[Resolved] IFB Industries — Washing machine IFB service center fraud | |||||
Dear Sir/Mam, this is Udaya kumar from Pondicherry my washing machine creates lot of sound while running so we called IFB center(Krishna Agiencies) in pondicherry they inspected the machine and they said they have to change bearing in the machine and they took the machine and told that they have replaced that and fixed it and applied some glue on that and said to test the machine after 24 hours and collected money 4000 from us and went off. After we tried it in next day the machine was not running.We called the technician again but no response from him and we called to the IFB agencies the said they will refund the money back but not received yet.Kindly take a proper action on them. tech no: Senthil ([protected]) one month rolled off kindly solve the issue. Was this information helpful? | |||||
Apr 12, 2017 Complaint marked as Resolved Dear team,
Thank you for your instance support. This morning Agency staff visited my home and clarified about this issue their explanation was satisfied.Money was refunded by them.Great support from Krishna agency and IFB team. IFB Industries customer support has been notified about the posted complaint. Verified Support Apr 11, 2017 IFB Industries Customer Care's response Dear Udaya, Thank you for sharing details with us. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES Verified Support Apr 13, 2017 IFB Industries Customer Care's response Dear Mr. Udaya, Hope your issue has been resolved. Do write to us if you require further assistance. Regards, IFB APPLIANCES | |||||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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i bought fully automatic machine 9.5 kg on 22Jan 2017, After demo, next day when we use it, we were surprised that water was continuously draining, we lodge the complaint, after three days technician inspected the machine and resolve the issue, Afterwards we face same issue again, but somehow it gets corrected itself, we do not know how some time drain works and some times starts malfunctioning, and now machine is not able to drain, Also machine is producing excessive sounds at the time of spinning, We have lodged the complaint on customer care but in vain, even after 24 hours no one has contacted,
We have used whirlpool fully automatic for 6 years, and we never called whirlpool for any complaint, haats off to whirlpool,
We request you to pl take some extra care on quality and Pl resolve the issue,
regards
Manmohan Saini
[protected]
We are unable to find your details in our database with this number you provided. For any assistance related to our Products & Services please call us on 18604255678(BSNL/MTNL) or 1800 3000 5678 (other providers) or visit our website www.ifbappliances.com.
Alternatively you can email us at [email protected] and we will try our best to meet your expectations.
IFB Team