ICICI Prudential Life Insurance Complaints & Reviews

I am Lekha Reena I0713318 recently a know person unwanted pushed me into this policy asking me to help them to fulfill their Target on December 2023...They took some details of me applied on their own...they promised me to refund but again they applied one more policy...they took Gpay of mine again... totally took 10000 guided me how to speak and now they are not giving money back...

One of friend told me to upload those Audi...

Subject policy was surrendered and completed the lock in period of 5 Years on 24-Dec-23. Since then, I am regular contact with Back office and Customer care for repayment on my NRE Saving account. Today is 10-Jan-2024 and I have following experiences to highlight:
1 Back office and Customer care are not aligned
2 they claim that repayment was made on 26th but account was frozen.
3 they issued a cheque to my domestic...

Got a similar call today
Policy Number: 55962365
Date of purchase: 31 Mar 2014
Policy amount: 50000 policy (now it has grown nearly to 8 L)...

Respected sir,

My name is Monu pal, i have joined Icici Prudential life insurance company limited as an employee 5 years back. I haven't doing any business for that company. My license validity also expired. But my pan number looked up in irda portal.

Applicant name- Monu pal
Father name- Rajbeer Singh
Date of birth- 04 April 1985
License no 1145445
Certificate no -
Type individual
Business information
Insurer name- Icici Prudential life insurance company ltd
Agency code:ICI01292777
Category life

Kindly delete my pan number in irda portal. Thank you.

With regards

Monu pal

Sir i request to you, please remove my pan card from IRDA

NAME - MONU PAL
PAN - AYYPP9779R
MOBILE - [protected]

Dear Sir/Madam,
I am an NRE customer with two ICICI PRU LIFE policies.
Just to let you know, I received an email from the branch manager, of ICICI Pru Life Madurai branch, saying they work at ICICI Prudential Madurai.
They asked me to surrender my guaranteed wealth protector policy.
They are saying that the ICICI prudential Mumbai office authorizes them.
They know all the details of my policy.
Please...

I am receiving calls from ICICI Prudential Life Insurance offices located in Chennai, Madurai, and Coimbatore to surrender my policy before maturity. Even the ICICI Pru branch manager is involved in this issue. They are calling and asking me to close the existing policy and reinvest in other insurance policies. I suspect this is a scam. It is unethical. They know all the details of my policy number, fund allocations, policy numbers my mobile...

I was guided by ICICI Prudential staff to liquidate my tax-free investments (NRE FDs and another ICICI Prudential policy) with ICICI and purchase their SARAL Pension policy. While all the benefits of policy were explained to me the tax implications were conveniently not explained, I have cancelled my policy after noting TDS deduction from the first annuity payout, but ICICI is refusing to pay interest for the duration my funds were locked under the policy. I have received the first annuity amount with TDS deduction, and the original adjusted amount (minus first annuity payout) but ICICI is refusing to pay interest for the duration my original investment funds were locked with them. Their comeback is that the policy document was shared with me and I should have read the tiny footprint that mentions about TDS. Well it does for NRE FDs as well but while promoting NRE FDs to me the bank staff were eager to call out tax free benefits. Clearly a case of fraudulent advice and duping clients.

I have an existing NRE account with ICICI. When I visited my branch for some general query, unrelated to my account, I was encouraged by the branch staff to liquidate my existing policy with ICICI Prudential along with some of my FDs, all of which were not subject to TDS, and purchase a ICICI Prudential Policy for which annuity return is subject to TDS. The branch staff clearly knew about this but did not highlight this to me and instead misguided me on a so called "better investment". While my original investment has been returned after my complaint, the bank is refusing to pay interest for the first 12 months. I received the TDS deduction advice along with the first annuity payout. I consider this as an unethical practice with staff motivated by their commission payout while clearly aware of the TDS implication and subjecting me to file tax returns for life to claim back part of the TDS deduction.

Please revoke my agent code ie ICI01355013

Hi Team, I have submitted application for Iciciprulife policy with application I’d : OB22663823. But after payment I wanted to cancel policy so I have emailed them. In place of cancellation they have created one more application OB2266072 which I never asked for. And started harassing me with why you want to cancel. Even I have mentioned all details in email itself. Somewhere they found my documents and used them to complete policy. I have...

I received call from lady was saying from ICICI prudential she was saying that I have taken policy no. 18263240 in March 2014 and I have paid only one premium now if I part two installments then I will get 3.5 lakh .she was asking me to contact Vinodkumar Shriwastav .
Please check whether they are fraud ....

Dear Team,

I (Atul Salvi) received a call today 28th Sep 2023 around 12:45 PM. They told me that I have removed on ICICI life insurance policy on 31st March 2014 which was about to matured on 31st March 2024. However, this policy is cancelled as only one premium of 50000 was paid by me where I was about to pay total 5 premium.

They asked me reason as why I have not paid the remaining premium amount was there...

Please remove my PAN card in IRDA agency Code My PAN number is AESPV2345H and agency number ICI01432594

Pan no bjhpp2511e sir meri icici pru life mai agancy 3 mahine pahile cansel kar di hai lakin irda site par abhi tak agancy active dikh rahi hai
tukaram dinkar patil

Dear IRDA team

Kindly remove pan from irda portal

Currently I am not working with this company
My pan is DVZPP0415D

I was misled into buying a term insurance of higher premiums in the icici bank website.

Application - OB22135432

And in the lieu of cancelling it the policy bazaar folks made me pay for another policy

Application- OP00611220

Now I am stuck with two incorrect policy not of my choice . I wanted these proposal policies cancelled as soon as possible and amount refunded.

The customer support is acting most vague as possible. They say they are not able to locate the proposal application and are instead replying only about my active issues policy.

I have tried multiple email and phone. Looks like they would be worst people to buy term policy from. If they are this difficult to me I am worried how difficult they would be to the folks who would need the policy.

I resigned from my ICICI Prudential Life Insurance agency in 24/09/2018 and same has been updated in IRDA PAN LOOK-UP Portal, but till date i have not received the Cessation Certificate from the company. Please find the PAN LOOK-UP Portal Screenshot attached.

I have made multiple attempts in personal visits to ICICI PRU LIFE INSURANCE Branch manager pursuing this matter and requesting for issuance of Cessation Certificate but till date no response. This is effecting my career negatively and loosing opportunities.

My PAN number AWMPK2970K & My ICICI PRU LIFE Agency code is 1091348. Also find my Pan image attached for your reference.

Request concer authorities to email me the copy of Cessation Certificate at the earliest.

Thanks & Regards
Ashok Kumar kodumuri
[protected]

Icici pru life employees mislead the customers. We purchased insurance plan in May 2023 and at the time of taking policy Ipru employee and the ICICI branch Manager, Pune was stating that they will help at any time, they will regulary check market, policy and update us on giving advise to switch fund. But this has not happed.
We checked our policy and within 2 months we lost 20k and asked the Ipru employee to suggest and switch the fund then she did not reply for a week. (This is her habit of not replying for atleast 4-5 days). We live in USA so we have only medium to communicate is Whatsapp.

After that I complaint about her repetative behaviour 2-3 times to Icici Branch manager, Pune and then he shared me ICICI pru manager, Pune contact details. After all this to and fro when I received a reply from her she was asking to share OTP to switch the fund and thankfully we did not receive at that time but later. When we were not receiving OTP we reached to ICICI pru manager he told us that we can not switch your fund and we do not ask for OTP and blaming us for this situation which we were not told by any employee.

Now, when it is fault of ICICI pru employee that knowing this fact she asked us for OTP (I have all the proofs and screenshots), ICICI pru employee and ICICI Branch Manager, Pune were blaming us for this and covering up their emplyees falult which was a fraud basically. And also to the extent ICICI Branch Manager, Pune asked us thrice to close the policy as they do not want to answer us.

Our issue has not resolved yet and no new RM assigned to us since 5 days. Icici Pru manager is showing us attitude while giving the replies as well.

I want to disclose the names of all these three people and I will if i do not hear on my query within 24 hours. I want ICICI to take necessary actions against ICICI pru employee and ICICI Branch manager, Pune.

WORST, CHEATING, LYING, GREEDY, FAKE, FRAUD, DISGUSTING AND SHAMELESS from iciprudential agent named subham patil, prabhadevi branch.

The same FALSE, LYING and FOOLING ASSURANCE by iciprudential agent named subham patil like geeta kokje, khopoli branch for a handful of commission. Two months back I went to iciprudential prabhadevi branch to surrender my policy there I met this UNCONVINCING AND LYING subham patil, he gave me his visiting card (card attached) for the help in future and tried to convince me instead of surrendering the policy he told me to apply for a loan on my policy but I was not mad to pay the heavy interest on my own money how FOOLING, LYING and CHEATING from this so-called FOOLING, LYING and GREEDY agent. But I denied of doing or investing and that was my right step and decision rather listening to the agent.

But later I promised them that after two months I may plan for investing and for that particular reason last week on Thursday the 6th or Friday the 7th I called this agent subham patil for the help, my number new to him he answered my call and assured me of helping but after four days later on Tuesday the 11th I called him again I was very confident and sure that this LYING agent will never answer my call and he proved me right for not answering and after 20 mins. later I called again but all in vain but that too he didn't answered. This was VERY VERY DISGUSTING AND SHAMELESS from iciprudential agents for not keeping their word if he didn't want to answer or help me a plain 'NO' would had ended the matter once and for all . And why this FALSE, LYING and FOOLING assurance of helping in future by your agent subham patil same like the CHEATER, GREEDY, FAKE and FRAUD lady agent geeta kokje from khopoli branch just for a handful of commission.

This people or so-called policy agent never ever keep their assurance or word but for a handful of commission try to FOOL, MISGUIDE AND MISLEAD to any of your FAKE and FRAUD iciprudential policies. On the customer's face they are so polite and lenient but when the customer's back is turned than they are something else or least bothered to the customer's problem. Many a time I told or commented that the agent of yours doesn't respect from their heart only on the face and for the commission they show respect.