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ICICI Prudential Life Insurance Complaints & Reviews

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Updated: Nov 11, 2025
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ICICI Prudential Life Insurance reviews & complaints page 2

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P
patsbly
Mar 3, 2024
Mar 3, 2024
This thread was updated on Mar 3, 2024
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Delete my URN No ICII1608111014 and PAN Card No BHQPP3019J

Address: 1st Floor, Mig 2/54, Opposite Vasavi School, K.H.B. Colony, Infantry Road, Netaji Nagar Bellary, Karnataka Pincode: 583104

SIR Delete my URN No ICII[protected] from IRDA Portal
also delete PAN Card No BHQPP3019J
as i am facing some problem in another portal...
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Girija64556
Feb 29, 2024
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ICICI Prudential Blocked my registered email id

ICICI Prudential is turning out to be a real fraud entity. This shameless company sends a mail for digital life verification with a link that doesn't work. On top of that these fraudsters have blocked my registered mail id and the mails which are sent to [protected]@iciciprulife.com is neither responded nor acknowledged. They just want to stop my payment. Just want to loot investors' money....
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sumit7277
from lakhisarai, Bihar
Feb 18, 2024
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Address: Kiul khagour, lakhisarai(bihar)

Please remove my pan in irda portal
ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
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    Lekha Reena
    from Chennai, Tamil Nadu
    Jan 18, 2024
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    ICICI PRUDENTIAL LIFE has an agency name Visa Insurance Chennai...

    Recently an employee contacted and mis used my details n applied for two insurance without my knowledge...

    I mailed ICICI PRUDENTIAL so many times saying that I want to cancel those insurance...but icici fails and favouring those cheat employees...
    Replying me this is not you email id...I don't know who's mail I'd they used...

    I explained. But still ICICI favouring Frauds

    Policy no ICICI PRUDENTIAL LIFE has an agency name Visa Insurance Chennai...

    Recently an employee contacted and mis used my details n applied for two insurance without my knowledge...

    I mailed ICICI PRUDENTIAL so many times saying that I want to cancel those insurance...but icici fails and favouring those cheat employees...
    Replying me this is not you email id...I don't know who's mail I'd they used...

    I explained. but still ICICI PRUDENTIAL favouring those frauds...

    Policy no
    H8977277
    I0713318

    Both not taken by me..

    By Lekha Reena
    ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
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      L
      Lekha Reena
      from Chennai, Tamil Nadu
      Jan 15, 2024
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      Agent cheated me took money

      I am Lekha Reena I0713318 recently a know person unwanted pushed me into this policy asking me to help them to fulfill their Target on December 2023...They took some details of me applied on their own...they promised me to refund but again they applied one more policy...they took Gpay of mine again... totally took 10000 guided me how to speak and now they are not giving money back...

      One of friend told me to upload those Audi...
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      Sanjeet Parihar
      Jan 10, 2024
      Jan 12, 2024
      This thread was updated on Jan 12, 2024
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      Delaying repayment for policy 31539954

      Subject policy was surrendered and completed the lock in period of 5 Years on 24-Dec-23. Since then, I am regular contact with Back office and Customer care for repayment on my NRE Saving account. Today is 10-Jan-2024 and I have following experiences to highlight:
      1 Back office and Customer care are not aligned
      2 they claim that repayment was made on 26th but account was frozen.
      3 they issued a cheque to my domestic...
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      M
      mailvenkataswamy
      Jan 9, 2024
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      Policy Elapsed...Pay To revive

      Got a similar call today
      Policy Number: 55962365
      Date of purchase: 31 Mar 2014
      Policy amount: 50000 policy (now it has grown nearly to 8 L)...
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      M
      Monupala
      from Ghaziabad, Uttar Pradesh
      Dec 25, 2023
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      Respected sir,

      My name is Monu pal, i have joined Icici Prudential life insurance company limited as an employee 5 years back. I haven't doing any business for that company. My license validity also expired. But my pan number looked up in irda portal.

      Applicant name- Monu pal
      Father name- Rajbeer Singh
      Date of birth- 04 April 1985
      License no 1145445
      Certificate no -
      Type individual
      Business information
      Insurer name- Icici Prudential life insurance company ltd
      Agency code:ICI01292777
      Category life

      Kindly delete my pan number in irda portal. Thank you.

      With regards

      Monu pal
      ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
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        Monupala
        from Ghaziabad, Uttar Pradesh
        Dec 25, 2023
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        Sir i request to you, please remove my pan card from IRDA

        NAME - MONU PAL
        PAN - AYYPP9779R
        MOBILE - [protected]
        ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
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          D
          Dr. Kannan Subbaram
          Dec 19, 2023
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          Unethical behaviour

          Address: ICICI Prudential Life Insurance, Mumbai, India

          Dear Sir/Madam,
          I am an NRE customer with two ICICI PRU LIFE policies.
          Just to let you know, I received an email from the branch manager, of ICICI Pru Life Madurai branch, saying they work at ICICI Prudential Madurai.
          They asked me to surrender my guaranteed wealth protector policy.
          They are saying that the ICICI prudential Mumbai office authorizes them.
          They know all the details of my policy.
          Please...
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          Dr. Kannan Subbaram
          Dec 19, 2023
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          Unethical behaviour

          Address: ICICI Prudential Life Insurance, Mumbai, India

          I am receiving calls from ICICI Prudential Life Insurance offices located in Chennai, Madurai, and Coimbatore to surrender my policy before maturity. Even the ICICI Pru branch manager is involved in this issue. They are calling and asking me to close the existing policy and reinvest in other insurance policies. I suspect this is a scam. It is unethical. They know all the details of my policy number, fund allocations, policy numbers my mobile...
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          Knp1981
          Dec 2, 2023
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          I was guided by ICICI Prudential staff to liquidate my tax-free investments (NRE FDs and another ICICI Prudential policy) with ICICI and purchase their SARAL Pension policy. While all the benefits of policy were explained to me the tax implications were conveniently not explained, I have cancelled my policy after noting TDS deduction from the first annuity payout, but ICICI is refusing to pay interest for the duration my funds were locked under the policy. I have received the first annuity amount with TDS deduction, and the original adjusted amount (minus first annuity payout) but ICICI is refusing to pay interest for the duration my original investment funds were locked with them. Their comeback is that the policy document was shared with me and I should have read the tiny footprint that mentions about TDS. Well it does for NRE FDs as well but while promoting NRE FDs to me the bank staff were eager to call out tax free benefits. Clearly a case of fraudulent advice and duping clients.
          ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
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            K
            Knp1981
            Nov 26, 2023
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            Address: ICIC KD Rd Branch, Mysuru, Karnataka

            I have an existing NRE account with ICICI. When I visited my branch for some general query, unrelated to my account, I was encouraged by the branch staff to liquidate my existing policy with ICICI Prudential along with some of my FDs, all of which were not subject to TDS, and purchase a ICICI Prudential Policy for which annuity return is subject to TDS. The branch staff clearly knew about this but did not highlight this to me and instead misguided me on a so called "better investment". While my original investment has been returned after my complaint, the bank is refusing to pay interest for the first 12 months. I received the TDS deduction advice along with the first annuity payout. I consider this as an unethical practice with staff motivated by their commission payout while clearly aware of the TDS implication and subjecting me to file tax returns for life to claim back part of the TDS deduction.
            ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
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              S
              Sherryone
              Nov 10, 2023
              Nov 13, 2023
              This thread was updated on Nov 13, 2023
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              Please revoke my agent code ie ICI01355013
              ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
              Kindly accept and give me Resignation letter. . asap..

              Resignation agent code ICI01355013 - Comment #4130295 - Image #0
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                K
                kiranpatil353
                from Ahmedabad, Gujarat
                Oct 26, 2023
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                Policy cancellation delayed and multiple policies created

                Website: Iciciprulife.com

                Hi Team, I have submitted application for Iciciprulife policy with application I’d : OB22663823. But after payment I wanted to cancel policy so I have emailed them. In place of cancellation they have created one more application OB2266072 which I never asked for. And started harassing me with why you want to cancel. Even I have mentioned all details in email itself. Somewhere they found my documents and used them to complete policy. I have...
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                Shirish KS
                Oct 5, 2023
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                Fake call

                I received call from lady was saying from ICICI prudential she was saying that I have taken policy no. 18263240 in March 2014 and I have paid only one premium now if I part two installments then I will get 3.5 lakh .she was asking me to contact Vinodkumar Shriwastav .
                Please check whether they are fraud ....
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                A
                Atul_Salvi
                from MUMBAI, Maharashtra
                Sep 28, 2023
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                Fraud call about ICICI Prudential Life Insurance

                Address: Mumbai, Maharashtra

                Dear Team,

                I (Atul Salvi) received a call today 28th Sep 2023 around 12:45 PM. They told me that I have removed on ICICI life insurance policy on 31st March 2014 which was about to matured on 31st March 2024. However, this policy is cancelled as only one premium of 50000 was paid by me where I was about to pay total 5 premium.

                They asked me reason as why I have not paid the remaining premium amount was there...
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                A
                Amit786786
                from Meerut, Uttar Pradesh
                Sep 15, 2023
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                Address: Meerut

                Please remove my PAN card in IRDA agency Code My PAN number is AESPV2345H and agency number ICI01432594
                ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
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                  N
                  from Karad, Maharashtra
                  Sep 2, 2023
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                  Address: At post kale TAL karad DIST satara

                  Pan no bjhpp2511e sir meri icici pru life mai agancy 3 mahine pahile cansel kar di hai lakin irda site par abhi tak agancy active dikh rahi hai
                  tukaram dinkar patil
                  ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
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                    P
                    from Mumbai, Maharashtra
                    Aug 24, 2023
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                    Dear IRDA team

                    Kindly remove pan from irda portal

                    Currently I am not working with this company
                    My pan is DVZPP0415D
                    ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
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