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Income Tax Department Complaints & Reviews

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Updated: Jan 12, 2026
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Income Tax Department reviews & complaints page 2

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T
Tax practicener
Jun 29, 2023
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After feeding Aadhar OTP, set new password appears but subsequently site is not allowing to submit the same
Income Tax Department customer support has been notified about the posted complaint.
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    Tax practicener
    Jun 27, 2023
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    EPAN : RGPPS1802A showing invalid

    I applied for and got my e-PAN card yesterday but now when I'm using it for KYC and opening bank accounts, it says the PAN number is invalid. why this is happening?
    My pan card number -RGPPS1802A...
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    rtimchen
    from Dhekiajuli, Assam
    Jun 24, 2023
    Nov 23, 2023
    This thread was updated on Nov 23, 2023
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    Sir/ma'am,
    I have processed payment for aadhar pan linkage twice by mistake .
    That is on 15th june my payment was done and I was verified and my aadhar and pan link was completed.
    But on 23th of june I paid the amount again by mistake. Please help with with the refund for the money paid on 23th june. I have attached both the challan in this mail. My details are as
    Name: RENDIKABA T IMCHEN
    Phone Number: [protected]
    Adhar no :[protected]
    Pan No: AENPI8827C
    Income Tax Department customer support has been notified about the posted complaint.
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      B
      BlackBackBang
      Jun 17, 2023
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      Address: Lingarajpuram

      I find myself facing a familiar issue, one that perplexes me as an Indian citizen. Despite diligently filling my PAN (Permanent Account Number) and filing income tax returns for the past 16 years, I remain uncertain if our country is heading in the right direction. It raises concerns about the overall development of our IT infrastructure, technology, and the progress we have made as a nation.

      Ironically, some of the world's most prosperous IT companies are run by Indians, showcasing our talent and potential. Yet, we lag behind in advancing our own IT infrastructure, a paradox that leaves me wondering about the priorities and focus of our country.

      As an Indian, I yearn for the day when we are truly free from corruption and ignorance in our leadership selection processes. We need a roadmap that leads us towards the glorious days of India, where the collective wisdom and aspirations of our people guide our journey.

      From the lowest-ranking government clerk to the highest positions of power, there seems to be a sense of decay and stagnation. It pains me to witness the lack of respect and value we sometimes show towards our fellow Indians. It is high time we recognize and rectify this issue, for our progress as a nation depends on our unity, inclusiveness, and shared vision.

      With fingers crossed, I hope for the day when we witness a transformation—a day where our leadership is committed to transparency, accountability, and the welfare of its citizens. Let us come together as a nation, rise above our challenges, and strive for a future where India shines brightly on the global stage, embracing its true potential and achieving greatness.
      Income Tax Department customer support has been notified about the posted complaint.
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        C
        Chaitanya Bharadwaj H B
        May 30, 2023
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        Address: NA

        Date of the incident - Multiple, latest - 30/5/2023
        Client number - [protected]

        Description - I'm trying to create a new account. When I give my full name on Form 2 while registering, it gives me the below error -
        Error: Name entered is not as per PAN. Please retry

        But the thing is, I am giving my details correctly, and there's nothing wrong with the input I'm providing. I'm not sure why the portal is unable to process it.

        Any lead wrt the above issue is helpful.

        Thank you.
        Income Tax Department customer support has been notified about the posted complaint.
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          P
          prashantjain1990
          from Jodhpur, Rajasthan
          May 24, 2023
          Sep 1, 2023
          This thread was updated on Sep 1, 2023
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          Sir, recently i have registered a company namely yamagayo international private limited and also allotted a pan number aabcy6799c. When i went to register the pan to income tax website it is showing as invalid and user does not exist. Also it is showing as invalid pan on gst website. Kindly resolve the issue i am in a big trouble and all my work has been stuck due to this.
          Income Tax Department customer support has been notified about the posted complaint.
          Hi,

          Good Morning Sir, This is GST Suvidha Kendra Macherla we will do ITD registration and GST registration against your PAN .If required this service please send mail to [protected]@gmail.com

          Consultation fee : Rs.3500/-
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            S
            salimmalik jamadar
            from Mumbai, Maharashtra
            May 17, 2023
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            Resolved

            Not linked my Aadhar even amount paid and applied

            I have applied for aadhaar link to Pan card and fees also. But department has linked to other's pan card. Requested several times but no proper solution received....
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            M
            Mahiruddin Sk
            May 13, 2023
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            Aplc/ [protected]

            Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application
            Income Tax Department customer support has been notified about the posted complaint.
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              P
              Praveenmsrit
              May 9, 2023
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              Hi Sir

              My self Praveen G
              PAN : APAPP3975J

              I have been waiting for the settlement of income tax dues from past 4 years,

              Me and my wife are moving up and down to the HMT bhavan Bangalore to settled down the issue, however this is of no use .

              The ward officers have been changed twice and we have no clue what is going on.

              We have raised several request without any results.

              I would like to see that my issue is resolved and want to get my dues back.

              Regards
              Praveen G
              [protected]
              Income Tax Department customer support has been notified about the posted complaint.
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                R
                Ramulu arjuna
                from Mumbai, Maharashtra
                May 1, 2023
                Sep 1, 2023
                This thread was updated on Sep 1, 2023
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                Address: HYDERABAD
                Website: HYDERABAD

                Invalid Pan, Pan not updated in ITD Database
                Dear sir/mam
                We have Alloted PAN on 23.03.2023 . After Call to concerned department they assured me that record will be updated within 7 day but no proper resolution provided.

                We are not able to open current account for business, not able to apply for GST registration because ITD record showing invalid PAN.
                please update PAN record asap

                Pan no. AADFZ4127C
                Income Tax Department customer support has been notified about the posted complaint.
                you already registered in ITD portal
                Your GSTN number 36AADFZ4127C1ZD
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                  R
                  Ramulu arjuna
                  from Mumbai, Maharashtra
                  May 1, 2023
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                  Address: hyderabad
                  Website: hyderabad

                  I have received mail from NSDL regarding Pan allotment and issued PAN No AADFZ4127C but while registering in GST it is showing as invalid PAN kindly resolve the issue
                  Income Tax Department customer support has been notified about the posted complaint.
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                    R
                    from Bengaluru, Karnataka
                    Apr 29, 2023
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                    CM90004 Duplicate Record

                    Payment of Rs 1000 been made through bank on incometax portal for pan adhaar link but after paying the screen displays CM90004 Duplicate Record
                    payment deducted from account....
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                    N
                    Nikidhanpuri
                    Apr 25, 2023
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                    Dear Team, I have applied a new PAN and got PAN number RAJPS6186M but when I am using the same PAN number on Paytm or Dhani app to do KYC it shows error as invalid PAN details. I have checked and verified my PAN detail on e-filing website and same is showing as active. Kindly check and resolve the issue at the earliest.
                    Income Tax Department customer support has been notified about the posted complaint.
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                      S
                      Sumitgoyalca
                      from Hisar, Haryana
                      Apr 25, 2023
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                      Dear sir/mam
                      We have Alloted PAN on 16.03.2023 . After Call to concerned department they assured me that record will be updated within 7 day but no proper resolution provided.

                      We are not able to open current account for business, not able to apply for udyam registration because ITD record showing invalid PAN.
                      please update PAN record asap

                      Pan no. AAKCK0858K
                      Income Tax Department customer support has been notified about the posted complaint.
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                        A
                        Anshu Abhishek
                        Apr 22, 2023
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                        Address: Patna Bihar

                        As i applied for a private limited company in second/ Third week of March, and my company get incoperated at 28th March, I recived pan card and other company documents via mail from MCA. The main point is when am trying to open my company bank account or registred for msme it show that's PAN Card is invalid, but on the verification on income tax portal it shows PAN Card verified.
                        i am lossing each month more than INR 5 lakh rupees..!!
                        kindly please resolve this issues as soon as possible..!!

                        My Name - Anshu Abhishek
                        My Firm Name - DMAIC Tech Solutions Private Limited
                        Firm Pan Card - AAJCD9040R
                        please solve it as soon as it can be possible.!.!
                        Income Tax Department customer support has been notified about the posted complaint.
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                          J
                          Jatin9811
                          from Batala, Punjab
                          Apr 21, 2023
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                          Address: INCOME TAX DEPARTMENT JAO- ABOHAR (2)3 krishna nagri 46R2+CGP, Krishna Nagri, Abohar, Punjab 152116

                          Respected Sir/Madam
                          This Is My Requested To You My Original Pan Is Gfzps7744d And I Am Unable To Link This Pan With Aadhaar Because By Mistake My Aadhaar Card Linked With 2nd Pan Qbups7484d Which I Make By Mistake On Income Tax Portal Due To Lost My Old Pan I Was Trying To Reprint But Income Tax Portal Issue Me Different Pan Number And I Am Go To Batala, Gurdaspur And Amritsar Income Tax Offices Which Are Near By Me But They Dont Accept My Request And I Unable To Travel Too Far I Request To You Please Delink Qbups7484d Pan To My Aadhaar Number[protected] And My Utiitsl Correction Application Number Is Q[protected] And Application Pan Is Gfzps7744d(My Real Pan Card)...
                          kindly approve my request send this letter jurisdictional accessing officer of abohar to delink my pan card because i send my request by post but they not accept or undelivered i have all proof.please delink qbups7484d pan to aadhaar[protected].i shall be very thank ful to you.
                          Income Tax Department customer support has been notified about the posted complaint.
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                            Poochak
                            from New Delhi, Delhi
                            Apr 19, 2023
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                            AADPB3670Q, an excess of 2, 50, 000 Rs was deposited by mistake for assessment year 20-21. The same is reflected in AS26 also. Total tax deposited was 8, 65, 510while assessed tax was 6, 15, 510.
                            Requests have been made at various income tax sites including request for rectification and in writing to the concerned ITO.
                            No refund has been received so far.
                            Vinay Bhasin
                            Income Tax Department customer support has been notified about the posted complaint.
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                              Jatin9811
                              from Batala, Punjab
                              Apr 16, 2023
                              Apr 20, 2023
                              This thread was updated on Apr 20, 2023
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                              Address: ABOHAR,KRISHNA NAGRI PINCODE 152116,AO W 89 93 NWR.

                              Respected sir/madam,
                              On sep. my old pan was lost then i view add of instant pan i had apply but i got different pan no.QBUPS7484D AND MY ORIGINAL PAN IS GFZPS7744D.THEN I IGNORE IT BUT NOW I WANT TO LINK MY GFZPS7744D PAN NO. WITH AADHAAR NO.[protected] BUT INSTANT PAN LINKED WITH MY AADHAAR.I REQUESTED TO BATALA, GURDASPUR AND AMRITSAR OFFICER BUT THEY NOT ACCEPT MY LETTER.THEY SAID GO TO ABOHAR FOR DELINK PAN BUT I DON'T KNOW EXACT LOCATION.I APPLY FOR CORRECTION AT UTIITSL APPLICATION NO.U-Q[protected] ON BEHALF SURRENDER QBUPS7484D PAN NO.I REQUEST ON E-FILLING PORTAL, DIT GREIVIENCE ABOUT PAN DELINK/SURRENDER BUT NO RESPONCE KINDLY SEND MY REQUEST TO INCOME TAX DEPARTMENT AO OFFICER ABOHAR NWR W 89 93 WARD 2(3), abohar punjab to delink/surrender intant pan which is not in use for any purpose if found attached with any bank, company, or for any purpose they fine me.thank you, this is my request to income tax officer please surrender QBUPS7484D PAN AND DELINK FROM AADHAAR[protected].MY NO IS [protected] AND EMAIL ID [protected]@gmail.com, i will very thankful to you if my this problem may resolved.utiitsl application/knowledgement no Q[protected].FILE ATTACHED BELOW
                              Income Tax Department customer support has been notified about the posted complaint.
                              Apr 20, 2023
                              Updated by Jatin9811
                              No Greivance mail arrive no delink message mail to me by income tax department please delink cancel QBUPS7484D PAN. TO AADHAAR[protected].PLEASE, THANK YOU
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                                iamsathishvee
                                Apr 13, 2023
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                                My money is debited from the account but aadhaar not linked to the PAN

                                Address: Bangalore

                                On March 28, 2023, I made a payment to the Income Tax Department for Aadhaar and PAN card linking. The amount was debited from the account but aadhaar not linked to the PAN and when I checked the status in the portal, it was a failed transaction. I have also contacted the Income Tax Department, and they asked me to contact the respective bank for a refund. The Bank people asking to contact the Vendor/Income Tax department. Kindly check and...
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                                iamsathishvee
                                Apr 13, 2023
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                                Resolved

                                PAN and Aadhaar Linking payment not refunded

                                Address: Bangalore

                                On March 28, 2023, I made a payment to the Income Tax Department for Aadhaar and PAN card linking. The amount was debited from the account, and when I checked the status in the income Tax portal, it says Transaction failed. I have also contacted the Income Tax Department, and they asked me to contact the respective bank for a refund. However, the Axis bank said" We would like to inform you that as per the bank records, the transaction amount...
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