ICICI Prudential Life Insurance Complaints & Reviews

I was paying premium of my previous policy of rs.3000/- monthly with icici prudential. But staff shradha ([protected]) from pushp vihar branch told me to close & continue with same new signature policy with 1 time investment of fund value - 300, 000.
After one year i start getting mail from icici prudential & verbal communication to pay rs.25000/month from 26th sept'20. As my earning is not more than 40, 000/month, so...

I have ICICI Wealth Builder Policy number 17669712 which matured on 31/03/2023 with a fund value shown around Rs. 5.9Lakh on the maturity date, however, ICICI delayed the credit of the amount settlement to my account, and to my surprise, the settlement happened with a delay of 5 days i.e., 5/4/2023 where the value was credited only 5.6Lakh when I called the call center and requested why there is a difference, they neither supported me with fund statements nor why there is value erosion and like this how many customers are taken for a ride? The only reply was they cant serve my request anymore because the policy was matured and settled. This is a serious allegation of not sharing the fund statements on maturity to customers but delaying the payments to drop in value so ICICI can gain out of this. This needs to be investigated and justice to be done to customers.

Hi,
I received a call from [protected] today stating that I purchased an icici prudential insurance in 2014 and that I must pay INR 50, 000 for two years, totaling one lakh, if I am to receive INR 335, 000. 18263240 is the insurance number.I don't recall ever taking such a strategy. Please verify its validity.

I'm not attending the exam as because I'm not interested in this I'm preparing for other exam my Pan no is CXAPC9593H& my application no for exam is 537589 plz cancel this exam as soon as possible

Hi, I'm Diksha Das an Ex employee of ICICI Prudential life insurance. I worked in this organization from 08-Jan-2018 to 22-Apr-2018. Due to health reasons i had to leave the organization without resignation. Now i need the document pertaining to the separation from the organization.
Please find EMP details as follows
Name: Diksha Das
EMP ID: 5053154
Mail ID: [protected]@gmail.com
Ph No: [protected].

Please provide the separation document from the organization.

They mentioned that I have taken policy with icici prudential smart life ULIP policy.
Policy No: 1826 3240
Date of purchase: 31 mar 2014
Policy amount: 50000 policy ( now it has grown nearly to 2 L)

Call received from this Number # [protected]

Please take action on this people to avoid fraud call.

Dear sir /madam
I requested you to remove my pan card from IRDA but it was not removed yet the status also not changed please do change it with in an hour because it causes trouble in my new career

Dear sir/mam
I'm Deepika, I was working as an advisor in ICICI prudential Life insurance company, but now I'm not working in that. So I request you to remove my pan ( DEYPD0637D) in IRDA PORTAL because currently I'm going to join in HDFC Ergo I have some trouble with this so I request you to remove my pan card details from the portal as soon as possible

I am an ex- employee of ICICI Prudential. I tried connecting through Askhr but till date have not received any response and neither there is any other way to connect. Appreciate if someone can please look into this and help in assisting to get my relieving letter.

These guys relationship managers seems to be most untrained professionals. Initially i took policy for 13 yrs but i want to modify for 14 yrs. unfortunately i already paid for 13yrs policy But by that time it was not processed yet. One of the relationship manager said that if you want change the term you can mail to [protected]@iciciprulife.com and they will assist but first upload documents to process and then you can change.
But after...

Hi Sir\Madam,

I have received call from people saying that they are icici prudential policy representatives today (on 4th Feb 2023)

Details:
Scammer Ruhi Icici Prudential ([protected])
Nitin Sharma ([protected])

They mentioned that I have taken policy with icici prudential smart life ULIP policy.
Policy No: 1826 3240
Date of purchase: 31 mar 2014
Policy amount:...

I abhay kumar have taken term insurance policy number 61391719 for rs. 75 lakh on 30.11.2019 and paying insurance regularly. Last premium was due on 30.11.2022 and i have paid premium 2 days beyond the grace period and insurer advised me to go under medical test. Post medical test the insurer has hiked the premium amount by Rs. 4137/- as my suger level found at 130 in fasting and all other things are found normal. Is it correct? the policy is continued for last three years and in future if any body will suffer from any deasease then premium will be hilked? this is not acceptable and beyond the norms of insurance company. Please advise/take suitable action against the insurer.

Dear Sir,

Greetings of the Day !!

This is my ICICI account number:
GOPINATHAN NALLATHAMBI

In my account every month auto debited Rs. 100/- since 2018, Kindly clarify the details.

Below items was transaction details:

12/12/2022 IPRUGTP-NCA-SR[protected]SI 100.00
17/11/2022 IPRUGTP-NCA-SR[protected]SI 100.00

Kindly help and resolve the issue, unable to reach them on customer services

Regards,
Gopinathan
Cell: +91 [protected]
Pan Number: BAMPG2155H

Pl remove my PAN AHXPJ9734C from IRDAI PORTAL because agent code already Terminated on 16/01/2015 and irdai License was expired & as on Current I am a central Govt Employee with MEA.

Dear sir / madam,

My name is Anantha. I have Hold a Policy in u r icici pru future perfect 21353060 OS07657214 FOR CLOSED. Before Corona i have paid 32months amount. IAfter Corona i don't have money to continue policy for long time. now i need to settle the what i have paid amount to policy.

Regards
Ananth

Money debited from my account since april 2018...I don't know about this transaction and i had not activated this plan ever......

OB19998222 Application number
I applied online for ICICI Life Insurance ISmart Term Plan in middle of October 2022. Paid premium of Rs 26287.

I was asked to undergo medical test at designated lab. I was specifically asked in writing by medical service provider NOT to fast.
I went ahead and gave medical tests at lab without fasting.
Now they reverted back that your fasting blood sugar is high although they never asked to fast.
They send me revised counter offer with very high premium.

I have written numerous emails and have spoken with so many customer care executives but they are not resolving the issue. They are not even acknowledging the issue and asking to pay higher amount.

I am attaching few relevant emails.

I have even escalated till grievance committee group. Seems they hardly care. They are not refunding premium paid nor ready to take fasting blood sugar.

I feel humiliated and harassed and begging for my own money.

Dear sir,
I want to tell you that sitting arrangement, computer system or internet arrangement of exam hall centerNSEIT LTD guna guru kripa complex and the behavior of TA MR. SHIVAM GURJAR is very bad

Because my two candidates of icici prudential life insurance co. ltd
had exam yesterday so they just facing a lot of problems like system not login at the proper time and internet not working properly or power on/off automatically due to both candidates are not qualify in the exam so i request to you plz do the needful action as soon as possible

note - And here it is also said to pass the exam by taking money.

candidates detail are below-

candidates name - 1)Manjula jain / Urn no. is - ICII[protected]
2)Simarjeet kaur / Urn no. is-ICII[protected]

I did purchase Annuity plan from ICICIPrulife few months back, while buying policy they committed seamless customer service. Once the free look up period is completed, i tried to reach them for support on my policy, as they created the policy as Resident Indian, though i gave all details as NRI and also the Agent Sonali Bore asked me send email to confirm NRI status, i did that as well.
Its been 45 days am following up with them, starting from the agent who sold the policy, agents manager, then the NRI help desk and escalation desk as well. But they keep asking for same documents like NRI address proof more than 5 times and making me run around.
Till now they didn't change the residential status.
and Nobody is responding to calls or email properly.
Am not sure if they are legitimate.

Hi,

I got a call from [protected] saying that I have taken a policy in 2014 and have to pay 50000 for two years amounting to 1 lakh if I have to receive 335000 amount. The policy number is 18263240 under iprusmartlife plan. I have been asked to contact Vinod KR srivastava [protected]. I dont remember taking any such policy. Please confirm it's authenticity