IndiaBulls Complaints & Reviews

This is regarding the booking of Anchor Park Property-Lakozy Builders, Flat no. G 004, Tulip D wing through Indiabulls.

Mr. Vivek Pandey had shown us the above property on 17th Aug’17 with the help of Mr. Naidu (broker) and to take it further we had meet Mr. Himanshu Singh on 19th Aug’17 at Indiabulls office.

Duo had quoted the discounted flat cost as 40 lakhs which includes GST, Development Cost, Maintenance cost, stamp duty etc. Both had promised that there is no hidden cost in it. We had also clearly mentioned that our budget is not more than 39.5 lakhs. Though we thus started to arrange funds accordingly and managed to arrange the funds.

With this we took the decision to book the flat and thus paid the booking amount of 2, 00, 000 Rupees on cheque to Mr. Himanshu Singh (via two cheques of Rs. 1, 49, 000 and Rs. 51, 000 o[censored]nion Bank). On 23rd October 17, we had visited Indiabulls office to collect the confirmation on the flat cost and get acknowledgement of it. Mr. Himanshu Singh shared the Application Entry Snapshot report (CMID: CM18976) which has total cost of flat with all the components as 40, 74, 896. While giving this snapshot, Mr. Himanshu Singh had cheered us saying that the flat cost is closed as per his commitment of 40 lakhs. And this is the final amount needs to be paid to get the keys.

Post this on 24th Oct’17, we had paid another 6, 00, 000 (via two cheques in part of 500000 and 100000) to Vivek Pandey and the same got cleared. Now after waiting for long time we took continuous follow-up with Himanshu and Vivek for stamp duty and registration. Both ignored our calls and keep on delaying the further procedure.

Mr. Himanshu Singh than asked to pay 2, 61, 000 for Stamp duty and registration for the above flat. We arranged the funds and paid the cheque to Himashu Singh. On 15th Dec’17 we got our flat registered with stamp duty. Apart this we paid 5000 rupees Mr. Verma from Lakozy Builders present during the flat registration and stamp duty procedure.

On 20th Dec’17 we collected the agreement from Mr. Himanshu Singh at Indiabulls office.

Post his, On same day 20th Dec’17 evening, the very first time got an email from Lakozy Builders to pay the balance amount 37, 41, 773 Rupees via a Demand letter dated 22th Dec’17 (pre-dated) and asking us to collect the original demand letter from Indiabulls. Now when we saw this we were completely shocked as the amount adds up more than 48 lakhs. We never accepted this amount to purchase the flat. We immediately called Mr. Himanshu Singh, his approach completely changed and was rude while talking and said this amount is what is accepted and you will have to pay this amount and was adamantly denying the fact.

To our rescue, the very next day we visited Indiabulls office to visit Mr. Manish Dhanda, but Mr. Himanshu Singh interrupted us and not allowed us to meet Mr. Manish Dhanda. He arrogantly asked to pay the money or else cancel the property or keep it on hold to sell to someone else.

Than we visited at Lokozy Builders office at Lowerparel at same day. There Mr. Vikas was not available so in his absence we meet Nishita ma’am and she asked us to solve the problem with Indiabulls and advised to send an email to Indiabulls and keep Vikas in cc.

Next day Mr. Manish Dhanda called Mr. Naidu to meet. There he a showed to Mr. Naidu the cost sheet on system. The cost sheet had my forged sign on flat cost of 48 lakhs. I have never seen and nor signed such documents. This is completely forgery.

Than we immediately rushed to Lakozy builder’s office and met Mr. Vikas. We explained him our problem. Than when told him the dealing is closed at 40 lakhs than why the demand letter was raised of 48 lakhs. Than from his email system he removed the cost sheet which Indiabulls had sent. He showed the cost sheet of 48 lakhs which we had never signed. This is also complete forgery. Then when we showed him the snapshot given by Mr. Himanshu Singh, he accepted that this is a cheat case from Indiabulls and asked to fight for justice. He also said he doesn’t have the original cost sheet as Indiabulls did not give the hard copy.

To let Mr. Manish Dhanda know this, we sent out an email to him and senior people of Indiabulls saying we had come to your office but Mr. Himanshu Singh did not allow us to meet you.

After this Mr. Himanshu Singh called us and asked us why did we put email to higher authority and told you will have to pay the amount.

We waited for couple of days but there was no response from any person from Indiabulls. Since we were not getting response from both the sides we approached Mr. Manish Dhanda on call, he then started collecting all the information about this deal.

On 16th Jan’18 we visited Indiabulls office to meet Mr. Manish Dhanda, we found out that we have not received the Demand letter from Indiabulls. He also showed the Cost sheet which had forged sign of Reshma Sholay. Also, to note, this cost sheet at Indiabulls office is different from the cost sheet shown at Lokozy builders office. Both the cost sheet had forged sign of Reshma Sholay. Both Indiabulls and Lakozy builder did not have the original copy of the cost sheet. Mr. Himanshu claimed this cost sheet was signed by Mr. Vivek Pandey and he has also submitted the Demand letter. But Reshma Sholay has never signed on the cost sheet neither has she received the Demand letter. There is also no acknowledgement of the same with Indiabulls neither with Lakozy builders.

We belong from a middle-class family and living in Mumbai since 4 decades. Till today we have purchased about 3 flats. But till today we have never faced any such incident. We were very much glad to deal the property through Indiabulls brand as this brand. We were not dealing through any small-time company. We were dealing with INDIABULLS. But after 4 months we feel we have been cheated by Indiabulls. We are deeply broken and have no peace and feel restless about the money we have invested. We are currently paying interest to the banks from where we have taken loan.

We write this letter to get justice in this case and highest punishment to the person who has done this wrong against us.

I request you to solve this case by 1-week time as we have already lost 4 months and every single day is difficult to pass.

Mr. Manish Dhanda has promised that after having all the discussion he promised us that he will put his sincere efforts to solve our problems at the earliest and to his level best. This letter is demanded by Mr. Manish Dhanda and Finance head of Indiabulls (Sandeep) to setup an enquiry to clarify the fact and a solution to this case.

S.V. Manoharan, Ms. Reshma Sholay

Hello i wana inform to u regarding extra payment deduction. My registry date was 5 jan 2018 but interest deduct from 31 dec 2017, why i will pay interest before 5th jan. Second thing i personally visited in your office before 5 days back and discussed with branch manager but not received any response till date. My experience with indiabulls is they cheat the customer.

I had purchased the piece of land situated at Khasra no. 301/2 and 310/1.The seller of land subsequently developed a colony named Godha estate on such land.The plots of that colony is mortgaged to MPFC in may 2016.On request of complainant the development permission of said colony is suspended. All this facts were informed to your Indore office. However the Indore peoples are under the influence of the said colonizer, despite the fact that all these things are informed to them by a letter acknowledged by him, still they financed the plots of Godha estate.I have already filed the suit in the court for the registry of that land. We once again inform you to not finance the plots on the said land otherwise we will suit your company also for all this manipulations as one of party in the court, RBI or EOW.
Preeti Agrawal
W/o CA Nitin Agrawal
B-4 Rao Raja Park Colony
2-A MG Road.Indore
Contact[protected], 4283817, [protected]

Hi

This is sonali i would like bring this to your attention PL02104459 my loan application no. that being a coustmer i have faced alot of problems with your company i have applied my loan on 10th jab 2018 online through your app but it went offline because of my bank and i submitted all my documents to your credit department in akshay.[protected]@indiabulls.com who was from credit department and he assured me that I can get 100000rs loan according to my salary but your call centre people told me that there's a technical error which is showing approval of 76000rs n emi which is deducting is of 1lk so it's been 4 days your people can't rectify this small problem and everyday telling me mam juzz wait for 24 hrs and now itz been 4 days nobody is nothing so is this the way u handle your coustmer

Dear Indiabulls Team,

I had visited to South Ex, New Delhi customer care office to take the benefits of Pradhan Mantri Awas Yojna many times but every time they had misguided me and finally told me that I am not qualify for the scheme.Same also I confirmed from other persons who had taken the benefits from other banks like DHFL and they received the benefits.My one colleague also taken the benefits from DHFL.Same I confirmed from few govt sector banks also and they told me that I am eligible for benefits and Indiabulls is intentionally cheating you and not giving benefits.It means Indiabulls is not following the guidelines given by PMO office and not giving the benefits to customers as guided by Indian government.

Please check the matter and arrange to provide the benefits to me from the date I have taken the loan from the bank.

If I will not get the proper response with the benefits I will escalate the issue in PMO office and banking Ombudsman.

Hi,
I want to snatch the attention to my application (Pl[protected] for loan in indiabulls through dhani app.
Here is the tracking details:
Login and application created on 08/01/2018

Appointment was fixed to collect the documents on 10.01.2018 (No executive contacted, no executive came to the location. Service desk person asked to wait for 24 hours)

Again on 11.01.2018 (No executive contacted, no executive came to the location. Service desk person asked to wait for 24 hours)

Again on 12.01.2018 (No executive contacted, no executive came to the location. Service desk person asked to wait for 24 hours)

Here it is 72 (3x24) hours i am waiting to get this issue to be resolved.
I want this issue to be considered with a high priority.
Please contact here:[protected]
Mailmemanisa.[protected]@gmail.com

Indiabulls is very careless about customer. My property has been sell out, i was apply for list of document on 21/12/2017. As per their rule within 21 days they send the same to mail id but till date they don't do. I am very disappointed with the service of indiabulls. Even they not receive the call in head office also. Customer care number is also making fool again and again to customers. Calling in customer care is just waisting of time nothing else. This is my loan number hhlind00375876.

All the commitment made by indabulls team is always fake i will never recommend this company for housing finance i also have the same problem. My, loan account no hhlbhp00348540, customer name mr. Uday roy i had completed all the paper formalities for pmay subsidy during disbursement of loan and the same has been confirmed by there operation team here in bhopal. Now after 6 month of loan disbursement i received a call from your ho that i am not eligible for the subsidy scheme right now as my paper work is not completed. Since 6 months india bull's team was sleeping in this matter, this is purely india bull's duty to complete the documentation as per the regulations so that customer can avail the subsidy. Now there ho say we dont have property map, permission of nagar and one more. I dont understand with out this documents how could the loan has been disbursed? India bulls intentionally do this to customers. And there is no customer service available with this company before disbursement they visit customer 50 times a day after disbursement for everything they ask to visit the branch, they trap the customers i think

I had applied home loan of 25lakhs... But no response from mr jagdish and lakshmish... As they collected my file. Before 20days... Mr jagdish is not even responsing and before he told me my eligibility is 17 lakhs now he is not responsible get... And he is telling credit is on leave... I am about to start my construction with in 3days... What kind of response is this

I am reshma sholay from mumbai. We are from middle class family.
We have booked house in anchor park through indiabull people from himanshu singh & manish dhanda on 19th aug 2017 in 40 lakh but after paying 10.61 lakh including registration & stamp duty on 15th dec 2017. After payment they gives us wrong demand letter to pay another 48 lakhs including gst & parking charge gst. They are cheating a alot. And forcing us to pay another 8 lakh all unwanted gst payment. Without giving any deep detail on the time of booking. And have trapped us seeiously now we are not able to pay more money.

Dear sir,
I am sachin nagpurkar from nagpur. I am applying personal loan from ur bank and i was submitted my documents with loan agreement & 5 cheques favor of ifl but reject my case on basis my credit score but my credit score is 715 as per ur documents so please give me reply how it's possible.

My phone number - [protected]
Please give me reply

Dear sir,
I have applied for a personal loan on indiabulls dhani through my mobile app. Amount has been approved for rs-186000. After the final approved they have collected my 4 no of cheques. Then after next day they have rejected my loan without any reason.. Afterwards i sent a email to [protected]@indiabulls.com regarding return of my cheques. But i didn't received any single reply. From customer care i am not getting a valid response.
Pesrsonal loan number - pl[protected]. So please help me.
My reg mobile number with indiabulls - [protected]

I had applied in indiabulls, noida for a loan of rs.42 lacs in sep 2017.in order to speed up the disbursal of loan i had submitted all my documents within 1 week, now here comes end of dec 2017 and indiabulls still did not know if they can sanction a loan or not. Since i already proceed for a sale agreement with the seller as instruction given by indiabulls, i had to literally make hundreds of calls and visits to their office to confirm if they will be given or not.

Note: i had already paid seven lakh fifty thousand (7, 50, 000/) on the basis of section letter given by indiabulls,.

I had singed all the docket and submit all the required (Agreement paper, cheques) etc. At indiabulls office premises, processing fee cheque also debited from my account,
Seems i have make my life's biggest mistake to choose indiabulls.

Loan was stuck at the disbursal stage on final verification, as per record duplicate pan card reflection against my name, i was shocked with this statement on final stage, which cause my life time saving money on risk, why this was not reported to me before releasing sanction letter, i personally visited incometax department office and raised request to immediately de-activate duplicate pan number which is reflecting against my name, and retain my old pan number,
All the poof of the pan cancellation application letter and document submitted to indiabulls office, but still no response from indiabulls.

Would like to escalate further on this, urgent basis this is critical for me now why this was not reported to me before releasing sanction letter, which cause my life time saving money on risk.

My contact number : [protected]

We had booked a flat at india bulls green in 2009 with 20% downpayment. There were amendments to the project and approvals to be received and the slab wise payment almost 95% has been collected from us. As i did not receive any communication from them after march 2015 which was a collection notice for our slab wise payment. I wrote to them in may 2017 enquiring about the status of the flat and the project. The reply from the customer care is as follows: "we refer to the agreement for sale executed between the parties and the timeline for possession mentioned therein (July 2017)

We are doing our best to adhere to the timeline, as mentioned in the agreement."

After which the only communication received is about gst & rera and change of bank account details all through email. On calling the customer care nos to enquire about the project i am told that it will take another 3 months for the completion the tower and another 5 to 6months for the finishing, expected date of possession is dec 2018.

I now want to claim compensation from india bulls for the delay. And want india bulls to give a firm possession date and adhere to it. India bulls should be penalised for the delay and the investors compensated.

If there are other investors of india bulls green panvel - we can look at taking legal action together. Contact me - [protected]@yahoo.com

I was sanctioned and availed a home loan vide account no. Hhllaj00335103 with you amount of loan is rs. 39, 21, 000/-. I applied for "prime minister awas yojana" on 06-jun-2017, 10-jul-2017 and 20-jul-2017 vide reference no. "dr01092521", "dr01136504" and dr01151495 respectively. The same is rejected due to reason as "balance tranafer", but i had sanctioned a fresh loan from you. Then why application is rejected as balance transfer reason. There is already 6 months time gone. So please do the needful and help me out for the same. Why customer is suffer for negligence of "indiabulls housing finance limited"? Please process the same at earliest.

Sir/madam
This is shaik ibrahim. I have installed indiabulls personal loan app.
I have just checked how much personal loan could i get. But i am unable to logout of the app - indiabulls phone pe loan. Even if i reinstalled the app it shows the same last step where i stopped. Now i want to take loan by editing the previous details. Please help me. I will be thankful to you in case of that

My loan in indiabulls was foreclosed on 24th nov, why i got a msg for emi deduction on 5th dec again, would request to cancel this processing, complaint no[protected], this is not in ethics and bad practise to take emi from customer who has foreclosed it, make your system appropriate, not happy with your toll free supprt, i will approach regulatory rbi is this continues
Closed indiabulls loan account no. Hhlbag00239547. Pls fix this asap as i don't want to spoil my civil record because of your issues

This is a malpractice indiabulls is doing by not closing loan on right time & initiating emi request for foreclosed loan, please take action at earliest as emi hit date is on 5th dec, & the loan is already closed.

Interaction 12241085, last 15 days.

My name is chetan marwah and i have an existing home loan and lap with india bulls. I filled the form for pradhan mantri awas yojna scheme and the last date for the same was 2nd of november, 2017 for the status. Somehow i called the customer care and came to know that my application gets rejected because of below reason:

No female owner (Single or joint) in the ownership of the flat.

It is shocked to get this kind of reason where the original registry is under 2 names: chetan marwah & nandini marwah and same deposited with indiabulls (Original one). At the time of filling the form, i was assured that all the necessary details along with the documents will be attached to make this simple. I want this to get rectified asap.

Below are the details of my home loan account number:-

Home loan no - hherhn00348558 & hhlrhn[protected].

Respected sir/madam
My ref no.832544. My loan decline thereafter my executives not receiving my call. What can i do.

Agar mera loan sanction nahi ho sakta tha to fir meri application kyu li gayi.
Koi bhi query mujhe poochhna hai to main kisse poochho. Call center pe mere executives se baat karne bolte hai. Lekin woh call hi nahi receive karte hai.

Team of indiabulls (Thane mumbai) tooks all the original documents about to sanction loan,
After sanctioned, they have rejected due to incorrect documention such as allotments letter.

When father had taken a home loan against same property before 15 years ago, bank had misplaced original allotment letter.

After receiving such a comments from indiabulls team, we are asked mumbai mhada to provide og copy of it.

Did it, and submitted og copy given by mhada after 20 days,
After submission of all documents, again indiabulls team raised query that given og copy from mhada is not applicable, and not as mark.

We asked them to put it on mail, so we can fight with mhada for og copy.

The indiabulls team not agreed to put it on mail.

And now almost after 5 months, i am writing for positive reply, but still no response from them...

Every time i have to call tem, they suppose to be like nothing important to us.