN.A DAY BEFORE I WAS RETURNING TO KUWAIT I REMEBER THAT I HAD SAVING OF ABT 4 LACS IN MY SAVING ACCOUNT .I WANTED TO INVEST IN A HOUSE AT MY NATIVE PLACE BUT I COULD NOT GET TIME TO GO THERE AND HENCE THOUGHT OF PUTTING IT IN FD .IT WAS LATE IN THE EVENING AND I KNEW ONE BANK WHICH WORK LATE TILL 8 PM AND I HAPPEN TO PASS...

I am RAJESH an ex-employee of ICICI Prudential.I joined the organisation on 26TH of JULY
2006 and left the organisation on 11THJUNE 2007.My employee ID was 509525.
I have completed all the documentations regarding my Provident Fund and other claims.
I am eager to know the status of my PF and other claims since I am jobless at present and bound to pay certain instalments of my vehicles which is falling very heavily on...

Unfair trade practices played by Major Insurance Company, ICICI Prudential

How ICICI Prudential cheat the people systematically and rob the money from innocent customers through their clever and cunning methods

Please do not take investment or any such policy from this company.
ICICI Prudential is running professional fraudulent scams cheating innocent people, robbing their money by their planned, cunning...

I have a policy with icici prudential since last seven years. The company or the policy works totally fine. But in the last six months, i have been getting continuous calls and mails from an individual named dutta jadhav to meet, call or discuss about my policy and some changes in the same.
It has been so many times that i have told him that i cannot attend every single call or mail as i am in the profession of indian armed forces and cannot be available for every single instance. Inspite of repeated reminders, requests and finally harsh words, this individual does not budge to stop mailing or calling.

The details of individual are as follows :
Mr dutta jadhav,
Phone number - [protected]

I feel harassed by this individual and giving verbal warning to the individual or the company helpline does not help.
Request if actions can be taken against the individual and the company.

I was sent a message to pay my premium in advance and get advantage. Hence I paid my premium due in Dec in advance in Oct. It is still not added to my Fund value and the call centre said two weeks back that it would be added to my fund value in 2 days. But when asked today, 26th Oct, they say that it will be added only on the premium due date. Why was I sent a message asking me to pay in advance and get advantage? Is this not cheating?

I Rishi Koiral from bengal bought ICICI Pru Life in 2019 for 1 CR life cover in 5 years payment terms, in the begining company didnt ask for medical and after paying 90% payment, they will find reason to decline policy, I dont know how but my autopayment of monthly premium of lst 4.5 years which worked without any problem, they disable and automaticaly lapse the policy and didnt allow to pay and clear premium with fine or to clear all balance amount and ask me to do medical, 99% medical is good but they will find small reason and rejected the policy and didnt return the money paid for policy. Thus, for me its big time fraud and cheating game, in the begining they will allow policy and take 90% money after that they will scam and reject the policy and doesnt return money, This is happening in republic India and nobody is doing anything, Please help me to reistate my life insurance policy ICICI Life insurance policy as their customer care has no power and ask you to write email but they have pathetic customer care who replies after 7 days with copy paste same format, nobody reads email and care customer.

Attached Policy Screen shot.

Rishi Koirala
Life insurance Policy
Policy No:39477119
India No:[protected]
UAE No:+[protected]

Call saying a policy - Life Stage Assured Regular Tax Saving plan
endowment plan about to expire by tomorrow.
the person said they were from renewal department
call from mobile number [protected]

I am being dodging from one employee to another but nobody is assisting with proper response and respectfully. All of the employees got no manners how to respond customers. When i am mentioning from front that i am in cst time zone give me time accordingly this "Simran Arora" messaged me with 1 to 5 PM, which is night at our side. This is how you deal with NRI clients???

Here i am approaching consumer forum but i might have to file police complaint in India as we have invested alot of money which are in loss due to no assistance since 2 yrs. Attaching below the communication screenshots with Himanshu Jha and Simran Arora

Dear Sir
I had taken an insurance from ICICI prudential whose policy is 11398385. I paid premium in this policy continuously for 15 years. I received the maturity of this policy on[protected] in which only Rs 217568 was paid to me whereas the fund value of this policy was above Rs 4 lakh. I had seen this fund value a day before and also on the day when the payment was to be made. The company is now saying that you have been paid as per the fund value whereas the return of the fund performance of invest in which the money is invested is 10% and 8%. Now Company totally wrong and fraud with me. how it is possible that before on day the maturity fund is collapse and my maturity reduce Rs 4 lakhs to Rs 271568
Therefore, you are requested to please take strict action against the company and get my full money back.

Naveen Kumar Kesherwani
[protected]

ICICI Prudential is turning out to be a real fraud entity. This shameless company sends a mail for digital life verification with a link that doesn't work. On top of that these fraudsters have blocked my registered mail id and the mails which are sent to [protected]@iciciprulife.com is neither responded nor acknowledged. They just want to stop my payment. Just want to loot investors' money.

Please remove my pan in irda portal

ICICI PRUDENTIAL LIFE has an agency name Visa Insurance Chennai...

Recently an employee contacted and mis used my details n applied for two insurance without my knowledge...

I mailed ICICI PRUDENTIAL so many times saying that I want to cancel those insurance...but icici fails and favouring those cheat employees...
Replying me this is not you email id...I don't know who's mail I'd they used...

I explained. But still ICICI favouring Frauds

Policy no ICICI PRUDENTIAL LIFE has an agency name Visa Insurance Chennai...

Recently an employee contacted and mis used my details n applied for two insurance without my knowledge...

I mailed ICICI PRUDENTIAL so many times saying that I want to cancel those insurance...but icici fails and favouring those cheat employees...
Replying me this is not you email id...I don't know who's mail I'd they used...

I explained. but still ICICI PRUDENTIAL favouring those frauds...

Policy no
H8977277
I0713318

Both not taken by me..

By Lekha Reena

I am Lekha Reena I0713318 recently a know person unwanted pushed me into this policy asking me to help them to fulfill their Target on December 2023...They took some details of me applied on their own...they promised me to refund but again they applied one more policy...they took Gpay of mine again... totally took 10000 guided me how to speak and now they are not giving money back...

One of friend told me to upload those Audi in YouTube and consumercomplaints.in...

Pls help me and resolve my issue..I want my money back...

Agent name :
Kalpana
Mob [protected]

Icici Employee name :
Rajendra Deivasree
Mob. [protected]

Got a similar call today
Policy Number: 55962365
Date of purchase: 31 Mar 2014
Policy amount: 50000 policy (now it has grown nearly to 8 L)

Respected sir,

My name is Monu pal, i have joined Icici Prudential life insurance company limited as an employee 5 years back. I haven't doing any business for that company. My license validity also expired. But my pan number looked up in irda portal.

Applicant name- Monu pal
Father name- Rajbeer Singh
Date of birth- 04 April 1985
License no 1145445
Certificate no -
Type individual
Business information
Insurer name- Icici Prudential life insurance company ltd
Agency code:ICI01292777
Category life

Kindly delete my pan number in irda portal. Thank you.

With regards

Monu pal

Sir i request to you, please remove my pan card from IRDA

NAME - MONU PAL
PAN - AYYPP9779R
MOBILE - [protected]

Dear Sir/Madam,
I am an NRE customer with two ICICI PRU LIFE policies.
Just to let you know, I received an email from the branch manager, of ICICI Pru Life Madurai branch, saying they work at ICICI Prudential Madurai.
They asked me to surrender my guaranteed wealth protector policy.
They are saying that the ICICI prudential Mumbai office authorizes them.
They know all the details of my policy.
Please take action on Amrish Kumar B
Another person J. Vincy with a mobile number stated in the ICICIPRU email, [protected] is also calling me and asking me to surrender my policy.
Please confirm the credentials of Amrish Kumar B. DM - ICICIPRU and J.Vincy.
I would like to read the enclosed mail from Amrish Kumar, ICICIPRU.
Branch Manager
Madurai
ph:no: [protected]
I am expecting your reply on this matter.
I sent two emails to ICICIPRU Life but no reply.
I am taking this to court if you are not giving a proper reply.
Thank you,
Dr. Kannan

I am receiving calls from ICICI Prudential Life Insurance offices located in Chennai, Madurai, and Coimbatore to surrender my policy before maturity. Even the ICICI Pru branch manager is involved in this issue. They are calling and asking me to close the existing policy and reinvest in other insurance policies. I suspect this is a scam. It is unethical. They know all the details of my policy number, fund allocations, policy numbers my mobile number, etc., despite repeated complaints to customer care, ICICI Pru Life no action has been taken. I also received an email from Amrish Kumar B, Branch Manager ICICI Pru Life Madurai, in his email there is a relationship manager called J Vincy who called me and asked me to reinvest my policy. I suspect that they are agents working under ICICI Pru LIfe who frequently contact the policyholders to terminate the policy. If the policy is completed, then ICICI Pru Life has to pay the policyholder with bonuses and other extra amounts (wealth boosters).

I was guided by ICICI Prudential staff to liquidate my tax-free investments (NRE FDs and another ICICI Prudential policy) with ICICI and purchase their SARAL Pension policy. While all the benefits of policy were explained to me the tax implications were conveniently not explained, I have cancelled my policy after noting TDS deduction from the first annuity payout, but ICICI is refusing to pay interest for the duration my funds were locked under the policy. I have received the first annuity amount with TDS deduction, and the original adjusted amount (minus first annuity payout) but ICICI is refusing to pay interest for the duration my original investment funds were locked with them. Their comeback is that the policy document was shared with me and I should have read the tiny footprint that mentions about TDS. Well it does for NRE FDs as well but while promoting NRE FDs to me the bank staff were eager to call out tax free benefits. Clearly a case of fraudulent advice and duping clients.