[Resolved]  IFB Washing Machine — Complaint no - [protected]

Address:Chennai, Tamil Nadu

We have logged the complaint on 28-Jun-2015.Your service engineer have attended the machine 2 times and still where unable to replace the drum of the washing machine. Also they give huge false promises that the spare would be replaced in day and still we haven't got replaced. We never thought that IFB as such a poor service provider. To frankly say Siemens and Bosch are far better in service comparing your service.
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Mar 15, 2017
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Jul 06, 2015
IFB Industries Customer Care's response
Dear Naresh,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.
Verified Support
Jul 09, 2015
IFB Industries Customer Care's response
Dear Naresh,

Thank you for your feedback. We are glad your problem is resolved and you are satisfied. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers:[protected]
Other subscribers: 3900 4321 Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.
Complaint comments 

Comments

Poor Service when the machine is in problem. If the Machine is not in problem they call once in 3 months and service without any issue and try selling IFB washing products only. But when you face a literal issue with your machines they never turn up.

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