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Income Tax Department Complaints & Reviews

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Updated: Jul 21, 2025
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Income Tax Department reviews & complaints page 7

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V
Vijay5885
Jan 22, 2022
Apr 10, 2023
This thread was updated on Apr 10, 2023
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My new E PAN card is showing invalid

I applied for and got my e-PAN card yesterday but now when I'm using it for KYC and opening bank accounts, it says the PAN number is invalid.why this is happening?
My pan card number - HFQPM8542P...
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nagaraju.palepogu
from Chilakaluripet, Andhra Pradesh
Jan 14, 2022
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Address: D NO 12-1604, CHIRALA ROAD, KAKERADASAIAH GODOWNS BESIDE, NEAR BHARATH PETROL BUNK, CHILAKALURIPET, GUNTUR-DISTRICT ANDHRA PRADESH, PIN 522616.

Hi sir

issue: ration card tax pay

my name is nagaraju palepogu

iam residing in
d no 12-1604, chirala road, kakeradasaiah godowns beside, near bharath petrol bunk, chilakaluripet, guntur-district andhra pradesh, pin 522616.

Iam raised request complaint spandana grievance but no one not response
giving complaint numbers but not displaying data in complaint number

i raises complaint through 1 year but till date no response and replay

iam submitted form-26as and pan, aadhar cards xerox application forms with my all members of family details also

details:-
aadhar number:[protected]
pan: bhepp9516j
mobile: [protected]
ration card: jap[protected]

six step validation service request number: gsws-[protected]
spandana:- [protected]
+5 photos
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    B
    Basith Basi
    Jan 9, 2022
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    [Resolved]
    Income Tax Department - No record found in e-verify pan status
    1
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    Income Tax Department customer support has been notified about the posted complaint.
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      U
      uturkar
      from Rāhuri, Maharashtra
      Jan 4, 2022
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      TOKEN NO. [protected]
      DOB:09/09/1989
      NAME Usha Namdeo Turkar
      E MAIL: [protected]@gmail.com
      Income Tax Department customer support has been notified about the posted complaint.
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        K
        kumarnitinsingh
        from Kishanganj, West Bengal
        Jan 2, 2022
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        Address: Delhi
        Website: N/A

        Fraudulent Company November 2021 documents mentioned attached to you Sir Regarding through Rules regulations benefits providing to you Sir. Kindly Strictly confidential information Providing Proceeding Progress myself Applications Progress Work Schedule Providing to you Sir Regarding through Consumer services Update Regarding through
        Income Tax Department customer support has been notified about the posted complaint.
        Jan 02, 2022
        Updated by kumarnitinsingh
        Fraudulent Company November 2021 documents mentioned attached to you Sir Regarding through Rules regulations benefits providing to you Sir. Kindly Strictly confidential information Providing Proceeding Progress myself Applications Progress Work Schedule Providing to you Sir Regarding through Consumer services Update Regarding through

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          kumarnitinsingh
          from Kishanganj, West Bengal
          Dec 31, 2021
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          Address: At/Po-Sabha Sasaula Kala, Ward No.:-05, Kunwarpatti, Near Primary Govt. School Suppi, Sitamarhi - Riga - Dheng Rd
          Website: www.sbi.co.in

          All Applications Documents Mentioned Progress Work Schedule Providing Proceeding Processing Work immediately taken action to you Sir Regarding through Rules regulations benefits.
          Income Tax Department customer support has been notified about the posted complaint.
          Dec 31, 2021
          Updated by kumarnitinsingh
          Kindly Proceeding Progress Work Schedule Providing Documents Mentioned Attached Regarding through Rules regulations benefits.

          Jan 02, 2022
          Updated by kumarnitinsingh
          Kindly Proceeding Progress Work Schedule Providing Documents Mentioned Attached to you Sir.
          Second Complaint details Providing Documents Mentioned Attached Proceeding Progress myself Applications Attached Providing Regarding through Rules regulations benefits.
          Fraudulent Company November 2021 documents mentioned attached to you Sir Regarding through Rules regulations benefits providing to you Sir. Kindly Strictly confidential information Providing Proceeding Progress myself Applications Progress Work Schedule Providing to you Sir Regarding through Consumer services Update Regarding through
          Jan 02, 2022
          Updated by kumarnitinsingh
          Fraudulent Company November 2021 documents mentioned attached to you Sir Regarding through Rules regulations benefits providing to you Sir. Kindly Strictly confidential information Providing Proceeding Progress myself Applications Progress Work Schedule Providing to you Sir Regarding through Consumer services Update Regarding through

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            Hi

            When I am trying to register for e filing its throwing Error : Name entered is not as per PAN. Please retry. I have tried different combinations and yet it shows same issue and not able to proceed further and since end date is nearing, Please help to resolve this issue at earliest...
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            R
            Rohanbagul
            from Shirpur-Warwade, Maharashtra
            Dec 19, 2021
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            Sir/madam,

            I have applied for new pan card on 18th december 2021 through e-sign/e-kyc mode. I have got my acknowledgement number [protected] . On completion of the process i have received message like below.

            "thank you for using online facility for pan application.

            If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

            But when i checked my application status today, it was shown "sorry, no record found."

            Please check my application

            Thanking you
            Rohan Bagul
            Income Tax Department customer support has been notified about the posted complaint.
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              D
              Dilipbhai Wirpa
              Dec 19, 2021
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              Address: Naranpura Ahmedabad

              While Registering in https://www.incometax.gov.in/iec/foportal Register option My Pan number AOBPP9821P is validated but I am getting Error Name is not as per PAN details.

              Please Help
              Income Tax Department customer support has been notified about the posted complaint.
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                G
                Gayatri Bonke
                Dec 17, 2021
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                Hello,

                I am a new tax payer and I am trying to register myself to file the returns in the New Income tax department website. However, I keep getting the error as "Error : Name entered is not as per PAN. Please retry.". So, i reached out to the Customer Care support of this portal and they confirmed that my PAN details are proper and this is issue with the Income Tax Govt website.

                They asked me to write email to [protected]@incometax.gov.in. I have been writing emails everyday from 6 days and still no response regarding my issue.

                Govt is taking my taxes but not allowing me to get my returns this way. As a first time tax payer, I am highly disappointed in the system.

                If i do not file tax returns at right time, I will lose thousands pf rupees. If my PAN details were incorrect, this would have created issue earlier as I am a salaried employee. However, due to portal issue, I am not able to file returns and nobody is providing support to resolve this issue either.

                Please consider this complaint seriously as you are my last resort for this situation here. Guide me on how to get my issue resolved.

                I have been entering the right details as I have crossed verified with the Income Tax Dept Portal customer care and I doubled checked the PAN card and have entered exact information as well.

                Thank you
                Income Tax Department customer support has been notified about the posted complaint.
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                  A
                  Avanish123
                  from Thane, Maharashtra
                  Dec 16, 2021
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                  Dear Sir,
                  I have applied for a new PAN Card in the name of AVANISH AJAY KADAM which was dispatched at our address in November 2021. I couldn’t receive the PAN Card as our home was closed when the local Post Man reached our home. Later, after couple of days we contacted the Post Man regarding the post. He told that he returned it to the sender's address.

                  Therefore, I request that you resend my PAN Card to same address that I mentioned in the details below and also inform me beforehand about the arrival of the PAN card

                  Applicant Name: AVANISH AJAY KADAM
                  Application Number/Coupon Number: U-G[protected]
                  PAN Number: LFYPK6672N
                  Date of Receipt: 27 Oct 2021
                  Mobile NO: [protected]
                  Income Tax Department customer support has been notified about the posted complaint.
                  Dec 16, 2021
                  Updated by Avanish123
                  Email ID: [protected]@gmail.com
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                    R
                    Ravinder Pulluri
                    Dec 16, 2021
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                    In Income tax AIS while adding details to other PAN/year, when I give my pan its giving the below error:

                    Provided PAN is not available in database. Please provide valid PAN

                    Can you please resolve the issue.

                    PAN:CEYPN8624K
                    +1 photos
                    Income Tax Department customer support has been notified about the posted complaint.
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                      durairaj17996
                      Dec 5, 2021
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                      While registering using PAN details. I am getting following error "Name entered is not as per PAN.".

                      I am entering the right details, seems to be a bug in portal.
                      Income Tax Department customer support has been notified about the posted complaint.
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                        K
                        Kbrandenburg32
                        Dec 3, 2021
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                        Address: 17536 Bressler ct. Williamsburg ohio 45176

                        Ì have not received my taxes from 2020 still. It's a married filed joint account. My husband and I finally got our last stimulus check about a week ago. Still no taxes they were exiled and then mailed in and sent back over a printed signature. Still no return.
                        Income Tax Department customer support has been notified about the posted complaint.
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                          gpadmashri
                          Dec 1, 2021
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                          This is with regards to the Demand Identification Number:[protected]T.
                          The tax payee retired in October 2012. For the financial year,[protected] and assessment year[protected], the tax was deducted and paid by the tax payee's Govt organization. For the financial year,[protected] and assessment year[protected], the tax was paid by the tax payee himself as Self assessment tax through the bank. But while doing so, the bank made a mistake in paying with assessment year[protected] rather than[protected]. There has been many emails, online tax form submission and posts sent to the income tax department to get this fixed. Basically,[protected] assessment year has extra tax paid which has to be refunded and[protected] assessment year shows pending tax payment. ITR1 form for AY 2013-14 reflects the tax amount paid. But, till date there is no action that's been taken. The tax payee still gets emails and posts saying there is pending payment for assessment year[protected]. ITO hasn't responded to the tax adjustment issue. We have been getting reminders after reminders for the past 8 years regarding the pending tax payment. We have communicated to the IT department many times but no fruitful response. There has been multiple communication stating "Tax for AY[protected] was not paid". But, there has been no communication regarding the refund for the extra tax that was deducted for AY[protected]. But, the demand is still shown as outstanding. This is incorrect. On top of all this, the refund for AY2020-21 was adjusted against this demand. Need to cancel the demand and to provide refund. Please do the needful ASAP. This is ridiculous on how Senior citizens who pay right taxes are being treated.
                          Income Tax Department customer support has been notified about the posted complaint.
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                            N
                            nipoojar
                            from Bengaluru, Karnataka
                            Nov 29, 2021
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                            Address: Mumbai

                            Income Tax new portal has failed to reflect paid demand since the past 6 months. I (BHFPP2796H) have been trying to correct status of IT returns filed last year for AY 20-21, but to no vain. A demand was requested and I had it paid the same day with challan details. The same challan details are available on 26AS form but not reflected on the new website. Multiple grievances were raised, multiple calls with customer care failed to resolve this issue. I am really frustrated as I am unable to produce the ITR anywhere for the past six months. Please reflect the demand paid at the earliest.
                            Income Tax Department customer support has been notified about the posted complaint.
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                              Vipinpr
                              from Gorakhpur, Uttar Pradesh
                              Nov 28, 2021
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                              I had applied for e-pan and the application was successful but after 6 months when I am checking PAN 'no record found for entered pan' dikha raha hai my pan number is DCUPP1754D please correct it
                              Income Tax Department customer support has been notified about the posted complaint.
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                                gk_sundar
                                Nov 27, 2021
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                                Address: chennai

                                Hi,

                                I have a PAN card which comes under category of minor. so when I tried to update the PAN card, I have received a new one with Different PAN number,
                                Initially I don't know about that we should not have 2 PAN cards, When I come to know about this, I tried to submit the new PAN card to the nearest Income tax office, They are not sure about the process, I was bit worried and shocked and they asked me to send the PAN card and requisition letter through Post, I have sent the same, I sent it on 11/11/2021, but still My PAN Card which is inadvertently allocated to me is active, I have approached the office again, but they told like it will take 1 month of time.

                                My problem is, My new pan card is attached with AADHAR and my old one is attached with all my important accounts, I just requested them to deactivate the New PAN card and update the old one, I'm also not sure whether they are following a correct process or not.

                                Income tax office which I approached:
                                Karaikudi Income tax office - 630003
                                Income Tax Department customer support has been notified about the posted complaint.
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                                  DileepKKum
                                  from Delhi, Delhi
                                  Nov 25, 2021
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                                  Resolved

                                  Dear Sir,
                                  I got my ITR Intimation on Oct 23, 2021 from [protected]@cpc.incometax.gov.in but till now I didn't get refund yet. I also noticed that my last name has mentioned 2 times on ITR intimation form(According to all government authorized certificate or ID's i.e. PAN Card, Aadhar Card, Driving License, etc. My Full Name: Dileep Kumar {First name: Dileep & Last Name: Kumar}.
                                  I called many times to income tax helpdesk, shared all documents on email but no one helped me. My bank account details is already validated on e-filing income tax portal however on e-filing portal refund amount is still showing Awaited.
                                  I have attached all related documents below please look into this matter and do the needful ASAP.

                                  Document Attached list:
                                  1) Pan Card
                                  2) ITR Intimation screenshot
                                  3) Refund awaited screenshot
                                  4) Form 16 screenshot

                                  ITR Intimation details:
                                  Ack. No. : [protected]
                                  DIN: CPC/2122/A1/[protected]
                                  PAN: CCTPK1276M
                                  Full Name: Dileep Kumar (First Name: Dileep; Last Name: Kumar)
                                  +3 photos
                                  Dec 30, 2021
                                  Complaint marked as Resolved 
                                  I updated my PAN card again through income tax- NSDL website and re-filled the ITR.
                                  Income Tax Department customer support has been notified about the posted complaint.
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                                    Sumit Biranje
                                    Nov 23, 2021
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                                    Address: 16-222,ghodkenagar, ichalkaranji,416-115

                                    Dear Sir/Madam

                                    I applied for instant pan card on E-Filling Website. i got this pan card and it is approved from income tax department. but when i try to verify or register in E-Filling website it is showing

                                    No record found for the entered PAN.

                                    please solve this problem as soon as possible

                                    Thank You
                                    +1 photos
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