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Income Tax Department Complaints & Reviews

incometaxindia.gov.in
1.9
Updated: Jan 12, 2026
Complaints 2525
Resolved
951
Unresolved
1574
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Income Tax Department reviews & complaints page 3

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S
Suresh Neeli
from Mumbai, Maharashtra
Apr 11, 2023
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Dear Sir/Madam

Already i got pan card number 15 days before but getting error PAN is not valid. Record (PAN) Not Found in ITD Database/Invalid PAN. In Udyam Registration certificate my pan number QWKPS9673B and Name : KUSUMA SUNEETA, i unable to use pan card any where please check and update in database, because of this issues my loan was pending from 15 days
Income Tax Department customer support has been notified about the posted complaint.
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    T
    thamimm
    from Chennai, Tamil Nadu
    Apr 5, 2023
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    Dear Sir/Madam,
    My Name is M. Thamim Ansar. My Younger Sister Name is M. Hawwabi.
    My Sisters PAN No. is ANYPH6971J.
    My Sisters Aadhar No. is[protected].
    Amount Paid CRN Number is [protected]..
    My sister Linked her PAN with AADHAR on 23.03.2023 through IncomeTax Portal and paid fine Rs. 1, 000/- under Minor head 500 - Other Receipts(500) and Major head 0021 [Income Tax (Other than Companies)] using Indian Bank Net Banking (Savings Account No. [protected]).
    The Payment was successfull and amount debited in my sisters saving account. CRN Number is [protected].. But, the Income Tax Payment portal shows payment failed. So, I request you to Link My Sisters PAN with AADHAR as soon as possible. Otherwise please refund my sisters amount..
    Thanking You,
    - With Regards..
    Income Tax Department customer support has been notified about the posted complaint.
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      I
      Ifthiquarahamed
      Mar 31, 2023
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      Address: Salai street , keelakarai , Tamil Nadu

      I use income tax.gov.in website to Link a adhar card to pan card of my father I have paid an amount of Rs.1000 using my net banking on City union Bank . MY balance was deducted from the bank on 29/03/2022 but pan to adhar link was not completed . Kindly note that you will get refund My amount Rs 1000
      Thankyou
      Income Tax Department customer support has been notified about the posted complaint.
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        S
        sndpkumar290
        from HAMIRPUR, Himachal Pradesh
        Mar 29, 2023
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        Address: HAMIRPUR HIMACHAL PRADESH

        Respected sir i paid TDS challan on[protected] the amount debit from bank but challan not showing on income tax portal. I will call you on[protected]. They said that please wait for 24 hours. I again called you on[protected] then you said send mail in this matter. on[protected] status still pending i trying to call efilling coustomer so many times but nor pickup any call. sir please help me in this matter.
        TAN :-PTLT13123F
        THE GAHALLIAN CO OP AGRICULTURE SERVICE SOCIETY LIMITED
        MOB. [protected]
        Income Tax Department customer support has been notified about the posted complaint.
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          L
          L R S KULKARNI
          Mar 28, 2023
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          Paid rs.1000 through canara bank payment gateway via crn [protected] on 25.03.2023 as other receipt(500) for linking pan aadhar but not processed saying incorrect details from bank.
          Income Tax Department customer support has been notified about the posted complaint.
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            N
            Nemoooooooo
            Mar 28, 2023
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            Address: Pune

            HI,
            I am facing the record(pan) not found in ITD database/invalid issue when I use my pan card number for Udyam MSME Registration. I can't fix this issue and don't know why this error is showing.

            My pan Number: AANCP5865E
            name on the card: PYRAMID PAINTS PRIVATE LIMITED
            Income Tax Department customer support has been notified about the posted complaint.
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              C
              Costas Pinto
              Mar 27, 2023
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              Aadhaar Pan Card Linking
              I paid 1000rs for linking my mother's pan with her adhar on 27 march 2023. But Still, it is not linked and gives errors to link my mother's adhar with her pan card. I want a refund of rs 1000rs to reinitiate the process please help me.
              My challan has been uploaded for further reference.
              Challan no: 56118
              Tender Date : 26/03/2023
              BSR code : 0240160
              CIN : [protected]CNRB
              PAN : BPHPP8239M
              Assessment Year : 2023-24
              Major Head : Income Tax (Other than Companies) (0021)
              Minor Head : Other Receipts (500)
              Income Tax Department customer support has been notified about the posted complaint.
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                C
                Costas Pinto
                Mar 27, 2023
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                Since You have exceeded OTP Regeneration Limit.You cannot proceed with E-sign.Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days.

                our eSign/e-KYC based request has failed hence you cannot proceed the application with eSign/e-KYC mode. Kindly generate new token and proceed with physical mode

                Token Number: [protected]
                Since I've not got my refund.
                I want money back.
                Income Tax Department customer support has been notified about the posted complaint.
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                  C
                  Costas Pinto
                  Mar 27, 2023
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                  Your mobile number/email ID is not registered in UIDAI. Hence you cannot proceed with the application in e-KYC mode. Kindly generate a new token and proceed with physical mode. Kindly note that you will get a refund of this PAN application in the next seven working days. To check registered mobile numbers in Aadhaar, please visit at www.eaadhaar.uidai.gov.in.

                  REFUND IS NOT COMPLETED YET
                  Please refund my money. Details are given below:
                  TOKEN NO. [protected]
                  Income Tax Department customer support has been notified about the posted complaint.
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                    C
                    Costas Pinto
                    Mar 27, 2023
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                    Since You have exceeded OTP Regeneration Limit.You cannot proceed with E-sign.Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days.

                    our eSign/e-KYC based request has failed hence you cannot proceed the application with eSign/e-KYC mode. Kindly generate new token and proceed with physical mode

                    Token Number: [protected]
                    Since I've not got my refund.
                    I want money back.
                    Income Tax Department customer support has been notified about the posted complaint.
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                      K
                      Khushig3011
                      Mar 25, 2023
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                      Whenever i will apply for reprint for PAN card its showing "The Record is presently not available at ITD Master Instant PAN" pls help

                      PAN no - EDCPG1902C
                      DOB- 30/11/2004
                      Income Tax Department customer support has been notified about the posted complaint.
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                        T
                        thamimm
                        from Chennai, Tamil Nadu
                        Mar 25, 2023
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                        Dear Sir/Madam,
                        My Name is M. Thamim Ansar. My Younger Sister Name is M. Hawwabi. My Sisters PAN No. is ANYPH6971J. My Sisters Aadhar No. is[protected]. My sister Linked her PAN with AADHAR on 23.03.2023 through IncomeTax Portal and paid fine Rs. 1, 000/- using Indian Bank Net Banking (Savings Account No. [protected]). The Payment was successfull and amount debited in my sisters saving account. But, the Income Tax Payment portal shows payment failed. So, I request to Link My Sisters PAN with AADHAR as soon as possible. Otherwise please refund my sisters amount..
                        Thanking You,
                        - With Regards..
                        +1 videos
                        Income Tax Department customer support has been notified about the posted complaint.
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                          D
                          Dipesh Deb
                          Mar 17, 2023
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                          Address: Madhya bhuban Ban , Agartala , Tripura
                          Website: uidai.gov.in/en

                          Hello, my self pratima Deb Sarkar i have completed my adhar link at 13 th march 2023, i hade payed the 1000 rupees by my net banking . But today i rechecked my adhar link stetus and its shows me, my adhar is not linked. What should i do??
                          Income Tax Department customer support has been notified about the posted complaint.
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                            P
                            pranitham
                            Mar 12, 2023
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                            Respected Sir/Madam,
                            I have been allotted a PAN on 14/08/2012 or way earlier. And i am trying to link my aadhar with PAN card, but when I tried to check my PAN at the income tax portal via the `Verify your PAN` in Quick Links - I am getting an error which says "No Record Found". Now I would like to know how to link my PAN with Aadhar. Also I have been using this PAN information everywhere - kindly help me with this. Thank you.

                            Name.: Pranitha
                            Income Tax Department customer support has been notified about the posted complaint.
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                              S
                              [email protected]
                              Mar 10, 2023
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                              Address: At Naiknagar, post wanwarla, TQ pusad, Dist Yavatmal -445204

                              I applied for pan correction form but due to reason my application is failed and my payment is successful deduct so please return my money as soon as possible. Token Number - [protected]
                              Income Tax Department customer support has been notified about the posted complaint.
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                                I
                                Incognitocom
                                from doda, Punjab
                                Mar 2, 2023
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                                My pan card bearing no HVDPD9272C
                                Having consignment tracking number:JN[protected]IN is being delivered to wrong address
                                My address is of pincode 182203 thathri district doda jandk while it is delivered to bilaspur
                                Income Tax Department customer support has been notified about the posted complaint.
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                                  N
                                  nabikkaibartya
                                  from Purulia, West Bengal
                                  Feb 26, 2023
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                                  Response Received from NCC for Confirmation

                                  Respected Sir/Madam,
                                  I have applied for this PAN Coupon No - G[protected] on 25/07/2022. But still not processed and when i check the status then there is showing RESPONCE RECEIVED FROM NCC FOR CONFIRMATION . So, Please check and let me update the final status. Otherwise The applicant can't receive the PAN Card ....
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                                  I
                                  ishashah
                                  from Mumbai, Maharashtra
                                  Feb 20, 2023
                                  Resolved
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                                  Resolved

                                  PAN application acknowledgment number 970064700002801

                                  Address: Mumbai

                                  We refer to a PAN application (in Form 49AA) vide acknowledgment number [protected] filed on 6 February 2023 for a foreign company viz., APAC Company XXIX Limited ('the Applicant') which is yet to be processed. We have attached herewith the PAN application acknowledgement.

                                  On tracking the PAN application status, NSDL has informed that as per Income-tax record, a PAN has already been issued to the Applicant previously and...
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                                  B
                                  Barman Apurba
                                  Jan 31, 2023
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                                  I have applied for reprint of pan card for middle name correction but didn't received pan card till yet. Status showing only NCC objection. please Help me for next step. I have only one pan card which i have applied for correction. My UTIITSL Cupon no. is : Q[protected]
                                  Name: GANESH CHANDRA BARMAN
                                  Income Tax Department customer support has been notified about the posted complaint.
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                                    D
                                    Digvijayrao
                                    from Bilaspur, Chhattisgarh
                                    Jan 27, 2023
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                                    The data not being able to update/fetch from ITD database

                                    Hi team,
                                    I have got epan through incometax.gov.in portal and when i try to apply physical pan card through ndsl and utisl portal it shows "The record is presently not available at ITD MASTER INSTANT PAN".So please update ur database and allow me to get my physical pan card.

                                    PAN NUMBER:ESBPD8612Q
                                    AADHAR NUMBER:[protected]...
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