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ICICI Prudential Life Insurance Complaints & Reviews

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ICICI Prudential Life Insurance Phone Numbers

Phone
+1 860 266 7766
141
90
Mobile
+91 22 6193 0777
103
64

ICICI Prudential Life Insurance Website

ICICI Prudential Life Insurance Head Office Address

1089, ICICI Prudential Life Tower, Appasaheb Marathe Marg, Prabhadevi
Mumbai
Mumbai City District
Maharashtra
India
400025

ICICI Prudential Life Insurance reviews & complaints page 4

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H
Henamp
Oct 14, 2022
Aug 22, 2023
This thread was updated on Aug 22, 2023
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Suspicious Call

Hi,

I got a call from [protected] saying that I have taken a policy in 2014 and have to pay 50000 for two years amounting to 1 lakh if I have to receive 335000 amount. The policy number is 18263240 under iprusmartlife plan. I have been asked to contact Vinod KR srivastava [protected]. I dont remember taking any such policy. Please confirm it's authenticity...
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R
rahulagrawalkhs
from Bengaluru, Karnataka
Oct 7, 2022
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Auto deducted charges but not providing any written confirmation

Address:Bangalore

An amount of Rs 590 has been charged(auto deducted) without any notification from my account on Oct 4th 20222 statement says "NACH_AD_RTN_CHRG-IPRULI-29SEP22".

I cross checked with ICICI Prudential, they are saying check with your bank. Band say ICICI prudential has charged. I don't know how to bring both to a conclusion. Please refund my amount.

I asked ICICI Prudential support team([protected]@iciciprulife.com)...
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S
Suman kuku
from Jhumri Telaiya, Jharkhand
Sep 24, 2022
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Pf withdrawal

As I am the former employee of ICICI PRU and worked for 7 year but now I resigned my job and want to withdraw my PF money, I have sent the withdrawal form with all the documents required but still I have not received any response as I am suffering with some medical issue I need on urgent basis. Former emp I’d 5029757...
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H
hari vittal
Sep 17, 2022
Sep 17, 2022
This thread was updated on Sep 17, 2022
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Fake Calls

Hi ICICI Pru Team, Received another call today stating that I had taken a policy in 2014 and have to pay x amount to stop termination.

Below are the details.

Policy[protected]
Received call from Divya Mishra (fake crm) - [protected] and suggested to contact Retailship Manager (fake) Nitin Sharma - [protected]

When I asked her to provide official email id of her and the so called RM, she denied....
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S
SumaD
Sep 10, 2022
Oct 19, 2022
This thread was updated on Oct 19, 2022
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Claim not being resolved

Address:ICICI Prudential

My father took an insurance in his name and made me the nominee.(policy number[protected]My father passed away on 21st Nov 2018. I was not aware of the policy. Since september 2019 I started to get calls from the company saying that the policy was going to mature and that it should be invested in another policy to save tax. I told them that my father had passed away and shared the death certificate and all other related documents. But the...
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A
Akash panigrahi
Aug 28, 2022
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Relieving letter

I joined on July 19, 21 and my last working day is on may 11th, 22
Due to medical emergency of my father i couldn't complete my notice period even i informed to my boss also he said you will be relieved in 2 days with no issues
I provide medical reports also to my boss and HR then also they sent me recovery mail of ₹15k and hold my reliving letter
Please resolve this issue
I am facing financial crises i can't...
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D
Dharmd
from Jaipur, Rajasthan
Aug 24, 2022
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PF Not Received

Address:169 sumer nagar, New sanganer road

Dear Team

My Name is Dharmendra sharma and i am the Ex Employee of ICICI prudential my EMP no 5070224 it's more than 2and Half month pass to left this Company still i have not Received my PF and There no Contact Details working to Discuss

Required you kind support to Get this done...
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A
asifaijas
from Krishnagiri, Tamil Nadu
Aug 10, 2022
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Complaint regarding wrong information on policy term and policy information

Dear Support team,

We have purchased 3 icici prudential life insurance policies on July 16, 2021.
As the advisor was given the wrong information that the policy term is single-term payments. As per his information, we have invested our money in the insurance policy, and the service is also not good as we provided all our documents ( adhar card and pan details ), however in the policy document gender and address all...
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A
ajjugolu
from satna, Madhya Pradesh
Aug 6, 2022
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Request to terminate my agency code

Address:satna

I have submitted my resignation on 17.9.2019 in branch satna mp 485001.

it is still active kindly terminate and provide me the relieving letter to me.

resignation letter is attached for your reference

regards
ajay...
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Address:Raipur chhatisgarh

Subject: Cheating by local agents ( advisor) by giving wrong information of icici policy
( number 19562715 IPRU Wealth builder II and A0106178 single premium pruI wealth UIN)

Dear sir

In 2015 in Raipur chhattisgarh mr wasim( presently) branch head ICICI PRU at Telibandha chowk Raipur branch OF chhattisgarh) and mr Ahamed miran raza advisor( license no[protected] met me and suggested me, to not to encash...
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B
brijendrakanksha
Jul 28, 2022
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No contact after paying premium

Hi we bought the term insurance for my husband for 1.75 cr, through online portal, every thing went very smooth till the time we have paid the premium fee after that the struggle started :-
1)We need to follow up for medicals with RM assigned ...the struggle is to reach out to them .
2)Once the medical is over they increased the premium amount without informing the reason ...reached out to RM to understand on the same but instead...
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H
hima2421
from Thane, Maharashtra
Jul 18, 2022
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Account blacklisted

Address:Eden woods oak house 2B-1 flat no opposite to pokhran road no 2 Thane west

Pan : BNNPC8153R
Agent name : Hima Bindu Chenagoni
Date of birth : 24 Aug 1997
Insurer type : life
Insurer : ICICI prudential life insurance
Branch : Thane, Maharashtra
My status is showing blacklisted for fault of my sales manager with ICICI prudential life insurance I am suffering for his mistake and could not change insurer
Kindly help me to get rid of this embarrassment
Regard br...
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H
hima2421
from Thane, Maharashtra
Jul 18, 2022
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Account blacklisted

Address:Eden woods oak house 2B-1 flat no opposite to pokhran road no 2 Thane west

Pan : BNNPC8153R
Agent name : Hima Bindu Chenagoni
Date of birth : 24 Aug 1997
Insurer type : life
Insurer : future generali life insurance co.Ltd
Branch : Thane, Maharashtra
My status is showing blacklisted for fault of my sales manager with future generali I am suffering for his mistake and could not change insurer
Kindly help me to get rid of this embarrassment
Regard
Hima...
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S
Sreyas Nair
from Bengaluru, Karnataka
Jul 13, 2022
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Loyalty Bonus had been promised while taking the policy ,but never paid

Address:Trichambaram Kannur Kerala

Hi
I had take a pension plan from ICICI in 2020.
A loyalty bonus of 1% on the annuity was agreed while issuing the policy.
The same was mentioned in the ICICI site as well
Till date I have been following up with customer service, the RM, but just getting lame excuses but no corrective action has been taken against it...
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Address:1st Floor, Metro Tower, Opp Saharaganj, Shahnajaf Rd, Hazratganj, Lucknow, Uttar Pradesh 226001

To,
The executive director, 8th July, 2022
Shri Randip singh jagpal,
Insurance regulatory & development authority consumer affairs department
Mumbai regional office
Royal insurance building
12, J. Tata road, ground floor
Mumbai 400020 near churchgate
E-mail: [protected]@irdai.gov.in

Sub: Application for cancellation of agency licence code 01473734

Dear sir,...
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K
kreddy1997
from Madanapalle, Andhra Pradesh
Jun 23, 2022
Jun 23, 2022
This thread was updated on Jun 23, 2022
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ICICI Prudential Life Insurance Cant do corporate registration

Address:Andhra Pradesh

My friend life insurance policy of the number C6841010 when he try to register his policy with employer through link https://corporate.iciciprulife.com/Corporate/customer/CTS/CTSRegistration.jsp he is getting following error "Policy Number and Date of Birth combination entered by you is invalid"....
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D
Deryck Rodrigues
from Pune, Maharashtra
Jun 19, 2022
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Unpaid Maturity Payout Amount

This is with regards to my SmartKid Policy: 00962026 which has matured on 16th June 2022. As per email from ICICI Prudential Life Insurance Company Ltd, the pay-out was to be credited to my registered bank account on 16th June 2022. However, the same has NOT been processed.

I visited the ICICI Prudential Life insurance ltd, Branch at Ghatkopar, Mumbai on 17th June 2022 & enquired the matter. I was informed that the direct credit...
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R
Raghuram Jandyam
from Rajahmundry, Andhra Pradesh
Jun 8, 2022
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Life insurance not settled for death claim

Address:6 2 3 1 T nagar Nyapathi street Rajahmundry

HI,

I had raised a death claim for my father in 19th May 21. Till now there is no proper response for claim settlement and all the documents are submitted.
Policy number[protected]
Name - J Venkateswara rao...
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K
Karan79915
from Amritsar, Punjab
Jun 5, 2022
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Regarding Relieving letter

Address:H no 18, street no 6, Ranjit vihar West, loharka road, Amritsar, Punjab 143001

Dear team,

I had worked with ICICI prudential from June 2007 till Jan 2008 and my emp I'd was 531302.

After that I had joined axis Bank and they kept my releiving letter in their records.

I am in urgent need of copy of my relieving letter as my new organisation is asking for same.

I have checked alumni portal also but only annexure K is uploaded there.

Please send...
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G
ginugeorg
Jun 1, 2022
Jun 1, 2022
This thread was updated on Jun 1, 2022
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Policy number B7713102

Address:MANGAF

I took the subject policy from ICICI Pru life during march, 2022 and later decided to cancel it. I have requested for payout on 3rd April, 2022. And it was received only on 27th May, 2022

They were in between repeatedly asking thro email for my bank statement. I have provided the statement minimum 6 times. Upon referring numerous correspondences(minimum 15 emails) and telephone calls( 2 international calls), several whatsapp...
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