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India Infoline Finance [IIFL] Complaints & Reviews

www.indiainfoline.com

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Updated: Apr 29, 2025

Complaints 1379

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India Infoline Finance [IIFL] reviews & complaints page 53

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Address: Patna, Bihar

Sir i have open a demat a/c in iifl arya kumar road branches in patna bihar in 2008. but that branch not running now so i m unable to see my a/c status and my transaction from last 4 years.and my mobile no also changed, my new mobile no is [protected]. My ID is SANTBEST but didn't password.so i m unable to done aosh kumarny transaction. kindly do the needful and resolve it quckly. Regards Santosh Kumar [protected]@yahoo.com

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santbest

from Guwahati, Assam

Dec 29, 2014

Sir

i have open a demat a/c in iifl arya kumar road branches in patna bihar in 2008. but that branch not running now so i m unable to see my a/c status and my transaction from last 4 years.and my mobile no also changed, my new mobile no is [protected]. My ID is SANTBEST but didn't password.so i m unable to done any transaction.
kindly do the needful and resolve it quickly.

Regards
Santosh Kumar
[protected]@yahoo.com

Branch roots up - Comment #2097714 - Image #0

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Address: Agra, Uttar Pradesh

Dear Sir, My Bank A/c Dr by 45, 000 by check no. 940482 on Dt 23/12/2014 but not Cr in Ledger till now 27/12/2014. My id is manigup8. I ask to your branch manager lot of time but he is passing my time and not responding. Please look into this matter and make Cr entry in my A/c

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Aug 14, 2020

Complaint marked as Resolved

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spb.1

from Chennai, Tamil Nadu

Jan 1, 2015

your mob number pls

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Address: New Delhi, Delhi

I am holding life time free account with IIFL and paid Rs 555 for that but during the past few months charges of Rs 44 /- said to be deducted and sent at my email. This is very unethical for a reputed company like India India Infoline. This account was opened because of low AMC Charges. I request you to reverse the monthly AMC charges or credit my account for Rs 555/- which was charged at the time of opening the account. My customer ID is 1RAKEAGA.

Aug 14, 2020

Complaint marked as Resolved

customer support has been notified about the posted complaint.

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babup123

from Manthani, Telangana

Jan 27, 2015

I have a DEMAT Account with you opened on the 555 Scheme without AMC. But they starting debiting Rs.45 from November onwards. My User name is BABUP123. Please let me know the reason and kindly reverse the same and in future requesting to do the needful.

S

sreedhar09

from Hyderabad, Telangana

Jan 29, 2015

for me also they charged without any information, i have paid 555 in advance. what should i do to get my back.
my email id sreedhar.[protected]@gmail.com my id is sreemca09.

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Address: New Delhi, Delhi

i, I am holding Demat & Trading account from you since 2008. While the time of opening i have opted for 555 scheme for life time free maintenance (like AMC etc...). But for the last six months, Rs 45/- is debited in my account every month. They are not sticking to their words. In case, if my complaint is not resolved, I shall look for other alternatives. Even, they are not transferring funds to my account om the pretext that IFSC code is not updated. My customer ID MEENUAG9.

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Address: Burdwan, West Bengal

Hi, I am holding Demat & Trading account from you since 2010. While the time of opening i have opted for 555 scheme for life time free maintenance (like AMC etc...). But, from last 2-3 months(since Augt'2014) the AMC charges of Rs 44.94 has been deducted every month. This is too bad and unexpected behaviour from IIFL. As, you are not sticked to your words. If it continues, i may have to look for another option. You are requested to refund the AMC charges which is now deducted monthly. Hoping from positive response from you. My account details : Client Id:- APAL1979, NAME:-ARIJIT PAL.

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Address: New Delhi, Delhi

I am holding life time free account with IIFL and paid Rs.555 for that but during the past few months charges of Rs.44 /- said to be deducted and sent at my email. I have already written e-mail at [protected]@indiainfoline.com on 19.11.2014 and again on 08.12.2014 but no response from them. It is unauthorized and arbitrary and against the terms and conditions agreed at the time of opting Rs.555 scheme. There has been no communication from IIFL regarding this deduction and suddenly they have started deducting on their own. And this becomes more pathetic when they don't bother on the e-mail sent to them and look into and keep sending e-mails from them. When it comes to getting a client they falsely represent the scheme and later start charging. If my issue is not resolved I may be forced to refer the matter to SEBI, the regulator. My Client id is : samirrah

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Address: Bangalore, Karnataka

I have a trading account since last year and at that time I was charged Rs. 555 for life-time free membership (i.e. No AMC charges in future) . But from last few months (Aug-2014) I am noticing that amount of Rs 45 per month was deducted from my account as monthly AMC charges. It is completely breach of agreement and the words from your side. Kindly stop this AMC for existing customers and arrange to refund /credit of it to my account at the earliest otherwise I will look for other option and to approach the appropriate authority. Waiting for a positive response from your side ClientID - YESMANIS

Aug 14, 2020

Complaint marked as Resolved

customer support has been notified about the posted complaint.

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Address: Hyderabad, Andhra Pradesh

I was holding Andhra Bank shares and kept with me for a long time without selling. When I try to sell now, i was informed that already they sold out. How come it happened with out my notice? Also I have observed that there many transactions done like buying and selling shares with out my notice.This is not acceptable for a public organisation like IIFL.. I lost total 1.6Laks for this Unauthorized trading. I have requesting for my adress change since 3 years, even I personally visited IIFL office and submitted my request, But no action taken so far. My ID:anegonam and RM was Rajesh Gorantla Please do the need full and provide justice. Thanks,

Aug 14, 2020

Complaint marked as Resolved

customer support has been notified about the posted complaint.

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India Infoline Finance [IIFL] Customer Care

from Mumbai, Maharashtra

Dec 2, 2014

Verified Support

Dear Sir,

This is with regards to your complaint regarding transactions in Andhra bank. As per your conversation with our official, please note that the transaction & ledger statement from the date of inception has been sent to your registered email id. We would request you to gothrough the same and getback to us incase of any discrepancy.

Regards
IIFL Customer Care Team

R

Ramesh Anegondi

from Jaipur, Rajasthan

Dec 26, 2014

IIFL Customer Care Team,

I have sent two mails to IIFL which they provided. I haven't heard anything back from IIFL. My shares are sold by IIFL It self as per my discussion with CS IIFL. We are not aware of those transactions like buying /selling shares.
Please let me know the reason for selling my Andhra Bank shares.

Thanks,
Ramesh

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Address: Meerut, Uttar Pradesh

I have a trading account since 2007 and at that time I was charged Rs. 555 for life-time free membership (i.e. No AMC charges in future) . But from last few months (Aug-2014) I am noticing that amount of Rs 45 per month was deducted from my account as monthly AMC charges. It is completely breach of agreement and the words from your side. Kindly stop this AMC for existing customers and arrange to refund /credit of it to my account at the earliest otherwise I will look for other option and to approach the appropriate authority. Waiting for a positive response from your side ClientID - PRACHI96 Name - Prachi Goel

Aug 7, 2021

Complaint marked as Resolved

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India Infoline Finance [IIFL] Customer Care

from Mumbai, Maharashtra

Nov 11, 2014

Verified Support

Dear Sir,

We would like to inform you that the DP Charges have been revised and it is in pursuant with the terms & conditions as per the KYC/Account opening form & Rights and Obligations of Beneficial Owner and Depository Participant as prescribed by SEBI and Depositories.

Further, there was an intimation regarding the same sent to your registered email id.

However, considering your relationship with us, we have credited Rs.555 to your ledger account as a goodwill gesture.

Regards

IIFL Customer Service Team

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Address: Meerut, Uttar Pradesh

I have a trading account since 2007 and at that time I was charged Rs. 555 for life-time free membership (i.e. No AMC charges in future) . But from last few months (Aug-2014) I am noticing that amount of Rs 45 per month was deducted from my account as monthly AMC charges. It is completely breach of agreement and the words from your side. Kindly stop this AMC for existing customers and arrange to refund /credit of it to my account at the earliest otherwise I will look for other option and to approach the appropriate authority. Waiting for a positive response from your side ClientID - SANDEE96 Name - Sandeep Goel

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Nov 11, 2014

India Infoline Finance [IIFL] Customer Care's response We would like to inform you that the DP Charges have been revised and it is in pursuant with the terms & conditions as per the KYC/Account opening form & Rights and Obligations of Beneficial Owner and Depository Participant as prescribed by SEBI and Depositories. Further, there was an intimation regarding the same sent to your registered email id in this regard. However, considering your relationship with us, we have credited Rs.555 to your ledger account as a goodwill gesture.

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Address: Lucknow, Uttar Pradesh

Dear sir, I am holding a Dmat & trading account since 28.06.2007. At the time of opening of account I have opted for the Rs. 555/- scheme for life time free maintaenance scheme( No AMC charges in future) . But from last few months I am noticing that amount of Rs 45 per month was deducted from my account as monthly AMC charges. This is breach of words from your side. Kindly arrange to refund /credit to my account at the earliest otherwise I will look for other option and to approach the appropriate authority. Hope for a positive response from your side. ClientId : SEEMRIZV Name : SEEMA RIZVI

Aug 14, 2020

Complaint marked as Resolved

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seemarizvi

from Lakhimpur, Uttar Pradesh

Nov 5, 2014

Today i.e. on 5th Nov.14 after going through the ledger I come to know that amount of Rs.
555/= credited into my account which was paid to IIFL initially for
life long AMC free account. No refund was made against the deductions of
Rs. 45 made from my accounts as monthly AMC charges. My simple point is that I am not requesting for refund of Rs.
555/= I am only requesting for the restoration of initial AMC charges
free life long scheme. So, I am interested in the scheme I opted at the
time of account and IIFL can not change the scheme without the approval
of account holder.

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Address: Hyderabad, Andhra Pradesh

HI, I am holding Dmat & Trading account from you last couple of years. While the time of opening i have opted for 555 scheme for life time free maintenance (like AMC etc...). But, from last 2-3 months the AMC charges of Rs 44 deducting every month. Will joining they told brokerage charges as 3ps for equity and 1ps for day trading and now they charaged 50ps for equity and 30ps for day trading. This is too bad and unexpected behaviour from IIFL. As, you are not sticked to your words. If it continues, i may have to look for another option. Hoping from +ve response from you. My account details : Client Id : CHPRIYAM. Thanks.

Aug 14, 2020

Complaint marked as Resolved

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Address: Ahmedabad, Gujarat

My mother had a demat account with them and they registered my email address as a point of contact. After an outstanding performance by the team, she discontinued the service. I went to there office atleast 5 times (2 times with my mother) and provided all the documents. They transferred all the shares; except one to the new account. They said they love the share so much that they cannot transfer it. I atleast told 15 times to take it and consider as a tip. But they love me so much that they don't want to close my account or stop sending emails to crap to me. Not sure how many times, i stopped counting now. I almost emailed all the ID's on the website but they love me so much that they still emails me. I don't know what to do. I tried unsubscribe tired calling emailing everything i can.

Aug 14, 2020

Complaint marked as Resolved

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Address: Mumbai City, Maharashtra

Dear sir I am yusuf shaikh clint id YUFARZ having an Account in india infoline pvt ltd I had Purchase a sundaram multi share 50, 000 quantity with a rate of Rs 1.95 and they have overcharged me with a 0.20 paisa brockrage on each Share. When i complaint about it they agree with the high brokrage they had charged and then reduced it to 0.5 paisa per share brokrage. But india infoline is refusing to revert me back the overcharged brockrage to my account and had theretened me sell my holding share on the market. As i had a balance cheque of 30, 000 on my account which i had not given because of this dispute. But i m ready to give the cheque at any point of time unless they return me back the overcharged brockrage amounting rs more then 10, 000 . I am ready with the cheque they should not sell my holding.

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Aug 14, 2020

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Address: Pune, Maharashtra

Sir I am open the account in your company in your agent (Mr Iswar Singh) on the year of 2009 and give the cheque of Rs60, 000/- He promise me, the company is given good growth after some year but last one back enquire through customer care the personal is not given proper response. Ask so many times then one personnel told me my account is only Rs20, 000/- is balance but my investment amount is very low. Kindly request to you where is my balance amount gone. Anuradha Kumari [protected] [protected]@gmail.com

Aug 14, 2020

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Address: Ahmedabad, Gujarat

Hi, My Login ID is "RPMODI15". I am IIFL customer for more than 6 years. I have opted IIFL because there were no AMC charges for lifetime if you pay 555 Rs. (Scheme run by IIFL at that time in 2008 ) As per the scheme, I have not charged any amount. but from last 2 days I was receiving automatic emails as my account balance went to debit. I write to customer care and they told me every month you have to Pay 40 Rs + Service Tax as a AMC charges. I replied, I have a lifetime free account with no AMC Charges. They told me rules are changed and now they have introduced AMC charges. I am thinking to file my case in Consumer court and if some one have the same situation let me know (to make our case stronger). They have cheated in the name of life time free account.

Aug 14, 2020

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singhalvinay

Nov 1, 2014

Yes ..They are doing the same with everyone...the charges being raised heavily...Count me in

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Address: New Delhi, Delhi

Dear Sir / Madam, I have opened my Demant account in your company of Rs.500/- for life time. But Now, you are charging AMC charges or other charges. ID MITTRAVI CONTACT NO [protected] Pl.do the needful. Thanks Ravin Mittal [protected]

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Address: Aligarh, Uttar Pradesh

Dear Team I have launch a complaint against IIFL in 18/09/2014 that company will do the fraud loans at my KYC and more than 1 month have gone but the problem is still not resolve and there is no update at company side after contacting so many times. Regard's Peeyush Singh [protected]

Aug 14, 2020

Complaint marked as Resolved

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Address: Hyderabad, Andhra Pradesh

Mr.s.rehan qurram quadri loan accountno: 704946 i tried to contact you through all way i can but there is no response from the email i sent and the calls i made in the regard of closure of my account i want all details, its a humble request to you, please.reply as soon as possible. thank you

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Address: Ahmedabad, Gujarat

my loan ac number in iifl is 1831 and i have paid payment in 5th month which they have not given effect on the respective dates and as on date i m trying to contact them but the call number [protected] is no one picking since last 10 days and not getting proper reply from ahmedbad office and not getting any response since lsat 15 days agaisnt my complaint

Complaint marked as Resolved

Verified Support

Sep 22, 2014

India Infoline Finance [IIFL] Customer Care's response Dear Sir, We beleive that our representative have spoken to you and have resolved your issue. Please feel free to reach out to us anytime. You can write to us at https://www.facebook.com/IIFLGroup as well. Warm Regards, Social Media Team IIFL

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