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Income Tax Department Complaints & Reviews

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Updated: Jul 18, 2026
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Income Tax Department reviews & complaints page 2

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V
Vijay5885
Jan 22, 2022
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My new E PAN card is showing invalid

I applied for and got my e-PAN card yesterday but now when I'm using it for KYC and opening bank accounts, it says the PAN number is invalid.why this is happening?
My pan card number - HFQPM8542P...
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Hi

When I am trying to register for e filing its throwing Error : Name entered is not as per PAN. Please retry. I have tried different combinations and yet it shows same issue and not able to proceed further and since end date is nearing, Please help to resolve this issue at earliest...
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S
sharmamayank01
Nov 19, 2021
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No record found in e-verify pan status

I applied for E-PAN and Physical pan card on[protected] and income tax department allotted me pan number on same date and received my epan on same day. But my Pan number has not been updated in income tax department database as it is showing me no records found aalso i haven't received my physical original pan card yet.
Please resolve my issue as soon as possible....
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N
Naaveen Kumar
Sep 21, 2021
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Error : Name entered is not as per PAN. Please retry.

Hi, I am getting the following error when I am registering my account in Income Tax department's website. "Error : Name entered is not as per PAN. Please retry." My full name as per PAN card is "S M NAAVEEN KUMAR". Please check and fix the issue, so I can register in the website....
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Address: India

Hello,

I am a new tax payer and I am trying to register myself to file the returns in the New Income tax department website. However, I keep getting the error as "Error : Name entered is not as per PAN. Please retry.". So, i reached out to the Customer Care support of this portal and they confirmed that my PAN details are proper and this is issue with the Income Tax Govt website.

They asked me to write email...
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EROR TPPGE189, Dear Customer, Thx for INB txn of Rs.4560 frm A/c X1828 to Navi Mumba. Ref CHH3069792 on 27Aug21. If not done, fwd this SMS to [protected] to block INB or call [protected]-SB...
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M
Mariyappan1
Aug 19, 2021
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Record not there in itd master

I created instant pan card in 02/08/202 1 from e-filling website.
But when I applying for physical pan, it showing record not found in itd master.
Pan number :- OKLPS7578Q
Dob :- 14/10/1999...
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Whenever i will apply for reprint for PAN card its showing "The Record is presently not available at ITD Master Instant PAN" pls help

PAN no -OGUPS3761N
DOB-25/08/1997...
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V
VivekKh64552588
Jun 14, 2021
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E filing portal shows pan does not exist

Dear Sir,
My name is Vivek Khatri. I visited to new e filing portal. In aadhaar pan link status. But when i entered my pan no. It shows PAN DOES NOT EXISTS. My pan no. Is KRRPK6620J
[protected]@gmail.com...
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G
Gajendra Tayde
Jan 8, 2021
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PAN not showing in ITD database record or invalid PAN

Address: 77, Old Dnyaneshwar Nagar, Manewada Road Nagpur 440027

Dear sir/mam
Your services and support is very poor I have all ready two times registered complaints and as per discussion both time told me record will updates within 7 day to ITD database till it's not happen last 1months
Please explain what happened.

I'm struggling for current account opening udyam registration last one months because ITD record showing invalid please update PAN record ASAP

Sigmatech...
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S
Sridhar kumaraselvam
Aug 20, 2020
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Record(pan) not found in the ITD database/invalid

HI,
I am facing the record(pan) not found in ITD database/invalid issue when I use my pan card number. I can't fix this issue and don't know why this error is showing.

My pan Number: JEPGS4418h
name on the card: SRIDHAR KUMARASELVAM...
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P
p.mufeed
from Mumbai, Maharashtra
Jun 29, 2020
May 25, 2025
This thread was updated on May 25, 2025
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PAN number showing invalid

Hi,

I have a pan card with the pan number - FTTPP9446J . But when i to verify it is showing no record found and when i try to use this PAN in bank websites it is showing invalid PAN Number.

Please tell me what should i do? How to proceed further. What is the current status of my pan card...
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H
Himanshu Kankal
Apr 8, 2020
Mar 10, 2024
This thread was updated on Mar 10, 2024
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the record is presently not available at itd master

My permanent address was not in my current city of residence. The pan card was delivered there but the tenants lost it. As a result i don't have a photo of my pan card as well.

Whenever i am trying to apply for epan card or a physical one, it shows - "the record is presently not available at itd master".

What am i supposed to do now? The utiitsl people too don't have an idea about how to proceed....
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P
palluhemant
from Mumbai, Maharashtra
Dec 16, 2019
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name mismatch in it database.

Pan no. Anhpg8154f

My name is mrs. Pallavi hemant gangurde (Correct name on pan card).
Name in it database is gallavi hemant gangurde (Wrong name)

I have applied online for correction on 29th dec. 2019 and today the status on utiitsl website is : responce received from ncc for confirmation.

Now how many days it will take to complete the process? My all related work is on hold since i have...
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N
Name ServerDomain
from Mumbai, Maharashtra
Dec 3, 2019
Feb 26, 2025
This thread was updated on Feb 26, 2025
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objection reason : father's name mismatch between itd data and pan card application.

Address: 102 second floor sai aashirwad sai complex makane village saphale west palghar 401102, 401102

Hi Sir,
I had applied on UTIITSL website for correction in my name on PAN card, to change it from : SUSHANI SHIVAJI KADAM to SUSHANT SHIVAJI KADAM on 15 Nov 2019. My father's name is SHIVAJI RAMCHANDRA KADAM. But during the application process, on application form my father's name appears as 'SHIVAJI KADAM KADAM'.
My PAN CARD number is : AWQPK5172M
So I had sent email to utiitsl.gsd at utiitsl dot com containing an...
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A
Atharva Tonapi
from Pune, Maharashtra
May 30, 2019
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pan card reached in talegaon station post office but without informing / delivery sent it back

Address: 120,sainath apartment, tapodham colony, varale road,near hdfc bank, Pune, Maharashtra, 410507

Dear sir / madam,
My name is atharva uday tonapi, residency at talegaon station-410507.
Please help as i have visiting several times to my local post office (Talegaon station-pin-410507) for my pan card. Your website says it was delivered to my local post office but the talegaon station post office people say they have reached it but due to their own misunderstanding they have sent it back. As per their suggestion we have visited...
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A
Azhar Karim
from Darbhanga, Bihar
Jan 19, 2019
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illegal work done by a clerk of civil court nawada bihar

Address: Nawada, Bihar, 805110
Website: For ILLAGLE work done by a cleark of civil court nawada bihar and become a millions man

Honourable sir,
There was a case on my land in civil court nawada. Which is filed by against party 1. Bilwa devi, abdul aziz... Etc in the year of 2012.

Now the decision of court is in my favour in the month of novber 2018.
Its second decision by court in my favore.
Firstly by munsaf court nawada is in my favore.

But now defendant party sail and give contract of this plot after loosing...
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K
krupa.k.pande
from Hyderabad, Telangana
Jan 8, 2019
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pan card name correction.

Hi,

I had a problem mapping my pan with my uan and i want to change my pan details as per my aadhar card. I have submitted the online application. Later i was asked to provide a signed consent letter along with pan and aadhar xerox through post and i have also sent a hand written letter. After few days when i checked pan status portal i was stated that documents are not valid and sufficient please contact pan customer service....
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S
Sandeep Jatav
from Varanasi, Uttar Pradesh
Jul 24, 2018
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same pan card issued to two different persons

Sir /madam
My pan card details is given below-
Sandeep kumar
Father's name-mahendra singh
Pan card number-btzpk8939f
The issue is that the same pan card no allotted to another person who link his aadhar card to the same pan card number
And also fill itr of year[protected].
Due to this i m unable to link my aadhar card to my pan card number and also unable to fill my itr form.
Please...
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N
niru1989
from Mumbai, Maharashtra
Feb 2, 2018
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tds refund not received

Address: Nashik, Maharashtra, 422009

Pan - BOPPB7410F
Niranjan M. Bharadwaj
I did not get TDS refund from IT department. I have e-filed return in August 2017 and its 5 months after that.
I have called on customer care, CPC banglore for the same but did not get any response.
Its frustrating when a Government Department do not work properly.
Useless Government.
I am fade of it. Modi government is slow...
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