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Income Tax Department Complaints & Reviews

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Updated: Jan 12, 2026
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Income Tax Department reviews & complaints page 28

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R
Rupeshk2601
from Pune, Maharashtra
Oct 22, 2018
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Address: 412101

I had applied for pan correction, but it got stuck at income tax department as there was one more pan got issued on my name, i applied to surrender one pan, it took 2.5 years for that as customer services and other services were slow and not clear, but finally one pan got surrendered in october 2017, and after that income tax customer service and nsdl customer service did not guide me properly, after 7 months of pan surrender income tax customer service said, that my aadhar card is still linked on my deactivated pan. For that i have already sent letter to delhi jhandewalan center (Ncc dit (Pan) ara center jhandewalan new delhi) to delink my aadhar from surrounded pan. But still there is no confirmation about the letter and action and no information about the process regarding this. I am trying to push from income tax customer service, but they are also just saying we have forwarded your complaint on priority basis, call after few days, and when i call then again they repeat same story. And the customer service is not helpful and don't guide properly.

Please help me with this, its already 3.5 years that i have applied for pan correction.
I have sent that letter to ara center on 17 september
Income Tax Department customer support has been notified about the posted complaint.
Dear Rupesh,

Kindly provide us your 15 digit PAN Acknowledgement number at [protected]@nsdl.co.in
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    husainnalawala
    from Tiruvannamalai, Tamil Nadu
    Oct 20, 2018
    Resolved
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    Resolved

    Address: 600108

    Dear sir,
    I have applied for pan card online on 10/oct/2018, since that date i did not receive any progress nor any update. Pls do check the matter and let me know.
    My email id is [protected]@gmail.com

    My pan card reference num is[protected]Applied online in chennai)

    Pls do check it immediately as i need my pan card urgently.
    My phone number is [protected]
    Aug 7, 2021
    Complaint marked as Resolved 
    Income Tax Department customer support has been notified about the posted complaint.
    If applied through NSDL e-Gov, please provide the 15 digit acknowledgement number to enable us to provide further information.
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      A
      Anamika Jadhav
      from Mumbai, Maharashtra
      Oct 20, 2018
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      Website: [email protected]

      I anamika jadhav writing this letter because i have a salary account on my pan card and i have applied for a deactivation of my pan number aowpd4634f which has no transaction i have completed all the procedure what the officer told to do ahe is in bkc bandra 35.1.2 vijayalaxmi mam i request her to deactivate my card but she is not responding and the inspector who are seating the they don't talk properly with the person who in need i want that u take a stirck action on them
      Income Tax Department customer support has been notified about the posted complaint.
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        A
        afser
        from Nagar Karnul, Telangana
        Oct 19, 2018
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        Address: 500040

        Dear sir, earlier also i have raised complain many times but in vain sir, i wish to draw your kind attention towards the fact that m/s. United road constructions #5-14-115/3/3p indira nagar coloy, phase ii, moulali hyderabd 5000040, owner mr. Imad having mobile no. [protected] not only bribing some office to get the work orders for road using bad quality ashpalt mix and also not paying any tax and having lots of illegal assest, he has contructed some building without obtaining the required permission, i request proper action against this culprit.
        Income Tax Department customer support has been notified about the posted complaint.
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          Abdulmazid Naseema
          from Puducherry, Puducherry
          Oct 19, 2018
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          Address: 609703

          Son and father running business in singapore, they always sent money using illegal hawala money agents,
          And they bought many properties in their home town and chennai using this money, the amount value more than 5 crores, if you arrange inspection their bank accounts and income and their properties, you will know that hawala money transactions. Please stop that illegal transactions and our indian economy
          Income Tax Department customer support has been notified about the posted complaint.
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            V
            Vaishali Thakre
            from Pune, Maharashtra
            Oct 16, 2018
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            Address: Mumbai City, Maharashtra

            Name: Mrs Nalini Nana Thakre
            PAN CARD NO: BNHPT4223R
            COUPEN NO: G[protected]
            RESIDENCE ADDRESS:

            PLOT NO 81, THAKRE LAYOUT, TIRUPATI NAGAR, KORADI ROAD, POST MANKAPUR, NAGPUR - 440030

            Respected Sir,

            Herewith we bring to your kind notice that we had applied for a new PAN Card in the name of Mrs. Nalini Thakre, which was dispatched to our correspondence address in Aug month. We couldn’t receive the PAN Card as we were out of station. Later, after couple of days we contact the Post Man regarding the post. He told that he kept with him for four days and returned to the sender address.
            Therefore, we requesting your resend our PAN Card to our address mentioned below as well we mentioned our details below.

            Kindly consider my request.

            Mrs. Nalini Nana Thakre
            Income Tax Department customer support has been notified about the posted complaint.
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              K
              Kanishak Gautam
              from Rupnagar, Punjab
              Oct 14, 2018
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              Address: Mohali, Punjab, 110085
              Website: Stackasian.com

              Hello sir

              I would like to make some things in your knowledge that i work in a company under my boss and my boss do not pay taxes at all.

              If you check his bank statements of all account you will get to know that he has earned around 8-10lakh in this year and is not paying taxes at all.

              If you want more details on this, my number is [protected]. Feel free to call.
              Income Tax Department customer support has been notified about the posted complaint.
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                C
                chatara ram
                from Hyderabad, Telangana
                Oct 13, 2018
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                Address: 341508
                Website: www.consumercomplaints.in

                Sir my self chatara ram from rajasthan. I am file the income tax return 2018-19. I file the itr 1 individual in month of june 25 but showing in my profile that itr successfully e-verified but my refund is not come. Plzz sir help me my pan no... Auvpr3400j and my date of birth is 02/10/1990. My contact no is [protected]. So please sir solve my this problem. Because last three or four month i am facing many problem. Income tax department give not any information regarding my itr returns... Thanks sir.
                Income Tax Department customer support has been notified about the posted complaint.
                Actually i got the image of my pan card to my emailid but i didnt get my pan card to my home so lease grantly give back my pan card actually i kept a phone number but i lost my mobile so please get me back
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                  I
                  Irru Bagi
                  from Bengaluru, Karnataka
                  Oct 13, 2018
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                  Address: 560047
                  Website: www.incometaxindia.gov.in

                  Dear sir,

                  I have applied for the pan card for my new firm on 3rd september 2018. Till date i have not yet received it. Nsdl customer care office informed me that one more firm with same name exists and they are awaiting for the clearance from income tax department.

                  Income tax customer care number[protected] is of no use, it tell "hindi ke liye ek dhabaye" "press 2 for english", press 1 or 2 for half an hour it won's responds, keeps on telling the above phrases.

                  I think income tax customer care is meditating so request this kind forum to help me in reaching income tax department.

                  My pan card application acknowledgement number from nsdl is - [protected]

                  Kindly help me to get the pan card
                  Income Tax Department customer support has been notified about the posted complaint.
                  Income Tax database shows that you may have already been issued PAN in your name, we are following up with them for earliest resolution.
                  Irru Bagi's [Complaint's author] reply, Oct 19, 2018
                  Dear Team NSDL,

                  Thank you for your comment, but this detailing is available online.

                  I need a solution, can I change my firm name? NSDL customer care executives say I need to wait till they receive reply from income department.

                  How many days income tax department would need to reply? Don't they have any time limit? How many days they would like to sit on same online statement? Is there any responsible department within Income tax department to handle such issues?

                  Really fed up with these procedures, you are discouraging the new entrepreneurs.
                  Dear Team NSDL,

                  Thank you for your comment, but this detailing is available online.

                  I need a solution, can I change my firm name? NSDL customer care executives say I need to wait till they receive reply from income department.

                  How many days income tax department would need to reply? Don't they have any time limit? How many days they would like to sit on same online statement? Is there any responsible department within Income tax department to handle such issues?

                  Really fed up with these procedures, you are discouraging the new entrepreneurs.
                  Inconvenience caused is highly regretted. We are following up with ITD for earliest resolution
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                    A
                    achintya123
                    from Kolkata, West Bengal
                    Oct 13, 2018
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                    Dear sir, my name is achintya mandal with pan no is aqcpm1554d. I submitted my return (Assessment yr 2018-19) on 17.08.2018 where refund amount was 6360.00. But itd credited refund only 3840.00 to my account. I need the clarification from your end.

                    I would like to hear from you. Please do the needful.
                    Achintya mandal
                    Pan aqcpm1554d
                    Date: 12.10.2018
                    Income Tax Department customer support has been notified about the posted complaint.
                    Heera Singh S/o Jaspal Singh
                    Backside of Tut Sahib Guruduwara,
                    Jaspal Nagar,
                    Amritsar Punjab

                    Mobile : [protected], [protected]

                    Increase in Property by illegal means of business
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                      A
                      anni1982
                      from Agra, Uttar Pradesh
                      Oct 10, 2018
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                      Address: Muzaffarnagar, Uttar Pradesh, 251001

                      Sir golden public school muzaffarnagar uttar Pradesh teacher ki salary accounting book me jyada dikhate h or in hand bahut Kam paid karte h or teacher se blank cheques par sign le Lete h or khud bank se withdrawal karke cash amount jo bank se withdrawal ki usse baord member ko distribute Kar dete h. Or baord member usse amount ko apni income dekhane se Bach jate h Or issh Tarah ek fincial year me 60 lakh extra salary accounting books me dikhate h . Or issh par tax Nahi dete
                      Income Tax Department customer support has been notified about the posted complaint.
                      Oct 19, 2018
                      Updated by anni1982
                      Income Tax Department — sir I m complaint about golden public school muzaffarnagar uttar pradesh

                      2 Reviews
                      An anni1982 on Oct 10, 2018
                      Mark as Resolved

                      Sir golden public school muzaffarnagar uttar Pradesh teacher ki salary accounting book me jyada dikhate h or in hand bahut Kam paid karte h or teacher se blank cheques par sign le Lete h or khud bank se withdrawal karke cash amount jo bank se withdrawal ki usse baord member ko distribute Kar dete h. Or baord member usse amount ko apni income dekhane se Bach jate h Or issh Tarah ek fincial year me 60 lakh extra salary accounting books me dikhate h . Or issh par tax Nahi dete
                      I have received notice-itba/ast/f/142(1)/2018-19/[protected](1) on dated-05/09/2018 for a.Y-2011-12, pan-cefps2161r, payment rs-60 lakhs received from m/s universal enterprise, but i do not know
                      this company and that time i have not any bank a/c.Pls look at the matter & obliged me.I am a very poor person.
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                        S
                        swastika rathour
                        from Delhi, Delhi
                        Oct 10, 2018
                        Resolved
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                        Resolved

                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                        Hi team,
                        I have applied for a pan card online with reference no.[protected], dated 3rd october'18 and was supposed to recieve the pan number within 48 hours. But it's been 7 days, i have not receieved the pan number and it is still pending at your department. I have some really urgent documentation needs to complete which will require pan number.

                        Request you to kindly help me to get the pan number online today on urgently basis as it is very crucial for me at this moment.
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        Income Tax Department customer support has been notified about the posted complaint.
                        Your PAN application is processed by NSDL and forwarded to Income Tax Department (ITD) for allotment of PAN. We are following up with ITD for earliest resolution
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                          S
                          Sbarman19
                          Oct 10, 2018
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                          Address: Pune, Maharashtra, 412105

                          Hi team,
                          I have filed income tax return on july 2017 for fy[protected], current status of return is transferred to ao, i have visited ao office pune for clarification but they informed me cpc has not transfer the tax data so they are unable to proceed further. With this regard i have submitted the physical copy of the required documents to ao office pune. Still nothing has happened.
                          My pan number is avbpb7804m.

                          Kindly help me with this regard.

                          Thanks,
                          Sandeep
                          Income Tax Department customer support has been notified about the posted complaint.
                          Oct 10, 2018
                          Updated by Sbarman19
                          For further details attached the screen shots of the status and acknowledge number.

                          M/s Sumer Chand Suraj Bhan, Sadar Bazar, Rewari (Haryana)

                          Other Shop in Brass market rewari given on rent upto 70000/- pm.
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                            chintanaghera
                            from Vadodara, Gujarat
                            Oct 9, 2018
                            Resolved
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                            Resolved

                            I have applied for new pan card through e-sign/e-kyc mode. I have got my acknowledgment number ([protected]). On completion of the process, i have received a message like below.

                            "thank you for using online facility for pan application.

                            If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

                            But when i checked my application status today, it was shown "sorry, no record found."

                            Please check my application

                            Thanking you
                            Natvarlal aghera
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            Income Tax Department customer support has been notified about the posted complaint.
                            Jai Prakash Garg dwara tax chori krne ke sambandh mein.
                            Kindly provide us your 15 digit PAN Acknowledgement number to check & resolve your grievance.
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                              Y
                              from Allahabad, Uttar Pradesh
                              Oct 9, 2018
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                              Address: 211013

                              Dear sir/mam
                              My self poonam devi
                              I'm apply new pan card but its not deliver to me please help me.. 28/06/2018 received a message on mobile..
                              Thank you for applying with utiitsl. Your pan card with no. Equpd3305r is dispatched on 26/06/2018 by registered post. Please visit www.utiitsl.com
                              Coupon number :- g[protected]
                              Spd :- rm[protected]in
                              Pan number :- equpd3305r
                              Income Tax Department customer support has been notified about the posted complaint.
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                                Surendar EErla Mudhiraj
                                from Warangal, Telangana
                                Oct 5, 2018
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                                This compeny is says public limited sector this compeny is fraud of national vide this compeny is ajamudry office this office is mentain by nadipalli rajeshwar rao warangal narrative place he erned more than 5 core rupees this invest ment is pubic this compeny is fake simlery agrigold & pacl etcectra plz raid this compeny actveitis plz help & save the public plz thank you
                                Income Tax Department customer support has been notified about the posted complaint.
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                                  Ranu320
                                  from Lucknow, Uttar Pradesh
                                  Oct 5, 2018
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                                  Address: Lucknow, Uttar Pradesh, 226002

                                  Dear sir
                                  This is Ranu Shukla, teacher, Rampal Trivedi Inter College, Gosainganj, Lucknow, PAN :BQGPS4275Q. Mob.No.[protected]
                                  My refund of Rs.10560 was due for the AY- 2017-18 but the department has ill- intentionally adjusted this amount for the outstanding demand wrongly uploaded by the ITO 4(3) Lucknow zone while I have produced all the documents showing the the TDS has been collected and deposited for every relevant assessment year as the FORM -16 on 20 August, 2018. The officer did weigh my documents and adjusted the amount of my refund. It is all known well that the department cannot collect the tax two times for an income a year. I am ready for any inquiry of the department wants to do. Kindly get my refund back to me.
                                  Income Tax Department customer support has been notified about the posted complaint.
                                  Pan does not exist
                                  I was registering on GST Website it is giving error PAN does not exist.
                                  Pan No.: AAGFO1389L
                                  Date of Incorporation: 24/09/2018
                                  Name of Concern: Ooty Residency
                                  Kindly update the data and rectify the above error.
                                  With regards
                                  R.Putturajan
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                                    AshwathiJ
                                    from Pune, Maharashtra
                                    Oct 4, 2018
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                                    Address: 577005
                                    Website: SHEIN

                                    I placed an order in shein and i wasn't satusfued with the product. So i decided to return the product. Also the delivery executive appeared at my doorstep and collected my parcel. After which for at least one week there was no response for the website for having received the parcel and finally after a long wait i got a reply saying my parcel was received and that they were going to process the refund. The refund amount was credited to my shein wallet although 101rs less than the amount i paid. And then there was an option called withdraw just near the amount, i just clicked on it to see what happens next and after which the amount just disappeared and my shein wallet balance is zero. Now where can i find the refunded amount? What does that withdraw option mean? There is no online chat. Even if you initiate one, there is just no response. Can someone just help me? My 905 rs has just disappeared.
                                    Income Tax Department customer support has been notified about the posted complaint.
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                                      marina mary
                                      from Nellore, Andhra Pradesh
                                      Oct 2, 2018
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                                      Address: 500049
                                      Website: income tax department

                                      Know your pan in this website am getting the error as no records of the provided details (Pan). Please rectify this issue as soon as possible... I want to withdraw my pf amount... First my name in pan was a marinamary there is a space between marina and mary actually it should be a space, but later i changed to anthony marina mary how ever am changing name and checking am getting this error... Whats the problem i couldn't understand.. Its quite urgent. Please do the needful at the earliest...

                                      Anthony marina mary
                                      Pan — aropa5771d
                                      Income Tax Department customer support has been notified about the posted complaint.
                                      Dear Sir/Madam,

                                      My name is Abijeet Halder and my Pan Card No. is AZIPH2189Q. All the information is correct but it was misprint in the card as ABHIJEET HALDER. therefore i would like to get the correction done and get a new PAN CARD.

                                      Thank you
                                      Abijeet Halder
                                      Dear Abijeet,

                                      We have taken note of your grievance. We will investigate the matter and revert shortly.
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                                        Rani56
                                        from Gurgaon, Haryana
                                        Oct 1, 2018
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                                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                                        Subject: [govt enployee of noida authority in possession of black money and benami properties]

                                        This is to bring to your notice illegal possession (Benami property) of real estate properties in noida by misusing position in noida authority.
                                        Mrs. Bimla singh (54 years) is working in planning department of noida authority, administrative complex, sector-6, noida-, uttar pradesh-201301, district gautam buddha nagar. She is a resident of b-207, sector-19, noida, uttar pradesh-201301. Her husband, mr. Charan singh (56 years) works as ex-engg incharge in east delhi mcd
                                        Below is the list of properties which belongs to her, whom she bought in the names of relatives who are either dead now or residing in villages.
                                        1. B-207, sector 19, noida uttar pradesh 201301 (Current residence)
                                        2. I-4, sector 27, noida uttar pradesh 201301 (Property let out)
                                        3. Shop no g-02, sector 18, noida uttar pradesh - 201301 (Complete building owned by her)
                                        4. B-217, sector 71 noida uttar pradesh 201301 (Property let out)
                                        5. Flat possession in omaxe society, vrindavan, uttar pradesh 281121
                                        6. Another property at expressway noida uttar pradesh
                                        7. One more in mayur vihar phase 3, near arya samaj mandir delhi 110096
                                        8. Flat possession in vasundhara, delhi
                                        9. Property purchased in dehradun as well
                                        Few of the above properties were bought in the name of late mr amichand (Farmer) and mr jaiveer singh (Retd govt employee). There are more properties owned by her other than mentioned above.
                                        Activities during demonitization:
                                        • black money was transferred in bank accounts of mr satveer singh (Cousin brother) & his wife and mr daryav singh (Cousin brother). Both of them are residents of saunda (Haripur) village post saunda, district - bulandsheher
                                        • bought creta (Worth 18 l) in dealer's name (Faridabad based) initially and got it transferred in their daughter's name (Shivani singh) later.
                                        • besides this, they are in a possession of gold worth 4-5 crores, other vehicles possessed: swift, passat (30lakhs), and chevrolet beat.
                                        Glimpse of their lifestyle:
                                        • own 4 vehicles with a variety of hatchback and luxurious sedan. (Networth= 60 lakh)
                                        • own more than 3 properties within noida, 2 properties in delhi and rest in dehradun and vrindavan. (Networth= 60 crore)
                                        • have two 3 full time servants and two drivers. One of the driver works part time for her as he works in noida authority-postal dept.
                                        • her son (Shaurya verma) used to study in lotus valley international school, sector-126, noida-greater noida expressway, noida uttar pradesh 201303. He studied in this school for more than 10 years. The quarterly fees of school varies from inr 80, 000 to inr 2, 00, 000. (Expense in 10 years= 80, 000*4*10 ~ 32, 00, 000).
                                        • she is a regular customer of tanishq located at g-10 & 11, market sector-18, noida, uttar pradesh 201301. She has bought gold worth of 5 crore in last 5 years.
                                        How govt. Employees having monthly income of inr 35000 each, can own this much property?
                                        How can they have income of more than 6 lakh per month?
                                        How can they have networth of 80 crore and above?
                                        Income Tax Department customer support has been notified about the posted complaint.
                                        Mobiles Selling Without bill, Without GST.
                                        Thirumala Mobiles
                                        c/o Ramayampet Mandal,
                                        Medak Dist, Telangana.5002101.
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