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Indian Bank Complaints & Reviews

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Updated: Nov 7, 2025
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V
Vinithkumar Pillai
Mar 18, 2022
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Respected Sir/ Mam,

I am Vinith Kumar Pillai, I have opened the savings account in your bank with the account number[protected].

Requested to please reactivate my savings account number[protected] as I am unable to transact online with your bank as it was not used for year due to which the account had become blocked. I request your bank to kindly reactivate my account and Internet banking/Online transfer so that I can continuously use my account.

I am currently working outside India in Doha, Qatar, due to which I am not able to personally visit the Siddharth nagar Goregaon west branch to activate the account. Please let me know any documents required to reactivate the account and online banking services.

I already visited the siddharth Nagar branch in February 2022 to activate my account. Submitted the kya form with adhere card verification and required documents. But the account is still inactive and can't do any type of transactions. Looking forward to your kind assistance on this matter.
Indian Bank customer support has been notified about the posted complaint.
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    Sandhya Thiyanu
    Mar 18, 2022
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    Dear team
    I am holding account in erode gandhiji road branch and my account number for your reference is [protected] and due to my family emergency for availing jewel loan I visited your branch ( since I felt something lucky in ur branch bcoz I closed my previous loan than I expected date ) on last Saturday (05.03.22) . Since I have recently got my job in Chennai high court I shifted my home from erode to Chennai and during my shifting process I have lost my Cheque books, Atm card and passbook … when I visited jewel loan counter I was asked to provide the account number so I visited service counter after verifying my identity she provided me with my account number and she asked me the purpose I said I want to avail jewel loan and withdraw cash … for that she said without passbook I can’t withdraw the amount ( Being an ex banker for 8 years in icicic bank I dnt know what’s the link between passbook and withdraw money from my account where I myself visited branch Along with my original id proof ) and when I said I lost my passbook immediately she told me I should give a written request letter to counter number 2 for a duplicate passbook … so I asked her to give me 1 a4 sheet she said that also I can get in 2nd counter … so I went to 2nd counter and was standing there immediately the service counter lady came to that and commented something and at last I noticed only one sentence women is always women … I was not aware at that time ( later I realised ) those lines and comments were about me for just lost of my passbook and chequebook … I was waiting 3 to 5 mins and asked min 5 times to get one a4 sheet but he was sitting like he dnt hear my voice .. so immediately my brother went outside and bought a4 sheets … I wrote a letter and I pledged my jewels and again I was waiting in a queue to get the prefilled forms which is already readily avl in your bank for giving all request in one form …. So my bad luck I was again forced to go to the same 2nd counter and waited in a queue… he attended one customer in front of me and one more customer on the beside of me and I patiently waited until my turn and when my turn comes I asked him to give the request form but this time also he sat like he dnt hear my voice then from back of me my brother asked for the same request then immediately he gave the request … I literally got irritated and went to managers cabin to make a complaint and narrated him about the incident and he said definitely I will advice him mam but not now but separately.. due to his age factor I considered that and quietly came back … after filling the form again I was waiting in a queue to give the form as like previous customers did ( they just handed over the form to 2nd counter), but when my turn comes even though I wrote very clearly that I have lost he was asking why you have written stories what happened to your passbook and cheque book he posed a question to me …. I told him pls read my request letter completely … then he told me get a sign from nearby counter mam but he dnt insist for the other customers ( for others he himself got the request and kept near to the next counter mam for approving ) … so I again went to the next counter and waited in a queue and after asking nearby customers permissions finally I got the madams sign and again mam told me to give that sir but the moment he told me to see the next counter he went for lunch … when my brother inquired on that mam about the timing of that 2nd counter sir return back she said he will come around 3pm I was surprised lunch timing is 2 to 2.30 but how come 3pm he will return back … immediately I went to managers cabin and I narrated all the incident that was happened and informed him that to just handover the request which that 2nd counter employee volunteerly made me to wait as if I did a blender mistake I cannot wait and insisted manager to handover the request on behalf of me ..
    But he signed the request and gave me back by saying since he dnt have permission to do my request he has approved my request so that I can wait and give back in 2nd counter … then literally I got angry and asked one simple question to him, I can understand that you can’t do but as a manager can’t you insist your employee to do this request … then he accepted the request …
    1. Is losing a passbook, cheque book and Atm is that much biggest crime according to your bank ???
    2. I heard without cheque book, withdrawal can’t be possible but how come in ur bank without passbook I can’t able to withdraw money even if I had brought my original id proof and myself visited ur base branch ???
    3. Why the initial service counter lady and 2nd counter officer commented on me loudly about losing of welcome kits ??? Am I looking joker to them or is this is the way of your staffs behaviour to the customer ????
    4. Why 2nd counter service person volunterily made me to visit the next counter for signing where he dnt asked the previous customers to do so ????
    5. Why he denied giving an a4 sheet for writing a written request letter ??? Is it a banks instructions to the branch not to give the sheets to customers ???
    6. When the prefilled form is readily avl for requests why that service counter lady insisted me to give a written request letter??? Dnt your service counter staffs have that basic knowledge about this ????

    I need a proper explanations for my questions along with a hand written apology letter with sign from that 2nd service counter employee of your erode Gandhiji branch and the service counter lady who attended my query first and commented on me …

    Awaiting your reponse.
    Regards
    Sandhya m
    [protected]
    Indian Bank customer support has been notified about the posted complaint.
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      J
      Jeevapriyan
      Mar 18, 2022
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      Address: 20, Bazaar Street, Kattur, Minjur , District: TIRUVALLUR , State: TAMIL NADU ,Pincode:601203

      I'm jeeva priyan holder of saving account in your bank. my account number is [protected]. The Subject is Refund amount ₹999 from Amazon not received. I'll contact the customer care of Amazon they said, "we have already processed your amount to your bank it's some issues of your bank side", and they gave this transaction reference number is[protected]. please credit this amount as soon as possible
      Indian Bank customer support has been notified about the posted complaint.
      Mar 18, 2022
      Updated by Jeevapriyan
      No updates
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        B
        BADMASRI PADMANABAN
        Mar 18, 2022
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        Address: 1/71 vinayagar kovil street , Elayandipattu , pombur post , vanur taluk , Villupuram District , Tamilnadu - 605652

        I given a letter for transferring my indian bank account from ethiraj salai branch to thirukkanur branch on 28.1.2022
        The bank officer said me to submit the letter it will automatically transfer after 1 month...My native is villupuram I can't able to go to chennai easily...It was difficult to me because I am working as a staff nurse and I am in covid duty..I cant get leave to go to bank...They not yet transfered my account . And they are not attending my call and not responding to my complaint .Please help me to transfer my bank account .
        Indian Bank customer support has been notified about the posted complaint.
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          J
          Jeevapriyan
          Mar 17, 2022
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          Amount not received from Amazon but Amazon customer care person said we have processed your amount to your bank.
          Indian Bank customer support has been notified about the posted complaint.
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            A
            Agnes Maths
            from Vellore, Tamil Nadu
            Mar 15, 2022
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            Address: Indian Bank,Gandhi nagar, Sathuvachari, Vellore 632009.

            I have ordered and received a XP-Pen Deco Fun L Green Graphics Tablet 10 x 6.27 Inch Pen Tablet with 8192 Levels Pressure Sensitivity Battery-Free Stylus, 60 Degrees of tilt Action and Android Support from Amazon on February 2nd, 2022 and paid by cash of Rs.4, 099. Due, to a product missing I have to return and It was returned on February 4, 2022. But, I have not received my refund yet. Amazon says they have initiated by February 4 the refund and gave the Reference number([protected]-The reference number given by Amazon). But, the bank says nothing has credited in my account. I need this to be fixed. Please do consider. Let me know if there is any other details needed.
            +1 photos
            Indian Bank customer support has been notified about the posted complaint.
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              P
              Preethi_pre
              Mar 10, 2022
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              Resolved

              While paying fees through CC AVENUE gateway online on 07.03.2022 the fees Rs.14, 986 for the course in Veranda Race once the payment made the page showed error as site cannot be reached, but the amount was deducted from my account, but I didn't receive any confirmation receipt as fees paid and once I enquired veranda race even the amount was not credited to veranda race. Kindly refund or update on the same.
              Thank you.
              +1 photos
              Mar 15, 2022
              Complaint marked as Resolved 
              Indian Bank customer support has been notified about the posted complaint.
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                Z
                Zeeshanhafsa
                Mar 9, 2022
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                Address: MUMBAI

                Reference account name : Aka pasting works
                Account number : [protected]
                Bank : INDIAN bank

                With reference from above account number I have done wrong transaction of Rs 20, 000/- in Arvind saw account [protected] instead of doing in MD monu account [protected] (SARSAWAT BANK)
                So please reverse the amount in my account [protected]

                thanks & regards
                [protected]
                Indian Bank customer support has been notified about the posted complaint.
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                  A
                  Abdul kadhar2025
                  Mar 8, 2022
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                  Address: TIRUPANTHURUTHI
                  Website: ALL THE WEBSITE

                  I am holding indina bank account and i am not able to access the transaction password in the online
                  ERROR MESSAGE-1031 ONLINE TRANSACTION PASSWORD GENERATION PENDING FOR ACTIVATION

                  I got Debit card from the branch but it is not able to activate through ATM

                  Branch name:TIRUPANTHURUTHI, THANJAVUR DIST(IDIB 000T 106)
                  Indian Bank customer support has been notified about the posted complaint.
                  Is this resolved? I am facing similar issue.
                  Abdul kadhar2025's [Complaint's author] reply, Apr 18, 2022
                  Yes I visited the branch and got the new card without printed my name on the card and now it is working
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                    B
                    Bala crazy
                    Mar 8, 2022
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                    Address: uthukottai

                    Account open on jan first week but still card cannot received
                    Indian Bank customer support has been notified about the posted complaint.
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                      S
                      Subash97
                      from Pondicherry, Puducherry
                      Mar 6, 2022
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                      Money stocked, but message shown cash is withdrawn but I'm not receiving money from there
                      Indian Bank customer support has been notified about the posted complaint.
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                        N
                        Nadanakaruppayaraj
                        from Bhuvanagiri, Tamil Nadu
                        Mar 6, 2022
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                        Address: 3,Main road, bhuvanagiri Cuddalore district

                        Hi sir. I am from Tamilnadu cuddalore district Bhuvanagiri 608601. I have an account in Indian bank Bhuvanagiri branch. I want educational loan for studies but the branch manager is not available. I asked the assistant manager for loan but if manager is available then only you got educational loan. My college is forced to pay the fees, so i requested you to arrange an another way for educational loan process. Thanking you
                        Indian Bank customer support has been notified about the posted complaint.
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                          A
                          Aditya Narkar
                          Mar 4, 2022
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                          Resolved

                          Address: Prabhadevi

                          I (Prabhadevi Branch), have already paid the charges of credit card through IB cheque bearing no: 778702 at Prabhadevi Branch on 25th February 2022, but I didn't got any confirmation from your side if it is received or not.

                          Giving details information of payments below:
                          1) Amount of Rs. 25, 533/-( Twenty five thousand five hundred and thirty three only)
                          Mar 4, 2022
                          Complaint marked as Resolved 
                          Not Yet Solved.
                          Indian Bank customer support has been notified about the posted complaint.
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                            S
                            somnathducunt
                            from Hyderabad, Telangana
                            Mar 3, 2022
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                            Amount debited beneficiary not credited

                            INDIAN BANK
                            CMDA(CHENNAI)
                            IFSC CODE :IDIB000I010
                            M M D A Towers 8, Gandhi Irwin Road, Egmore Chennai, Tamil Nadu
                            Branch Code :01239
                            Account Number :[protected]
                            Product type : SBCHQ-GEN-PUB-METRO/URBAN-INR

                            R SOMNATH
                            ENGINEERS INDIA LIMITED,
                            3/2, HOME FINDERS ESTATE,
                            4 VALLUVAR SALAI,
                            RAMAPURAM, CHENNAI - 600089
                            NomineeName :RSARADA br...
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                            A
                            Adhvaith Kitchen
                            Mar 2, 2022
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                            Address: 2441, lig 2, 3rd main road, Mathur mmda

                            Unable to make payment, not receiving OTP
                            Indian Bank customer support has been notified about the posted complaint.
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                              R
                              Rajeshd105
                              Mar 2, 2022
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                              After INDOasis application launched i am getting bad experience. I am not able to do transfer, it's always shows technical error.

                              After reinstall the registration itself is not working. How we have to operate?
                              Indian Bank customer support has been notified about the posted complaint.
                              Same issue. When I spoke with technical officer, he/she is not okay with language.
                              There was already a quarrel between them and another customer for which I played translator role.
                              Even though I spoke English, they're are not willing to even see the issue I am showing in phone.
                              The app has bugs and sms is not getting sent even though I tried from another number.
                              But they blame SIM card
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                                G
                                gulam Moinuddeen
                                Feb 28, 2022
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                                Address: M/s Ali Afzal Flour Mill Ltd, Palhari Safderganj Barabanki

                                I have opened my saving account on September 2021 but due to covid couldn't open but after December in the month of January my accoun opened but it's freeze and I have said so many times but bank is not working on my account
                                Indian Bank customer support has been notified about the posted complaint.
                                Feb 28, 2022
                                Updated by gulam Moinuddeen
                                My freeze account has been not unfreeze till now
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                                  A
                                  Akhila Boddupalli
                                  from Peddapalli, Andhra Pradesh
                                  Feb 28, 2022
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                                  36500 got credited in my Indian bank account on[protected] . But that money is not showing now
                                  Indian Bank customer support has been notified about the posted complaint.
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                                    K
                                    kayenaat gill
                                    Feb 28, 2022
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                                    I have been waiting for more than half an hour. At the Indian bank branch code: DUGRI 725. Half of the staff is absent including assistent manager and bank manager. There are people who have been waiting for over an hour. This is highly inconvenient. It’s overly crowded. I came for an inquiry which at most would have taken 5 minutes. Really disappointed.
                                    +1 videos
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                                      H
                                      heko
                                      from Krishnagiri, Tamil Nadu
                                      Feb 28, 2022
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                                      Address: CHENNAPAN KOTTAI VILLA, THIRUPATHUR ROAD KUDEPALLI CHENNAPANKOTTAI

                                      [protected] account upi mobile number
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