Submit a Complaint
Claimed

IDBI Bank Complaints & Reviews

www.idbi.com
1.2
Updated: Sep 3, 2025
Complaints 1805
Resolved
438
Unresolved
1367
So far, so good. IDBI Bank is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope IDBI Bank will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to IDBI Bank

Having problems with IDBI Bank?

File a complaint and get it resolved by IDBI Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
IDBI Bank

IDBI Bank reviews & complaints page 5

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Milik Ghosh
from Serampore, West Bengal
May 2, 2023
Report
Copy

Address: Serampore
Website: Idbi bank

They are deducting 590/- every month and in this month they deducted 1180/-..I want my refund..
IDBI Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    V
    Vanditasingh
    May 2, 2023
    Report
    Copy

    My account has been debited by an amount of 8260 (590 * 14times) without my any permission and even I don't know for what purpose the charge has been levied.

    5900 (590*10) on[protected]
    2360 (590*4) on[protected]

    Kindly instruct idbi bank to refund my amount asap.
    IDBI Bank customer support has been notified about the posted complaint.
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      V
      Vibin CV
      Apr 26, 2023
      Report
      Copy

      ACH-RTN-CHRG INR.590 deducted from my IDBI bank account on 25-april-2023. Ihave not taken any loan from IDBI bank but still deducted INR 590 from bank account.I request the IDBI management to refund the amount 590 rs which has been deducted as ACH-RTN-CHRG .
      customer id:82633194
      Name : Vibin CV
      IDBI Bank customer support has been notified about the posted complaint.
      Helpful
      2 other people found this review helpful
      2 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        sata_bag
        from KOLKATA, West Bengal
        Apr 25, 2023
        Report
        Copy

        UPI service is not permitted for your account or customer category.

        Your List Account req. is declined as UPI service is not permitted for your account or customer category.- IDBI BANK

        The above message is showing whenever going to use Gapy and Paytm.
        Please resolve it ASAP...
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy
        V
        Vibin CV
        Apr 25, 2023
        Report
        Copy

        Address: Angamaly Branch Address S P Towers Near Little Flower Hospital M C Road 683572

        Without any intimation IDBI bank charged Rs. 590 as ACH-RTN-CHRG[protected]. What is the exact need of these charges? And why do I have to pay these charges? How can I refund these amounts?
        IDBI Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          L
          Lakshmi Teja
          Apr 15, 2023
          Report
          Copy

          ACH-RTN-CHRG INR.590 deducted from my IDBI bank account

          ACH-RTN-CHRG INR.590 deducted from my IDBI bank account on 15-april-2023. Ihave not taken any loan from IDBI bank but still deducted INR 590 from bank account.I request the IDBI management to refund the amount 590 rs which has been deducted as ACH-RTN-CHRG .
          customer id:95577606
          Name : BAIRI LAXMITEJA...
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy
          P
          Parmeshwar123456
          from Raipur, Chhattisgarh
          Apr 13, 2023
          Report
          Copy

          Address: Urla raipur chattisgarh

          Please my rtn charge is refunded
          +1 photos
          IDBI Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            sunita kahar
            Apr 12, 2023
            Report
            Copy

            Address: Thane Mumbai

            The ach rtn charges of 590 has been deducted
            With the current situation i request idbi to refund the deduction amount.
            Ach-rtn-chrg-[protected] - 590inr

            Customer id: 87569451
            Name : Sunita R Kahar
            Branceh: Samta Nagar Thane
            +1 photos
            IDBI Bank customer support has been notified about the posted complaint.
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Shareen1
              from KOLKATA, West Bengal
              Apr 10, 2023
              Report
              Copy

              Today at 18:36 Inr 590 got debited from my account as ACH RTN CHRG[protected]
              IDBI Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Sriharshak
                Apr 10, 2023
                Report
                Copy

                Hello my name is sriharsha kanamarlapudi. today I got debited 590rs. please refund my amount to my bank account.i paid my emis on time without any late payments. with out having customer knowledge how should you debit the amount. my account is [protected].
                +1 photos
                IDBI Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  Ritikchauhan
                  Mar 30, 2023
                  Resolved
                  Report
                  Copy
                  Resolved

                  The deduction of Rupees 590 ACH RTN Charges

                  Address: Near Kessel Mall, Kurukshetra, 136118, Haryana

                  Today In My Account There 29 Times Deduction Of Rupees 590 So kindly refund My All Money Which 590 × 29 = 17110...
                  +1 photos
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy
                  P
                  Petchetti Raghu
                  Mar 27, 2023
                  Report
                  Copy

                  Sir, Have try to send to Rs 8304 to friend but mistakenly the same amount has been transferred to some unknown person. In this connection you are requested help me and the same transaction is attached.
                  +1 photos
                  IDBI Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Sri-Pati9627
                    Mar 26, 2023
                    Mar 30, 2023
                    This thread was updated on Mar 30, 2023
                    Report
                    Copy

                    Address: IDBI Bank Railway Road Bahadurgarh (Haryana) 124507
                    Website: [email protected]

                    Respected Sir/Madam
                    I want to tell you that on 21 February 2023 I had withdrawn 5000 Rs. from the ATM of Syndicate Bank Shankhol, Bahadurgarh, In the first transaction, the balance was deducted from the account but the cash was not received from ATM machine. then i did another transaction and got 5000 rs. cash, But the amount of the first transaction has not been received yet. I have made a complaint twice in the branch also. And once the complaint has also been made to IDBI Bank Customer Care. whose complaint number I am adding below photo and passbook entry photo. Please solve this problem of mine. It will be so kind of you.
                    +3 photos
                    IDBI Bank customer support has been notified about the posted complaint.
                    View replies
                    Respected Sir/Madam
                    Issue not resolved yet.
                    Reply
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      mgs2sahil
                      from delhi, Delhi
                      Mar 25, 2023
                      Report
                      Copy

                      Address: NITHARI, NORTH WEST DELHI 110086

                      24-march-2023
                      I visit In nithari branch to deposit the cash but the cash counter is empty nobody is available for deposing amount and and cashier is not available when I ask to other staff where is the cash they say to me this is a lunch time and you have to wait after lunch we will submit your amount after
                      I wait but half in hour (30 minutes )no one is came and when I am asking to them again where is cashier they said to me you have to wait more time and they are very rude reply to me and almost 10 people are waiting with me but no one has response in a good way
                      And this is not a first time while I am facing in nithari branch is the most of time me and other people has face the same kind of service
                      When I say to them I will complain about this they say to me just go from here and just complain where do you want to complain
                      IDBI Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        rohan_d
                        from Pune, Maharashtra
                        Mar 20, 2023
                        Report
                        Copy

                        Address: hadapsar pune

                        Please find my account details and attached m passbook statement

                        CUST ID[protected]

                        please release my lien amount of rs 7738/-

                        its reversed on 10th march 2023 and on 15th its shown in my statement but till IDBI team not given me proper resolution on it

                        how can i survive in this type of scenario you can see in my statement till day i even don't have any funds
                        please take it on priority and reverse & unlien it in my account

                        i just recently started banking with idbi bank and faced this minor issue

                        request you to do needful
                        thanks and regards
                        IDBI Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          C
                          Chanchal Kumar Ganguly
                          from Powai, Maharashtra
                          Mar 7, 2023
                          Mar 19, 2023
                          This thread was updated on Mar 19, 2023
                          Report
                          Copy

                          RTN charges of Rs.590 debited 8 times without customers knowledge - Need refund

                          Dear Team,

                          The below charges are debited from my account with any prior communication. I pay all my bills/EMIs on time. Need refund and explanation for these debits.

                          Value Date Description
                          18/11/2020 - ACH-RTN-CHRG-[protected]
                          28/01/2021 - ACH-RTN-CHRG-[protected]
                          30/11/2021 - ACH-RTN-CHRG-[protected]
                          01/09/2022 - ACH-RTN-CHRG-[protected]
                          04/10/2022 - ACH-RTN-CHRG-[protected]br...
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy
                          K
                          Kartik Sah
                          Mar 6, 2023
                          Report
                          Copy

                          Hi team,

                          This is regarding Ach-Rtn charges which I was charged incorrectly on my account 5 times. I have added auto-debit feature on my savings account however this time the amount did not got auto debited, also got charged with penalty. But I already had the balance amount in my account. Request you to levied of these charges and refund the same.

                          Thanks,
                          Kartik
                          +1 photos
                          IDBI Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Swathi Kadiri
                            Mar 6, 2023
                            Report
                            Copy

                            IDBI Bank Ach-Rtn charges deducted

                            One of my loans emi is due on 5th of this month. I am having sufficient amount in my bank account but rtn charges of 590/- got deducted. Please refund the amount asap...
                            +1 photos
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy
                            S
                            Shilpa.thakar
                            Mar 5, 2023
                            Report
                            Copy

                            Two times in last two days Rs. 590 got deducted from my savings account.

                            I want refund of the amount.

                            My name is Shilpa Thakar
                            My IDBI Bank account number is [protected]

                            Please refund
                            IDBI Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              MAHESH TYADE
                              Mar 4, 2023
                              Report
                              Copy

                              Address: Jheel Darshan MHADA Complex A. S. Marg (Powao to Andheri, Road, Mumbai, Maharashtra 400076

                              Ach Rtn Chrg 590 Ruppes 3 Times Got Deducted From My Account Kindly Refund It. I Have Already Paid To The Loan Bank My Emi Bounce Amount. And It Happened Because Of Idbi Online Deduction Issue With Yes Bank. Why Idbi Bank Is Deducted 3 Times 590/-?
                              Kindly Refund Rupees 1770/ Otherwise I Will Prefer To Close The Acc. From Idbi Bnak. Always A Bad Experience.
                              +2 photos
                              IDBI Bank customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit

                                Related businesses

                                Axis Bank
                                2.6
                                (12994)
                                IDBI Intech Ltd.
                                2.2
                                (41)
                                Indicash
                                1
                                (93)